---
title: NetSuite Reviews
meta_title: 'NetSuite Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 4912 reviews by the users' company size, role or industry
  to find out how NetSuite works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 4912
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# NetSuite Reviews
**Vendor:** Oracle  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 4,912
## About NetSuite
As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries.



## NetSuite Pros & Cons
**What users like:**

- Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. (568 reviews)
- Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. (363 reviews)
- Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. (337 reviews)
- Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. (320 reviews)
- Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. (300 reviews)
- Reporting (277 reviews)
- Easy Customization (272 reviews)
- Features (263 reviews)
- Product Functionality (256 reviews)
- Customization Features (254 reviews)

**What users dislike:**

- Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. (383 reviews)
- Users find the **interface outdated** and experience significant challenges with usability and integration complexities. (335 reviews)
- Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. (286 reviews)
- Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. (248 reviews)
- Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. (243 reviews)
- Users face **learning difficulties** due to NetSuite's extensive functionality, requiring expert help for effective implementation. (225 reviews)
- Not Intuitive (215 reviews)
- Difficult Customization (210 reviews)
- User Unfriendliness (208 reviews)
- Limitations (183 reviews)

## NetSuite Reviews
  ### 1. Promised Scalability, Delivered Frustration

**Rating:** 0.0/5.0 stars

**Reviewed by:** Manuel A. | Head of Finance, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about NetSuite?**

What I liked most about NetSuite was the initial promise. It presents itself as a platform capable of supporting the long term scaling of a growing international business, which made it seem like the right strategic choice when evaluating future growth and operational complexity

**What do you dislike about NetSuite?**

The base license covers very little, and many essential capabilities require additional paid modules or third party tools. Basic financial workflows lack automation, integrations are difficult, and reporting is limited. Many processes remain manual unless significant development resources or costly customization are added.

**What problems is NetSuite solving and how is that benefiting you?**

We originally selected NetSuite to anchor and standardize financial and operational processes in preparation for international expansion. However, due to the challenges encountered during implementation, the system never went live, so it ultimately did not deliver any tangible benefits to our organization.

  ### 2. Customization Power, But Challenges in Flexibility

**Rating:** 1.0/5.0 stars

**Reviewed by:** Cynthia Z. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about NetSuite?**

I like that we can customize NetSuite to better suit our needs with workflows and scripts. Workflows help automate approvals, status updates, and notifications, which reduces manual work and ensures consistency across transactions and subsidiaries. Scripts allow us to handle more complex logic to adapt to different subsidiaries' specific operational processes.

**What do you dislike about NetSuite?**

I think NetSuite is hard core in many aspects and not flexible enough. Like saved searches, reports, the database behind only allows connecting two directly linked records. Also, the home dashboards are limited to certain customizations.

**What problems is NetSuite solving and how is that benefiting you?**

My company uses NetSuite to manage every business process, from accounting to sales. I like customizing NetSuite with workflows and scripts to automate tasks, reduce manual work, and adapt to complex logic for different subsidiaries, ensuring consistency across transactions.

**Official Response from Lauren Dattilo:**

> Thanks for taking the time to leave a review, Cynthia! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

  ### 3. Integration Support Delays Make Adoption Painful

**Rating:** 0.5/5.0 stars

**Reviewed by:** Traci T. | VP - Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about NetSuite?**

If we could finally get everything integrated and get our account team to help us, some of the auto functionalities would save us time within our processes.

**What do you dislike about NetSuite?**

They sold the product to us and then getting them to help with the integration and meet deadlines has been like pulling teeth. I'm incredibly frustrated and have been trying to wrap up an integration since January 1st!

**What problems is NetSuite solving and how is that benefiting you?**

SHOULD be solving many, but still not completely into the system.

  ### 4. Challenging Setup and Limitations Hamper NetSuite's Potential

**Rating:** 0.5/5.0 stars

**Reviewed by:** Sasha J. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about NetSuite?**

I like the ability to switch between sandbox and production environments without logging in multiple times. It's not necessarily valuable for my work, but it's a nice feature that NetSuite has.

**What do you dislike about NetSuite?**

Not being able to allocate based on percentages per vendor, not having an easy way to maintain complicated routing rules. SuiteApprovals is terrible, having to find workarounds for bundles because I or other developers cannot edit or fix it. The initial setup was not easy at all; Oracle did a terrible job of discovery, requirement gathering, and now we're in a place where we have to do a reimplementation.

**What problems is NetSuite solving and how is that benefiting you?**

NetSuite is effective for accounting, but it's challenging for P2P. It lacks vendor percentage allocation, easy routing rule maintenance, and has issues with SuiteApprovals and bundle editing.

  ### 5. Think Twice Before Signing—Cancellation Is Impossible

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about NetSuite?**

At the time of signing, the platform seemed robust and capable of supporting our future growth.

**What do you dislike about NetSuite?**

After our company went through major structural changes, we no longer had the staff or time to implement NetSuite. Unfortunately, NetSuite has been completely unwilling to work with us regarding cancellation—even though we never began using the system. They are insisting we pay for the full two‑year term, with no flexibility.
The onboarding process is also extremely lengthy and resource‑intensive. In our experience, it was difficult, time‑consuming, and ultimately impossible to complete with our reduced team.

**What problems is NetSuite solving and how is that benefiting you?**

At this point, none. Due to staffing changes and NetSuite’s rigid contract terms, we are unable to implement the product and therefore receive no benefit from it.

  ### 6. Powerful Centralized ERP, But Not User-Friendly and Hard to Customize Reports

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about NetSuite?**

integrated ERP platform, centralized access to business data

**What do you dislike about NetSuite?**

Not user friendly, inflexible, financial reports are not easy to customize or build

**What problems is NetSuite solving and how is that benefiting you?**

Mainly business consolidation and dimension

  ### 7. Great linked transaction records, but key apps aren’t available in Canada

**Rating:** 1.0/5.0 stars

**Reviewed by:** Wendy C. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about NetSuite?**

All transactions are linked and a record of all communications and transactions.

**What do you dislike about NetSuite?**

Any of the apps we are shown are not available in Canada.

**What problems is NetSuite solving and how is that benefiting you?**

they are trying to fix our tax issues, connection issues and bank issues.

  ### 8. Slow and Challenging Setup Hinders Usability

**Rating:** 0.5/5.0 stars

**Reviewed by:** Amanda B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about NetSuite?**

I like NetSuite for its possibilities and its strengths in accounting and reporting.

**What do you dislike about NetSuite?**

The functionality is slow and limited for the type of business we do. Sales and service tracking is severely lacking. NetSuite is EXTREMELY slow. The initial setup was extremely difficult, even in our 3rd month of live use, we're still finding issues.

**What problems is NetSuite solving and how is that benefiting you?**

NetSuite is supposed to automate the majority of my processes, like tracking sales, purchasing, invoicing, and time.

  ### 9. Great Core Reporting, but Fixed Asset Reports Need Major Improvement, awful implementation team

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about NetSuite?**

consolidated reporting, multi site inventory and reporting

**What do you dislike about NetSuite?**

Their fixed asset module and reports are awful, Xero and Quickbooks have way better reports, this shouldn't be the case for such an advanced system

**What problems is NetSuite solving and how is that benefiting you?**

Right now it is only solving conslidation

  ### 10. Slow Implementation and Outdated Processes Hold It Back

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about NetSuite?**

Almost nothing. Implementation is slow, processes are old and outdated

**What do you dislike about NetSuite?**

Almost everything. Implementation is slow, processes are old and outdated

**What problems is NetSuite solving and how is that benefiting you?**

Almost nothing. Implementation is slow, processes are old and outdated

  ### 11. Difficult to Use, Poor Support, and Frustrating Extra Charges

**Rating:** 0.5/5.0 stars

**Reviewed by:** Ashley  B. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about NetSuite?**

The only reason we use Netsuite is for all of our processes in one place.

**What do you dislike about NetSuite?**

Not user friendly or intuitive. Poor support, too many up charges, and the search and report feature are terrible. Not made for small businesses.

**What problems is NetSuite solving and how is that benefiting you?**

We use a third party consultant for any issues because Netsuite is terrible at trouble shooting and usually wants you to buy something to solve your issue or the person you are asking is not knowledgeable.

  ### 12. Absolute nightmare customer service and implementation. RUN AWAY

**Rating:** 0.5/5.0 stars

**Reviewed by:** alan p. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2025

**What do you like best about NetSuite?**

Better than Quickbooks, cloud is nice, good reporting but not easy to do, Not sure implementation was worth it.

