--- title: New Relic Reviews meta\_title: 'New Relic Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 586 reviews by the users' company size, role or industry to find out how New Relic works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 586 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![IBM Instana](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "IBM Instana") IBM Instana 4.4/5(481) ](https://www.g2.com/products/ibm-instana/reviews) [ View All Alternatives ](https://www.g2.com/products/new-relic/competitors/alternatives) # New Relic Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by New Relic but has limited features. Are you part of the New Relic team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth. * * * Seller [New Relic](https://www.g2.com/sellers/new-relic) Discussions [New Relic Community](https://www.g2.com/products/new-relic/discuss) Languages Supported English Solution Type All-in-One Overview by Kasey Kaat Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fnew-relic%2Freviews%3Fpage%3D2) ## User Insights Average based on 586 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## New Relic Integrations (23) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon ElastiCache ](https://www.g2.com/products/amazon-elasticache/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Android ](https://www.g2.com/products/android/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS CloudFormation ](https://www.g2.com/products/aws-aws-cloudformation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Boards ](https://www.g2.com/products/azure-boards/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Kubernetes Service (AKS) ](https://www.g2.com/products/azure-kubernetes-service-aks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Databricks ](https://www.g2.com/products/databricks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docker ](https://www.g2.com/products/docker-inc-docker/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elastic Stack ](https://www.g2.com/products/elastic-stack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Grafana Labs ](https://www.g2.com/products/grafana-labs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Terraform (formerly HashiCorp Terraform) ](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Java runtime with Tomcat8 (Amazon Linux) ](https://www.g2.com/products/java-runtime-with-tomcat8-amazon-linux/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kubernetes ](https://www.g2.com/products/kubernetes/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MongoDB ](https://www.g2.com/products/ibm-mongodb/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MySQL ](https://www.g2.com/products/mysql/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Node.js ](https://www.g2.com/products/node-js/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PagerDuty ](https://www.g2.com/products/pagerduty/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Python ](https://www.g2.com/products/python/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SaaS ](https://www.g2.com/products/saas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.") PM Piyush M. engineer Mid-Market (51-1000 emp.) 3/22/2023 "One point for all monitoring requirnments of microservice" 3.5/5 What do you like best about New Relic? it is amazing tool help me to get the heap throughput from where i can tune my application resiurces as pe the traffic Review collected by and hosted on G2.com. What do you dislike about New Relic? Customer support can be improved it takes too much time to get the response Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? It helps me to monitor my applications and to get the alert when something unexpected is happened. Its response time graph helps me alot to keep my application up and highly available for client Review collected by and hosted on G2.com. Show More 7/23/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite VH vikas h. Lead Technical Architect Enterprise (\> 1000 emp.) 11/18/2025 "Real-Time Insights and Effortless Performance Monitoring" 5/5 What do you like best about New Relic? New Relic provides deep observability with real-time insights, making it easy to monitor and optimize application performance Review collected by and hosted on G2.com. What do you dislike about New Relic? It can feel overwhelming at times due to its extensive features and complex setup for beginners Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? New Relic helps us identify performance bottlenecks, monitor application health, and quickly resolve issues Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") IF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/27/2025 "Easy to Use with Great Data Insights and Cost Savings" 4.5/5 What do you like best about New Relic? Data usage and cost and applications used for the product. Easy to use Review collected by and hosted on G2.com. What do you dislike about New Relic? Nothing as much compared to other product we are really liking this. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? Using in for our mobile application accros the company and using for the user data related features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Persi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Persi P.") PP Persi P. Staff Sysadmin Mid-Market (51-1000 emp.) 9/24/2025 "Great for infra monitoring" 4.5/5 What do you like best about New Relic? new relic interface is pretty user friendly Review collected by and hosted on G2.com. What do you dislike about New Relic? sometimes nrql its kinda difficult to understand or to create query’s Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? we have a lot of IIS applications and we use APM to find the main bottleneck Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AN Abhinav N. Software Engineer Small-Business (50 or fewer emp.) 4/12/2025 "New Relic Review . Reliable , Insightful and easy to use." 5/5 What do you like best about New Relic? Delivering real time performance insights across the entire stack is where new relic shines. The APM features are excellent . thanks to thorough transaction traces , error analytics and throughput matrices . The fact that APM, infrastructure monitoring ,logs and dashboards are all in one location is another feature I adore . debugging and root cause analysis are greatly accelerated by it , Because of the alerting systems strength and adaptability , proactive monitoring is simple. Review collected by and hosted on G2.com. What do you dislike about New Relic? the sheer volume of features on the platform can initially be daunting . Until you get used to it, the user interface seems a little crowded to new users . Additionally , some sophisticated features are only available at higher price points , which might not be suitable for startups for smaller teams. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? New relic is solving several critical problems related to application performance , infrastructure monitoring and incident response . it gives me deep visibility into how my applications and services are performing in real time enabling proactive issue detection Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RT Richard T. CEO Small-Business (50 or fewer emp.) 2/10/2025 "Real-time monitoring provides valuable insights to server infrastructure and web application" 5/5 What do you like best about New Relic? I always have instant access to real-time information regarding the performance of my systems... often allowing me to address issues PRIOR TO the customer being impacted. I rely on New Relic every single day to ensure that our systems are functioning optimally. Review collected by and hosted on G2.com. What do you dislike about New Relic? If there is any performance degradation by using New Relic, it has been imperceptible to us or our customers. The initial configuration and customization does require some time & effort... but, certain for us, worth the effort. