Andres C.
AC
Andres C.
Marketing Analytics Manager
Small-Business (50 or fewer emp.)
"It works for SMB, but still needs more Enterprise customizations"
3.5/5
What do you like best about NeverBounce - Powered by ZoomInfo?

The process is fast and lets you see a preview of email health before actually purchasing the whole report. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

It lacks integration customizations. We use it with HubSpot and even though it's able to sync lists and update contacts with their validity code, it's not possible to stamp additional data that is available on the downloadable report. Review collected by and hosted on G2.com.

Jagrit G.
JG
Jagrit G.
Account Executive
Computer Software
Mid-Market (51-1000 emp.)
"An absolute must if you don't want your outbound emails to bounce"
4/5
What do you like best about NeverBounce - Powered by ZoomInfo?

The UI is clean, and it does what it's supposed to do. You get a 1000 free credits when you sign up, and it's more than enough for personal use. I use neverbounce to clean my email lists to make sure that my campaign's bounce rate is under control. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

Neverbounce doesn't have a feature for the user to verify individual emails, like in usebouncer.com. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Low Cost, Ok Data"
4/5
What do you like best about NeverBounce - Powered by ZoomInfo?

Neverbounce is easy to use and lower cost than alternatives. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

If your CSV is formatted incorrectly (and it often is, depending on what prospecting software you use) your screen may have errors or not work. Review collected by and hosted on G2.com.

Suraj G.
SG
Suraj G.
Panal Building Executive
Mid-Market (51-1000 emp.)
"Remove all Invalid Email address using NeverBounce"
4/5
What do you like best about NeverBounce - Powered by ZoomInfo?

We can run a free scan before going for a paid job and can analyze the percentage of valid/Invalid and unverified contacts. Importing and exporting email databases is much accessible. NeverBounce clearly shows valid and invalid email addresses present in our list. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

Pricing is too expensive. Not capable to clean gmail, yahoo and other webmail email address. Sometimes takes more time then user for deep analysis. Review collected by and hosted on G2.com.

Brad B.
BB
Brad B.
VP
"Terrible Support; Results are Inconsistent."
1.5/5
What do you like best about NeverBounce - Powered by ZoomInfo?

Interface & integration setup were easy. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

The results keep changing (e.g. previously 'invalid' email then shows up as 'valid' the next day, and then keeps changing apparently at random every few days to weeks). Users have lost faith in the product and our connected automations have been failing.

Support has also been very poor. Documentation and technical documentation is incomplete. It has taken me over a week (it might have actually been over 2 weeks) to receive a response.

I am in the process of turning off everything connected to NB because we can't get good responses and there is no documentation. Review collected by and hosted on G2.com.

David A.
DA
David A.
Media Planning Manager
Mid-Market (51-1000 emp.)
"The righ tool ti clean you email list and reduce bounce rates"
5/5
What do you like best about NeverBounce - Powered by ZoomInfo?

The tool allows you to submit your email list or integrate it with other apps. You will get a detailed report of email delivery, inclusive of email typos. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

You need a dedicated IP address if you want to know all your unverified email delivery. Review collected by and hosted on G2.com.

Marsook K.
MK
Marsook K.
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
""Simple, effective, and inexpensive!""
5/5
What do you like best about NeverBounce - Powered by ZoomInfo?

The user interface is sleek and straightforward, significantly superior to that of many of its competitors. The validation procedure itself is relatively quick; I would estimate that validating a few thousand rows of data takes less than 5 minutes.

Pricing is slightly lower, but in general, all email validation services are reasonably priced. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

The list is really short. We've been using this tool for almost 4 years and have probably validated over 500,000 rows. We aren't heavy users. However, I've noticed that there haven't been many enhancements to the tool or modifications to the website... but at the same time, I don't believe Neverbounce is lacking in any functionality. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Neverbounce has helpful email validation"
3.5/5
What do you like best about NeverBounce - Powered by ZoomInfo?

The email cleaning is priced fairly and the data presented keeps my spreadsheet data and adds the relevant data I need from a email verification service. Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

There tends to be a good amount of "catch-all" emails after the verification. Many of the emails in that list are valid, so I keep them on my list. I wish this wasn't a category though, because it creates some bounces for me. Review collected by and hosted on G2.com.

William B.
WB
William B.
D
Small-Business (50 or fewer emp.)
"Works just like it's marketed, but there customer service puts them over the top"
5/5
What do you like best about NeverBounce - Powered by ZoomInfo?

Been using it for a couple of weeks and haven't run into any problems whatsoever. The app is a breeze to use and integrates with my HubSpot CRM beautifully. If you want to send marketing emails to a list and have confidence that almost none of them will bounce, use NeverBounce. I send about 500 emails or more at a time and my bounce rates have been lower than .5% with NeverBounce - my last campaign had a bounce rate of .37%! Crazy! Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

I honestly don't have anything bad to say. I did try to export my last email list back into HubSpot after it had been cleaned with NeverBounce and got an error message. Normally this would be frustrating and would require a lot of digging and researching to figure out the problem. However, I chatted in with NeverBounce support, and within MINUTES (you read that right) they had the problem fixed. Probably one of the most prompt customer service experiences I have ever witnessed. Review collected by and hosted on G2.com.

NK
Nitya K.
Senior Executive : Email Marketing
Small-Business (50 or fewer emp.)
"We are using NeverBounce to clean our Email Database"
4/5
What do you like best about NeverBounce - Powered by ZoomInfo?

You can clean your list using NeverBounce in just a few steps. All you need is your list in an excel sheet. Upload and press clean. NeverBounce will do the rest of the work backend Review collected by and hosted on G2.com.

What do you dislike about NeverBounce - Powered by ZoomInfo?

As of now NeverBounce is not able to identify valid/invalid webmail address like gmail, yahoo etc. If they can improve their technology and can identify those address will be much helpful. Review collected by and hosted on G2.com.