EH

Elizabeth H.

Mid-Market (51-1000 emp.)

2/28/2023

"Used platform in service business and reviewed data transformation for future project"

4/5

What do you like best about NewgenONE Digital Transformation Platform?

The ability to take in data from various sources - forms, data files, etc - and use the information to populate meta data about the document or request. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

Some customizations can be difficult to implement but the Newgen team typically helps by suggesting less difficult alternatives. Review collected by and hosted on G2.com.

What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?

We use the platform for our business processes and document storage. The ability to move requests through a workflow based on data is beneficial to make sure all steps are followed. For storage, we use the information to quickly retrieve documents and verify communications for audit purposes. Review collected by and hosted on G2.com.

RS

Rohit S.

Enterprise (> 1000 emp.)

2/12/2023

"Scalable & Configurable Agile Workflow with Unified Interface integrated with various modules."

4/5

What do you like best about NewgenONE Digital Transformation Platform?

Scalable & configurable workflow-based platform. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

Deployment and server set are slightly tricky. Review collected by and hosted on G2.com.

What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?

-Extensive supporting documentation is routed through multiple decision points before approval.

-Non-Standardization of workflow.

-Multiple, disparate and sometimes incompatible systems, each performing a specialized function.

-Complexity in evaluating the financial standing of the prospective customer.

-Limited managerial visibility and control across the loan approval Process.

-Ad hoc approvals are required due to delays in processing loan proposals leading to customer dissatisfaction.

-Lack of proper MIS for Ad-hoc referral requests.

-Lack of effective Document Management.

-Inadequate SLA monitoring, especially during inter department proposal movement. Review collected by and hosted on G2.com.

MN

Moses N.

Enterprise (> 1000 emp.)

3/7/2023

"User Friendly features"

4/5

What do you like best about NewgenONE Digital Transformation Platform?

Its Flexibility. Changes are easily implemented. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

1. Regressions.

2. Loss of data.

3. Frequent changes of personnel in the project. New personnel take time to catch up on pertinent/urgent issues. Review collected by and hosted on G2.com.

What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you?

1. Communication through email/sms notifications/escalations

2. Data capture, e.g. average time applications take to completion

3. Case tracking, including post-disbursement by use of covenants

4. Remote working - committees

5. Automatic template generation

6. Tables management by way of MDM, thereby assisting in the internal management of dynamic business requests

7. Documents capture Review collected by and hosted on G2.com.

ID

I D.

Enterprise (> 1000 emp.)

3/7/2023

"A cloud based platform for managing end to end business process and content"

5/5

What do you like best about NewgenONE Digital Transformation Platform?

- A low-code development platform that allows fast change and helps stay ahead of deadlines.

- Higher productivity and effective risk management and governance.

- Easy to integrate with surrounding systems Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

It takes time to adapt to new processes as proper IT skills are needed to evaluate continuously. Review collected by and hosted on G2.com.

EM

Edwin M.

Mid-Market (51-1000 emp.)

2/16/2023

"The platform is flexible and easy to integrate with internal applications"

5/5

What do you like best about NewgenONE Digital Transformation Platform?

It manages complex situations and helps businesses transform and digitize end-to-end customer journeys. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

The platform has many features, and a bit challenging to identify the specific ones for my business. Review collected by and hosted on G2.com.

UR

Umesh R.

Enterprise (> 1000 emp.)

3/9/2023

"User friendly GUI and features"

5/5

What do you like best about NewgenONE Digital Transformation Platform?

Look and feel of the platfom is very good. End user can manage multiple functions in single window. Enhanced funcitons are user friendly and it worked very well. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

It takes some time to take product to maturity phase. Faster the delivery of the Security inhancement, Bugs .etc can game changer for the prodcut. Review collected by and hosted on G2.com.

SM

Sachin M.

Enterprise (> 1000 emp.)

3/8/2023

"Newgen Product suits are good and full fill business requirements."

5/5

What do you like best about NewgenONE Digital Transformation Platform?

Product suits is suitable for the business requirement also we can do customisation as per use cases Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

Nothing as everything is good and as per expectation Review collected by and hosted on G2.com.

SS

Sameer S.

Mid-Market (51-1000 emp.)

3/5/2023

"Excellent product and easy for users to handle"

5/5

What do you like best about NewgenONE Digital Transformation Platform?

Comfortable for users to handle the application. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

Nothing, Product has been build as per the requirement Review collected by and hosted on G2.com.

GA

Ghassan A.

Enterprise (> 1000 emp.)

3/5/2023

"it's simple and easy to user and learn"

5/5

What do you like best about NewgenONE Digital Transformation Platform?

- simple logic

- easy workflow design

- easy user management

- easy groups/user configuration

- easy form design Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

Some pages hang while being used and have to refresh the page to use it again and some times in forms development this lead to lost a lot of developer work Review collected by and hosted on G2.com.

AV

Ashok kumar v.

Mid-Market (51-1000 emp.)

3/6/2023

"Omni Docs is the best thing that I like most about this tool."

4/5

What do you like best about NewgenONE Digital Transformation Platform?

Easy to use and implement and handle large amounts of data with ease.

Overall experience was good, it was a good learning curve, and I came across many new technologies. Review collected by and hosted on G2.com.

What do you dislike about NewgenONE Digital Transformation Platform?

Newgen team needs to improve the quality. While using the Omni Doc sometimes, we get errors. Review collected by and hosted on G2.com.