Piyush M.
PM
Piyush M.
engineer
Mid-Market (51-1000 emp.)
"One point for all monitoring requirnments of microservice"
3.5/5
What do you like best about New Relic?

it is amazing tool help me to get the heap throughput from where i can tune my application resiurces as pe the traffic Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Customer support can be improved it takes too much time to get the response Review collected by and hosted on G2.com.

VH
vikas h.
Lead Technical Architect
Enterprise (> 1000 emp.)
"Real-Time Insights and Effortless Performance Monitoring"
5/5
What do you like best about New Relic?

New Relic provides deep observability with real-time insights, making it easy to monitor and optimize application performance Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It can feel overwhelming at times due to its extensive features and complex setup for beginners Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Easy to Use with Great Data Insights and Cost Savings"
4.5/5
What do you like best about New Relic?

Data usage and cost and applications used for the product. Easy to use Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing as much compared to other product we are really liking this. Review collected by and hosted on G2.com.

Persi P.
PP
Persi P.
Staff Sysadmin
Mid-Market (51-1000 emp.)
"Great for infra monitoring"
4.5/5
What do you like best about New Relic?

new relic interface is pretty user friendly Review collected by and hosted on G2.com.

What do you dislike about New Relic?

sometimes nrql its kinda difficult to understand or to create query’s Review collected by and hosted on G2.com.

AN
Abhinav N.
Software Engineer
Small-Business (50 or fewer emp.)
"New Relic Review . Reliable , Insightful and easy to use."
5/5
What do you like best about New Relic?

Delivering real time performance insights across the entire stack is where new relic shines. The APM features are excellent . thanks to thorough transaction traces , error analytics and throughput matrices . The fact that APM, infrastructure monitoring ,logs and dashboards are all in one location is another feature I adore . debugging and root cause analysis are greatly accelerated by it , Because of the alerting systems strength and adaptability , proactive monitoring is simple. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

the sheer volume of features on the platform can initially be daunting . Until you get used to it, the user interface seems a little crowded to new users . Additionally , some sophisticated features are only available at higher price points , which might not be suitable for startups for smaller teams. Review collected by and hosted on G2.com.

RT
Richard T.
CEO
Small-Business (50 or fewer emp.)
"Real-time monitoring provides valuable insights to server infrastructure and web application"
5/5
What do you like best about New Relic?

I always have instant access to real-time information regarding the performance of my systems... often allowing me to address issues PRIOR TO the customer being impacted. I rely on New Relic every single day to ensure that our systems are functioning optimally. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

If there is any performance degradation by using New Relic, it has been imperceptible to us or our customers. The initial configuration and customization does require some time & effort... but, certain for us, worth the effort. Review collected by and hosted on G2.com.

DN
Devuendhu N.
IT SERVICES COORDINATOR
Small-Business (50 or fewer emp.)
"New Relic : Application Monitoring Made Easy"
5/5
What do you like best about New Relic?

The best thing about new relic is its real time monitoring and detailed analysis and alerting system which comes under a single dashboard made easy to use and reliable. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

For small business company the pricing is little expensive and as a beginner it is to complex and overwhelmed to handle. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Enterprise (> 1000 emp.)
"Real-Time Insights and Alerts, but Billing Complexity Needs Work"
5/5
What do you like best about New Relic?

It provides real-time data with customizable alerting based on performance thresholds, anomalies, or errors. This enables faster detection and resolution of issues before they impact end users. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Complexity in understanding the granular details of billing. Review collected by and hosted on G2.com.

Rinu L.
RL
Rinu L.
DevOps Engineer
Mid-Market (51-1000 emp.)
"A Comprehensive Solution for Real-Time Performance Monitoring and Optimization"
5/5
What do you like best about New Relic?

Application performance monitoring is one of the most effective, which helps us track application transactions in real time.

Also, the error tracking and distributed tracking features also provide valuable insights into how the application is performing

it's dashboards are also highly customisable

support wide range of languages, frameworks and cloud platforms

good customer support team

Ease of use the interface and product Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The pricing can be a bit complicated and expensive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A fully flexible all in one platform for Observability and Monitoring"
4.5/5
What do you like best about New Relic?

1. The dashboard which is completely customizable, is very useful when monitoring. Everything in our priorities can be sorted as in our mind.

2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple.

3. The platform provides quite good customer support, we will get the tickets sorted within a few hours. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

1. Too costly. Compared with other platforms which provide almost similar features, New Relic price is very high.

2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app. Review collected by and hosted on G2.com.