Network Solutions Reviews & Product Details

Its free; use to be tolerable; it's not now; don't get started with it Review collected by and hosted on G2.com.

It's worse than aol ever was 25 years ago Review collected by and hosted on G2.com.

There's nothing I can say good about Network Solutions. Their customer service is the worst to deal with, and their products always give us problems.

In comparison with competitors, NS has fallen down a rung or 6.

I am planning to move to a different provider very soon. Review collected by and hosted on G2.com.

Network Solutions used to be a great company to deal with and had an excellent reputation.

Unfortunately, as of a couple years ago, customer service has declined to long wait times and never reaching full resolution of your issue.

Every time I order an SSL certificate, I complete all of my processing. Still, they fail to achieve their portion, meaning I must wait weeks before I realize the certificate will not be issued despite all validation passing.

Calling them and waiting on hold for hours, they push a few buttons and I get the certificate.

The following year - rinse and repeat.

They do not care. Review collected by and hosted on G2.com.

Not much. getting domain names is easy, after that.... Review collected by and hosted on G2.com.

Customer service is awful. They suddenly do upgrades and they don't work or you have to make changes on all your computers to be compatible Review collected by and hosted on G2.com.

Nothing special it is an essential service Review collected by and hosted on G2.com.

Every call ends with you needing to contact our paid support. Using lack of knowledge to get business, Dirty philosophy of using users who are not savvy in technology, Not respecting even when they notice one has a computer background. Review collected by and hosted on G2.com.

There is nothing that I like about this company. Review collected by and hosted on G2.com.

There is a reason why business owners who are extremely busy take time out of there day to write a poor review, it's due to Network Solutions complete lack of customer service. If I could recommend anything to small business owners searching for an email provider, find somone else... Review collected by and hosted on G2.com.

Sadly, there is nothing I like about my experience with NWS. Review collected by and hosted on G2.com.

They make it extremely difficult to contact them. They do NOT provide an email address for responding to customers' issues, they put you on hold and frequently disconnect you after 20-30 minutes.

They say they will take care of your complaint, but they never do and you have to call all over again. It is a nightmare! Review collected by and hosted on G2.com.

Nothing at all. Terrible service. Find another vendor. Review collected by and hosted on G2.com.

Was advised to use Network Solutions to register a domain name. What a mistake.

First, they do not keep your information private. Sold to tons of 3rd parties and my email and phone were constantly bombarded with offers to build me a site.

Second, even though I have no site yet, Network Solutions was charging me "start hosting" fees. As a new user, I do no have any idea about hosting fees. Network Solutions is preying on new users. I have no site but they were charging me to host empty space.

Third, in the terms and conditions they have it written that users agree to auto-renewals. So the hosting fees were automatically renewed several months. #Shady

Fourth, users are not allowed to turn off their auto-renewals themselves. Users must call and/or use the Network Solutions chat to have their customer service do it for them. #supershady

Fifth, I disputed the charges with my credit card. Network Solutions is holding my domain names hostage until I pay the hosting fees, then they will allow me to transfer my domain names to a different site. #ultrashady

What a terrible business. Use Hover.com or GoDaddy. Cheaper, more use friendly, and doesn't charge to protect your privacy. Review collected by and hosted on G2.com.

We use network solutions on site but for our main office we switched to 365 because it is cloud based. Review collected by and hosted on G2.com.

Not cloud based. Glitches sometimes and you do not have much storage. Sometimes the system goes down and you cannot use it. Review collected by and hosted on G2.com.

Easy to use (in the correct browser). Payment methods are simple and easy to align. Customer service is quick and reliable. It is afforadable solution for our needs. Review collected by and hosted on G2.com.

Website does do not work well in Safari. Anytime you make a change in profile or service, you will get constant emails asking to verify or purchase additional "protections." Review collected by and hosted on G2.com.

Their services are excellent and easy to set up Review collected by and hosted on G2.com.

Cost wise went with another provider but still have them keep my domain Review collected by and hosted on G2.com.