**What do you dislike about NetSuite?**

Implementation and the customer service is a NIGHTMARE. Run away from this product as fast as you can. If you choose to purchase, make sure to document, record, and video everything in the sales process when you tell them what you want the system to do. The sales people just want to close a deal and make promises they can't keep, then pass you off to an implementation team that has no idea what was promised. You'll hear "that's not in scope" when you make a request to set up something the sales team said the software could do, and then Netsuite soaks you for more $$$$. They sell the contracts to an outside 3rd party, so there is no flexibility. Apologies are hollow and they take responsibility for nothing. We were delayed for a year while Netsuite had to do additional scripting. Payroll expired and we had to pay for that implementation twice due to Netsuite's delays. Then they didn't set up the third party administrator correctly for state taxes and we were charged penalties and interest for their failure to set it up, and now they want us to pay an additional $1000 to refile something that they didn't do correctly in the first place. If you buy Netsuite, I suggest you have a strong legal team.

**What problems is NetSuite solving and how is that benefiting you?**

Network users. Cloud based. Able to use add on products for freight shipping.

**Official Response from Lauren Dattilo:**

> Thanks for taking the time to leave a review, Alan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

  ### 13. The Worst ERP Implementation and software products - Stay away

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about NetSuite?**

Rapid Deployment: The environment can be spun up quickly.

SaaS Pricing Model: Subscription-based (offers flexibility but has trade-offs).

Lightweight Infrastructure: Browser-based access minimizes hardware requirements (though this has pros and cons).

Extensive Ecosystem: More SuiteApps available than most competing ERPs.

Multi-Entity Support: Native OneWorld functionality simplifies global operations.

Seamless Upgrades: Bi-annual updates at no additional cost, ensuring continuous improvement.

**What do you dislike about NetSuite?**

Lack of Accountability & Misleading Practices

A major red flag we overlooked early on was their refusal to allow meeting recordings, claiming they wanted to "protect proprietary functionality." This excuse falls flat—numerous public demos exist online. The real reason? Avoiding accountability for unmet promises. Without recorded proof of commitments, we had no recourse when deliverables fell short.

Failed Implementation & Broken Commitments
Fixed-Cost Implementation Scam: They charged upfront but delivered only half the solution, leaving us with broken workflows and no support.

Held Hostage for Basic Deliverables: To complete the original Scope of Work, they now demand payment for their "Advanced Customer Service" team (Philippines-based at $300/hour).

System & Performance Issues
Unreliable Platform: Frequent outages, sluggish browser-based performance.

Inexperienced Implementation Team: Even NetSuite’s on-shore team lacked product knowledge. Many offshore contractors had language barriers, yet we were billed premium rates.

NetSuite WMS – A Mislabeled Disaster
Not a True WMS: Missing basic functionality (e.g., real-time inventory tracking during picking/packing).

No Performance Metrics: Tracking picker/packer efficiency costs extra.

Zero Visibility: Once an item is picked, you cannot locate it (e.g., on a cart, in a tote) until shipping completes—a fundamental WMS failure.

Ship Central – A Broken Shipping Module
Inventory Discrepancies: Failed to deduct stock during shipping, leaving items stuck "in limbo."

Clunky, Error-Prone Interface:

Deviating from the workflow requires 10+ admin steps to undo.

Manual printer selection for every single shipment.

Slow Processing: 30-60 seconds "thinking" time per label, plus another 30-60 seconds to print.

Reprinting Labels is a Nightmare: No intuitive reprint option—forces digging through logs, which is impractical in paperless environments.

Final Warning
Do NOT invest in NetSuite WMS or Ship Central. Their products are incomplete, inefficient, and poorly designed—costing more in fixes and lost productivity than their value.

**What problems is NetSuite solving and how is that benefiting you?**

Visibility of data/reporting. Inventory (if it ever works properly)

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 14. DO NOT migrate to Netsuite unless you have a Full Time NS Admin with superior skills.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Scott B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about NetSuite?**

It is a powerful and flexible application, that can be beneficial to Medium/Large Corporations

**What do you dislike about NetSuite?**

Modules are all only partially functional. All major modules are missing key features that would complete them. We purchased it directly from Oracle and their Sales team failed to prescribe the system well, in spite of asking all the right questions to qualify our account against its alleged capabilities.

**What problems is NetSuite solving and how is that benefiting you?**

It IS a single source of truth which would be great if even a few of its modules worked and were fully functional which they are not.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Scott. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 15. NetSuite review SW25

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about NetSuite?**

Ability to import data through CSV imports

**What do you dislike about NetSuite?**

UI problems
Not a good solution for standard costing
Month end process takes days longer than before NetSuite
No visibility into PPV
No LPN functionality

**What problems is NetSuite solving and how is that benefiting you?**

LPN functionality is on the roadmap.  This could benefit me if it's a better solution than RF Smart.

**Official Response from Lauren Dattilo:**

> Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

  ### 16. We switched over to NetSuite as our accounting software in January 2025, and we have daily issues.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about NetSuite?**

I like that I am able to personalize my dashboard.

**What do you dislike about NetSuite?**

Every task has extra steps to complete, which does not make us more efficient.

**What problems is NetSuite solving and how is that benefiting you?**

Netsuite hasn't solved problems for me, it has only caused more.

**Official Response from Lauren Dattilo:**

> Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

  ### 17. No customer service help without spending more money

**Rating:** 0.0/5.0 stars

**Reviewed by:** Ashley H. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about NetSuite?**

The potential for reporting. I never got to use it because the system wasn't set up correctly.

**What do you dislike about NetSuite?**

I am writing to express my extreme dissatisfaction with the service and support provided by NetSuite over the past year. Unfortunately, my experience has been fraught with numerous issues, ultimately leading me to decide not to renew our contract.

From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard resolution offered was to purchase an additional module, which felt more like a sales strategy than a genuine effort to resolve our problems.

Moreover, the pricing structure for essential features such as payroll and profit and loss by jobs was not made clear upfront, leading to unexpected costs that strained our budget. Throughout our time with NetSuite, I found that no one seemed to have the necessary expertise to fix the issues we faced. Despite numerous requests to speak with supervisors, I was consistently told that our problems could be solved by spending more money, which was both frustrating and unacceptable.

Compounding these issues was the frequent turnover of our account manager, who changed four times within the year. This lack of continuity meant that no one had a clear understanding of our account history or ongoing issues, resulting in repeated explanations and a general lack of progress in resolving our concerns.

It is evident that the primary focus was on receiving payment rather than providing effective solutions and support. This approach has left us with a system that does not meet our needs and has caused considerable disruption to our operations.

Given these circumstances, I cannot justify renewing our contract with NetSuite. I hope this feedback will be taken seriously and lead to improvements in your customer support and service delivery for the benefit of future clients.

**What problems is NetSuite solving and how is that benefiting you?**

Nothing, they refused to offer a discount because the charges had already been billed, despite the product never functioning properly.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Ashley. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 18. Not User Friendly

**Rating:** 0.0/5.0 stars

**Reviewed by:** Tressa C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about NetSuite?**

I like the global search. Has lots of features

**What do you dislike about NetSuite?**

the reports and searches are too hard to create.   When you create a purchase order for items that are for multiple customers you can not link the sales order to that po... in anyway.  You can only like items if the po was created from the sales order... so even if you add items it will not tell you they are for another customer.  It is way too complicated to set up an item in NS.  Our purchasing dept has to do that as a sales person can not.

**What problems is NetSuite solving and how is that benefiting you?**

I would assume it helps our CEO look at financial information... but at the expense of the sales people and purchasing agents.  It is not a user friendly system.  You need to find a way to put more information in one spot for user to see instead of having to open multiple screens to get all of the info you need to make an educated decision.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Tressa. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 19. Disappointed

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about NetSuite?**

Powerful application. Feel NS and OA integration needs considerable improvement

**What do you dislike about NetSuite?**

I'm unable to sign into events.kaltura.com. I have attempted to reset my password that never gets accepted. So its frustrating to desperately wanting to attend these sessions but unable to. Also, I'm in a GMT+2 time zone and would appreciate it if more sessions are available at a more convienent time.

**What problems is NetSuite solving and how is that benefiting you?**

Able to report on Financials

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please email me at lauren.dattilo@oracle.com so we can work with you to resolve your Kaltura issue.

  ### 20. We have used NS for over 20 years we have tried to make it work for our sales team. It does not

**Rating:** 1.0/5.0 stars

**Reviewed by:** Carla H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about NetSuite?**

No upside definitly for financial tracking not for sales.

