I like how NexHealth makes everything simple and clear for both patients and staff. It's time-saving and efficient thanks to its automation and effectiveness. The ease of initial setup was a big plus, as it was very easy. The features of NexHealth are also efficient and reliable, which contributed to my decision to switch from another product. Review collected by and hosted on G2.com.

I wish the update and connection with NexHealth was quicker at merging and displaying updated information. Also, at checkout, the estimates aren't always generated accurately. Review collected by and hosted on G2.com.

It offers the book now button on my google listing which is a way to attract more patients to our practice Review collected by and hosted on G2.com.

I can’t add the book to each of my Google profiles because they’re all set to the same location under the same Athena account. I just wish I could add it to each business profile separately. Review collected by and hosted on G2.com.

efficiency, easy to use. I like to use all features of of the software Review collected by and hosted on G2.com.

I wish we were able to present treatment plans, but I hear that is a feature coming soon! There is nothing I dislike Review collected by and hosted on G2.com.

NexHealth has been a great addition to our workflow. It makes scheduling and patient communication much more efficient, and the online forms have significantly reduced paperwork and manual data entry. The platform is user-friendly for both staff and patients, which helps improve the overall experience on both sides.

We’ve also seen fewer no-shows thanks to automated reminders, and having everything integrated in one place has made day-to-day operations smoother. Overall, it’s a valuable tool that supports both efficiency and patient satisfaction. Review collected by and hosted on G2.com.

While NexHealth has been very helpful overall, there are a few areas that could be improved. At times, data exports and reporting can feel limited, especially when trying to access detailed responses from forms. Additionally, certain features may require more customization to better fit specific workflows.

Occasionally, there can also be minor delays or challenges with integrations, depending on the system being used. Improving flexibility and reporting capabilities would make the platform even more effective. Review collected by and hosted on G2.com.

The platform is very intuitive and the company is excellent at supporting its customers through the adoption process. Review collected by and hosted on G2.com.

We're looking forward to the development of NexHealth because it's functionality doesn't yet go into billing support and insurance claims. However, they do have a network of partners that they work with. Review collected by and hosted on G2.com.

Their online scheduling platform makes it easy for our patients to book appointments anytime, anywhere, which has boosted convenience and overall patient satisfaction. The system is user-friendly and integrates smoothly into our management software. Review collected by and hosted on G2.com.

We didnt feel that the waiting list option which is part of the package would be beneficial to our office. Review collected by and hosted on G2.com.

The texting tool is great, and when you send reminders, you can add any words you want in addition to the important info. Review collected by and hosted on G2.com.

I wish I could choose to see only the texts I’m involved in, rather than everything everyone on the team sends. Also, if I don’t click out of a conversation, the message still gets marked as read, which is frustrating. Review collected by and hosted on G2.com.

I use NexHealth for patient communication and eForms, which port over perfectly to Open Dental Imaging and write into Open Dental as it should. This wasn't the case with our previous provider. Texting with patients through NexHealth usually gets a faster response than a phone call, which saves us time. We haven't experienced any issues with NexHealth, and it's been a positive experience from onboarding to 'graduation.' The initial setup of NexHealth was extremely easy for my team. Review collected by and hosted on G2.com.

We haven't come across anything we don't like. Review collected by and hosted on G2.com.

The software is intuitive and works and integrates with our other software very well. Software developers seem to take feedback from actual dental personal and the software is user friendly as well as increases productivity without being clunky and annoying. I describe it as driving a mercedes vs. other vendors that drive like 1974 chevy with no ac. Review collected by and hosted on G2.com.

The cost is a bit restrictive and I wish there were more customizable packages. but otherwise I am happy overall. I do miss the support department that you could speak to a tech right away. when we are having an issue with the software I don't appreciate the new support routing change especially for the high cost of the software. Review collected by and hosted on G2.com.

Our office loves that it instantly synchs with our software. We also love the ability to send and receive photos via text. Also the AI feature in the campaign area is awesome! Finally, our on boarding specialist, Ecom was super helpful, kind, and knowledgeable. 10/10 customer service. Review collected by and hosted on G2.com.

The waitlist process is a bit confusing on how to filter out appointments. Review collected by and hosted on G2.com.