--- title: NewgenONE Digital Transformation Platform Reviews meta\_title: 'NewgenONE Digital Transformation Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 90 reviews by the users' company size, role or industry to find out how NewgenONE Digital Transformation Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 90 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Rapid Application Development (RAD) url: https://www.g2.com/categories/rapid-application-development-rad --- ### NewgenONE Digital Transformation Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **comprehensive end-to-end automation** of NewgenONE, making digital transformation effortless and efficient. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416735&qs=pros-and-cons#reviews) Users praise the **end-to-end automation** of NewgenONE, enhancing efficiency without requiring advanced technical skills. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416678&qs=pros-and-cons#reviews) Users value the **end-to-end automation** features of NewgenONE, enabling streamlined processes without requiring extensive technical skills. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416695&qs=pros-and-cons#reviews) Users value the **comprehensive end-to-end automation** of NewgenONE, enabling efficient processes without extensive technical expertise. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416682&qs=pros-and-cons#reviews) Users value the **low-code, no-code platform** of NewgenONE, facilitating easy access for non-technical users. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416726&qs=pros-and-cons#reviews) Users frequently face **bug issues** that complicate the setup process and hinder their experience with NewgenONE. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416732&qs=pros-and-cons#reviews) Users face numerous **bugs** in the NewgenONE platform, causing challenges in setup and overall user experience. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416808&qs=pros-and-cons#reviews) Users find the **setup process complicated** due to numerous bugs, making initial configurations challenging. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416743&qs=pros-and-cons#reviews) Users find the **setup process complicated** and report numerous bugs, complicating their initial experience. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416795&qs=pros-and-cons#reviews) Users find the **difficult configuration** of NewgenONE frustrating, complicating even basic setup tasks. [(1 mentions)](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416790&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of NewgenONE Digital Transformation Platform ##### 1. Automation Users value the **comprehensive end-to-end automation** of NewgenONE, making digital transformation effortless and efficient. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416735&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you like about NewgenONE Digital Transformation Platform? In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means y ##### 2. Automation Efficiency Users praise the **end-to-end automation** of NewgenONE, enhancing efficiency without requiring advanced technical skills. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416678&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you like about NewgenONE Digital Transformation Platform? In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means y ##### 3. Automation Features Users value the **end-to-end automation** features of NewgenONE, enabling streamlined processes without requiring extensive technical skills. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416695&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you like about NewgenONE Digital Transformation Platform? In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means y ##### 4. Automation Focus Users value the **comprehensive end-to-end automation** of NewgenONE, enabling efficient processes without extensive technical expertise. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416682&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you like about NewgenONE Digital Transformation Platform? In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means y ##### 5. Cloud Services Users value the **low-code, no-code platform** of NewgenONE, facilitating easy access for non-technical users. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416726&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you like about NewgenONE Digital Transformation Platform? In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means y ### 5 Cons or Disadvantages of NewgenONE Digital Transformation Platform ##### 1. Bug Issues Users frequently face **bug issues** that complicate the setup process and hinder their experience with NewgenONE. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416732&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you dislike about NewgenONE Digital Transformation Platform? The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. ##### 2. Bugs Users face numerous **bugs** in the NewgenONE platform, causing challenges in setup and overall user experience. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416808&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you dislike about NewgenONE Digital Transformation Platform? The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. ##### 3. Complexity Users find the **setup process complicated** due to numerous bugs, making initial configurations challenging. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416743&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you dislike about NewgenONE Digital Transformation Platform? The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. ##### 4. Complex Setup Users find the **setup process complicated** and report numerous bugs, complicating their initial experience. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416795&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you dislike about NewgenONE Digital Transformation Platform? The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. ##### 5. Difficult Configuration Users find the **difficult configuration** of NewgenONE frustrating, complicating even basic setup tasks. [ See 1 mentions ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews?filters%5Bsentiment_snippet%5D=2416790&qs=pros-and-cons#reviews) See Related User Reviews MG Manu G. Enterprise (\> 1000 emp.) 4.0/5 "Powerful Low-Code BPM Platform with Seamless Automation" What do you dislike about NewgenONE Digital Transformation Platform? The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. ## Top-Rated Alternatives [ ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Appian](https://images.g2crowd.com/uploads/product/hd_favicon/bd72b36193132a308f5957cf548d1fd7/appian.svg "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ ![Kissflow](https://images.g2crowd.com/uploads/product/hd_favicon/556f5fda4738c6cc6194f324db366caa/kissflow.svg "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ View All Alternatives ](https://www.g2.com/products/newgenone-digital-transformation-platform/competitors/alternatives) MG Manu G. Software Engineer Enterprise (\> 1000 emp.) 12/2/2025 "Powerful Low-Code BPM Platform with Seamless Automation" 4/5 What do you like best about NewgenONE Digital Transformation Platform? In my experience, NewgenOne stands out as one of the best BPM tools available. What I appreciate most is its low-code, no-code platform, which means you don't need extensive technical expertise to get started. Additionally, it offers comprehensive end-to-end automation and effective user management, both of which I find very impressive. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? The software has many bugs that need to be addressed, and the setup process is quite complicated, even when trying to set up a simple lab environment. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? I am using NewgenOne to automate the workflows, designing end to end processes with user and rights management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite GK Ganesh K. Enterprise (\> 1000 emp.) 3/1/2023 "Great value for money!" 5/5 What do you like best about NewgenONE Digital Transformation Platform? Easy to integrate with surrounding systems and simplify AP processes to deliver higher productivity and process efficiency, Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? The user interface can be improved to make it more intutive and friendly for the user. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? We leverage the platform for automation of our Accounts Payable process and Contract Management. Manual data entry has been reduced significantly for the Accounts Payable team and they can easily complete their 3-way, 2-way and 1-way matching for payment processing. Review collected by and hosted on G2.com. Show More 10/31/2023 Current UserValidated ReviewerSource: Organic ![ramkumar r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ramkumar r.") RR ramkumar r. Self Employed Enterprise (\> 1000 emp.) 9/28/2023 "The best low code no code BPM platform" 5/5 What do you like best about NewgenONE Digital Transformation Platform? Easy to use, train end users very quickly, no need for software expertise to create process flows. Any kind of process can be automated using this platform suite Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? Mobile apps to be perfected, web portal is good and desktop version meets all requirements of end clients. More integration connectors can be given along as off the shelf modules Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? Create digital work flow processes, digitise all kinds of documents, remove paper based processing and create environment friendly platform. As a consultant able to advise banks and financial institutions to optimise and improve their processes, eliminate redundant steps, ensure full end customer satisfaction by providing online responses and realtime status of every process, work item, case. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AN afzal n. Enterprise (\> 1000 emp.) 5/31/2023 "Overall experience with NewgenONE Digital Transformation Platform" 4/5 What do you like best about NewgenONE Digital Transformation Platform? Our overall needs are met by the product. They have assisted us in improving our backend operational procedures, decreasing TAT, increasing productivity, and expanding our customer base. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? Lack of coordination between NewGen and Infrrd in support The implementation partners NewGen and HCL did not offer any "best-practices" advice. The schedule of the project has been significantly impacted by this. Standard accounting and content organisation inside the tool have inconsistent logic. Formatting and accounting values appear to be poorly or completely illogically organised within the programme. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? Improve business process agility Improve supplier or partner relationships Create internal/operational efficiencies Drive innovation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Roja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roja S.") RS Roja S. Developer Computer Software Enterprise (\> 1000 emp.) 10/9/2023 "Smooth Document Management process" 4.5/5 What do you like best about NewgenONE Digital Transformation Platform? We have been using it without any problems, for quite some time. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? The platform lacks a user drag-and-drop feature, which makes it difficult to create solutions. Creating scanning templates in the DMS application is also cumbersome. