Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"We have been enjoying the product"
4/5
What do you like best about NewsWhip?

Helping funcitonality for comparied different search terms, wide array of widgets to support analysis, interested data points that are compiled quickly/easily. Exporting of content is very easy and accessible. Regular updates and clear effort by the company to make the tool better and better. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

Knowing exactly where data is being pulled from is less clear

Relatively high barrier to become a regular user as its intimdating at first. You need to commit to using the tool, and need to do it regularly otherwise you won't see the benefit. You can't dip in/dip out. Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

Thank you for sharing your positive experience with NewsWhip. We understand your concerns about the clarity of data sources and the initial learning curve. We welcome you to revisit (and re-review us!) as we've made quite a few improvements that may improve your experience since this review was posted.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Helpful platform for placing earned media performance into context"
4.5/5
What do you like best about NewsWhip?

It produces volume and engagement data points that allow us to place topics and stories in context. This helps inform our communications strategy and provides a digestible format for sharing, even with those who have limited understanding of communications. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

Measures of social enagagement seems to work better for Facebook and X than for other platforms. We wish there was a simplified and expanded opportunity to review coverage per author. Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

We're glad to hear that NewsWhip is helping you place earned media performance into context and informing your communications strategy. We appreciate your feedback about the measures of social engagement and the opportunity to review coverage per author. We welcome you to revisit NewsWhip as we've made quite a few improvements that may improve your experience since this review was posted.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Go-to monitoring program"
5/5
What do you like best about NewsWhip?

The predictive elements in NewsWhip are 10/10 - we know when our brand is mentioned, by whom, and how widely it's likely to be shared on social. With the ability to add almost any website, and most social accounts, we're on top of the conversation, even if it's just starting. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

No easy way to select multiple searches to place in folders. Such a small dislike - it's not a dealbreaker! Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

We're glad to hear that you find the predictive elements in NewsWhip to be top-notch! Our goal is to help you stay on top of the conversation and make informed decisions about your brand's online presence.

Laura B.
LB
Laura B.
Associate Vice President
Small-Business (50 or fewer emp.)
"I'm a nerd for NewsWhip Spike"
5/5
What do you like best about NewsWhip?

I use NewsWhip for everything! From researching the latest trends, to monitoring for crisis scenerios or positive outcomes. I love the comparative graphs that the crisis template uses to showcase to clients where we are on certain scenarios. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

There isn't much I dislike about NewsWhip! Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

Thank you for sharing your positive experience with NewsWhip! We're glad to hear that it's helping you stay on top of the latest trends and effectively manage crisis scenarios. We appreciate your support!

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Incredible Platform!"
5/5
What do you like best about NewsWhip?

It's ability to identify trending topics and showcase how it will perform over a period of time. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

N/A. The platform is perfect. Everything works well Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

We're thrilled to hear that you find our platform incredibly useful for identifying trending topics and predicting their performance. We invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"NewsWhip is a great resource in understanding trends-great UI &an even better customer service team!"
4.5/5
What do you like best about NewsWhip?

Love the customer service team who is always trying to deliver the best for our org & the UI is incredibly easy to follow. This has made us cutting edge in understanding the current climate and trends. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

There are a few kinks we that would help drive our work more efficiently and accurately that the bandwith of the team cannot always accommodate but they will always try to find us alternate solutions! Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

Thank you for your positive feedback! We're glad to hear that you find our customer service team and UI to be valuable in understanding trends. We appreciate your support!

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
"Easy to use simple tool"
3/5
What do you like best about NewsWhip?

I like that I am able to quicky and effectively find media results and search within the article text. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

I don't like that spike only spans 3 months at a time. Additionally, about 10% of all search results are irrelevant and pulled in without keywords. Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

We're happy to hear that you find NewsWhip to be a simple and useful tool for media result searches. We value your feedback about the limitations of the spike feature and the relevance of search results, and we invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted.

FB
FELIPE b.
Small-Business (50 or fewer emp.)
"Spike is a fundamental part of our editorial processes"
4.5/5
What do you like best about NewsWhip?

The value of their content, in addition to always responding promptly to any request Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

At the moment, I have no negative comments. Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

Thank you for your kind words! We're happy to hear that our content is valuable to you and that our prompt responses are helpful. We appreciate your support.

Aaron G.
AG
Aaron G.
Audience Development Manager
Mid-Market (51-1000 emp.)
"Convenient and Easy to Use"
4/5
What do you like best about NewsWhip?

I like that I can see all the relevant news stories consolidated into one location. Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

It can sometimes be overwhelming when trying to filter what I do and do not want to see. Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

We're glad to hear that you find NewsWhip convenient and easy to use for staying updated on relevant news stories. Please revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Simply awesome"
4.5/5
What do you like best about NewsWhip?

The ability to track media and public interest within the news cycle Review collected by and hosted on G2.com.

What do you dislike about NewsWhip?

I have yet to come across a feature or function that i am unhappy with Review collected by and hosted on G2.com.

Response from Erica Benton of NewsWhip

We're thrilled to hear that you're enjoying our ability to track media and public interest within the news cycle. Thank you for the positive feedback!