**What do you dislike about NetSuite?**

We have tried to make AdvancedMD a CRM it is not. Causes us to have several issues with integration with sales tools

**What problems is NetSuite solving and how is that benefiting you?**

I am not part of our accounting, AR/AP team so I cannot speak to what they may feel is a positive. I use it in sales and it is not useful for us. It is very limited.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Carla. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 21. Great during the sales process horrible during implementation

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jeannie R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about NetSuite?**

As a small business we were looking to upgrade from Quickbooks so we could have a more integrated view of the business end-to-end. NetSuite had the features were were looking for and thought it would be the solution we needed based on the sales calls and promises made during the sales process, including inital pricing and incentives.

**What do you dislike about NetSuite?**

Everything after the sales process completed. I have never written a product or software review, but feel compelled to warn small business owners about NetSuite so they don't wind up in the same situation.

In my 22 years as a small business owner I can easily say this is the BIGGEST mistake I have ever made and by far the worst purchasing decision. Unless you are large enough to have a full time, very technical resource completely dedicated to the implementation process, and time to allow your full team to completely self train on the system you will have problems, no matter what they promise you during the sales process.

We dropped NetSuite after the 1st year as we STILL WERE NOT FULLY IMPLEMENTED 1 year into the process (and had to pay the full license fees for that full year even though we didn't have a fully functional system the entire time!) The package we paid for the implementation process provided horrible support. It was an inexperienced team of two people who always had to get back to us with any questions we had (2-7 days for an answer) - never knew the system beyond just repeating what was in the generic training videos (which are horrible training videos) and processes. Zero project management, we were just told 3 weeks before our 'implementation term' ended that their time is up and even though our system wasn't implemented they are done - no warning or notice. No reminder at each 'monthly' meeting that they only have x weeks left of their support (yes, once per month is there connection point to get you implemented, that's it). Only options at that point were to pay more fees to add on consulting packages - which still took another 3 months just to get the payroll module (another up charge) implemented.

Renewal pratices are unethical. No renewal contract was provided until 15 days before inital 1 year contract ended - thinking that in such a short time we would be stuck and have to renew as there would be no time to flip elsewhere. I said no, I won't renew. We had been having to 'double enter' everything into QBs the entire year since our NS system was never fully implemented - and we decided we would rather just stay with QBs. The account rep then told me well too bad, in your original contract it states you have to provide me with 30 day notice if you will not renew so you have to renew whether you want to or not. I argued how could I provide 30 days notice that I don't want to sign a renewal contract when my renewal contract wasn't provided until 15 days prior to end of term - no response from rep at all. Instead, they just automatically renewed me against my rejection and I received the renewal invoice and was charged the full next year amount. They were FORCING my renewal even though she knew I was incredibly unhappy with the system. It was the biggest 1 year $100k+ mistake I ever made ($40k to them, easily another $60k in internal labor costs) - walked away and will never have anything to do with NetSuite again. 

If you are a small business without full time staff to completely manage the implementation effort, run away and don't get sucked into the sales promises - none of them panned out. What I projected as a $30k per year expense (which was a stretch for my small business) based on the sales team's promises quickly turned into so much more to actually get everything I needed once implementation was rolling.  And the unethical renewal practices are completely not okay.

**What problems is NetSuite solving and how is that benefiting you?**

None. I dropped NetSuite after the first year as it was not meeting our needs and was not able to do what we were promised during the sales process, without also paying for additional modules and additional consulting time to customize and confirgure the system. After reading reviews about the renewal prices radically and quickly escalating to keep this behemoth, I decided it was best to move on.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Jeannie. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 22. hard to use

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about NetSuite?**

NetSuite is cloudbased so it is easy for the anyone anywhere to access.

**What do you dislike about NetSuite?**

It is too expensive and sales person only cares for $ also too complicated due to a lot customerization.

**What problems is NetSuite solving and how is that benefiting you?**

there is workflow to issue invoices also bank feed are beneifiting us.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 23. Pros & Cons

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about NetSuite?**

One of the best features are Dashboards.

**What do you dislike about NetSuite?**

One of the weaknesses of NetSuite is that it's cumbersome.

**What problems is NetSuite solving and how is that benefiting you?**

NetSuite export solves compatibility issues.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 24. Misleading

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about NetSuite?**

NetSuite was very responsive comparively to the major competitors when looking to setup demos, answer questions, and get pricing/implementation timelines set up. Coming from an older system, the ERP is an exciting switch and feels much more modern and smooth to use than SL.

**What do you dislike about NetSuite?**

NetSuite and the implementation partner used was incredibly misleading about in the box capabilities- we ended up paying an extra $40k in features and add-ons that had been initially promised in the intro and demo calls with the sales team. Considering the price of the system, the entire department has been very dissapointed in how this was handled.

**What problems is NetSuite solving and how is that benefiting you?**

Only that it's a supported system, which our current system is about to lose- other than that, nothing significant.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 25. Horrible experience with Netsuite account management. Unwilling to partner

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about NetSuite?**

Netsuite works for our food & beverage business well enough. There are many workarounds we have put in place as a make-to-order food company, but in general the considerations for units of measure and multi-level bill of materials are good. Customer support is ok.

**What do you dislike about NetSuite?**

There are 0 people that Netsuite that understand our use case and they are unable and unwilling to work with us to improve and right-size our process and account. Was difficult to implement with the Netsuite team provided. No understanding of our current process.

**What problems is NetSuite solving and how is that benefiting you?**

Netsuite helps us to continue our core operations but does not add much additional value beyond what our business requires. We use it to scale recipes, do our accounting, dig into food cost etc.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 26. Sharp learning curve

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about NetSuite?**

ERP functions. i like some of the reporting functions. i like cloud services

**What do you dislike about NetSuite?**

its hard to use and very expensive. upsold on everything

**What problems is NetSuite solving and how is that benefiting you?**

its streamlining business with manufactuing and fincials

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 27. Old database design

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about NetSuite?**

It is software and not paper ledgers of the 1980's.

**What do you dislike about NetSuite?**

Runs on a very old Oracle database design. Applications are not modern.

**What problems is NetSuite solving and how is that benefiting you?**

NetSuite is creating problems and not solving problems.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 28. Frustrating software

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about NetSuite?**

NetSuite is a very powerful tool and can provide automation and reporting to a very detailed level.

**What do you dislike about NetSuite?**

NetSuite is not very user friendly at all. It often feels like you need an programming course to make changes to a report, and the bespoke nature of the software makes it impossible to utilise the help centre. All of the add ons are great, but it's an additional cost to an already very expensive software (which require businesses to have an IT support provider for it). No automated bank feeds or integrated payroll solution in 2023 (at least in Australia) is absolutely awful. And it is very hard to hire someone with NetSuite experience making the new user experience process take a lot longer than with other software. 

Although NetSuite can do finance tasks, it was not built with a finance mind, so it's particularly difficult for finance teams, and it would be great to see improvements in experience for Accounting/Finance users.

**What problems is NetSuite solving and how is that benefiting you?**

It is providing us with an ERP tool.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 29. Horrible account management

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about NetSuite?**

Lots of good functionality, massive potential if setup properly

**What do you dislike about NetSuite?**

No Guidance, Account rep always trying to upsell

**What problems is NetSuite solving and how is that benefiting you?**

We rely on Netsuite for financial reporting, inventory management and accounting.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 30. Non-intuitive, some modules so complicated that they are unusable, unethical pricing/renewal tactics

**Rating:** 1.0/5.0 stars

**Reviewed by:** Jason H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about NetSuite?**

Netsuite does have probably the broadest system functionality of any mid-market accounting software, but that functionality comes at the cost of basic usability.

**What do you dislike about NetSuite?**

Terrible usability/user friendy aspects.  Menu paths are not logical or intuitive.  Functionality that practically (sometimes literally) requires programmers to administer.  Limited customer service, even with "premium".  Bait and switch pricing at renewal, bordering on unethical.

**What problems is NetSuite solving and how is that benefiting you?**

Fundamental accounting ERP, consolidation of mutliple legal entities, multi-currency

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Jason. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 31. Terrible, awful, bad

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brett H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about NetSuite?**

It has a few decent features. I can manage multiple companies with one login.

**What do you dislike about NetSuite?**

It is iniffecient and cumberson. Their sales team lied to me about the capabiliteis, and then their implementaiton team did mediocre work.

