I like the ease of use and the degree of integration that NexGen Virtual Office offers. Being a beginner, I was able to use the interface very easily and understand it quickly. The support team was very helpful, and the initial setup was very easy. Review collected by and hosted on G2.com.

I think the price could be lower and I found third-party integration to be difficult. Review collected by and hosted on G2.com.

It’s the closest we’ve come to recreating the energy of a physical office while working remotely.

I like how effortless it is to jump into quick chats or discussions, just like you would if someone were sitting across from you in a real office. The layout is easy to understand, and having visibility into who’s available helps reduce friction in day-to-day communication. It’s also surprisingly good for team bonding—even spontaneous catch-ups feel more natural here. Review collected by and hosted on G2.com.

There are times when the browser gets a bit sluggish, especially if too many people are using video or screen sharing. I also wish the tool had deeper integrations with some of the other apps we use daily. And while it works on mobile, the experience is pretty limited compared to desktop. Review collected by and hosted on G2.com.

The first thing I love about NexGen Virtual Office is that it is very user-friendly. It makes life easier and feels like actually meeting up with a colleague. It is also easy for launching events, and the support is excellent. The main thing is that it helps me understand the mood and status of whoever is joining the meeting. The best part is security and AI Avatars. So, I would suggest my friends and colleagues to use NexGen Virtual Office. Review collected by and hosted on G2.com.

I have used it so far and haven't seen any issues with NextGen Virtual Office. However, my recommendation is to improve network connectivity, as I also experienced a second disconnection during meetings. Overall, it's a good tool. Review collected by and hosted on G2.com.

next-generation virtual office supports hybrid work by providing secure, seamless collaboration, improving productivity, and reducing dependency on physical office spaces Review collected by and hosted on G2.com.

Technical Challenges : Performance issues (latency, audio/video quality) in low-bandwidth environments, Integration challenges with existing enterprise tools

Cost & Management: Licensing and infrastructure costs, Ongoing maintenance and support requirements Review collected by and hosted on G2.com.

I use NexGen Virtual Office for meetings and really appreciate that it's easy to use. I find it less time-consuming and it's virtual, which is great. I also like the customizable 3D Virtual Offices and Floor Plans. The initial setup was very easy, and overall, I think it's the best. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Everything organized, easy to use and manage tasks without confusion Review collected by and hosted on G2.com.

Sometimes it can be slow especially when switching features Review collected by and hosted on G2.com.

See who’s “in the office” and available.

Instant meetings and chat via Walkabout.Chat.

Persistent virtual spaces that mimic physical office dynamics.

Create virtual floors for departments or milestones.

Add logos, color palettes, and personalized layouts to reinforce team identity. Review collected by and hosted on G2.com.

Connectivity Issues, Steep Learning Curve. Need lots of technical knowledge to use product efficiently. Review collected by and hosted on G2.com.

The best part of NexGen Virtual Office is its smooth, user-friendly interface and the ease it brings to communication and collaboration. Review collected by and hosted on G2.com.

The only drawback is that it can sometimes lag or take extra time to load, which affects workflow during peak hours. Review collected by and hosted on G2.com.

"As a call center manager overseeing remote and hybrid teams, we now have full visibility into our agents' availability. With NexGen, frontline agents can instantly see which advanced agents are available when they need support during a customer interaction. This replaces the old approach of sending requests to a group chat or inviting others to join a video chat, both of which can add unnecessary time to case resolution. Frontline, advanced, and backline agents can share screens simultaneously, compare customer logs or reproduce an issue resulting in significant reduction time to resolution (TTR) and average handle time (AHT), while boosting customer satisfaction (CSAT). Review collected by and hosted on G2.com.

As with all Web based solutions, internet connectivity can affect performance. NexGen performs quite well even when sharing multiple user screen or video recording team meetings. Review collected by and hosted on G2.com.

I love how it gives a realistic feel of being in an office with my colleagues. The ease of connecting and communicating is unlike any other platform. Not to mention the price being unbelievably affordable! Review collected by and hosted on G2.com.

The only think I don't like, which they are working on improving, is how it's not mobile and certain browser friendly. Review collected by and hosted on G2.com.