--- title: NewStore Reviews meta_title: 'NewStore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how NewStore works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 4 scale: '5' date_modified: '2026-06-14' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # NewStore Reviews **Vendor:** NewStore **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 4 ## About NewStore NewStore provides a Unified Commerce Platform for global retail brands that want to accelerate their digital transformation. Built with MACH principles, NewStore provides the world’s most advanced Omnichannel POS and Shopping App with built-in order management, inventory, and clienteling. Platform Components: • Mobile Point of Sale • Omnichannel Management • Native Shopping Apps • SaaS Omnichannel Cloud ## NewStore Reviews ### 1. Newstore **Rating:** 5.0/5.0 stars **Reviewed by:** Bhushan M. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about NewStore?** Omnichannel Capabilities: the newstore platform ensures that your customers can always experience in-store shopping personally and seamless, on a corresponding basis, go shopping online. This enables retailers to better serve their customers with a cohesive and consistent experience regardless of the channel in today's omnichannel retail world. Mobile-first economy: The solution is created mobile-first which enables the store staff to use the platform in real-time on the floor using a mobile device, for managing and processing everything from inventory, customer service, sales, and even store operations. This improves overall store-operator efficiency and productivity, thereby improving its customer service. **What do you dislike about NewStore?** There is no any dislike about the newstore **What problems is NewStore solving and how is that benefiting you?** Fragmented customer experience journey Issue: Customers are frequently met with a disjointed service offering stemming from disconnect between online and physical shopping. NewStore's omnichannel platform guarantees the IDFS the perfect shopping experience across all channels, with 100% product availability, price matching and customer service received all during the same interaction. Inefficient Store Operations: Issue: Store employees do not have access to real-time information and tools for providing a suboptimal customer service and managing stocks. Newstore powers store associates with mobile devices that provide real-time inventory visibility, customer profiles, and order management capabilities that help them be more efficient and assist customers better. ### 2. Newstore is great but limited on Marketing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about NewStore?** All of the data and info we have available with Newstore **What do you dislike about NewStore?** We are not able to use cusromwe data for marketing because the system doesnt make an opt-in data point avaible on the user front end **What problems is NewStore solving and how is that benefiting you?** Store data and online data ### 3. Hands down - easiest path to implementing your omnichannel goals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about NewStore?** fully featured, whiteglove service, modern platform **What do you dislike about NewStore?** it is still a relatively new platform, so while it is great at 80% of use cases, 20% use cases are not fully flushed out yet **What problems is NewStore solving and how is that benefiting you?** omnichannel order manager, omnichannel POS for our stores, BOPIS, endless aisle ### 4. Overall Decent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2018 **What do you like best about NewStore?** Very simplified and user friendly interface. **What do you dislike about NewStore?** Often have issues communicating with recommended pinpads requiring us to get in contact with corporate to find last transactions which is time consuming and frustrating for customers. **What problems is NewStore solving and how is that benefiting you?** Simple user interface makes it easy for sales people to use and learn. Causes less internal errors. ## NewStore Discussions - [What is Newstore used for?](https://www.g2.com/discussions/what-is-newstore-used-for) - [View NewStore pricing details and edition comparison](https://www.g2.com/products/newstore/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+02%3A17%3A50+-0500&secure%5Bsession_id%5D=df8c40c0-3316-46e2-a432-20679b55b257&secure%5Btoken%5D=3cbd4ec8fc5792e993a3f18eb09a4d0be3d63c23b647e112c8a8ea3d1945961d&format=llm_user) ## NewStore Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payments** - Credit Card Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Offline Payments - Multidevice Payment Acceptance - Electronic Payments **Marketing** - Loyalty Programs **Reporting** - Reports & Analytics - Data Transfer Tools **Order Tracking** - Shipping - Tracking - Discount Management - Order Tracking - Purchase Order Management **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Inventory Management** - Inventory Control - Product Categorization - Multilocation Inventory Tracking **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles **Customer Management** - Order Status - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Product Organization - Multilocation Inventory Tracking **Subscription Management** - Payment Gateway - Real-Time Data **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Access Controls/Permissions - Job Scheduling **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Analytics** - Sales Tracking - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency **Omnichannel Features ** - Retail Management - POS Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top NewStore Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (855 reviews)