**What problems is NetSuite solving and how is that benefiting you?**

I have multple enteties, and we needed a software that would allow us to do intercompany transactions easier. Their sales said it would work, it doesn't.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Brett. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 32. Bad customer exprience throuhgout first year and onwards.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jimi S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about NetSuite?**

It is a good platform that has wide range of features that I need (inventory, sales, purchasing, finance).

**What do you dislike about NetSuite?**

Bad customer service. My NetSuite partner assured me that NetSuite is the right subscription that will fit within the budget I had provided and got me signed up saying there is special discount if I signed the 1 year agreement within a week (their quarter end). Sure enough this was a sales manager meeting their quote and I should have known better.

A couple of months later, I asked - are we burning our license while I am waiting for your team to start development? He said yes. I was frustrated that he didn't care to get the development started soon enough and made me waste 3 months of initial term.

Now immediately, he realized he forgot to include "One World" license which is mandatory for USA subsidiary. He apologized and added One World to BOM increasing my yearly cost beyond my budget. I asked to cancel my subscription altogether but he said...sorry Oracle NetSuite won't refund (it's their policy). So, I don't have a choice but to pay the money for the OneWorld license.

Along the way, I purchased a sandbox license and a couple of extra licenses for the partner development team to do custom work for me. As I came close to renewal, I asked NetSuite to remove those line items that were purely added to BOM for development.

They happily removed the line items but did not reduce the estimate (basically increased my rate). I asked why and they stated that it is NetSuite policy where they may decrease the discount if BOM reduces. What a SCAM!!!

Both my partner account manager, and NetSuite account manager in India have no empathy for this situation and since I have not only overpaid my subscription but also paid for the development, I am most likely have to renew the term at any cost. Very frustrating.

I would really ask any small business to stay away from NetSuite. I wish I had done more research on G2 prior to making the knee jerk reaction when my partner was trying to meet his quota.

**What problems is NetSuite solving and how is that benefiting you?**

It is one system that does it all - CRM, inventory, sales, purchasing. There are integration options (custom development) to integrate with 3rd party systems such as Ariba, WooCommerce, Auth.net.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Jimi. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 33. NetSuite is not user friendly

**Rating:** 0.0/5.0 stars

**Reviewed by:** elizabeth t. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about NetSuite?**

Search feature is the best thing I like about it.

**What do you dislike about NetSuite?**

I dislike NetSuite because it is not user friendly and the glossary is entirely to big to find help you are look for...

**What problems is NetSuite solving and how is that benefiting you?**

I do not have any open issues with NetSuite

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Elizabeth. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 34. Meant for Bigger Orgs with Adequate Staff

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about NetSuite?**

Detail that can be provided for each transaction, multiple fields for many categories. Also the ability to link to apps like Bill.com

**What do you dislike about NetSuite?**

Price, "add-on" modules that are necessary for nearly every task, reps that don't deliver products on time, archaic AP module, poor communication with billing department, "trainings" that are little more than forums to upsell new modules

**What problems is NetSuite solving and how is that benefiting you?**

Not really helping, just a larger and more solid ERP than quickbooks. The ability to lock periods is nice

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 35. steep learning curve

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about NetSuite?**

good financial accounting tool -- terrible for reporting

**What do you dislike about NetSuite?**

poor contractors, left integration directives in shambles

**What problems is NetSuite solving and how is that benefiting you?**

large enough data base to store financials

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 36. Oracle Netsuite is over-engineered

**Rating:** 0.0/5.0 stars

**Reviewed by:** Ken D. | IT Tech, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about NetSuite?**

Netsuite is powerful and flexible software that can track and report on all aspects of a business. There are numerous reports included in the software package, and you have the ability to make your own custom reports.

**What do you dislike about NetSuite?**

The only downside is that it has SO much included in it, it's easy to become overwhelmed. While a person can simply poke around in order to find things out, it's best to get training on this immense program (which can be expensive).

**What problems is NetSuite solving and how is that benefiting you?**

The company I work for uses Netsuite to track sales, predict when to order supplies, etc. It is enabling us to stay ahead of the game business-wise.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Ken. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 37. Don’t even consider using It

**Rating:** 0.0/5.0 stars

**Reviewed by:** Yahia M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about NetSuite?**

Netsuite sells the idea that it's a complete solution, however every component of it is mediocre at best.

**What do you dislike about NetSuite?**

Extremely difficult to use or configure or adopt to your solution and very expensive to the value it offer.

**What problems is NetSuite solving and how is that benefiting you?**

Accounting and order fullfulmient.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Yahia. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 38. I loved the 90's.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about NetSuite?**

I like how NetSuite runs in the cloud, the power of saved searches and CSV imports, how customizable the platform is, and how far you can go with the basic versions of NetSuite.

**What do you dislike about NetSuite?**

It feels like a dying platform, and it's getting harder to find talented admins and engineers. It feels so customization dependent that it's hard to imagine NetSuite remaining competitive as talented customization developers leave the platform. It feels like it's in the 90's. Sometimes the UI shows a sleek modern alert box or notification, while the rest of the interface feels almost brutalist. Training users feels like an uphill battle. NetSuite is expensive.

**What problems is NetSuite solving and how is that benefiting you?**

It only seems like NetSuite serves as a means of navigating data and organizing accounting. Keeping tack of everything that happens with a sales order is excellent. Auditing is also pretty easy.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 39. Looks great initially until you find out that you have to pay for different modules to do everything

**Rating:** 1.0/5.0 stars

**Reviewed by:** Scott S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about NetSuite?**

Somewhat easy to use after months of onboarding.

**What do you dislike about NetSuite?**

Virtually no support, too expensive, not designed for manufaturing.

**What problems is NetSuite solving and how is that benefiting you?**

None

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review, Scott. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 40. Netsuite Honestly Stinks

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about NetSuite?**

Nothing at all. Netsuite is not a great investment.

**What do you dislike about NetSuite?**

I'm honestly not impressed with Netsuite at all. It is very buggy! Support is difficult to get ahold of. For as expensive as the service is, it's not worth the investment. There have been lots of things that aren't a "we'll fix or add this" it's just a "sorry we can't do that". The only thing we use it for basically is sales, invoicing and shipping. All of these "tools" don't work at all. I would rather go back to what we were using before then to recommend this to someone.

**What problems is NetSuite solving and how is that benefiting you?**

Nothing at all. Netsuite is not a great investment.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. 

  ### 41. Slow System

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about NetSuite?**

Import capability is pretty easy to figure out.

**What do you dislike about NetSuite?**

The system is VERY slow overall. I've noticed in virtual events the person leading has all of the tabs open so the company has to be aware. Having to add attachments one at a time and name them can be time-consuming. We migrated from QB where you can drag and drop 10+ documents at one with no problem. I don't like the customer and vendor view. I have to scroll down to see what the balance is. It should be right at the top and bold. It's important information that I like to see even if I'm not looking for it. Other issues I have I think are due to our company choosing to put too many approvals in the workflow. I find mistakes are harder to find in NS versus QB since things can linger if they haven't been approved by everyone. A/P won't list anything that hasn't been approved by EVERYONE which means I have to search for where those are sitting. I also think there are so many options for reports that it is a bit overwhelming. I found QB to be much more user-friendly.

**What problems is NetSuite solving and how is that benefiting you?**

The CFO likes that we can easily consolidate. However, those that work in it every day can't stand it.

  ### 42. NetSuite Treats Customers with Distain

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about NetSuite?**

Netsuite is a fully adequate accounting system

**What do you dislike about NetSuite?**

I have been a CFO for 20 years and have bought software services from hundreds of software service vendors during that time.  I have never been moved to write a review before, but my experience with NetSuite on our agreement renewal this year was so bad I feel compelled to share it publically.  Our original 3-year agreement had us paying a reasonable $35k per year.  A year before our renewal they pitched us on an early renewal at $65k a year.  Why would we agree to a 100% increase a year early?  We dismissed their offer as a brazen cash grab.    Now approaching the end of our term, and taking advantage of our inability to transition to another provider in such a short time period, NetSuite now told us the cost would be $90k/year, take it or leave it.   Then after forcing this massive and unprecedented price increase down our throat, NetSuite seemed hellbent to get us to acknowledge our acceptance of this extortion on their own timetable.  Not by providing any incentive, mind you, but by increasing the extortion amount if we didn't sign the extension immediately, just to juice up their bookings numbers.    

In all my 20 years I have never and I repeat NEVER, has a vendor treated my business with so much disdain and contempt.  We will be moving off NetSuite as soon as we can transition to another vendor.  I will never do business with a vendor that you can't trust to not take advantage of you when they have short-term leverage.

