[ NexHealth Reviews ](https://www.g2.com/products/nexhealth/reviews) [ NexHealth Reviews ](https://www.g2.com/products/nexhealth/reviews) # NexHealth Features ##### ## Information Flow (4) Patient Case Management Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share. Referrals Management Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Forms Management Store, manage and track all forms in a centralized location Show More ##### ## Patient Experience (23) Dashboards & Reporting Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc. Team Management Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction. Secure Communications Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. Patient Experience Management Provides organizations with the tools to optimize patient experience efforts Historical Reporting Information, data and reports that are being tracked over time Real-Time Reporting Active reporting of data and metrics Discharge Management Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Admissions Management Handle the registration and admission process for existing and new students Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Claims Management Process of submitting and following up on claims with insurance companies Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Workflow Management Create, design and manage workflows for repetitive tasks Email Management Manage, store and organize emails within the system or via third-party apps Contact Management Manage, organize, and store contact information Document Management Store, manage, and track all electronic documents in a centralized location Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management Create, manage and track all task activities and progression Client Management Manage contact details and communication with clients Show More ##### ## Data Management (3) Health Data Exchange Allows for the exchange, collection, and consolidated storage of health data across multiple clinical systems Regulation & Compliance Supports the migration to and ongoing adherance to health care-specific standards like HIPAA (Health Insurance Portability and Accountability Act) and ICD (International Classification of Diseases), and data formats like HL7 (Health Level Seven), NCPDP (National Countil for Presription Drug Programs), and EDI (Electronic Data Interchange) User Access Provides the capability to set up and/or restrict user access to stored health data Show More ##### ## Operations Management (5) Third-Party Software Integrations Facilitates effective IT integration between existing health care solutions and new to-be-incorporated applications System Interoperability Ensures the communication and connection between multiple, disparate health care solutions to further their effectiveness Integration Services Supplies an implementation or optimization service team to streamline the adoption of the integration engine Interface Status Updates Analyzes and presents the status of each integration and allocated resource to staff Operational Support Supports clinical operations and streamlines clinical workflows Show More ##### ## Patient Convenience (7) Tablets and Kiosks Provides integration with a hardware offering to facilitate patient intake process Payment Collection Facilitates the collection of copays and direct payments Form Workflow Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form Patient Check-in Streamlines the check-in workflow and experience Mobile Patient Intake Enables patients to complete intake forms on their personal mobile devices Customizable Forms Customize contracts and forms to collect specific information Data Collection Process of gathering, measuring, and analyzing accurate data Show More ##### ## Administration (8) Patient Data Transfer Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database HIPAA Compliance Ensures compliance with HIPAA security and encryption regulation Insurance Credentialing Runs and verifies patients' health care insurance ID Verification Runs and verifies patient information cards Appointment Scheduler Integration Seamlessly integrates with digitized online appointment booking solution E-Signature Captures patients' electronic signatures Insurance Eligibility Verification Checking eligibility of patients for different insurance claims Patient Records Management Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Show More ##### ## Operations (16) Workflow Management Enhances clinical workflows Interoperability Integrates with existing medical practice solutions Digital Intake Forms Provides digitized intake forms both for patient and physician use Engagement Measuring Tracks and measures current and improved levels of patient engagement Patient Satisfaction Management Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. EHR Integration Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. IPC Systems Integration Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information. Patient Intake Patients can register for appointments in advance online Patient Engagement Allows medical providers to engage patients in a variety of ways to ensure their health. Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Forms Customize contracts and forms to collect specific information Care Summaries Electronic patient health records EHR-Agnostic Electronic patient health records, including records from multiple doctors Assessment Management Creation, administration, and evaluation of assessments or tests Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Patient-Centered Functions (18) Online Presence Management Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms) Patient Feedback Management Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction Patient Portal Facilitates and enables patient access to their personal health information and data. Patient Communications Streamlines the delivery of messaging between health care professional and patient. Third-Party Integrations Set up connections to third-party platforms to improve business processes Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Calendar Management Track and manage schedules and meetings via an integrated calendar Patient Records Management Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Intake Management Activities related to the initial admission of a charge into the organization's care Records Management Ability to record, store, update, and retrieve information Claims Management Process of submitting and following up on claims with insurance companies Document Management Store, manage, and track all electronic documents in a centralized location Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Forms Management Store, manage and track all forms in a centralized location Show More ##### ## Integrations (3) Integration Breadth Connects to a wide variety of relevant APIs. Data Processing Processes called data for organized use. Ease Of Integration Empowers developers to build and use integrations intuitively. Show More ##### ## Support (3) Documentation Provides clear, effective