JB
Jose B.
Consultor de Aplicaciones ERP
Mid-Market (51-1000 emp.)
"Efficient, Secure, but Needs Better Multi-Currency & Planning"
4/5
What do you like best about NetSuite?

I like NetSuite for its security because it allows us to comply directly with our company's security policies. The ease of use is a big plus as it greatly reduces the need for specialized training whenever someone new joins. I also appreciate that it's role-based, enabling the IT department to delegate access according to roles rather than individual users. It's great that I can work on any device and connection too. The fast timesheet reporting and the ability to enter timesheet data on one screen for projects, support cases, and tasks are really handy. Plus, the direct integration with the accounting systems in our company makes things seamless. Setting up NetSuite was very easy, though we did have a few user adoption challenges. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

I don't like that multi-currency settlement does not allow settlement between currencies in purchases or sales. Manufacturing planning also can't be customized depending on custom fields. Review collected by and hosted on G2.com.

Christine M.
CM
Christine M.
Controller
Mid-Market (51-1000 emp.)
"Versatile with Seamless Integrations, Needs Reporting Improvement"
4/5
What do you like best about NetSuite?

I appreciate how versatile NetSuite is and how it accepts integrations with other platforms like Salesforce, Concur, and Workday Adaptive. These integrations allow our functional departments to use their preferred tools for day-to-day management while ensuring that data is shared in real time with our financial reporting. This setup prevents duplication of entry efforts and streamlines our processes effectively. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

We struggle with NetSuite reporting due to the naming conventions on different records having the same names. For example, trying to find the correct 'name' field when adding this detail to a saved search or report is frustrating. Initial setup is cumbersome with a lot of steps to get the data in. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Christine! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

TP
tarun p.
Senior Business Systems Analyst - NetSuite
Mid-Market (51-1000 emp.)
"NetSuite & it's Scalability."
4.5/5
What do you like best about NetSuite?

The ability of NetSuite to offer end-to-end visibility across operations and finance in a single system is what I find most appealing. Strong process control is made possible by its integrated audit trails, approvals, and validations. With scripting, workflows, and saved searches, the platform is very customizable. It makes it possible to solve challenging business issues without requiring a lot of development work. It is an effective central hub because of its smooth integration with programs like Boomi. All things considered, it is a dependable and adaptable system for effectively managing financial operations. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

one disadvantage is that managing intricate logic (such as tolerance checks) frequently necessitates the use of scripting or saved searches as workarounds. Certain common restrictions, like line-level controls or partial billing of expenses, are not always clear-cut. Troubleshooting can be time-consuming due to unclear user interface and error messages. Some actions seem counterintuitive, such as managing system-generated records or excluding voided transactions. In general, obtaining advanced functionality may occasionally necessitate additional customization work rather than native support. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Tarun! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

IS
Ibrahim S.
NetSuite Administrator
Mid-Market (51-1000 emp.)
"Powerful Customization with Room for Improvement"
3.5/5
What do you like best about NetSuite?

I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosystem enables real architecture, so it's great that you can solve real business problems. It's simply wow when it comes to ERP. I've worked with many systems, and this one is user-friendly and easy to customize to business needs. NetSuite is more scalable, the reporting is amazing, and you don't have to be an expert to run a saved search. If you know the data structure, you can play around nicely. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Some native NetSuite functionality still throws errors even after opening a case with NetSuite, and I'm still waiting for resolution. Also, the global search in NetSuite Next doesn't seem like the existing version, possibly because it's still in development. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Ibrahim! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Harish K.
HK
Harish K.
Finance Manager
Mid-Market (51-1000 emp.)
"NetSuite Brings Everything Together with Real-Time Visibility and Scalability"
4.5/5
What do you like best about NetSuite?

What I like most about NetSuite is that it brings everything together in one place. Rather than juggling separate tools for accounting, inventory, CRM, and reporting, it all runs within a single system. That makes day-to-day work smoother and saves a lot of time.

Another standout for me is the real-time visibility. I can quickly check financials, track orders, or review performance without having to wait for reports to be generated, which makes it easier to make faster, more informed decisions.