**What problems is NetSuite solving and how is that benefiting you?**

Basic accounting services

  ### 43. Do not recommend Not worth it at all.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Lindsay Q. | Director Of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about NetSuite?**

Absolutely nothing. It is not user friendly, reporting is horrible, and the functionality of it is the worst

**What do you dislike about NetSuite?**

Everything. There is zero training or resources available.... the reporting is horrible... the features are not robust... there is not an easy way or simple way to extract data or do anything for that matter. Find a different program this one is not one you want to be stuck with

**What problems is NetSuite solving and how is that benefiting you?**

No problems, I feel like it makes more problems.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review Lindsay. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 44. NetSuite is years begin the curve with marketing and CRM

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about NetSuite?**

Our accountant really likes the ERP side of the product.

**What do you dislike about NetSuite?**

CRM is in the stone-age. Dated interface, not intuitive. If Salesforce is a 9, Netsuite is a 2 at best. Onboarding was terrible. Support agreement is expensive.

**What problems is NetSuite solving and how is that benefiting you?**

I'm not sure it is solving any problems. If we want to customize anything, they are happy to do so for a price. Nothing was solid "out of the box" like they promised.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 45. Unless you have budget to hire FT admins for NetSuite, then just say No!

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about NetSuite?**

Cloud-based is helpful for multiple locations. It does hold data and is customizable if you know how.

**What do you dislike about NetSuite?**

I dislike alot! Implementation was bungled and never completed. Even though we paid for it!  If you do not have a high-tech team. I repeat, if you do not have I.T. or very technical staff, be prepared to hire some full-time! Because this will not work unless you have someone that can spend time under the hood.  It can be expensive for non-profit. The sales team is deceptively unclear about what it can and cannot do without purchasing additional umteen add-on modules that are required to do A, B, C. We have basically replaced our super old database expense tracking system that cost peanuts with a brand new expensive, fancy sedan without keys.  Be ready to pay for everything! Need more than X users? Sure we can, except our SKU for non-profit mode only calls for A # of users. Please sign here for a new Bonzo Platinum plan that includes 5 extra and will only cost you 300% of the initially quoted cost!

**What problems is NetSuite solving and how is that benefiting you?**

I am learning to read code on a first grade level while trying to figure out why certain things will not work. My organizational purse is much lighter and easier to carry since signing with NetSuite.

**Official Response from Pamela Jacob:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback.

  ### 46. A very disappointing experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about NetSuite?**

Employee center is fairly easy to use.  Flexibility in setting up necessary account segments.  Automated balancing entries.  Segment codes.  We do have a "Customer Success Manager" who was assigned to our account pretty recently, who has been helpful in trying to get our ongoing issues resolved.

**What do you dislike about NetSuite?**

The user interface is not particulary intuitive.  Allocations don't work at all for us. Considerable trouble setting up electronic bill pay due to limitations on the NetSuite side (it won't accept an alphanumeric bank ID so we have to manually change the ID number every time we run a Nacha file).  Considerable trouble getting financial reports set up the way we want them, and the financial reporting customization tool is extremely non-user-friendly and we have to do a lot of manual work to get financial statements the way we want them.  Running 1099s (which you have to use a 3rd party app to do because NetSuite does not have this capability, which is absolutely nuts) was a nightmare because the export from NetSuite didn't work properly.

But what we particularly dislike is the lack of customer support. For example, we submitted a support ticket for help with our 1099 issue and they told us to look up issue in their knowledge base (we did, there was no help there) -- so my staff accountant had to spend hours figuring out and fixing the issue on her own.  

Our biggest issue with NetSuite is that we are a nonprofit organization, and when we purchased NetSuite we were told that we could participate in NetSuite's probono Social Impact trainings, webinars and office hours. But when we actually attempted to register for these, we were told that we were ineligible because NetSuite decided that we were not a legitimate nonprofit organization; they have decided that we are a government agency (we are not).  Many attempts to correct this have gone unanswered.  Our account manager and the Social Impact team have simply stopped communicating with us about this and we are barred from participating.  It's really just unbelievable and we are deeply unhappy about this.

**Recommendations to others considering NetSuite:**

I honestly cannot recommend this software solution.

**What problems is NetSuite solving and how is that benefiting you?**

Honestly, I cannot think of any problems we are solving that could not have been solved with another software solution.

**Official Response from Pamela Jacob:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback

  ### 47. Great Product - Poor Service

**Rating:** 1.0/5.0 stars

**Reviewed by:** Stephen Y. | President/CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about NetSuite?**

NetSuite is a full-featured software package that is well developed and includes strong reporting capabilities

**What do you dislike about NetSuite?**

Project delivery was abysmal. NetSuite's ProServ team ran over schedule, and over budget. Ultimately we were left hanging with numerous issues to deal with and they disappeared.

**What problems is NetSuite solving and how is that benefiting you?**

Their revenue recognition module and the associated reporting tools were the reason we selected this product. It made the task of revenue recognition much easier and more accurate.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review Stephen. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 48. The entire system in an antiquated dinosaur.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about NetSuite?**

The Netsuite setup process is very slow. The interface also makes go through extra steps to accomplish the simplest task.

**What do you dislike about NetSuite?**

There are much better systems out there.

**Recommendations to others considering NetSuite:**

If you are a small business use Quickbooks and Quickbooks commerce. You will be disappointed with NetSuite.

**What problems is NetSuite solving and how is that benefiting you?**

We are switching from Quickbooks. They have made our accounting much more difficult. Everything must be manually uploaded.

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 49. Still trying to dig ourselves out of the implementation hole

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about NetSuite?**

We are Still trying to figure that out, not sure

**What do you dislike about NetSuite?**

The implementation partner recommended, not intuitive system, needs to be completely customized

**What problems is NetSuite solving and how is that benefiting you?**

Erp and financial accounting reports have been our main focus

**Official Response from Lauren Dattilo:**

> Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

  ### 50. Disappointing experience with netsuite.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Yuri R. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about NetSuite?**

Access from any location and Pretty customizable

**What do you dislike about NetSuite?**

Disappointing experience with netsuite.

Becoming netsuite's customer back in 2020 was pretty exciting and promising at the same time; salespeople did well on that,
onboarding thought was with some of the issues raised. However, they have not stopped us from making the required integration.

Our story:

Task Live Integration of the custom-tailored system with NetSuite product. 

Netsuite advised us to get an integration partner(kind of sub-contractor), and we have agreed on a need for one in terms of giving help to the administrative workers, train and explain the capabilities of the system.

As we proceeded, all went good, however when the quote for the integration was given we thought that is pretty much high. Since we did had our experienced IT team, we checked up the documentation and understood that we could make it our self.
 

We have seen that restful API been supported in DEMO mode and been pretty excited about it. After some time, we have decided to use it on our middleware controller with a queuing mechanism, and this was a protection for us because API was in beta mode.

After some time, we had found that it was a correct decision since some of the API methods which we used got changed (removed some capabilities); when we asked what is the alternative's there was none except using the Soap API(which caused us to rebuild the integration using the soap in a short time)

Someone who has done an integration knows that best practices always test your integration on the sandbox environment before deploying that on the production. I got surprised that NetSuite is charging you for a sandbox (which, typically with other company's goes for free); however, since it was not a huge amount, we said probably the cost of the instances that they try to cover or any other expenses.

The surprise came on the following year when the price of the sandbox increased by 2.5 times. Speaking with our NetSuite account manager, we have not got a reasonable explanation for this increase; instead only referred to the policy that sandbox price is determined like 10 % of the current year's invoices. Comments that we have not increased the value of the invoice 2.5 times remained unanswered.
Even though we been not happy with such a response, we sat together with the team and analyzed how long did we use the sandbox within the previous year, and it turned out that we used it for APR 2 month out of 12(the time when we crafted the integration). Taking this into consideration, i have returned to the account manager and asked the following 
"Since the price grew unreasonably to us, and because of non-instant usage, could we get the sandbox, let's say, for two months when we need it?"

The answer has been that the minimum period of the sandbox is 12 months. On my comments that we don't need it for such a long period, and we will end up paying for smth that will not be used, there been no reaction. That was the time when I asked our account manager to arrange a meeting with a supervisor.