documentation for API integrations. Professional Support Connects users with professional support teams to troubleshoot and finetune integrations. Community Support Provides public user forums for support questions and help. Show More ##### ## Generative AI (1) Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Healthcare Integration Engines (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Additional Functionality (178) Onsite Registration In-person, onsite registration Patient Scheduling Book and manage patient appointments and follow-ups Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Wireless Internet Access Control Control and manage access to wireless networks Photo Capture Capture photos for any type of use case Self Check-In/Check-Out Check-in and out via a mobile device or kiosk QR Codes Matrix barcode that stores information Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Payment Processing Accept, record, and reconcile financial transactions Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Interactive Content Allow the audience to interact or engage with the content Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Generative AI Use AI to generate content in the form of text, images, videos, etc. Digital Signage Digital displays use technologies such as LCD, LED, projection and e-paper Multi-Language Manage and support multiple languages Wayfinding Process of understanding one's position in a physical space via planned routes, signs, colors and images Virtual Keyboard On-screen keyboard that can be used without the need for physical keys/keyboard User Session Management Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Customizable User Interface Design, modify, and organize how content is displayed on a system interface For Medical Purposes Intended for medical use such as diagnosis, treatment, and consultation HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Timeout Customizable Branding Add customized logos and colors to align with company branding Queue Management Monitor wait time and abandonment for incoming requests that have not been routed Touch Screen Interactivity between software and users by touching areas on the screen of display devices ID Scanning Scan and validate an ID barcode Scheduling Plan availability and assign specific time slots for tasks and resources Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Document Storage Store and organize documents in a centralized system Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Billing & Invoicing Create, manage, and send invoices or bills to customers Customizable Fields Customize data fields to support various needs and use cases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Referral Tracking Log and store the source of contacts/leads Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Marketing Automation Automate workflows and trigger campaigns based on customer actions Reminders Timed notification for any upcoming task, deadline, appointment, or activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Mobile Access Access software remotely via mobile devices Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Live Chat Ability to chat online in real time Task Progress Tracking Track the status and progress of tasks Predictive Analytics Predict future data based on historical data sets Task Scheduling Track and manage the scheduling of tasks For Healthcare Software designed for the healthcare industry Multi-Location Manage and support multiple locations Chat/Messaging Communicate using direct chat or messages within the system Customizable Reports Alter the layout and content of reports HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Forecasting Form predictions based on past and present data/trends Patient Education Educational and medical resources that are delivered to patients online Electronic Payments Electronically collect payments for goods or services Multi-Language Manage and support multiple languages Patient Questionnaires Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Appointment Scheduling Schedule appointments via a calendar Real-Time Data Receive data and information in real time Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Analytics Analyze and gain insights into data in real-time Medication History Access to patient medication history data Online Refills Allows medical providers and/or customers to request previously filled prescriptions online Messaging Communicate using messages within the system Video Conferencing Connect with meeting participants remotely over video Real-Time Monitoring Active monitoring of systems, applications, or networks API Application programming interface that allows for integration with other systems/databases Prescription Renewal Enables medical providers and/or patients to electronically renew existing prescriptions Customizable Branding Add customized logos and colors to align with company branding Historical Reporting Information, data and reports that are being tracked over time Mobile Alerts Notifications via mobile devices Lab Results Laboratory test results Telemedicine Meet with patients remotely One-to-One Messaging Send personal messages to clients or attendees Patient Monitoring Observing and tracking a patient's health status, condition, and wellbeing Health Record Access Gaining access to confidential health documents and information Medical Billing Manage billing and payments for a healthcare provider Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Bill Payment Complete outstanding payments For Medical Purposes Intended for medical use such as diagnosis, treatment, and consultation Electronic Signature Digitally sign online documents Two-Way Audio & Video Presenter can see and hear participants and vice versa Video Consultations Speaking to a doctor or healthcare professional using online video tools Secure Messaging Exchange messages in a secure and encrypted manner Scheduling Plan availability and assign specific time slots for tasks and resources Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Document Storage Store and organize documents in a centralized system Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Billing & Invoicing Create, manage, and send invoices or bills to customers Customizable Fields Customize data fields to support various needs and use cases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Referral Tracking Log and store the source of contacts/leads Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Marketing Automation Automate workflows and trigger campaigns based on customer actions Reminders Timed notification for any upcoming task, deadline, appointment, or activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Mobile Access Access software remotely via mobile devices Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Live Chat Ability to chat online in real time Task Progress Tracking Track the status and progress of tasks Predictive Analytics Predict future data based on historical data sets Task Scheduling Track and manage the