--- title: Newegg Inc. Reviews meta\_title: 'Newegg Inc. Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how Newegg Inc. works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 22 scale: '5' date\_modified: '2026-07-07' parent\_category: name: IBM Channel Partners url: https://www.g2.com/categories/ibm-channel-partners --- # Newegg Inc. Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Newegg Inc. but has limited features. Are you part of the Newegg Inc. team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Newegg is the largest online-only retailer of consumer electronics in the United States. Founded in 2001, Newegg has more than 25 million registered users and regularly earns industry-leading customer service ratings. * * * Seller [Newegg](https://www.g2.com/sellers/newegg-e2ed5127-7bcb-4bdc-a2bd-78350c3b1d52) Discussions [Newegg Inc. Community](https://www.g2.com/products/newegg-inc/discuss) Overview by Andrew Choi Show More ## Top-Rated Alternatives [ ![Centric Consulting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Centric Consulting") Centric Consulting 3.8/5(17) ](https://www.g2.com/products/centric-consulting/reviews) [ ![Sirius](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sirius") Sirius 4.6/5(7) ](https://www.g2.com/products/sirius/reviews) [ ![Insight Enterprises](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Insight Enterprises") Insight Enterprises 5/5(1) ](https://www.g2.com/products/insight-enterprises/reviews) [ View All Alternatives ](https://www.g2.com/products/newegg-inc/competitors/alternatives) ## User Insights Average based on 22 real user reviews. [Log in to unlock pricing and user insights](/login) ![Vera L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vera L.") VL Vera L. Senior Manager, eCommerce Sales Ops Enterprise (\> 1000 emp.) 3/11/2026 "Customer-Focused Team That Understands Vendor Needs" 4/5 What do you like best about Newegg Inc.? They are a large organization that understands the customer and knows what vendors needs. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? Lead time and service could be a bit slower. Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: Try them out and it could help users be more efficient. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? Newegg is a company , marketplace and service that helps me sell products and provide brand awareness that i need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") PA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 1/21/2022 "awesome resource for tech goods" 4.5/5 Describe the project or task Newegg Inc. helped with: newegg makes order and keeping up to date with all of our tech office needs really easy! Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? we are sure to get the best price with newegg, their customer service is also amazing Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? not all products are sold by newegg, some are sold by a third party seller, similar to ebay and amazon Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: it's similar to ebay where there are different sellers, so make sure to look around and look at the policies before purchasing Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? we only have to look one place for all of our tech goods, so this saves us time! Review collected by and hosted on G2.com. Show More 3/26/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") PI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/12/2023 "Large selection but not always the best deal" 3.5/5 What do you like best about Newegg Inc.? One of the standout features of Newegg.com is their extensive product catalog. They offer a wide range of products from complete computers to individual parts, ensuring you have access to what you need and a variety of options to suit your needs. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? The website can be cumbersome to navigate. The prices can often be beat at other places if you look around. Shipping times are not the quickest, and the site is filled with a lot of 3rd party sellers that you may want to avoid. They still offer rebates on some items, and it can be annoying to jump through those hoops to get the advertised price. Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: Check out what they have on sale and compare to other places to make sure you're getting the best deal. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? Newegg gives me access to essentially any computer part I may need without having to leave home. Many parts found at Newegg are not widely carried in stores in the first place, so I have many more options to choose from. Review collected by and hosted on G2.com. Show More 3/12/2024 Validated ReviewerIncentivizedSource: G2 invite ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Software Engineer Mid-Market (51-1000 emp.) 6/29/2022 "My place to spend my bitcoin" 5/5 What do you like best about Newegg Inc.? Their product selection is huge. They have free shipping on lots of products. Prices are sometimes better than retail, even better than amazon. They also include sometimes promotional gift cards, sometimes 10% of the product's value. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? Their user interface could be a lot better, it feels very outdated. Other than that, I haven't found any problem or something to complain about. I would like to see other kinds of products in their selection. Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: Spend your BTC there. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? I purchase stuff directly with bitcoin. This is very convenient, considering you don't need to buy your BTC, transfer your money to your bank account, then pay for whatever you want to buy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Katy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katy A.") KA Katy A. Chief Executive Officer Mid-Market (51-1000 emp.) 3/25/2022 "Lacking integrity" 0/5 Describe the project or task Newegg Inc. helped with: Horrible. We purchased 40 laptops for impoverished clients and paid almost $12,000. So far, the majority of them are defective. They do not hold a charge and die very quickly. Newegg has told us "too bad" because it's outside of the 30 day window, even though more than half remain unopened. We only recently started handing them out, and several people have contacted us with charging issues, and our Digital Navigator has witnessed the defects as well. Once our clients we gave them to reported issues, we kept track of how many, and contacted Newegg, they decided to keep out $12,000 and not replace any of the devices. Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? Not much, we were sold 40 defective devices and nothing is being done to address it Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? The lack of integrity and customer service, not to mention they sell defective laptops Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: Please replace defective devices that you sell and do right by the customer and community. What a disgrace. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? None, we were scammed out of $12,000, and 40 people have laptops that don't charge, and they do not care. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") GE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 4/15/2022 "Desktop with Extended Warranty" 0.5/5 Describe the project or task Newegg Inc. helped with: I purchased a refurbished desktop with an Allstate extended warranty. Its had hard drive failure from day one but we could use it by restarting it 10 times a day. Since it was refurbished I thought I needed to use the Allstate protection plan. They have a 30-day window before coverage begins. Now Newegg won't takes it back since it's been over 30 days and Allstate won't cover it saying it was a "preexisting condition". Newegg has referred me to a "seller" twice and the seller claims it was not their sale. Now I have a $300 brick with a $50 extended "nothing" warranty. Pathetic service. 4+ hours of phone calls, chats, emails and no one accepts responsibility. For a small business technophile with 5 desktops and innumerable "gadgets", I will NEVER use this platform again. Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? variety of products. as a technophile I love new gadgets and building machines. It's a hobby and can be useful to my business. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? waste of money and time. this minimum character BS is a waste of my time and resources. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? Trying to replace a "brick" desktop for my business. Nothing has been resolved. minimum characters? What? Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hamlet R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamlet R.") HR Hamlet R. Supervisor - Nurse Support Services Small-Business (50 or fewer emp.) 11/18/2021 "HORRIBLE CUSTOMER EXPERIENCE... NEVER PURCHASING FROM NEWEGG AGAIN" 0/5 Describe the project or task Newegg Inc. helped with: I am going to make my long story short. Purchased a "Brand New" pc on 10/21... Received on 10/23 and that same day I called to notify of the issues. This PC had a CPU Temperature error and would not stay on passed 30 Seconds. I had to send it back which took another 5 days for them to receive the equipment. The equipment was received on 11/01, I was promised a 2-4 day process and a new one will be sent out. It is 11/18 on the day I write this review and I just received my first email from the company after my numeruos calls to inquire about the replacement. I ended up asking for a refund coincidentally the same day 11/11/21,they received word on the returned equipment. I was told the process would take 3-5 days... Once again its 11/18 and NOW is when this RMA was closed and I would have to wait ( you guessed it ) another 3-5 days... Once this ordeal is done, I would have exactly a month to finalize a process that other companies have finalized in hours... This company promises call backs and emails, for nothing ... If I could have put 0 stars , believe me I would.. I honestly wish the CEO or someone from corporate were to take their time and read this message or even listen to their recorded calls... That company is a shame Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? Price of the Desktop and the shipping were the only good things about this company. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? From customer service to business rules. No communication, No clear answers, Broken promises and guarantees. Horrible experience in all Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? I was trying to replace a defective " new" unit I received. Then tried to process a refund Review collected by and hosted on G2.com. Show More 11/18/2022 Validated ReviewerSource: Organic ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") GC Verified User in Computer Hardware Small-Business (50 or fewer emp.) 10/19/2021 "Good site to buy tech, but as a seller you will have lots of trouble" 2/5 Describe the project or task Newegg Inc. helped with: We sell gaming peripherals and decided to give Newegg marketplace a chance. Our first month here on Newegg as a seller has been disastrous. We were encouraged to sign up for the newegg seller elite membership. We were promised $1,000 newegg advertising credits to start with. so we signed up. 1 week later, the lady who introduced us to newegg changed roles within the company. At this time no credits has been issued for us. 2 weeks pass by. We started contacting another seller support member on Newegg if they know when we will get the credits so we can start our advertising on our products. Nothing. 