Speaking with the supervisor was "exciting," after telling her the story, i got this summary of the discussion:

1. They cannot treat different customers with any exceptions. (i guess that all customers must pay, it doesn't matter if they use it or not)
2. They have different KPI's, and changes are affecting them. (I'm not sure how that effect's us)
3. They already gave us an exception for sandbox instead of 5 years!!! (period of contract) they offer 12 months (My comment that I cannot imagine a company which will be making integration for five year - left unanswered)
4. They don't have a (QA)Quality Assurance in Oracle where I am able to write a complaint about this case (I can only say it to the supervisor)  

Lastly, after a week from our meeting with the supervisor, we got an answer from her :

"I do understand the business logic for requesting a non-standard term for the Sandbox. I personally went to my upper management and Corporate to ask for an exception in your case.

Unfortunately I was not successful, the only option we can give to you is the 12 months term

I hope you will see the benefit of having the SB active and go for it."

@Oracle Why we should be paying for sandbox if we don't plan to use it for a year? 
@Oracle could we have a different account manager and supervisor?

**What problems is NetSuite solving and how is that benefiting you?**

We been looking for a cloud ERP system with a stable api for live proccessing of our transactions

**Official Response from Pamela Jacob:**

> Hello Roibu. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pjacob@netsuite.com so we can connect directly with you on feedback.


## NetSuite Discussions
  - [Best-reviewed accounting app for freelancers](https://www.g2.com/discussions/best-reviewed-accounting-app-for-freelancers) - 1 comment, 1 upvote
  - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote
  - [Freight Cost](https://www.g2.com/discussions/freight-cost) - 1 comment, 1 upvote
  - [How can I have my invoices send out automatically?](https://www.g2.com/discussions/how-can-i-have-my-invoices-send-out-automatically) - 2 comments, 1 upvote
  - [Drop-ship service for resale item](https://www.g2.com/discussions/drop-ship-service-for-resale-item) - 1 comment, 1 upvote

- [View NetSuite pricing details and edition comparison](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A54%3A42+-0500&secure%5Bsession_id%5D=7ad873cb-0aa0-4f8f-a7ad-27332a2ce81b&secure%5Btoken%5D=8318aef3c53572baed53965fa5584bf508388859ebaf41a0bdf2825346f20292&format=llm_user)
## NetSuite Integrations
  - [AccountMate](https://www.g2.com/products/accountmate/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [AfterShip](https://www.g2.com/products/aftership/reviews)
  - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airbase](https://www.g2.com/products/airbase/reviews)
  - [Anaplan](https://www.g2.com/products/anaplan/reviews)
  - [Anrok](https://www.g2.com/products/anrok/reviews)
  - [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Authorize.net](https://www.g2.com/products/authorize-net/reviews)
  - [Auxillus](https://www.g2.com/products/auxillus/reviews)
  - [Avala](https://www.g2.com/products/avala/reviews)
  - [Avalara](https://www.g2.com/products/avalara/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bank of America HSA](https://www.g2.com/products/bank-of-america-hsa/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews)
  - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews)
  - [BlackLine Financial Close Management](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)
  - [Blend](https://www.g2.com/products/blendit-studios-pvt-blend/reviews)
  - [Boomi](https://www.g2.com/products/boomi/reviews)
  - [Boomi Data Integration](https://www.g2.com/products/boomi-data-integration/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Brex](https://www.g2.com/products/brex/reviews)
  - [Brightree HME / DME](https://www.g2.com/products/brightree-hme-dme/reviews)
  - [CCC ONE](https://www.g2.com/products/ccc-one/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ClearTax](https://www.g2.com/products/cleartax/reviews)
  - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews)
  - [Confido](https://www.g2.com/products/confido/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Crunchtime](https://www.g2.com/products/crunchtime/reviews)
  - [Cut+Dry](https://www.g2.com/products/cut-dry/reviews)
  - [Cybersource](https://www.g2.com/products/cybersource/reviews)
  - [Darwinbox](https://www.g2.com/products/darwinbox/reviews)
  - [Datex FootPrint WMS](https://www.g2.com/products/datex-footprint-wms/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Descartes Pacejet](https://www.g2.com/products/descartes-pacejet/reviews)
  - [Descartes Shipper TMS](https://www.g2.com/products/descartes-shipper-tms/reviews)
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [D-Tools](https://www.g2.com/products/d-tools/reviews)
  - [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews)
  - [EAS Expense Allocation System](https://www.g2.com/products/eas-expense-allocation-system/reviews)
  - [EchoVera ASAP](https://www.g2.com/products/echovera-asap/reviews)
  - [E-Commerce Platform](https://www.g2.com/products/sap-e-commerce-platform/reviews)
  - [Emburse Spend (formerly Abacus)](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews)
  - [ERPLY Retail Platform](https://www.g2.com/products/erply-retail-platform/reviews)
  - [Expense Integration for SAP Concur](https://www.g2.com/products/expense-integration-for-sap-concur/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [FarApp](https://www.g2.com/products/farapp/reviews)
  - [Field Nation](https://www.g2.com/products/field-nation/reviews)
  - [FISPAN](https://www.g2.com/products/fispan/reviews)
  - [FloQast](https://www.g2.com/products/floqast/reviews)
  - [FreeWheel Drive](https://www.g2.com/products/freewheel-media-freewheel-drive/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Growfin](https://www.g2.com/products/growfin/reviews)
  - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Iterable](https://www.g2.com/products/iterable/reviews)
  - [Jesta Vision Suite](https://www.g2.com/products/jesta-vision-suite/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [JobDiva](https://www.g2.com/products/jobdiva/reviews)
  - [J.P.Morgan Workplace Solutions](https://www.g2.com/products/j-p-morgan-workplace-solutions/reviews)
  - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews)
  - [Keka](https://www.g2.com/products/keka/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews)
  - [Lightyear](https://www.g2.com/products/lightyear-lightyear/reviews)
  - [Logicbroker](https://www.g2.com/products/logicbroker/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [Maestro](https://www.g2.com/products/maestro-2025-10-30/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Meteor](https://www.g2.com/products/meteor/reviews)
  - [M-Files](https://www.g2.com/products/m-files/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Fabric](https://www.g2.com/products/microsoft-fabric/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [MineralTree](https://www.g2.com/products/mineraltree/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [Monster](https://www.g2.com/products/monster/reviews)
  - [Mutual Expert](https://www.g2.com/products/mutual-expert/reviews)
  - [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews)
  - [My Seller Central](https://www.g2.com/products/my-seller-central/reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews)
  - [Netstock](https://www.g2.com/products/netstock/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Nexus](https://www.g2.com/products/nexus-compliance-nexus/reviews)
  - [Numeric](https://www.g2.com/products/numeric/reviews)
  - [NuORDER](https://www.g2.com/products/nuorder/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [OneStream - Unified EPM](https://www.g2.com/products/onestream-unified-epm/reviews)
  - [OpenBOM](https://www.g2.com/products/openbom/reviews)
  - [Opera](https://www.g2.com/products/opera/reviews)
  - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews)
  - [Papaya Global](https://www.g2.com/products/papaya-global/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Payhawk](https://www.g2.com/products/payhawk/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PayPal BrainTree](https://www.g2.com/products/paypal-braintree/reviews)
  - [Paystand](https://www.g2.com/products/paystand/reviews)
  - [Planful](https://www.g2.com/products/planful/reviews)
  - [Prisma](https://www.g2.com/products/prisma-mediaocean/reviews)
  - [Progress Podio](https://www.g2.com/products/progress-podio/reviews)
  - [Quadient Accounts Payable](https://www.g2.com/products/quadient-accounts-payable/reviews)
  - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews)
  - [Quartzy](https://www.g2.com/products/quartzy/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [RazorPayX Corporate Cards](https://www.g2.com/products/razorpayx-corporate-cards/reviews)
  - [RedSky](https://www.g2.com/products/redsky/reviews)
  - [Redzone](https://www.g2.com/products/qad-redzone/reviews)
  - [RF-SMART Shipping](https://www.g2.com/products/rf-smart-shipping/reviews)
  - [RF- SMART WMS](https://www.g2.com/products/rf-smart-wms/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Rippling Finance](https://www.g2.com/products/rippling-finance/reviews)
  - [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews)
  - [Sage 300 Construction and Real Estate](https://www.g2.com/products/sage-300-construction-and-real-estate/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [ServiceTrade](https://www.g2.com/products/servicetrade/reviews)
  - [ShipHawk](https://www.g2.com/products/shiphawk/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [SiteCapture](https://www.g2.com/products/sitecapture/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [SOLIDWORKS](https://www.g2.com/products/solidworks/reviews)
  - [Spendesk](https://www.g2.com/products/spendesk/reviews)
  - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews)
  - [Stack Internal](https://www.g2.com/products/stack-internal/reviews)
  - [Stampli](https://www.g2.com/products/stampli/reviews)
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Subskribe](https://www.g2.com/products/subskribe/reviews)
  - [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews)
  - [SummitIT Label Printing for NetSuite](https://www.g2.com/products/summitit-label-printing-for-netsuite/reviews)
  - [SuperSync Integrations by Netgain](https://www.g2.com/products/supersync-integrations-by-netgain/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [TCS POS for NetSuite](https://www.g2.com/products/tcs-pos-for-netsuite/reviews)
  - [Tiktok](https://www.g2.com/products/tiktok/reviews)
  - [Tipalti](https://www.g2.com/products/tipalti/reviews)
  - [Tray.ai](https://www.g2.com/products/tray-ai/reviews)
  - [Treasury4 TMS](https://www.g2.com/products/treasury4-tms/reviews)
  - [Trintech](https://www.g2.com/products/trintech-trintech/reviews)
  - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Uptick](https://www.g2.com/products/uptick-g2/reviews)
  - [Vena](https://www.g2.com/products/vena/reviews)
  - [Versa](https://www.g2.com/products/versa/reviews)
  - [Versapay](https://www.g2.com/products/versapay/reviews)
  - [Vic.ai](https://www.g2.com/products/vic-ai/reviews)
  - [Viniculum](https://www.g2.com/products/viniculum/reviews)
  - [WAERlinx](https://www.g2.com/products/waerlinx/reviews)
  - [WMS](https://www.g2.com/products/wine-management-systems-wms/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workday Adaptive Planning](https://www.g2.com/products/workday-adaptive-planning/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [WorkMarket](https://www.g2.com/products/adp-workmarket/reviews)
  - [Worldpay](https://www.g2.com/products/worldpay/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Yooz](https://www.g2.com/products/yooz/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews)
  - [Zluri](https://www.g2.com/products/zluri/reviews)
  - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews)
  - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews)
  - [ZoneCapture](https://www.g2.com/products/zonecapture/reviews)

