--- title: NetSuite Reviews meta\_title: 'NetSuite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4909 reviews by the users' company size, role or industry to find out how NetSuite works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 4909 scale: '5' date\_modified: '2026-08-11' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### NetSuite Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. [(568 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425662&qs=pros-and-cons#reviews) Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. [(363 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1434488&qs=pros-and-cons#reviews) Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. [(337 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433736&qs=pros-and-cons#reviews) Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. [(320 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425567&qs=pros-and-cons#reviews) Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. [(300 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421719&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. [(383 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1420314&qs=pros-and-cons#reviews) Users find the **interface outdated** and experience significant challenges with usability and integration complexities. [(335 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421527&qs=pros-and-cons#reviews) Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. [(286 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1422600&qs=pros-and-cons#reviews) Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. [(248 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425590&qs=pros-and-cons#reviews) Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. [(243 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433823&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of NetSuite ##### 1. Ease of Use Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. [ See 568 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425662&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Sales Operations Manager" What do you like about NetSuite? There are multiple ways to accomplish the same answer. ##### 2. Customizability Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. [ See 363 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1434488&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and IS Ibrahim S. Mid-Market (51-1000 emp.) 3.5/5 "Powerful Customization with Room for Improvement" What do you like about NetSuite? I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosyst ##### 3. Functionality Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. [ See 337 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433736&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you like about NetSuite? Product is dependable for the most part. Comprehensive ERP system for small businesses that will check off most of your requirements. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "NetSuite Betty Buzz Review" What do you like about NetSuite? We enjoy being able to create and save our own reports. It can be a bit complicated, so we’re investing extra time to learn more deeply what to includ ##### 4. Customization Options Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. [ See 320 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425567&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and IS Ibrahim S. Mid-Market (51-1000 emp.) 3.5/5 "Powerful Customization with Room for Improvement" What do you like about NetSuite? I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosyst ##### 5. Customization Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. [ See 300 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421719&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and IS Ibrahim S. Mid-Market (51-1000 emp.) 3.5/5 "Powerful Customization with Room for Improvement" What do you like about NetSuite? I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosyst ### 5 Cons or Disadvantages of NetSuite ##### 1. Learning Curve Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. [ See 383 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1420314&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution for E-commerce Finance Management" What do you dislike about NetSuite? I find that getting technical support could be improved. The initial setup was a bit difficult. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ##### 2. Improvement Needed Users find the **interface outdated** and experience significant challenges with usability and integration complexities. [ See 335 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421527&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you dislike about NetSuite? I think sometimes, NetSuite can be very slow. Also, customer service can be a bit frustrating because when you reach them, they ask you too many quest BP Brian P. Small-Business (50 or fewer emp.) 4.5/5 "Brian Phelps NetSuite User 2026" What do you dislike about NetSuite? Some of the features are buried in menu structures - global search alleviates some of this, but not always; the underlying data table structure can be ##### 3. Missing Features Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. [ See 286 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1422600&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you dislike about NetSuite? I think sometimes, NetSuite can be very slow. Also, customer service can be a bit frustrating because when you reach them, they ask you too many quest ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ##### 4. Limited Customization Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. [ See 248 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425590&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution for E-commerce Finance Management" What do you dislike about NetSuite? I find that getting technical support could be improved. The initial setup was a bit difficult. