Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/31/2024

"agent using the BANT and scoring the lead + makes follow up phone calls (!) => RESULT x6 more leads"

4.5/5

What do you like best about Newo?

At New.ai, we have a human-like conversational agent. It's almost impossible to distinguish it from a real person. The agent talks about our products very naturally and effectively, but most importantly, the agent integrates questions using the BANT framework and automatically conduct scoring before sendind the lead to our CRM. Review collected by and hosted on G2.com.

What do you dislike about Newo?

currently it is not ISO27001 / SOC2 certified Review collected by and hosted on G2.com.

What problems is Newo solving and how is that benefiting you?

The pain of low conversion rates with traditional lead generation forms. When a potential buyer came to the lead generation page, we used to require them to fill out a lead generation form. A low percentage would start filling out the form, and five times fewer would complete it. The conversion rate from those who started the form to those who submitted it was 20%.

Traditional live chat didn't work well. If we staffed it with people, it was very expensive. If people responded after a few minutes, the visitor would already leave the site. If we used traditional rule-based bots, the visitor would end the conversation immediately. Review collected by and hosted on G2.com.