--- title: Netsurion Reviews meta_title: 'Netsurion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Netsurion works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 18 scale: '5' date_modified: '2026-08-10' parent_category: name: Security and Privacy Services url: https://www.g2.com/categories/security-and-privacy-services --- # Netsurion Reviews **Vendor:** Netsurion **Category:** [Managed SIEM Services Providers](https://www.g2.com/categories/managed-siem-services) **Average Rating:** 4.6/5.0 **Total Reviews:** 18 ## About Netsurion Netsurion® is a managed open XDR solution that delivers greater attack surface coverage, guided threat remediation, and compliance management support. Our 24x7 SOC operates as your trusted cybersecurity partner, working closely with your IT team to strengthen your cybersecurity posture so you can confidently focus on your core business. Our smart, flexible packaging allows small- to mid-sized organizations to access​ advanced cybersecurity solutions at the most cost-effective price. And Netsurion is MSP-ready to protect your business and your clients through multi-tenant management, Open XDR to work with your existing security stack, and “Pay-as-you-Grow” pricing. Visit www.netsurion.com to learn more. ## Netsurion Reviews ### 1. A true security experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Ian H. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **Describe the project or task Netsurion helped with:** We have worked with EventTracker on multiple projects, and they have delivered above expectations every time. We have worked with them to integrate our CheckPoint Firewalls, VMware, IIS, F5, and most recently, our migration to O365 and Azure. We also used their managed SOC program, and they are top-notch. I have worked with other security SOC's, but the EventTracker team goes in-depth with not just here is a risk, but also what the remedy is and also the ability to stop it. **What do you like best about Netsurion?** One of my most favorite parts of the managed SOC was their quick response to a simulated hack we did. We had a company try to hack us, and once they were in our network, EventTracker was able to detect a malicious script and where they were heading in our network. Had this been an actual network breach, we would have been able to shut it down within minutes. They called us and emailed us quickly to alert us to take immediate action. This wasn't just a report the day after, and this was literally within minutes of a bad script being used in the network. **What do you dislike about Netsurion?** To be honest, there isn't I have not liked about working with them. They are helpful when I ask them questions and very responsive and friendly. They have always gone the extra mile to address any issue I presented them. I work with a lot of vendors, and they are a top one. **Recommendations to others considering Netsurion:** The best advice I would give for smaller companies looking to implement a SIEM, using one like EventTracker can reduce the admin time and resources in managing the SIEM. Their managed SOC is really just another arm of our IT department. **What problems is Netsurion solving and how is that benefiting you?** We were looking to implemented a SIEM product but didn't have the resources to truely manage it and make use of the data it was collecting. They manage the system and the alerting, so we only have to react to real issues and not look at logs that are not important. We have about 200 systems reporting to them and the find the real threats and risks. As we looked to migrating to the cloud, they have been helpful in identifiing bad logins from hackers around the globe. ### 2. EventTracker has provided timely responses and excellent value. **Rating:** 4.0/5.0 stars **Reviewed by:** Joel C. | Information Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2018 **What do you like best about Netsurion?** I like the idea that a separate entity is providing competent network overview services. We don't have the time to monitor activities the way EventTracker can for us. The way the network is operating and the traffic we're seeing is important information and I'm satisfied with the way they monitor and communicate **What do you dislike about Netsurion?** The communications about new requests have not always been helpful. At times, we seem to have to work our misunderstandings out through two or three volley's of email or phone conversation. The responsiveness that they show when we ask for an alert or a report isn't always helpful for either party. They didn't fully understand what we were asking for and what we got didn't fulfill our needs. **Recommendations to others considering Netsurion:** Worth the effort and the money. I worked with other SIEM solutions at other organizations and lived through the extremes of having to do everything yourself (Splunk) or feeling like you were almost unimportant to the process (Solutionary). EventTracker feels like a good compromise between those two experiences. **What problems is Netsurion solving and how is that benefiting you?** We have a much better view into our network, not only do we finally know the important things happening, but we have a complete picture of when they happen and under who's authority. ### 3. Secure and seemingly in control **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth G. | System Administrator, Aviation & Aerospace, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Netsurion?** I like being able to quickly look at all the processed logs and see what is going on inside our network. See if users are having trouble with logins are RDP, knowing when USB devices are used and the comfort in knowing if something goes wrong I can go back and find the problem. **What do you dislike about Netsurion?** I don't like knowing what features I didn't get in my scaled down version. I feel like I'm being taunted with oh this is what you could have had. **Recommendations to others considering Netsurion:** Allow Eventtracker to install and setup, they were great from start to finish. And hope Arun S is your support engineer. **What problems is Netsurion solving and how is that benefiting you?** Security security security is everything today and being able to say I'm NIST compliant is by no means making me complaisant, if anything its given me the courage, tools and know how to did even deeper in our deficiencies. ### 4. Event Tracker Custormer Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2018 **What do you like best about Netsurion?** Having someone watching over your environment gives you peace of mind. Their team is very quick to act as well as very thorough. **What do you dislike about Netsurion?** The deployment takes some time, and the agent can at times be resource intensive. The support has been very easy to work with, and will go out of their way to help you. **Recommendations to others considering Netsurion:** Make sure you're able to silently deploy the agent during the rollout. **What problems is Netsurion solving and how is that benefiting you?** We are plugging holes in our security, as well being able to track any changes going on. - [View Netsurion pricing details and edition comparison](https://www.g2.com/products/netsurion/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A26%3A53+-0500&secure%5Bsession_id%5D=94cb3b49-599c-4162-9bb7-6df2293287a0&secure%5Btoken%5D=01613b28a353db6c2e150851a0e5f2a3415be9ab78d24d5d1bf76715720c81be&format=llm_user) ## Netsurion Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Netsurion Alternatives - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.9/5.0 (144 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Cybriant](https://www.g2.com/products/cybriant/reviews) - 4.7/5.0 (34 reviews)