Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"This company charged me $42.99 for a .com domain renewal, almost 4 times more than competitors!"
0/5
What do you like best about Network Solutions?

nothing, they overcharged me big time, will not recommend! Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They overcharged me big time, will not recommend this company to anyone! They tell that the transfer code will go to your inbox in 3 days, never received it! Review collected by and hosted on G2.com.

Hossam M. Abd El-Rahman, CPA,CFE,CAMS-Audit, C.
HC
Hossam M. Abd El-Rahman, CPA,CFE,CAMS-Audit, C.
Founder, Group Chairman & Managing Director
Mid-Market (51-1000 emp.)
"WORST COMPANY EVER - TURNING INTO SCAMMERS"
0/5
What do you like best about Network Solutions?

NOTHING, Bunch of Scammers

ZERO CUSTOMER SERVICE

TAKE MONEY AND NEVER DELIVER THE PRODUCT OR SERVICE

EVERYONE IS COMPLAINING

WORST RATING ONLINE

PATHETIC COMPANY Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

BIG SCAMMERS, I ordered UNIX hosting and My time for our website migration. They took the money and didnot do the work!

Online chat USELESS

Phone service USELESS

e-mails USELESS

I am filing a FRAUD incident against network solutions with my bank.

Stay away from this company, they are pathetic! Review collected by and hosted on G2.com.

Mike B.
MB
Mike B.
Marketing Consultant
"Inferior Customer and Technology Servicce"
0.5/5
What do you like best about Network Solutions?

Local representatives are usually available. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

The sever provided to my email account gives the message "“The server you are connected to is using a security certificated cannot be verified. The target principal name is incorrect. Do you want to continue using this server?” Botton-line is that my "professional email address" is not secure. Added to this is the difficulty of setting up this email address on various devices whether it be MS Outlook, Gmail, or Apple. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Worst Domain Registrar Out There"
0/5
What do you like best about Network Solutions?

Nothing. I used to be a happy customer back in the 90s, but this company just keeps screwing over the customers year after year. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Horrible support

Domain transfer codes take 2-4 days

Insane renewal rates

Nasty "reinstatement" fees expiration of domain name Review collected by and hosted on G2.com.

Devon J.
DJ
Devon J.
Brain Injury Specialist
Small-Business (50 or fewer emp.)
"Website hosting and marketing solution"
3.5/5
What do you like best about Network Solutions?

I like the ability to manage site SSL and remote accessibly in one place. The site layout is also easy to navigate the sections. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

The downside is, the site is not as easy with self service. Although they have tips and help along the way, you would need a dedicated IT person to follow through the required materials. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Domain name management with many options"
2.5/5
What do you like best about Network Solutions?

They have many options for domain management and web development, fairly standard for such companies. Prices for domains are fairly standard with good price breaks for multiple years renewal. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Navigating their menus after logging in is somewhat of a chore. You are constantly being bombarded with options to upgrade to this or that. Even updating Whois information is not a simple task. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"bad service, bad support, bad experience"
0/5
What do you like best about Network Solutions?

Their web builder is easy to use. You can build a site relatively fast Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Their support can't redirect calls properly. Often times you just get to another queue and have to wait 15+ mins.

Their agents seem to only care about closing the tickets. I am not providing examples because I am afraid this review will be taken down, but I have several cases on which the agents deliberately missed the main point, responded to something else and closed the ticket. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Works as It Should - Rather Expensive"
2.5/5
What do you like best about Network Solutions?

At the time of using Network Solutions, they offered free privacy with domains which I really enjoyed (probably not longer available). Like most similar companies, Network Solutions offers domain purchasing, web hosting, and website creation. Their DNS services section is designed in a nice manner, I do appreciate the simplicity of updating A or M records. Other than that, there has not been much that Network Solutions has done to impress me. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They're expensive. Average price of a domain is $50 compared to places like GoDaddy which is $20. When its a yearly fee, those $50 add up over time for multiple domains. Their UI is a bit tricky to navigate but they have been making updates these past few years to improve it. When I first started using Network Solutions, the renew domain function was difficult to find. The site would give me a notification that made it seem like I had to pay and extra fee for autorenew, but eventually I found the toggle switch. Review collected by and hosted on G2.com.

Sergio R.
SR
Sergio R.
Partner - Sergio Ruivo C.A. & Associates & R&T Tax Management Inc.
Small-Business (50 or fewer emp.)
"Cancellation From Hell!"
0/5
What do you like best about Network Solutions?

They were generally reliable for hosting Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Canceling was a nightmare! Kept billing! Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Small-Business (50 or fewer emp.)
"Pricing gouging (Expensive) use Go Daddy!"
0/5
What do you like best about Network Solutions?

nothing, it's expensive - no justification for being higher than their competitors Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Cost is expensive - no justification I can get the exact same services from Go daddy at a much better price. Here I just feel taken advantage off. Review collected by and hosted on G2.com.