I also appreciate how customizable it is. As business needs change, you can adjust workflows, dashboards, and reports without having to switch to a completely different system. Overall, it feels like a scalable solution that can grow along with the business. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

One thing I don’t like about NetSuite is that it can feel pretty complex, especially for new users. The interface isn’t always very intuitive, so it takes a while to get comfortable and really understand how everything works.

Another drawback is the cost. For smaller businesses, it can be quite expensive—not only the subscription, but also the implementation and customization. It’s simply not always the most budget-friendly option.

I’ve also found that some customizations and reports can be tricky to set up without technical help. At times you need external support or a specialist, which can slow progress and make changes take longer than expected.

Overall, even though it’s a powerful system, there’s a clear learning curve and some added costs that come with it. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Intuitive, High-Performing NetSuite That Makes Bank Reconciliation Effortless"
5/5
What do you like best about NetSuite?

I enjoy the overall aspect of NetSuite and using the system. The system overall is intuitive and performs at a very high level. Integrating things like banke feeds and such has been a game changer and has made reconciling bank accounts easy and not a hassle. The NetSuite team has been great and our account manager checking in to see what we need is great. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Some of the backend form updating can be a bit tricky as it takes a little bit of coding knowledge to get certain items to flow to the form such as an invoice. But with looking at the support forums it is manageable. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Robust Real-Time Financial Reporting That Streamlines Month-End Close"
4.5/5
What do you like best about NetSuite?

NetSuite ERP has provided significant value through its robust financial reporting capabilities, particularly for income statement and balance sheet reporting. The platform’s real-time visibility into financial data, customizable reporting tools, and drill-down functionality enable efficient analysis and faster decision-making. Its ability to consolidate data across entities and automate reporting processes has improved accuracy, reduced manual effort, and streamlined month-end and financial review activities. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

One limitation of NetSuite includes a steep learning curve for creating and modifying custom reports. Report customization can require specialized knowledge. Additionally, changes to report structures and saved searches can be time-consuming, making it challenging to quickly adapt reporting to evolving business needs. Review collected by and hosted on G2.com.

Aisha Gohar R.
AR
Aisha Gohar R.
Senior Accounting Manager
Small-Business (50 or fewer emp.)
"Comprehensive ERP Solution, Smooth Setup, Needs Better Bank Integration"
4/5
What do you like best about NetSuite?

I appreciate NetSuite’s integration capabilities, especially with ticketing software, which is essential for us. The setup process was smooth and accompanied by comprehensive training, making it easy for us. I also value the ease of generating reports and saved searches, which I use frequently. Additionally, NetSuite’s extensive capabilities in handling order management, processing, budgeting, and financials all within one software make it a worthy consideration. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

I find integrating bank and credit card feeds with NetSuite challenging. Unlike smaller software like QuickBooks, which makes this process straightforward, NetSuite requires more effort and complexity to achieve this integration. Review collected by and hosted on G2.com.

Response from Lauren Dattilo of NetSuite

Thanks for taking the time to leave a review, Aisha! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jim T.
JT
Jim T.
NetSuite Dev/Engineer-Specialist
Enterprise (> 1000 emp.)
"Error-Prone Deployments and Hard-to-Trace Workflow Logic Slow Maintenance"
2.5/5
What do you like best about NetSuite?

I like that I can create custom record types, and I also appreciate the ability to customize things using JavaScript. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

I don’t like SDF, and I honestly don’t use it much. Early on, I found the deployment process difficult and error-prone, mainly because of missing dependencies. Since we have four SBs before we get to production, the manual deployment entry steps become especially troublesome.

While I understand the benefits of workflows, I find that our company’s implementation of workflows and scripts often creates challenges when maintaining a system where the logic can live across multiple platforms. A lot of the time, simply figuring out where the issue actually resides ends up being the most time-consuming part of maintenance. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Review from an accountant"
4.5/5
What do you like best about NetSuite?

Using Saved Searches, I’m able to pull the data I need to run account analysis across both financial and non-financial information. The user interface is great, and it’s easy to learn once you spend a little time exploring and trying out the features. Overall, the performance is reasonable for what I need NetSuite to do, especially after spending a little time exploring and trying out the features. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

There are so many features that it takes some time to learn your way around, and there’s definitely a bit of a learning curve to get past. Review collected by and hosted on G2.com.