2 Weeks passed by. We asked for an update and this time tagged the offical support email for newegg sellers. 3 weeks passed by. No responses. This is the 4th week and we're deciding to call it quits on sellling on Newegg. Our goal here was to sell our unique variety of gaming peripherals, but the experience has been terrible. Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? Nothing. Terrible seller support team, with no lack of directions. Takes weeks to get back to you. Honestly, the only thing you can like about Newegg is probably the fact that the customers who shop here are all into tech so its a very niche environment. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? We dislike everything. There is no direction nor structure for this company to support newegg sellers. It has been a complete waste of time for us and money. No one has responded to our emails for help, and they honestly don't even care about our problems. If you want to sell on a marketplace, we definitely recommend going with the bigger companies such as Amazon. The support there is lackluster but at least they are attentive and will work with you to resolve your issues at times. The support here at Newegg is so slow, you'll be wasting your time here. They don't even provide you with the promotions that they promise they would if you were to sign up. We have been a seller here for 2+ months and we have not received responses or help from any of the Newegg team members. Complete waste of time. Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: If you need a marketplace platform to sell as a seller, do not use Newegg. Please use Amazon, or Walmart as they provide better support. they Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? No problems are being solved and no benefits are realized. Again, this is a waste of time. Do not sell here on Newegg. You will not have any direction from their support team and beware of any promotions they offer, it might not be true. This was our experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Svitlana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Svitlana S.") SS Svitlana S. Small-Business (50 or fewer emp.) 12/14/2020 "Great online store for new and refurbished computer hardware and electronics" 5/5 Describe the project or task Newegg Inc. helped with: I use Newegg for purchasing computers and electronics. It is easy to find the best deal, purchase, and get any product really quickly. There is no issue with the return if something does not work as expected. Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? Great deals for the refurbished computers. Amazing feature "Custom PC Builder" - it is really useful and saves you lots of time. I often use the "Compare" functionality. There are many options like choosing only "Sold by Newegg" products, "Shipped by NewEgg", "Direct From Manufacturer", "Free Shipping" Often I find great deals on NewEgg just searching in Google Shopping. Easy to order and pay with a card or PayPal. Fast and reliable delivery. Easy return or substitute product policy. Great communication experience. Different options for shipping. Possibility to pay a monthly/yearly subscription for faster delivery - it is especially useful during holidays time. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? No downsides to using Newegg from my experience. Fast shipping, easy search, great deals, excellent customer service! Review collected by and hosted on G2.com. Recommendations to others considering Newegg Inc.: I definitely recommend trying NewEgg. It is a pleasure to do business with this company. You can get any product for your home, office, presents for friends, family, or coworkers. You can create public or private wish or shopping lists, select any seller in search, use pc builder toot to make sure you get the right parts for your computer. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? I can get almost any type of computer parts for the best price. I can easily get all the necessary parts for any computer using the "Build your own PC" feature. Mostly I use NewEgg for purchasing computer parts but I like that I can get almost anything for our office similar to using Amazon.com. Review collected by and hosted on G2.com. Show More 12/23/2020 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/25/2019 "One stop shop for all hardware needs" 4.5/5 Describe the project or task Newegg Inc. helped with: We wanted to get employee desk setup and we had to look no further, all the components starting from screens to machines were found here. Review collected by and hosted on G2.com. What do you like best about Newegg Inc.? They have everything you need. It is like every PC enthusiast's dream store. The staff is great and knowledgeable too, they have some good recommendations. Review collected by and hosted on G2.com. What do you dislike about Newegg Inc.? A bit on the pricier side for certain items, like ssds were really cheap everywhere else, for power supplies too, their price was a little on the expensive side. Review collected by and hosted on G2.com. What problems is Newegg Inc. solving and how is that benefiting you? Even though being expensive on certain things, when you are a big office, they do adjust the quote for you, so they are quite good on that and it is anyways better to get the personal touch vs generating a quote on some amazon dealer's webpage. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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