Great search capability with Amazon Rekognition and Google Vision, other than the custom tags that you can add. Moreover the filters on the backend (app) are pretty detailed and let you organize and custom tag very efficiently. Review collected by and hosted on G2.com.

The UI can be made more intuitive especially on the backend (app). Going back and forth with the folder hierarchy gets a little time consuming. Review collected by and hosted on G2.com.

Their customer service and user-centric approach has truly stood out. Everything from initial demos, onboarding, and continual support has been an excellent experience. I've had a positive rapport with everyone I've interacted at NetX and it really makes a huge difference to actually look forward to communicating with them.

I'm also very impressed with the approach to their product. Core functionality that comes standard is expansive, and does almost everything you'd want a digital asset management system to do "straight out of the box". There really isn't a need to "build" additional custom functionality to make it work for you. When they do add new functionality, it gets built into a new release and all clients get to benefit.

Lastly, they have a lot of experience working with cultural heritage institutions and understand all the unique requirements, integrations, and related software specific to this sector. Review collected by and hosted on G2.com.

They are very dedicated to consistently improving their product which is a very good thing. However, they have an aggressive release schedule that might make it difficult for larger, complex organizations to keep up with the latest versions. Luckily our specific implementation is very focused and this hasn't been a problem for us. Review collected by and hosted on G2.com.

NetX provides a Digital Asset Management system that is exceedingly customizable. Have not previously worked with a DAM that can be tailored so effectively to fit the digital content needs of an organization.

NetX offers multiple options for configuring attribute fields which are critical for attaining optimal search efficiencies. There are several different workflows that can be set up for asset ingestion. This is particularly useful when assets are originating from multiple sources and basic metadata needs to be captured during upload. Portals can be built if there is a need to provide a curated set of assets to a specific audience. NetX can also be integrated with other software systems - another example of its flexibility.

NetX solicits user feedback through an Ideas Portal where requests for improvements or new features can be made. Quite often these requests become part of product updates - which are frequent. Customer Service and Technical Support are exceedingly professional and response times are very quick. Customer Service is more than willing to spend time addressing issues and answering questions.

Would highly recommend this DAM as well the support that comes with it. Review collected by and hosted on G2.com.

The only potential downside of the NetX DAM is that simplicity is sacrificed for flexibility. There is a learning curve associated with this DAM, however NetX does provide the necessary training. Review collected by and hosted on G2.com.

It's a super intuitive and customizable platform. The onboarding process was excellent and adaptive. Having rolled out a few new systems to (very resistant) client teams, this by-far was the smoothest. The learning curve was quick, and the support materials available helped preemptively answer any questions we may have had. Review collected by and hosted on G2.com.

There are a few feature opportunities that are pretty nuanced to our specific use case that aren't currently available out-of-the-box, or through a creative features/workflow work around. Full customization would be required. This is to be expected since they are niche, so really not much to report on the 'dislike' side of things. Review collected by and hosted on G2.com.

Ease of use, attributes, and permissions Review collected by and hosted on G2.com.

No downsides so far, still implementing. Review collected by and hosted on G2.com.

UI is clear and simple to use which makes user adoption a breeze. Metadata importing, mapping and sync is very flexible and the internal Metadata Grid Editor makes comparing & massaging data across assets very easy.

Our institution now has multiple instances of NetX in environments ranging from communications, medicine and even museums.

The NetX support team ( and company ) is also amazing. Very accommodating and easy to work with. When they can't help instantly they really listen to the issue and regularly act to implement solutions in product updates. There's a Product Feedback and Ideas site too ... actively monitored by NetX ... so all customers get the chance to input suggestions! Recently updates have been flowing very regularly ( as in every month or so... ) and have been adding features requested by users. Review collected by and hosted on G2.com.

Nothing major. Any product has little irritations here and there. GUI design elements that could be optimized, features which could be built out, workflows that could be better. NetX is no exception, but as the product becomes more comfortable in it's HTML 5 iteration these things are diminishing.

EDIT - almost every one of these factors has received attention over the past year. The attention to small details all build on each other to create a better experience and less friction. There's still a few things to refine ... and there always will be ... but I'm 100% confident that NetX have it in hand. Review collected by and hosted on G2.com.

NetX's web-based Digital Asset Management solution is a great way for organizations to store and share files, and can be customized for experiences that meet the needs of a varied user base.

For users managing assets on a frequent basis, the DAM has multiple uploading capabilities, from direct uploads on the web-browser to a stand-alone upload application that can be set up for syncing files from your computer and allows uploads to run in the background while you continue to work on other tasks. For those that are data-minded, NetX has various options to set up unique attribute fields within the DAM that can be configured for optimal search capability and be used as search filters. Existing metadata from files, including data stored in IPTC, EXIF, Camera Raw, and Dublin Core fields, can be synced to NetX's attributes upon import to the DAM, and there are systems set up to auto-tag and apply attributes to newly-imported assets, which greatly simplify the tagging process for new files.

For users that simply need to browse the DAM for viewing, searching, sharing and downloading of files, NetX offers a Portal instance that is visually appealing, has more of a website feel and simplifies the experience of interacting with the DAM. Micro CMS pages can also be configured on the portal, which is a great tool for organizations to highlight content within the DAM and tailor brand communications that further the mission of the organization.

Overall, the NetX DAM is a versatile tool for organizations looking to find solutions to manage their digital content and make it readily accessible to those that need it, and NetX is always willing to work with us to meet the needs of our organization. Review collected by and hosted on G2.com.

The downside of NetX would be a shortcoming of any DAM that is accessed through the web, if you lose internet connectivity, you cannot access the DAM on your computer. However, NetX has prepared and added mobile optimizations to their portal, so even if you lose internet service you can connect via your smartphone anytime. Review collected by and hosted on G2.com.

NetX has been driven to provide a solid product that can find media assets quickly. The tagging ability and unique feature sets have given NetX an edge in organizing media. The products offered have allowed my department to have a clear set of policies designed to work in alignment with NetX. Review collected by and hosted on G2.com.

there is very little to dislike about NetX; video asset management will be a huge advantage very soon, so i look forward to see how NetX handles that better. Review collected by and hosted on G2.com.

Onboarding was fast and intuitive! Interfacing is very customizable and syncs well with our SQL data. Review collected by and hosted on G2.com.

There are some small bugs still, but hopefully those will be addressed soon. Review collected by and hosted on G2.com.

Our CSR knows the history of the product development, so he can explain why things work as they do. Review collected by and hosted on G2.com.

No thesarus functionality (or if it exists, it's a module you pay extra for, so we don't have it). Review collected by and hosted on G2.com.