--- title: myUnity Reviews meta\_title: 'myUnity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how myUnity works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 50 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # myUnity Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by myUnity but has limited features. Are you part of the myUnity team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care. No duplicate entry. No starting over. Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation. myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years. No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow. * * * Seller [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18) Discussions [myUnity Community](https://www.g2.com/products/myunity/discuss) Languages Supported English Solution Type All-in-One Overview by Danielle Calderone Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/myunity/pricing) ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/myunity/competitors/alternatives) ## User Insights Average based on 50 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/1/2021 "No hold time, no transfer and knowledgeable staff" 5/5 What do you like best about myUnity? Netsmart considers no question trivial and will respond appropriately to any issue of the caller Review collected by and hosted on G2.com. What do you dislike about myUnity? I have not experienced any issue that would apply Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? Where and how to document important issues related to each patient chart. How to run appropriate reports Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/20/2021 "Path forward" 4.5/5 What do you like best about myUnity? The ongoing support from Netsmart to address any matters the team and I may have 24/7. Review collected by and hosted on G2.com. What do you dislike about myUnity? Advanced systems require ongoing support and changes. The same innovated product we beneift from comes with a price. But with the team we're assinged, we're working through it! Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? We're able to do more, track more, and be more of an efficient business than our competitors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 9/24/2021 "Always very responsive and helpful." 5/5 What do you like best about myUnity? I usually receive a phone call or response within the hour of asking for help Review collected by and hosted on G2.com. What do you dislike about myUnity? Getting directed to the wrong person for Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? Medicare billing, payment posting private pay billing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/18/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "I find the Company progressive in enhancing the software product." 4/5 What do you like best about myUnity? We have a team of contacts to work on fine-tunning the operation and understanding of the system. Review collected by and hosted on G2.com. What do you dislike about myUnity? The integration between the two sides of the software is not always smooth. Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? We can move patients between different business units and retaining the patient data to go with it as it moves through our care levels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/20/2021 "Netsmart myUnity is pretty new to hospice and still has a long way to go" 3/5 What do you like best about myUnity? Netmsart myUnity is user friendly and easy to understand. Review collected by and hosted on G2.com. What do you dislike about myUnity? Having a back office side & clinical side Review collected by and hosted on G2.com. Recommendations to others considering myUnity: Have your workflows and processes ready and know what you want the system to deliver. Forms arent easily customizable. Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? It has helped w/ requiring items that are needed for billing purposes. Review collected by and hosted on G2.com. Show More Response from Deborah Mower of myUnity [Editedit](https://www.g2.com/survey_responses/myunity-review-4753138/official_response/edit) We appreciate your feedback. We are glad you find our EHR is user friendly and easy to understand. We value client suggestions and will review ways to continue to enhance our offerings to better meet the needs of clients. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 5/20/2021 "MyUnity Enterprise" 4/5 What do you like best about myUnity? Full solution offering clinical, back office, and mobile options. Review collected by and hosted on G2.com. What do you dislike about myUnity? It is challenging to understand the flow of data between the different facets of the system. Review collected by and hosted on G2.com. Recommendations to others considering myUnity: Ensure you have clear understanding of data flow and system processes. Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? We have a full end to end solution using the system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 6/20/2021 "Good Processes" 4/5 What do you like best about myUnity? I like how easy it is to find infomation Review collected by and hosted on G2.com. What do you dislike about myUnity? We are still working through the kinks in reports Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? We have met frequency requirements and tracking Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/19/2019 "Too many tabs under not obvious titles " 2/5 What do you like best about myUnity? The banner at the top that displays patient names and pertinent information makes it easy to ID the patient. It’s also very inclusive of all topics necessary. Review collected by and hosted on G2.com. What do you dislike about myUnity? The tab titles aren’t obviously named and aren’t well organized. I didn’t know nursing notes were under census —\> notes. It also is confusing how all the documents are titled. If they’re MD notes, it should be displayed at the tab. Instead I have to click all of Hospital clinal notes to find it. Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? Well it’s nice it’s easy to see medication orders and downloading the pdf is simple. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/23/2019 "Not new user friendly" 0.5/5 What do you like best about myUnity? Notes are easy to access once you get the hang of the software Review collected by and hosted on G2.com. What do you dislike about myUnity? Navigation is hard for first time users. Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? I am.doing notes for work. I have learned to use the site efficiently after awhile. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VF Vivian f. RN Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/29/2018 "RN start of care " 2/5 What do you like best about myUnity? Medication profile is easy to use Easy to navigate back and forth Time to complete is reasonable Information for the case is helpful and appropriate Patient profile and entire chart easy to access Log in from smart phone is no problem Review collected by and hosted on G2.com. What do you dislike about myUnity? The section with eligibility Is confusing The goal and intervention is confusing initially But with some instructions this section is very informative and makes the case more comprehensive and informative Review collected by and hosted on G2.com. What problems is myUnity solving and how is that benefiting you? Easy to access Log in Is easy I don't know why the MD order requires the date and the signature two times next to each other Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/myunity/pricing) myUnity Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d37f3998b66f6217aa15b6612dabab9/homecare-homebase.png "Product Avatar Image") Homecare 3.7/5(25) [ Compare Now ](https://www.g2.com/compare/homecare-homebase-vs-myunity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/epic-vs-myunity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_073348254bbfbc3001cb4a3c2504477d/pointclickcare-senior-living-platform.jpg "Product Avatar Image") PointClickCare Senior... 4.2/5(26) [ Compare Now ](https://www.g2.com/compare/pointclickcare-senior-living-platform-vs-myunity) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care) [EHR](https://www.g2.com/categories/ehr)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care)[Assisted Living](https://www.g2.com/categories/assisted-living)[Hospice](https://www.g2.com/categories/hospice) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most affordable mobile app analytics solution?](https://www.g2.com/discussions/what-is-the-most-affordable-mobile-app-analytics-solution)[Top rated call tracking services](https://www.g2.com/discussions/what-are-the-top-rated-call-tracking-services-for-2025)[What are the best energy management platforms for facilities reducing consumption across multi-site operations?](https://www.g2.com/discussions/what-are-the-best-energy-management-platforms-for-facilities-reducing-consumption-across-multi-site-operations) [Are there ethics and compliance training platforms that make the modules genuinely engaging for employees rather than something everyone clicks through as fast as possible?](https://www.g2.com/discussions/are-there-ethics-and-compliance-training-platforms-that-make-the-modules-genuinely-engaging-for-employees-rather-than-something-everyone-clicks-through-as-fast-as-possible)[Best tools for automating candidate engagement](https://www.g2.com/discussions/best-tools-for-automating-candidate-engagement)[What native advertising platform works best for promoting a mobile app inside other apps without it feeling like a disruptive ad?](https://www.g2.com/discussions/what-native-advertising-platform-works-best-for-promoting-a-mobile-app-inside-other-apps-without-it-feeling-like-a-disruptive-ad) [Show MoreShow Less](javascript:void(0);)