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ##### 5. Not User-Friendly Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. [ See 243 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433823&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Straightforward and Streamlined, but Slow" What do you dislike about NetSuite? NetSuite is slow and needs to be more user-friendly, but I think NetSuite Next will help. ![Jeanette C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanette C.") JC Jeanette C. Small-Business (50 or fewer emp.) 4/29/2026 "Powerful Yet Pricey ERP with Integration Challenges" 4/5 What do you like best about NetSuite? I like that NetSuite tracks all of our transactions and products sold. I've learned to create scripts that allow me to get dashboards and data out of NetSuite. Using cloud features has been the most helpful because it lets me see under the hood. Once we went live and started working with ACS, the internal NetSuite consulting team, our experience improved significantly. Review collected by and hosted on G2.com. What do you dislike about NetSuite? As a startup, if you add multiple modules that you do not end up using in the future, there's no way to remove them. If you remove them, you cannot lower the contract value. So I would start with what you actually need and then add on as you go. Don't buy into the bundle because if you don't need something in the future, you will be stuck with it forever, and the value of the contract will never go down. The initial setup was very difficult. We hired a consulting firm to do it for us, and they were terrible, which made the experience unpleasant. We paid for a whole year before we even went live. It's a very expensive product to go an entire year without using it. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite tracks all our transactions and products sold. I've learned to create scripts for dashboards and data, which is helpful for seeing what is happening. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sandi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandi L.") SL Sandi L. CFO Mid-Market (51-1000 emp.) 7/7/2026 "Powerful with Strong Support, but Limited Flexibility and Reporting" 3/5 What do you like best about NetSuite? Once the team learns to use it, it is a powerful tool. Additionally, since signing up for Advanced Customer Support we've found that the help support is significantly improved. Review collected by and hosted on G2.com. What do you dislike about NetSuite? There are many things that we want the system to do, but flexibility is limited. We find that most of our reporting is being done outside of the system to get the best, most flexible options and reflects the data in ways that is important to our management team Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? We are only using a fraction of the benefits - really invoicing, timesheets, and expenses. This is better than a manual option, but the reality is that it is an expensive system for the benefit it provides. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kim L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim L.") KL Kim L. NetSuite Administrator Mid-Market (51-1000 emp.) 7/7/2026 "Powerful ERP with Customizable Solutions, Needs Better Intercompany Features" 4.5/5 What do you like best about NetSuite? I use NetSuite as our central ERP and "source of truth," and it's really useful having all that functionality for a mid-size ERP. The advanced purchasing, accounting, and advanced manufacturing modules are fantastic. I like how NetSuite One World helps with our Order-To-Cash process, capturing revenue and cost accurately across different businesses in our acquisition style operation. What I really appreciate are the customizable forms and workflows along with ad hoc reporting, all of which speed up and smooth our business operations, allowing us to capture and report on the critical data we need. I also find it useful how we can track the work our engineers do directly on the sales order form and use a drop down for job statuses to gather performance metrics, which are then displayed in custom dashboards. Review collected by and hosted on G2.com. What do you dislike about NetSuite? Intercompany transactions are pretty lacking. For instance, I can't create a work order from an intercompany order, making moving orders around time intensive and frustrating. When we create manual work orders for these orders, there's no seeded way to track them, so we have to add more custom fields and reports. Our implementation was a disaster. I was brought in almost 2 years after the fact to try to fix it. There was no data cleansing, configurations were left half-finished. Our previous leadership wasn't as involved as they could have been in the implementation. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite acts as our central ERP and 'source of truth', easily separating businesses while keeping central accounting, ensuring accurate revenue and cost capture. Its customizable forms and workflows speed up processes, and ad hoc reporting helps us capture and report critical data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") TA Verified User in Accounting Mid-Market (51-1000 emp.) 7/7/2026 "Customizable Dashboard and Powerful Search in an All-in-One Platform" 4.5/5 What do you like best about NetSuite? I appreciate how customizable the homepage dashboard is and that I can access my most frequently used tools right from there. The search bar is also very flexible, which lets me quickly look up just about anything I need. It’s also nice that it includes accounting, CRM, and inventory all in one place, so there isn’t a lot of integration work to do. Also, the automatic major updates are great, since you don’t have to manually install upgrades or risk getting stuck on a legacy, unsupported software version. Review collected by and hosted on G2.com. What do you dislike about NetSuite? When I was waiting for access permission, I could only find third-party training materials for NetSuite while I waited. It would have been nice to have more official user tutorials accessible, that's not just limited to users who have permission. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? It’s nice being able to access a clear, big-picture view of project records. For example, after completing JE entries, we can quickly use the balance sheets to confirm everything is in equilibrium at a glance. It's also nice that the system updates in real-time, so you don't need to do a lot of third-party reference. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mitchell O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitchell O.") MO Mitchell O. VP Of Sales and Acquisition Small-Business (50 or fewer emp.) 4/21/2026 "Powerful All-in-One Reporting and Inventory, but Complex and Costly to Implement" 3.5/5 What do you like best about NetSuite? NetSuite has been an invaluable platform for centralizing our business operations across inventory, accounting, and reporting. What stands out most is the depth and accuracy of the real-time reporting, which gives us a complete financial picture at any given moment without having to pull data from multiple disconnected systems. The inventory management capabilities are particularly strong, allowing us to track stock levels, manage purchase orders, and forecast demand in a way that keeps our operations running efficiently. Having accounting, inventory, and reporting all living in one platform has eliminated a significant amount of manual reconciliation and data entry that used to create errors and slow down our close process. The customization options for dashboards and reports also mean we can surface exactly the metrics that matter most to our team without wading through irrelevant data. For a business operating across ecommerce and multiple channels, having NetSuite as the financial and operational backbone gives us the confidence that our numbers are accurate and up to date. Review collected by and hosted on G2.com. What do you dislike about NetSuite? NetSuite's biggest drawback is the complexity and cost of implementation and customization. Out of the box it requires significant configuration to fit your specific business needs, and that almost always means relying on either internal technical resources or expensive outside consultants to get it set up properly. The user interface, while functional, feels dated compared to more modern platforms and can be unintuitive for new users, which makes onboarding and training more time consuming than it should be. Reporting is powerful but building custom reports can be cumbersome and often requires more technical knowledge than the average user has. The licensing and add-on cost structure can also be difficult to predict as the business grows, since many features that feel essential are gated behind additional modules. These friction points are manageable given the overall value NetSuite provides, but they are real enough that they add to the total cost of ownership beyond just the subscription fee. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite solves the core problem of having financial and operational data scattered across multiple disconnected systems. Before consolidating onto NetSuite, reconciling inventory levels with accounting records and generating accurate reports required pulling data from separate tools and doing a lot of manual work to make it all line up, which was both time consuming and prone to errors. NetSuite brought all of that into a single source of truth, meaning our inventory, accounts, and reporting are always in sync without any manual intervention. The biggest benefit has been the improvement in financial accuracy and the speed at which we can close our books and generate reports, which gives leadership better visibility into business performance and supports faster, more confident decision making. From an inventory standpoint, having real time visibility into stock levels integrated directly with our financials means we can manage purchasing and cash flow more strategically. Overall NetSuite has removed a significant amount of operational overhead and given our team the reliable data infrastructure needed to support growth across our ecommerce and wholesale channels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Machinery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Machinery") AM Verified User in Machinery Mid-Market (51-1000 emp.) 7/31/2026 "Saved Searches Make Scheduling and Sales Order Tracking Effortless" 4/5 What do you like best about NetSuite? I am a big fan of using saved searches to provide insights for scheduling and keeping track of sales orders. Additionally the ability to filter and highlight certain information allows for users to more efficiently see the priority orders to be worked on or checked up on with the warehouse and customers. Review collected by and hosted on G2.com. What do you dislike about NetSuite? While Saved Searches have been great, I'm less enthused with the report functions as in my experience they can be flawed easily with misinterpreted data and are harder to alter quickly for results that show meaningful data. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite is in the process of helping me implement a warehouse management system to help provide better inventory management for my 4 warehouses around the United States. The ability to utilize scanning software and an integrated shipping system greatly improves on the efficiency of our operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Latosha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Latosha A.") LA Latosha A. Purchasing Supervisor Mid-Market (51-1000 emp.) 4/15/2026 "NetSuite Streamlined Our Purchasing and Inventory Workflow" 5/5 What do you like best about NetSuite? NetSuite offers a wide range of valuable features that have significantly improved our operations. Since transitioning to this software about five years ago, the experience has been highly positive. In my role within purchasing and inventory management, the system has greatly streamlined my workflow for example, having real-time access to inventory levels and purchasing data allows me to make faster, more accurate decisions without switching between multiple tools. Additionally, the centralized dashboard and automated processes reduce manual data entry and save me several hours each week, enabling me to focus on more strategic tasks. Review collected by and hosted on G2.com. What do you dislike about NetSuite? Certain processes, like generating reports or running searches, can be slower than ideal, particularly with large datasets. These challenges don’t outweigh the benefits, but they can impact efficiency in day-to-day use. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite solves several key challenges in purchasing and inventory management by centralizing data and automating critical processes. Instead of relying on multiple systems or manual tracking, it provides real-time visibility into inventory levels, purchase orders, and supplier information all in one place. This eliminates guesswork and reduces the risk of errors such as over-ordering or stockouts. For me, this has made a significant impact on efficiency and accuracy. I can quickly assess what needs to be ordered, track incoming shipments, and manage inventory without switching between tools or spreadsheets. The automation of routine tasks like order creation and reporting also saves time and reduces manual data entry, allowing me to focus more on planning and decision-making rather than administrative work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Brad W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad W.") BW Brad W. Supply Chain & Systems Analyst Mid-Market (51-1000 emp.) 10/19/2022 "Flexible and Integrative, But Complex Setup for Mid-Sized Businesses" 4/5 What do you like best about NetSuite? I like how flexible NetSuite is and how you can interact with it. It's getting easier and easier to connect it with other platforms, whether out of the box or paid services, or using the AI models. We have been able to connect different ways, like an Apple Shopify connection with third party Selena, Floj connecting our POS Square, and using ShipStation for generating labels, all done by CSV. That's the flexibility of those with some of the tools. Review collected by and hosted on G2.com. What do you dislike about NetSuite? Some of the modules seem like they were an afterthought or built in, which isn't great. The language and safe search features aren't always clear, and there are limitations in setup that just aren't obvious. This kind of hidden knowledge is frustrating. Knowing that NetSuite is primarily a general ledger would have been helpful and saved us time. The initial setup was really challenging because we didn't have any on-site IT experts, and the consultants weren't much help. We had to manually handle a lot of processes, which was tedious. Also, moving to a web store with a user-friendly interface was harder than we thought, so we ended up using Shopify instead of SuiteCommerce. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite is our financial source, handling accounts and transactions like assembly bills. It's flexible, allowing CSV uploads and integration with platforms, enhancing our sales process. Review collected by and hosted on G2.com. Show More Response from Lauren Dattilo of NetSuite [Editedit](https://www.g2.com/survey_responses/netsuite-review-7231272/official_response/edit) Thanks for taking the time to leave a review, Brad We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback. 4/14/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sai Vamsi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai Vamsi J.") SJ Sai Vamsi J. Consultant Small-Business (50 or fewer emp.) 4/8/2026 "All-in-One, Scalable NetSuite ERP with Powerful Customization and Real-Time Visibility" 5/5 What do you like best about NetSuite? What I like best about NetSuite is that it provides a complete, cloud-based ERP solution that brings together finance, order management, inventory, and reporting in a single platform. This helps reduce dependency on multiple systems and improves overall operational efficiency. NetSuite also offers strong customization capabilities through workflows, saved searches, and scripting, which makes it flexible to adapt to different business requirements. The integration capabilities with external platforms such as eCommerce, payment gateways, and third-party logistics providers are another major advantage. Additionally, the real-time reporting and visibility across business processes help teams make faster and more informed decisions. The platform is scalable and suitable for growing businesses, making it a reliable long-term solution. Review collected by and hosted on G2.com. What do you dislike about NetSuite? One of the challenges with NetSuite is that the user interface can sometimes feel less intuitive, especially for new users. Certain configurations and customizations may require technical expertise, which can increase dependency on developers or consultants. Additionally, troubleshooting integrations and scripts can sometimes be time-consuming, and documentation for specific use cases is not always detailed. Performance can also occasionally slow down when working with large datasets or complex saved searches. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite helps streamline business operations by consolidating financial management, order processing, and inventory management into one unified platform. This reduces manual work, improves data accuracy, and enhances operational visibility. It also simplifies integrations with external systems such as eCommerce platforms, payment providers, and logistics partners, allowing automation of key business processes. This has improved efficiency, reduced errors, and enabled faster delivery of solutions to clients. Overall, NetSuite has helped improve productivity, reporting accuracy, and scalability across business operations. Review collected by and hosted on G2.com. Show More 4/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Mid-Market (51-1000 emp.) 8/5/2026 "Great NetSuite Integrations but needs improvement in other areas" 3.5/5 What do you like best about NetSuite? We've been able to integrate several other apps to our NetSuite environment. Performance is great, as it runs reports with a lot of data in a matter of seconds. Review collected by and hosted on G2.com. What do you dislike about NetSuite? It would be helpful if inquiry screens were set up as a grid or table where you can filter on the results instead of having to always dump everything into Excel when looking for a specific transaction. Also, amortization entries are posted "in bulk" and it is very time consuming to get to the details. Last, I wish NS was in set up in a module format, rather than hunting for everything in a saved search or report list. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? The ability to easily integrate other applications has allowed us to close faster by avoiding the use of multiple systems. Review collected by and hosted on G2.com. 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