I like the customization of NetSuite, and I value the script library and various PDF/HTML templates it offers. It aggregates and displays our financial data in various reports, which is very useful for our financial reporting system. Review collected by and hosted on G2.com.

The basic interface is kind of clunky. I don't like that when entering transactions, the decimal amounts aren't automatically in the correct spots based on what seems like an improper system assumption. It seems like a setting glitch that I haven't been able to fix. It would be better if users could customize how they want to input numbers and the format it shows up in. Review collected by and hosted on G2.com.

The amount of reports I can run is incredible! It answers nearly every question I have when it comes to reporting for business, taxes, payroll, benefits, etc. The implementation of this tool to others is pretty seamless. I've rarely had an issue, and when I have it's been an easy fix. NetSuite is my main way of tracking sales and balancing expenses. Review collected by and hosted on G2.com.

The implementation is a long process, but very worth it! It's a pretty complicated tool, but for a good reason. You can customize it however you need, and it can implement with almost any other software you use! Very, very flexible. Review collected by and hosted on G2.com.

I really like all the function and reports that it can provide. It does feel a little clunky and old but over all I like it.

It is rally fast.

I wish there was more AI integrated. Review collected by and hosted on G2.com.

When I click on a question mark I can't just click out of it to close it. I have to click the x. Review collected by and hosted on G2.com.

NetSuite’s biggest strength is that it serves as a true single source of truth across finance, operations, projects, and reporting. Having transactions, job costing, inventory, purchasing, and financials all tied together in one system dramatically improves visibility and accountability. The flexibility of saved searches, workflows, and custom fields allows us to adapt the system to our business without heavy custom development, and the real-time access to data supports better decision-making. From a scalability standpoint, NetSuite also gives confidence that the platform can grow with the business rather than needing to be replaced. Review collected by and hosted on G2.com.

While NetSuite is powerful, it can feel overly complex for everyday users, especially when simple tasks require deep configuration or workarounds. Some reporting and UI behaviors (such as recalculation delays, limited control over certain system fields, or inconsistent filter behavior between reports and saved searches) can be frustrating. There is also a noticeable learning curve, and changes that seem small on the surface often require admin involvement, scripts, or workflows. Finally, performance and transparency around background processes (like project profitability recalculations) could be improved to help users better trust and understand what they’re seeing. Review collected by and hosted on G2.com.

NetSuite offers a unified cloud platform that simplifies finance, operations, and reporting processes. Its real-time visibility and automation features significantly enhance business efficiency and support better decision-making. Review collected by and hosted on G2.com.

NetSuite can be quite complex and even overwhelming for newcomers because of its wide range of features. Customizing the platform and integrating it with other systems usually demands technical know-how, which can make both the initial setup and any subsequent changes take a considerable amount of time. Review collected by and hosted on G2.com.

I like how it is wasy to navigate and the option it gives to edit the invoice/credit memo we create. Review collected by and hosted on G2.com.

The things that can be improved in using Netsuite are the options to give when editing. Example is when editing a posted payment, it doesn't give option anymore to check the Credits Tab. When editing a posted payment as well, the amount you input in the 'discount' column and 'applied' column will be different so if you click EDIT, (for example you want to edit the Memo or date in the upper part), you need to edit the whole thing if you input different amount in discount and apply. When posting as well a lot of invoices with Chargebacks, there's a time that it was loading for so long then the work we've done was refreshed so we need to do it again. Review collected by and hosted on G2.com.

I like this product because all the accounting and financial functions are there. We have the capability to automate and further expand what we do as a company for accounting and financials. It's also nice to dabble into financial budgeting and planning for the future. The auto-match feature for our banking information is a huge win, saving us time by not having to manually match transactions, invoices, and journals. Review collected by and hosted on G2.com.

Our financial budgeting and reporting capabilities in NetSuite are quite limited. We have to resort to using external tools like Excel for these tasks, which is cumbersome since the data is already in NetSuite. It would be nicer if NetSuite had more flexibility in reporting. Review collected by and hosted on G2.com.

The reporting and saved-search functionality is powerful once you learn it. I can build the views we need without having to export everything to spreadsheets. Review collected by and hosted on G2.com.

The learning curve and UI — it's a deep system and the interface can feel dated or clunky, and doing something simple sometimes takes more clicks than you'd expect. Review collected by and hosted on G2.com.

I like that we can customize NetSuite to better suit our needs with workflows and scripts. Workflows help automate approvals, status updates, and notifications, which reduces manual work and ensures consistency across transactions and subsidiaries. Scripts allow us to handle more complex logic to adapt to different subsidiaries' specific operational processes. Review collected by and hosted on G2.com.

I think NetSuite is hard core in many aspects and not flexible enough. Like saved searches, reports, the database behind only allows connecting two directly linked records. Also, the home dashboards are limited to certain customizations. Review collected by and hosted on G2.com.

I like that all of NetSuite's features share the same database. This is really valuable for us as it supports our goal of moving as many processes as possible towards automation and helps reduce human error and slowness. The central database serves as the core on which our process optimization is built. Review collected by and hosted on G2.com.

Building reports is complicated, especially when we want to join data. The system as a whole is often slow, with pages taking 30 seconds to load. The UI uses too much space on unnecessary information and hides common information behind menus that need more backend calls. We have to pull data out to Excel or OneDrive because of weak reporting and awkward document management. We had to contract with third parties for small improvements and sign up for an ACS contract to ease setup difficulties. There are hundreds of fields with overlapping names, making it hard to search. Accessible documentation and the ability to run SQL or SuiteQL queries would make generating reports easier. Review collected by and hosted on G2.com.