## NetSuite Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Billing**
- Automation
- Consolidation
- Adjustments
- Blacklisting

**Revenue Recognition**
- Revenue Types
- Revenue Allocation
- Reclassification
- Compliance
- Scheduling
- Revenue Recognition

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Order Entry
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Warehouse Management
- eCommerce Management
- Financial Management
- Stock Management
- Order Management
- Supply Chain Management
- Distribution Management
- Supplier Management
- Project Management
- Import/Export Management
- Inventory Management
- Invoice Management
- Shipping Management
- Returns Management
- Sales Order Management

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Project Accounting
- Fixed Assets
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods
- Inventory Management
- Change Order Management
- Task Management
- Budget Management
- Project Planning/Scheduling
- Resource Scheduling

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization
- Ad hoc Reporting
- Activity Dashboard

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Project-Based ERP**
- Autonomous Task Execution
- Decision Making

**Financial Management - Government ERP**
- Budget Planning & Allocation
- Grants & Fund Management
- AI-Driven Fraud Detection

**AI Assistant - Accounting**
- AI Accounting Assistant

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Dunning**
- Collections
- Dispute Management
- Escalation

**Revenue Performance**
- Customer Performance
- Contract Performance
- Revenue KPIs
- Pricing & Discounting
- Offering
- Dynamic Pricing

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Sales Forecasting
- Third-Party Integrations

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Project Management**
- Project Maps
- Baselining / KPIs
- Project Budgeting
- Workflow
- Cost Tracking
- Risk Analysis
- Resource Management
- Time & Expense Tracking
- Multiple Projects
- Approval Workflow

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications
- Multi-Channel Communication
- Donor Management
- Receipt Management
- Email Management
- Volunteer Management
- Registration Management
- Gift Matching Management
- Event Management
- Grant Management
- Attendance Management
- Contact Management
- Pledge Management
- Forms Management
- Campaign Management

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics
- Registration Management
- Email Management
- Committee Management
- Calendar Management
- Donor Management
- Volunteer Management
- Contact Management
- Fundraising Management
- Task Management
- Forms Management
- Membership Management
- Workflow Management

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Procurement - Government ERP**
- eProcurement Workflow Automation
- Vendor Performance Scoring
- AI-Powered Tender Analysis

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders
- Invoice Processing
- Purchase Order Management
- ACH Payment Processing
- Electronic Payments
- Electronic Payments
- Credit Card Processing

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**Performance**
- Packages
- Discounts
- Plan Changes

**Revenue Optimization **
- Forecasting
- Promotion Programs
- Pricing Optimization
- Re-evaluation
- Demand Forecasting

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Sales & Marketing**
- Customer Master
- Order History
- Credit Limits
- Pricing & Discounts
- Proposals

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting
- Activity Tracking
- Donation Tracking

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration

**Human Resources - Government ERP**
- Workforce Planning
- Payroll & Compliance

**Additional Functionality**
- Inventory Control
- AI Copilot
- Reordering
- Bulk Ordering
- Multi-Currency
- Customer Accounts
- Multi-Location
- Reporting & Statistics
- Drag & Drop
- Shopping Cart
- Alerts/Notifications
- Data Synchronization
- Order Tracking
- Email Marketing
- Activity Dashboard
- Loyalty Program
- Multi-Channel Marketing
- Templates
- Customizable Templates
- Inventory Tracking
- Customizable Branding
- CRM
- Kitting
- Customer Touchpoints
- Customer Segmentation
- Web/Mobile App Development
- Product Catalog
- Inventory Optimization
- De-Coupled Front & Back Ends
- Customer Database
- Activity Tracking
- Conversion Tracking
- Search/Filter
- Access Controls/Permissions
- Barcode/Ticket Scanning
- Product Configurator
- Data Import/Export
- Inventory Auditing
- Quotes/Estimates
- Customer History
- Invoice Creation
- For Small Businesses
- Abandoned Cart Saver
- Sales Trend Analysis

**Additional Functionality**
- Online Giving
- Summary Reports
- Mobile Access
- Email Marketing
- Customizable Forms
- Customizable Branding
- Historical Trend Analysis
- API
- Recurring Giving
- Customizable Fields
- Reporting/Analytics
- For Nonprofits
- Recurring/Subscription Billing
- Mobile Giving
- Customizable Reports
- Event Ticketing
- Third-Party Integrations
- AI Copilot
- Campaign Planning
- Access Controls/Permissions
- Personalization
- Credit Card Processing
- Payment Processing
- Generative AI
- Data Import/Export

**Mobile & Social**
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Integration**
- ERP and Accounting
- Sales and Marketing
- Quote-to-Cash
- APIs
- Accrual Accounting

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Purchasing & Receiving

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports
- Summary Reports
- Customizable Reports

**Reporting**
- Dimensions
- Deferred Revenue
- Revenue Recognition

**Agentic AI - Billing**
- Autonomous Task Execution

**Citizen Services - Government ERP**
- Case Management
- Public Service Portals
- AI-Chatbot for Citizen Support
- Workflow Management
- Compliance Management
- Audit Management
- Work Order Management
- Employee Management
- Inventory Management
- Task Management
- Calendar Management
- Inspection Management
- Financial Management
- Email Management
- Records Management
- Contract/License Management
- Project Management
- Fixed Asset Management
- Document Management

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

**Additional Functionality**
- Productivity Tools
- Point of Sale (POS)
- Revenue Management
- Cash Flow Management
- Multiple Data Sources
- Recommendations
- Alerts/Notifications
- Billing Rate Management
- KPI Monitoring
- Inventory Control
- Billing & Invoicing
- Inventory Management
- Self Service Portal
- Behavior Tracking
- Status Tracking
- Generative AI
- Drag & Drop
- Booking Management
- Multi-Channel Management
- Financial Management
- Electronic Payments
- Performance Metrics
- Promotions Management
- Price/Margin Management
- Real-Time Updates
- Trend Analysis
- For Airlines
- Visual Analytics
- Purchasing & Receiving
- Reporting/Analytics
- Multi-Currency
- Order Management
- Sales Reports
- Financial Analysis
- Quotes/Estimates
- Third-Party Integration
- For Hospitality Industry
- Competitive Analysis
- Dashboard
- Historical Trend Analysis
- Discount Management
- Inventory Tracking
- Customer Management
- Yield Management
- Compliance Management
- Invoice Management
- AI Copilot
- Recurring/Subscription Billing
- User Management
- Price and Cost Calculations
- Financial Reporting
- Contract/License Management
- Customizable Rules
- Transaction Monitoring
- Cost Tracking
- Workflow Management
- Transaction History
- Activity Dashboard
- Expense Tracking

