MM
Mehak M.
Senior Unit Manager- Digital Platforms (IT Governance and Platform Manager)
Enterprise (> 1000 emp.)
"Boosts application visibility and performance with intuitive dashboards and alerts"
4.5/5
What do you like best about New Relic?

New Relic's Dashboards and alerting system - They provide clear visibility into application performance and help the team resolve issues quickly. Also, Customer support is best. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The initial setup and advance customization can be complex without sufficient knowledge. Review collected by and hosted on G2.com.

Kuppanna R.
KR
Kuppanna R.
SRE manager
Mid-Market (51-1000 emp.)
"Powerful Debugging with New Relic, but Beware of Opaque Pricing"
5/5
What do you like best about New Relic?

I "like" New Relic's full-stack APM for its x-ray-like visibility into code, databases, and errors, making debugging a superpower. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I "dislike" New Relic's opaque, usage-based pricing that can hit teams with unexpectedly high bills after data spikes. Review collected by and hosted on G2.com.

AY
Adarsh Y.
Application Performance Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"New Relic : A Consistent Powerful Monitoring Companion"
5/5
What do you like best about New Relic?

I have noticed recently that the New relic has stayed consistently and reliable. The improved dashboard and error detection and alerting makes it easier for us to work forward . Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic is currently one of the best platform , but I feel the interface a little bit crowded. So i feel simplifying or providing guidance would make easier for beginners. Review collected by and hosted on G2.com.

Shirisha D.
SD
Shirisha D.
Infra transformation sr analyst
Enterprise (> 1000 emp.)
"New relic: comprehensive platform for observability and performance"
4.5/5
What do you like best about New Relic?

What I like best about new relic is it's end to end observability and it's incredibly powerful for tracking metrics across applications , infrastructure, logs and user experience, all in one unified dashboard Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The initial setup and configuration can be overwhelming for first time users. With so many features available it takes time to understand which ones are essential for our environment. Review collected by and hosted on G2.com.

PRABHAT M.
PM
PRABHAT M.
Senior Devops Engineer
Enterprise (> 1000 emp.)
"New Relic"
5/5
What do you like best about New Relic?

We have been using new relic for more than 5 year as of now, We are using for its APM & logging for node js application deployed on AWS ec2. We have found very useful traces of the API when we get any error in our app. We see the exact flow of the API how the request flows between app server , databases , redis etc. I would highly recommend new relic for anyone expecting for APM & logging. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Feature wise i feel its an awesome tool , but yeah if possible then can reconsider the pricing so even bootstrap startups can afford it. Review collected by and hosted on G2.com.

PK
Poonam K.
Senior QA
Enterprise (> 1000 emp.)
"Unified Dashboard for Complete Monitoring"
5/5
What do you like best about New Relic?

Monitor backend services, frontend apps, and infrastructure in one dashboard Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Usage-based model can lead to high costs for large-scale apps. Review collected by and hosted on G2.com.

AB
Abhishek B.
Software Engineer
Enterprise (> 1000 emp.)
"Real-Time Monitoring and Alerts That Elevate Microservice Management"
4.5/5
What do you like best about New Relic?

The Most helpful thing about new relic would be the real time monitoring of microservice applications and alerts triggered under any event Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The only downside of new relic would be the Price point being high when the requirement increases Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Intuitive UI and Effortless Navigation"
4/5
What do you like best about New Relic?

Easy to understand UI. Navigation in portal is easy Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Difficulty in integrating for Windows IIS Services Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Monitoring and Alerting Tool for Applications"
4/5
What do you like best about New Relic?

This tool assists in monitoring the application, allows for sharing alerts, and supports the creation of funnels. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I was not able to make full use of the feature after installing the New Relic agent on my .NET-based Windows application. Review collected by and hosted on G2.com.

SC
Shubham C.
Application Engineer
Enterprise (> 1000 emp.)
"Real time data provider with best quality work"
4/5
What do you like best about New Relic?

New relic is provides real time data that important for our business purpose Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Cost management and sometimes its hard to get new things Review collected by and hosted on G2.com.