I like that it integrates with my patient management software and that it is intuitive and easy to use. Review collected by and hosted on G2.com.

That I don't have as much control over the automated messages. I would like to adjust some wording but they are presets that I haven't been able to change Review collected by and hosted on G2.com.

It is very user friendly and has a lot of useful features for our office. Review collected by and hosted on G2.com.

It would be helpful to be able to view email history alongside texting history. Review collected by and hosted on G2.com.

what i think is most helpful is the payment system and forms Review collected by and hosted on G2.com.

It doesn’t distinguish when the same patient has two appointments on the same day, so patients were getting confused because they received two separate appointment times. Review collected by and hosted on G2.com.

I like how NexHealth syncs with Dentrix, allowing me to save time and easily use both platforms together. I am really excited about the billing platform and how it keeps track of bills for us. I appreciate their friendly and helpful team, who got us up and running quickly and made the dashboard easy to use. The onboarding team was particularly helpful and made the setup quick and smooth. Review collected by and hosted on G2.com.

So far we have not had any problems with NexHealth Review collected by and hosted on G2.com.

Platform is very user friendly and onboarding was very smooth Review collected by and hosted on G2.com.

There are no downsides to NexHealth, everything works as it should Review collected by and hosted on G2.com.

Streamline of services in just one place. Connection with CLoud9 and form syncing Review collected by and hosted on G2.com.

Will recommend adding more commands to save responses- like appt date/time Review collected by and hosted on G2.com.

This is much better than our previous software. The customer service and onboarding experience were excellent, and the integration process was seamless. Review collected by and hosted on G2.com.

So far, we haven’t found any downsides with Nexhealth. Review collected by and hosted on G2.com.

We are loving the ease of use of NexHealth digital forms...it's been great to contact Cust Service and get a rep to walk you through how create or update a form and understand our needs. We recently started using the Payments feature...the implementation process was a breeze and we haven't looked back from our previous provider. We also love the messaging feature that allows us to set up an unlimited number of "auto texts" -- we use those daily! Review collected by and hosted on G2.com.

Waitlist - we wish there was more flexibility with how to as we have a waitlist of over 1200 patients. We REALLY wish the recall date was used in the waitlist filters. We have made it work by coming up with several creative ways of filtering the list by adding new appointment types.

Messaging - we would love if there was "tag" that we could tag a message to a team member so it doesn't get lost in the many incoming texts if it's something they need to follow-up on

Payments - the family payments feature isn't quite there yet, it would be nice to send the total balance to anyone in the family with the breakdown of all services owed broken down by patient. Review collected by and hosted on G2.com.

NexHealth’s payments service has significantly improved our revenue workflow. It automates the entire process of collecting patient payments, allowing us to offer multiple payment options including SMS and email, which makes it super convenient for our patients. Since it is part of our existing NexHealth Patient Engagement platform, we are able to effortlessly monitor outstanding payments without having to jump between systems. This centralization has led to a noticeable improvement in our collection rates.

The system’s credit card terminals are easy to use, and the ability to securely store patient card information has enhanced our payment processing efficiency. Overall, NexHealth has made payment collection smoother, faster, and more efficient for both our team and our patients. Highly recommend for practices looking to simplify and optimize revenue management! Review collected by and hosted on G2.com.

Absolutely nothing. We love working with them, we love the products they put out and their ability to anticipate customer needs. Review collected by and hosted on G2.com.

NexHealth has thought of it all for the dental practice admin and has been able to take away repetitive and time consuming tasks. All of the associates that I have encountered at Nexhealth are responsive, professional and genuinely interested in our teams success. Review collected by and hosted on G2.com.

Difficult to think of things that I dislike about NexHealth. Review collected by and hosted on G2.com.