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense
- Cost Tracking
- Time Tracking
- Status Tracking
- Budget Tracking

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Manufacturing**
- WIP
- Work Orders
- MRP
- BOM
- MPS
- Shop Floor

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Procurement**
- Requisitions
- Purchase Orders
- Subcontractor Management
- Project Procurement
- Supplier Management
- Purchase Order Management
- Bid Management

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS
- Event Management

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Subscription Billing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Third-Party Integrations
- Accounting Integration

**Asset Management - Government ERP**
- Asset Tracking
- Maintenance Scheduling
- Activity Tracking

**Additional Functionality**
- For Telecommunications Industry
- Reporting & Statistics
- Customer History
- Activity Dashboard
- Alerts/Notifications
- Service Provisioning
- Multi-Currency
- Self Service Portal
- Pre-Paid Service
- Product Catalog
- Generative AI
- Configurable Workflow
- Payment Processing
- Call Data Records(CDR)
- API
- Flexible Rate Tables
- Audit Trail
- Customer Accounts
- CRM
- AI Copilot
- For Internet Service Providers (ISP)
- Post-Paid Service
- ACH Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Customizable Branding
- Mobile Access
- Tax Calculation
- Bank Reconciliation
- Transaction History
- Contact Database
- Credit Card Processing
- Customizable Fields
- Real-Time Data
- Invoice Processing
- PCI Compliance
- Multiple Payment Options

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards
- Financial Reporting
- Activity Dashboard

**Assembly**
- BOM
- Kitting
- Disassembly

**Quality Management**
- Inspections
- Rework
- Waste
- Defects

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Content Management**
- Document Management
- Collaboration
- Taxonomy
- Contract Creation
- Subcontracts
- Costs
- Procurement Management

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration
- Accounting Integration
- Website Integration

**Compliance & Audit - Government ERP**
- Internal Audit Trail
- Regulatory Reporting

**Additional Functionality**
- Donation Tracking
- Data Import/Export
- Customer Database
- Task Scheduling
- Email Templates
- API
- For Nonprofits
- Real-Time Notifications
- Access Controls/Permissions
- AI Copilot
- Contact Database
- Customizable Fields
- Email Tracking
- Interaction Tracking
- Activity Tracking
- Generative AI
- Reminders
- Campaign Planning
- CRM
- Document Storage
- Mobile Access
- Campaign Segmentation
- Customizable Forms
- Electronic Payments
- Customizable Templates
- Reporting & Statistics
- Credit Card Processing
- Web Forms

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation
- Mobile Access

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking
- Cost Tracking
- Activity Tracking
- Order Tracking

**Distribution**
- Picking & Packing
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Analytics**
- Earned Value
- Project Optimization
- ROI and Forecasting

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Data & Analytics - Government ERP**
- Performance Dashboards
- Open Data Export

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications
- Collaboration Tools
- Third-Party Integrations
- Accounting Integration
- Third-Party Integrations

**HR**
- Payroll
- Workforce Management
- Time & Attendance
- Workflow Management

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**AI Capabilities - Government ERP**
- AI Predictive Insights
- AI-Based Risk Scoring
- AI Predictive Maintenance
- AI-Based Talent Matching
- Generative AI

**Additional Functionality**
- Gantt/Timeline View
- AI Copilot
- Collaboration Tools
- Revenue Recognition
- File Sharing
- Data Import/Export
- Mobile Access
- Project Costing
- Multi-Currency
- Reporting/Analytics
- Activity Dashboard
- Quotes/Estimates
- Billing & Invoicing
- Bill of Materials

**Additional Functionality**
- Taxation & Assessment
- Billing & Invoicing
- Permit Issuance
- Code Enforcement
- Monitoring
- Performance Metrics
- Real-Time Updates
- Data Visualization
- Collaboration Tools
- Reporting & Statistics
- Approval Process Control
- AI Copilot
- Utility Billing
- Customizable Fields
- Customizable Forms
- Access Controls/Permissions
- Drag & Drop
- Purchasing & Receiving
- Budgeting/Forecasting
- For Government
- Third-Party Integrations
- General Ledger
- API
- Workflow Automation

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Generative AI **
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Discrete ERP**
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

**Additional Functionality**
- Barcode Recognition
- Multi-Currency
- Accounting
- Quotes/Estimates
- API
- Document Storage
- Customizable Fields
- Data Import/Export
- CRM
- Real-Time Reporting
- Order Processing
- Customizable Reports
- Reporting & Statistics
- Access Controls/Permissions
- Barcoding/RFID
- Activity Dashboard
- Inventory Optimization
- Real-Time Data
- Barcode/Ticket Scanning
- Bills of Material
- Real-Time Analytics
- AI Copilot

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products
- Discount Management

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Retail Inventory Management
- Multi-Channel Fulfillment
- Returns Management
- Order Processing
- Order Fulfillment
- Purchase Order Management
- Backorder Management
- Special Order Management
- Payment Options
- Sales Order Management
- Purchase Order Management
- Credit Card Processing

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B
- Multi-Store
- Point of Sale (POS) Integration
- Social Media Integration
- Mobile Commerce

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Channel Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability
- Mobile Access
- SEO Management
- Shipping Management
- Campaign Management
- Catalog Management
- Website Management
- Promotions Management
- Reviews Management
- eCommerce Management
- Price/Margin Management
- Application Management
- Product Data Management
- Template Management
- Multi-Channel Management
- Invoice Management
- Workflow Management
- Warehouse Management
- Sales Tax Management
- Customer Management
- Communication Management
- Data Security

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics
- Receipt Management
- Workflow Management
- Payroll Management
- Sales Tax Management
- Audit Management
- Tax Management
- Fixed Asset Management
- Reporting/Analytics
- Order Management
- Sales Order Management
- Cash Flow Management
- Cash Management
- Real-Time Data
- Vendor Management
- Credit Card Processing
- Financial Consolidation & Close Management
- Transaction Management

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management
- Compliance Management
- Inventory Tracking
- Inventory Management
- Financial Management
- Activity Tracking
- Document Management
- Compliance Tracking
- Notes Management

**Agentic AI - Accounting**
- Autonomous Task Execution

**Additional Functionality**
- Real-Time Data
- Purchasing & Receiving
- Budgeting/Forecasting
- Generative AI
- Receipt Management
- Financial Reporting
- Partnership Accounting
- General Ledger
- Invoice Management
- Compliance Management
- Collaboration Tools
- Third-Party Integrations
- Recurring Giving
- CRM
- Customizable Reports
- Donation Tracking
- Customizable Templates
- Expense Tracking
- Accounts Receivable
- Check Printing
- Inventory Tracking
- Cash Management
- Chart of Accounts
- Payroll Management
- Financial Analysis
- Revenue Recognition
- API
- Real-Time Reporting
- Bank Reconciliation
- Fund Management
- Multi-Currency
- Grant Management
- Activity Dashboard
- Financial Management
- Accounts Payable
- AI Copilot
- Billing & Invoicing
- Fixed Asset Management
- Reporting & Statistics
- Donor Management
- Income & Balance Sheet
- Mobile Access
- Tax Management
- Activity Tracking
- Workflow Management
- Fund Accounting
- Profit/Loss Statement
- Time & Expense Tracking
- Recurring/Subscription Billing
- Project Accounting
- Sales Tax Management
- Contact Management
- Accounting
- For Nonprofits
- Accounting Integration

**Additional Functionality**
- Multi-Location
- Generative AI
- Accounts Payable
- Fund Accounting
- Quotes/Estimates
- Approval Process Control
- AI Copilot
- Chart of Accounts
- Project Accounting
- Encryption
- Accounts Receivable
- Recurring/Subscription Billing
- Billing & Invoicing
- Reminders
- Multi-Currency
- Access Controls/Permissions
- Income & Balance Sheet
- Data Security
- General Ledger
- Currency Conversion
- Customizable Templates
- Accounting
- Estimating
- Reporting & Statistics
- Financial Analysis
- Transaction History
- Expense Claims
- Document Storage
- SSL Security
- Categorization/Grouping
- Automatic Billing
- Purchasing & Receiving
- Customer Database
- For Distributors
- Bills of Material
- Financial Data Protection
- Inventory Control
- AI/Machine Learning
- Mobile App
- Client Portal
- For CPA Firms
- Remote Access/Control
- Cash Flow Analysis
- Performance Metrics
- Multi-Company
- For Small Businesses

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