I appreciate that NetSuite is the whole accounting package, providing an end-to-end solution from initial journal entries to board reporting. It covers all aspects of accounting, which is really comprehensive. I find that it mostly reduces manual effort, especially for accounts payable, as we can utilize a lot of the automation features. I like that revenue recognition is automated, allowing us to streamline processes as much as we can. The use of APIs to feed other tools into NetSuite helps all the entries to flow easily into the accounting tool and produce reports efficiently off the back of that. Additionally, switching to NetSuite supported our growth as we needed a tool to support scalability and growth. Review collected by and hosted on G2.com.

There's a lot of features within NetSuite that I'm not aware of. It's well hidden within the tool, and sometimes it's difficult to find some of the new features just because of the layout. If there's going to be a new launch, they should drop us an email, an easy-to-read email with what the latest launches are and how we can benefit from them. Maybe a short video as well to show how some of these features can be used. I think that'll be really useful. Review collected by and hosted on G2.com.

What I like best about NetSuite is its ability to bring all business processes into one unified platform, providing real-time visibility and control.

Its automation capabilities reduce manual effort, improve accuracy, and increase efficiency.

I also enjoy its flexibility, which allows businesses to customize workflows and scale as they grow. Review collected by and hosted on G2.com.

Sometimes it takes a long time to load, especially when there are scripts. Review collected by and hosted on G2.com.

I work as a NetSuite consultant and have seen a great improvement in accounting system reliability and data enhancement for customers I've supported. I like how NetSuite provides a comforting experience by managing everything from Order to Cash Transactions and Procure to Pay orders, with all transactions impacting the General Ledger. The flexibility of NetSuite as a tool stands out to me, particularly the custom fields and custom segments. The connection throughout transactional points and the strong reporting capabilities are impressive, capturing and organizing information effectively. I also appreciate the ability to send notifications and communicate approvals and active work to users, which is a great advantage. The combination of out-of-the-box solutions with customization that adapts to specific use cases, plus robust reporting, makes it an essential tool for my clients. Review collected by and hosted on G2.com.

I believe NetSuite could have created a more user-friendly UI. The one in place usually relies on a steeper learning curve that usually takes time and effort for the client to adopt effectively and rapidly. Review collected by and hosted on G2.com.

I appreciate that NetSuite provides end-to-end integration across financials, billing, and revenue management, which reduces manual work and improves accuracy. I find the real-time reporting and dashboards valuable as they allow me to quickly access up-to-date financial data and customize reports, helping in making informed decisions and tracking key metrics. The flexibility in handling complex billing scenarios such as subscriptions, renewals, and usage-based billing is also a standout feature. Additionally, the platform is powerful and highly customizable, making the initial setup a positive experience. Review collected by and hosted on G2.com.

NetSuite could be improved in system performance as certain processes or large reports can sometimes be slow with high data volumes. I'd like faster processing for saved searches and reports, background processing for heavy tasks, and improved dashboard refresh speeds. Review collected by and hosted on G2.com.

NetSuite has good reporting. We have also liked the integrations with Netgain. Review collected by and hosted on G2.com.

NetSuite is very expensive for our small team, and it’s hard to justify the cost at our size. Review collected by and hosted on G2.com.

NetSuite, as a cloud solution, is an ideal fit for my organization. It’s user-friendly and makes it easy to access readily available data when I need it. Review collected by and hosted on G2.com.

NetSuite's WMS didn't meet all requirements for us like RF Smart does.

NetSuite doesn't have a built in TMS.

Sometimes the data centers go down too long. Review collected by and hosted on G2.com.

Very easy to use, possibly the best cloud-based software have ever used. Having access to the connectors (Amazon, Walmart.com and Shopify) has made our operations much simpler Review collected by and hosted on G2.com.

Not much really - maybe a little on the high side from a cost standpoint Review collected by and hosted on G2.com.

NetSuite allows our company one central, streamlined ERP system for our employees to utilize. Where NetSuite has its limits, it integrates well with third party companies. We use it with Blend ERP and RF Smart. The consultants are very knowledgeable and eager to help build out what we need for customizations. They do their best to work within the original SOW and use native NetSuite solutions to workflows before talking custom solutions. Additional costs for custom scripts have been reasonable. I found the implementation process invaluable; the consulting team walks you through every piece and provides instruction on how to configure and customize the system yourself. MyLearn also has videos on how to do pretty much everything. I started as a beginner and now I'm a more advanced user; I use admin role and edit our advanced PDFs, customize transaction forms, and manage list data with csv imports on a regular basis. The thing that surprised me the most is the translation functions. Any language is available to the user. That includes system use and most of the MyLearn videos. Overall, I would recommend NetSuite as a solid ERP solution for mid-sized to larger companies. Review collected by and hosted on G2.com.

There are some connection limitations in terms of which fields can pull onto which forms. For example, a field on the Sales Order may not be available on the Item Fulfillment. In many cases, creating a custom field is the solution, and it’s usually not a big deal. However, there have been a couple of instances where certain field information simply wasn’t available, and that has led our company to require a custom solution. Review collected by and hosted on G2.com.

NetSuite is easy to use and customizable, with everything under one umbrella rather than having to navigate through multiple links and separate instances. Review collected by and hosted on G2.com.

UI rendering could be improved, and the app’s responses are slower than I expected. I also ran into some issues with change management, which made updates and adjustments harder than they should have been. Review collected by and hosted on G2.com.

What I like best about NetSuite is its user friendliness. It's easy to use even for users with limited accounting knowledge. The reports are also organized and easy to understand and interpret. Review collected by and hosted on G2.com.

There's not much I dislike about NetSuite. If I had to nitpick, it would be the deprecation of the Reconcile Bank Statement feature. I liked that one and it was removed. Review collected by and hosted on G2.com.