After several frustratingly wasted person-hours, we genuinely found ECM's Personalisation in the end-to-end content management and compliance arena helpful. Their Discovering & indexing is on par with the google search index Review collected by and hosted on G2.com.

Instead of sending a request to the Demo feature. It would have been if they gave us a glimpse of how it works. Because our sales team and content team is tired of sales calls and emails. Review collected by and hosted on G2.com.

OmniDocs is one of the best ECM solutions out there. Its UI is very good and the personalization engine works remarkably well. Its strongest suit is its cost effectivness. Review collected by and hosted on G2.com.

The software has a few bugs that need to be dealt with. The speed of retrieval of documents needs to be sped up and while the search is good it needs to be a bit more cognitive. Review collected by and hosted on G2.com.

Improves decision making

Faster access to documents and repositories

Easy to access content anytime on cloud or mobile phone

Facilitates easy collaboration with different teams

Faster data retrieval

Reduce time to market

Capable of supporting all document formats

Saves cost incurred in training as it is far easier to learn and use

Reduces the operational cost

High performance

Works great on mobile phone too

Vast user-community Review collected by and hosted on G2.com.

At times the speed becomes very slow and I get very limited support from the technical helpdesk. In many cases, your call also gets disconnected while calling the tech. help desk. Review collected by and hosted on G2.com.

There are lots of selections for auxes that fits to the productivity to avoid mistakes in the dropdown. Review collected by and hosted on G2.com.

It automatically turns on and off which results in multiple interactions. Review collected by and hosted on G2.com.

It allows you to batch communications and manage your content. It also allows you to make the content interactive. the omni channel and on demand support functions also really allow you to support your customer Review collected by and hosted on G2.com.

they are a good alternative to zendesk, but im not entirely convinced they are better. i believe if they had more product development and support, it would push them over the edge Review collected by and hosted on G2.com.

Its simple to use and provides variety of options to customize Review collected by and hosted on G2.com.

Sometimes the interface gets laggy or crashes Review collected by and hosted on G2.com.

The user interface and elastic search capability is most liked by me Review collected by and hosted on G2.com.

CONTEMPORARY approach to solve end user omni channel communication problem Review collected by and hosted on G2.com.

Omnidocs is pretty good system based on DMS and that particular system allows you to maintain all your document in any format such media file image file or PDF or mail formats so there are no restriction in file format and also it allows you to manage your document using multistructered directory format .they have different kind of API to integrate with open source tool .and one more thing their compression ratio is awesome Review collected by and hosted on G2.com.

Only one disadvantage is slowness .

System takes more time to uplaod or download the docs Review collected by and hosted on G2.com.

* Document Creation

* Document Storage

* Document Retrieval

* Document Archival

* Document dissemination

* Document capture from multiple channels

* Integration with multiple systems (Eg: BPM tools, Scanning Solution, Extraction solution etc)

* Feature to tag documents

* Easy to adapt by users of any department with minimal training

* Faster implementation times Review collected by and hosted on G2.com.

Nothing to dislike. It is the most cost effective product in Document Management space. Review collected by and hosted on G2.com.

This product is rich with functionalities. Amazing capability of in terms of integration and customization Review collected by and hosted on G2.com.

The user interface need to come per class although not at all bad now. Review collected by and hosted on G2.com.