scheduling of tasks For Healthcare Software designed for the healthcare industry Multi-Location Manage and support multiple locations Chat/Messaging Communicate using direct chat or messages within the system Customizable Reports Alter the layout and content of reports HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Forecasting Form predictions based on past and present data/trends Client Portal Private online space that lets businesses securely share documents and provide information access to clients Mobile Alerts Notifications via mobile devices Customizable Forms Customize contracts and forms to collect specific information Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Waiting Time Tracking Estimated waiting time in the queue Document Templates Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Patient Monitoring Observing and tracking a patient's health status, condition, and wellbeing Patient Intake Patients can register for appointments in advance online Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Patient Location Tracking Identify patient's location at any given point in time SMS Messaging Send messages via SMS API Application programming interface that allows for integration with other systems/databases Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Electronic Payments Electronically collect payments for goods or services Surveys & Feedback Gauge satisfaction and receive information for improvement and success Real-Time Monitoring Active monitoring of systems, applications, or networks Patient Scheduling Book and manage patient appointments and follow-ups Generative AI Use AI to generate content in the form of text, images, videos, etc. Patient Records Management Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Pre-Appointment Screening Questionnaire for clients to answer prior to attending appointments. EMR/EHR Create and securely store digital patient records Calendar Management Track and manage schedules and meetings via an integrated calendar Third-Party Integrations Set up connections to third-party platforms to improve business processes SMS Messaging Send messages via SMS Customizable Branding Add customized logos and colors to align with company branding Broadcast Messaging Notify large groups of people simultaneously about important updates. Commenting/Notes Leave comments and notes on documents for others to view Cancellation Management Allow customers to cancel their subscription remotely. Room Scheduling Reserving a room for meeting in an office or co-working space Billing & Invoicing Create, manage, and send invoices or bills to customers Email Marketing Create and send email blasts/campaigns Faculty/Staff Management Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Recurring Appointments Schedule repeating appointments based on a duration of time AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multiple Appointment Types The ability to choose between different appointments in a selection. API Application programming interface that allows for integration with other systems/databases Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges No-Show Tracking Track and monitor patient no-show rates Patient Portal Online portal where patients can access information such as health records, treatment plants, etc. Multi-Physician Supports practices with multiple healthcare professionals Payment Processing Accept, record, and reconcile financial transactions Wait List Management Record, update and manage waiting lists Electronic Signature Digitally sign online documents Task Management Create, manage and track all task activities and progression Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Patient Communications Allow communication between the company and patients via messages, SMS, emails, phone, and more HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Prescription Renewal Enables medical providers and/or patients to electronically renew existing prescriptions Patient Questionnaires Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Insurance Eligibility Verification Checking eligibility of patients for different insurance claims Patient Intake Patients can register for appointments in advance online Multi-Location Manage and support multiple locations Virtual Meetings Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. Approval Process Control Manage the process of evaluating documents or requests submitted for approval Check-in/Check-out Track the status of assets and whether they're checked in or out Mobile Access Access software remotely via mobile devices Generative AI Use AI to generate content in the form of text, images, videos, etc. Reminders Timed notification for any upcoming task, deadline, appointment, or activity Online Scheduling Track and organize online shifts Show More ## Top-Rated Alternatives [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![RevenueWell](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88418f000c5430e397a5750623d819ba/revenuewell.jpg "RevenueWell") RevenueWell 4.7/5(138) ](https://www.g2.com/products/revenuewell/reviews) [ ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ View All Alternatives ](https://www.g2.com/products/nexhealth/competitors/alternatives) NexHealth Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/nexhealth-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_88418f000c5430e397a5750623d819ba/revenuewell.jpg "Product Avatar Image") RevenueWell 4.7/5(138) [ Compare Now ](https://www.g2.com/compare/nexhealth-vs-revenuewell) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/nexhealth-vs-solutionreach) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake)[Unified APIs](https://www.g2.com/categories/unified-apis)[Healthcare Integration Engines](https://www.g2.com/categories/healthcare-integration-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best compensation software for managing employee benefits](https://www.g2.com/discussions/best-compensation-software-for-managing-employee-benefits)[What Blockchain as a Service platforms are best for production applications that require reliable uptime and low latency at scale?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-production-applications-that-require-reliable-uptime-and-low-latency-at-scale)[Best sales AI software according to reviews](https://www.g2.com/discussions/what-s-the-best-sales-ai-software-according-to-reviews) [Which are the top performing equity management platforms for preventing cap table errors before they cause legal issues?](https://www.g2.com/discussions/which-are-the-top-performing-equity-management-platforms-for-preventing-cap-table-errors-before-they-cause-legal-issues)[What are the highest rated admissions and enrollment management platforms for institutions managing 500+ annual applications?](https://www.g2.com/discussions/what-are-the-highest-rated-admissions-and-enrollment-management-platforms-for-institutions-managing-500-annual-applications)[Pros and Cons Details](https://www.g2.com/products/nexhealth/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)