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? This platform securely stores and organizes our documents. It has improved productivity. This allows us to provide better services to our customers. Review collected by and hosted on G2.com. Show More 11/1/2023 Validated ReviewerIncentivizedSource: G2 invite NH Ngoc H. Technician Machinery Small-Business (50 or fewer emp.) 10/19/2023 "Usability and Simplified communication functionalities" 5/5 What do you like best about NewgenONE Digital Transformation Platform? NewgenONE Digital Transformation Platform meets has been functioning flawlessly for quite some time now. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? The process of routing supporting documents for approval is time consuming. We find ourselves in need of creating templates for scanning in the DMS application. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? The advanced automation capabilities have optimized our business. The integration, with our existing systems has simplified our processes resulting in increased reduced costs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Haritima D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haritima D.") HD Haritima D. Associate Consultant Enterprise (\> 1000 emp.) 5/31/2023 "Reliable and Easy document management" 4.5/5 What do you like best about NewgenONE Digital Transformation Platform? It is simple to handle and classify documents; we use it in conjunction with BPM processes; we archive papers using it; and it is all good, dependable, managed, and simple to use. One feature worth highlighting is the ease with which you may access any archived item with only a few clicks. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? Nothing; everything is working well and fulfilling our wants and requirements; we've been using it for a while now with no problems. No improvements needed as of now Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? Documents can be archived and classified without concern at any stage of the BPM operations. Without many steps or adjustments, it simply associates the archived documents with the work item; all are rapidly made feasible with the tool, which satisfies the tough needs we deal with every day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Reem A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reem A.") RA Reem A. RPA | BPM Senior Developer Enterprise (\> 1000 emp.) 3/5/2023 "Easy & Reliable Documents Managment" 4.5/5 What do you like best about NewgenONE Digital Transformation Platform? Managing & classifying the documents is easy; we use it along with the BPM processes'; we archive the documents through it, and it's all good, reliable, manageable and easy to use. One point worth mentioning is the ability to reach out to any archived item within a few clicks. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? Nothing, it's all functioning without issues, and it serves the needs and the requirements as we have been using it for a long time now, and we haven't faced issues. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? Archiving and classifying documents at any step of the BPM processes without worrying. It just associates the archived documents within the work item without many steps or configurations; all are made possible with the tool quickly, which serves the demanding requirements we deal with every day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anudeep N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anudeep N.") AN Anudeep N. Software Engineer Enterprise (\> 1000 emp.) 10/23/2023 "Digital Transformation" 5/5 What do you like best about NewgenONE Digital Transformation Platform? The transformation of the world into digital which achieved great mile stones of turning the users to digital Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? It should reach every user that can halp the company to increase its capabilities Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? Its solving us by making the things into digitialzation from old files manual using way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AS Ajay S. Enterprise (\> 1000 emp.) 3/3/2023 "Newgen Poonawalla DMS" 4.5/5 What do you like best about NewgenONE Digital Transformation Platform? Newgen DMS puts all documents in one place, ensuring that all employees work with the same set of information and retrieve the same documents from a central repository. This centralized repository of critical documents can serve as a “source of Information/collection of documents” across the organization. The purpose of a DMS is all time documents available across the organization, and DMS is to facilitate the transfer of information from its author to its readers. NewgenONE Digital Transformation is a reliable and trusted platform that provides flexibility, low code configuration, and is easy to use. Review collected by and hosted on G2.com. What do you dislike about NewgenONE Digital Transformation Platform? Can batter look and feel like the world's best platform? Improve the delivery time, which is too high currently, be more flexible in the implementation stage, and support quickly. Review collected by and hosted on G2.com. What problems is NewgenONE Digital Transformation Platform solving and how is that benefiting you? Newgen DMS puts all documents in one place, ensuring that all employees are working with the same set of information and retrieving the same documents from a central repository. This centralized repository of critical documents can serve as a “source of Information/collection of documents” across the organization. Review collected by and hosted on G2.com. 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