We have been using NSM for more than seven years & serving the clients significantly. It's good to support the user & monitor the behavior of the issues. You can also add in the security for clients before connecting to ensure their privacy & the most impressive feature is to take on multiple users simultaneously. Review collected by and hosted on G2.com.

There is nothing to dislike about the service being provided by NSM. Review collected by and hosted on G2.com.

Easy of use and all the extra features that are available. Review collected by and hosted on G2.com.

A little bit difficult to start with but with continued use it was a suitable solution. Review collected by and hosted on G2.com.

Netsupport is simple to install (both client and manager), mostly simple to use, and easy to learn. One can learn to use the software in days, if not hours, when their profile is set up correctly. One can connect to an entire system worth of computers with no trouble at all, with a variety of control options (watch, control, share control). There is a chat option to the client, file sharing with the client, as well as a mass-messaging system. Review collected by and hosted on G2.com.

Messing with setup profiles can sometimes be a pain in the rear, and when you're in the middle of connecting to a few PCs the software has a tendency to crash. Some options could use a bit of fleshing-out. Review collected by and hosted on G2.com.

This is a great tool, it best features aor capabilites are as following:

* Cross platform, Linu, Mac and Windows.

* Centralized remote control.

* Remote console capabilites, for special support.

* Inventory is great. Review collected by and hosted on G2.com.

There's nothing much to dislike about NSM, is a very great tool, matbe what I dislike a lil bit about it is the chat features that even tho is great to chat with the user I didnt find a chat log.- Review collected by and hosted on G2.com.

The ability to access remote devices in a secure, and faster way. Review collected by and hosted on G2.com.

The NetSupport Manager for Linux is a little bit complicated to install and not so good user interface. Review collected by and hosted on G2.com.

I like the ease of adding computers to the network manager program. Loading IP addresses and configuration is very user friendly. Review collected by and hosted on G2.com.

I dislike the fact that when internet is down, Net Support is wonky. Review collected by and hosted on G2.com.

The ability to save your most frequent connections and organize them into groups is a convenient feature I really enjoy. In addition, the reduced support cost from being able to perform basic troubleshooting remotely is also a plus. Review collected by and hosted on G2.com.

There are not many aspects of this software that are negative enough that require a review. Review collected by and hosted on G2.com.

We manage an entire school district with this software. We're able to manage, deploy, and maintain machines with ease. Review collected by and hosted on G2.com.

I love this software and have absolutely no issues with it. Review collected by and hosted on G2.com.