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? In general, we are interested in 1. ensuring our server infrastructure is up & running, 2. our web application is optimized for performance & reliability, and 3. if our customers are experiencing any errors, we need insight to those errors (above & beyond what the customer can provide). For us, New Relic is integral in ensuring that we continually improve the customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DN Devuendhu N. IT SERVICES COORDINATOR Small-Business (50 or fewer emp.) 9/3/2025 "New Relic : Application Monitoring Made Easy" 5/5 What do you like best about New Relic? The best thing about new relic is its real time monitoring and detailed analysis and alerting system which comes under a single dashboard made easy to use and reliable. Review collected by and hosted on G2.com. What do you dislike about New Relic? For small business company the pricing is little expensive and as a beginner it is to complex and overwhelmed to handle. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? By using New Relic, it solves the problems like performance monitoring and error detection which helps our organization to work easily and resolve the errors more faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") AC Verified User in Computer Hardware Enterprise (\> 1000 emp.) 10/19/2025 "Real-Time Insights and Alerts, but Billing Complexity Needs Work" 5/5 What do you like best about New Relic? It provides real-time data with customizable alerting based on performance thresholds, anomalies, or errors. This enables faster detection and resolution of issues before they impact end users. Review collected by and hosted on G2.com. What do you dislike about New Relic? Complexity in understanding the granular details of billing. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? It reduces MTTR and gets to the root cause at the earliest. it integrates well with multi layer technology Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rinu L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rinu L.") RL Rinu L. DevOps Engineer Mid-Market (51-1000 emp.) 3/8/2025 "A Comprehensive Solution for Real-Time Performance Monitoring and Optimization" 5/5 What do you like best about New Relic? Application performance monitoring is one of the most effective, which helps us track application transactions in real time. Also, the error tracking and distributed tracking features also provide valuable insights into how the application is performing it's dashboards are also highly customisable support wide range of languages, frameworks and cloud platforms good customer support team Ease of use the interface and product Review collected by and hosted on G2.com. What do you dislike about New Relic? The pricing can be a bit complicated and expensive. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? It will help to find and fix quickly and very effectively. Also, it makes it easier to track problems that might affect multiple services or servers. it reduce time and increases the efficiency of developers Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 4/3/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/12/2025 "A fully flexible all in one platform for Observability and Monitoring" 4.5/5 What do you like best about New Relic? 1. The dashboard which is completely customizable, is very useful when monitoring. Everything in our priorities can be sorted as in our mind. 2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple. 3. The platform provides quite good customer support, we will get the tickets sorted within a few hours. Review collected by and hosted on G2.com. What do you dislike about New Relic? 1. Too costly. Compared with other platforms which provide almost similar features, New Relic price is very high. 2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app. Review collected by and hosted on G2.com. What problems is New Relic solving and how is that benefiting you? We were using diffent monitorig tools for monitor our app performance and website performance. Now for the past 1 year we are only using New Relic, which let us to track all our product issues in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about New Relic? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about New Relic ](https://www.g2.com/products/new-relic/discussions/new) GU Guest User • Last activity over 3 years ago What is full stack visibility? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-full-stack-visibility) GU Guest User • Last activity over 4 years ago What is New Relic tool used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) [ View all Discussions ](https://www.g2.com/products/new-relic/discuss) ## Pricing Options Pricing provided by New Relic. ### Free (Forever) $0.00 ### Standard Pay As You Go ### Pro Contact Us [ View More Pricing Information ](https://www.g2.com/products/new-relic/pricing) New Relic Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-new-relic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-new-relic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d8b8c41042cee65bbe0640131a9f9e52/splunk-appdynamics.png "Product Avatar Image") Splunk AppDynamics 4.3/5(376) [ Compare Now ](https://www.g2.com/compare/new-relic-vs-splunk-appdynamics) ##### ##### New Relic Features Performance Real User Monitoring (RUM) Performance Metrics Monitoring Performance Baselines Performance Analysis Transaction Monitoring Functionality Database Monitoring Dynamic Transaction Mapping Load Balancing Visibility Alerts and Notifications [ View More Features ](https://www.g2.com/products/new-relic/features) ##### Categories on G2 [Incident Management](https://www.g2.com/categories/incident-management)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software) [Incident Management](https://www.g2.com/categories/incident-management)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software)[IT Alerting](https://www.g2.com/categories/it-alerting)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Log Monitoring](https://www.g2.com/categories/log-monitoring)[Log Analysis](https://www.g2.com/categories/log-analysis)[Container Monitoring](https://www.g2.com/categories/container-monitoring-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)[Server Monitoring](https://www.g2.com/categories/server-monitoring)[AI SRE Tools](https://www.g2.com/categories/ai-sre-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the best MDM platform for enterprise data integration?](https://www.g2.com/discussions/what-is-the-best-mdm-platform-for-enterprise-data-integration)[Top tools for consolidating and cleansing customer account data](https://www.g2.com/discussions/top-tools-for-consolidating-and-cleansing-customer-account-data)[Top-rated tools for certification and compliance assessments](https://www.g2.com/discussions/top-rated-tools-for-certification-and-compliance-assessments) [Which audience intelligence platforms work best for a media agency that needs to build credible audience profiles for client pitches without buying three separate data tools?](https://www.g2.com/discussions/which-audience-intelligence-platforms-work-best-for-a-media-agency-that-needs-to-build-credible-audience-profiles-for-client-pitches-without-buying-three-separate-data-tools%20)[Best software for fleet maintenance and scheduling](https://www.g2.com/discussions/best-software-for-fleet-maintenance-and-scheduling)[Pros and Cons Details](https://www.g2.com/products/new-relic/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)