--- title: myAvatar Reviews meta\_title: 'myAvatar Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how myAvatar works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 5 scale: '5' date\_modified: '2026-06-19' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

# myAvatar Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by myAvatar but has limited features.  
  
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myAvatar is an ONC-certified electronic health record (EHR) designed to empower organizations providing behavioral health care and addiction treatment in community-based, residential and inpatient programs. This integrated platform offers a recovery-focused suite of solutions leveraging real-time analytics and clinical decision support to drive value-based care. myAvatar aims to streamline workflows, rapidly inform clinical decision-making and provide user-friendly dashboards.

* * *

Seller
[Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18)
Discussions
[myAvatar Community](https://www.g2.com/products/myavatar/discuss)
Languages Supported

English

Overview by
Allie Steer

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## User Insights

Average based on 5 real user reviews.

[Log in to unlock pricing and user insights](/login)

AA

Amber A.

Residential Assistant

Enterprise (\> 1000 emp.)

6/3/2024

"Great Program, User Friendly with Simple Navigation"

4.5/5

What do you like best about myAvatar?

User Friendly

Many Features

Great For Daily & Frequent Use

Ability to Save Templates Review collected by and hosted on G2.com.

What do you dislike about myAvatar?

Features Need Improved

Can Only Write Residential Shift Note from 12am-11:59pm then Must Draft New Residential Shift Note

Could Use New Features Review collected by and hosted on G2.com.

What problems is myAvatar solving and how is that benefiting you?

Charting client information is done more easily with Netsmart myAvatar compared to paper charting. It simplifies the documentation process and saves everything electronically so client records are safe and secure. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.")
SH

Scott H.

Network Administrator

Mental Health Care

Mid-Market (51-1000 emp.)

1/3/2023

"The GUI is cumbersome"

5/5

What do you like best about myAvatar?

Uploading documents is probably the best feature. I would not say that anyone likes the software but it does basically what it is supposed to Review collected by and hosted on G2.com.

What do you dislike about myAvatar?

End user's interfaces are all customizable, which makes supporting the software difficult. When an end-user expects something to be in a specific spot and it isn't there, it is challenging to reproduce the issue Review collected by and hosted on G2.com.

What problems is myAvatar solving and how is that benefiting you?

County dictates that we use this software for our client records. It meets the needs without us having to maintain the software. Review collected by and hosted on G2.com.

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1/18/2023
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

9/13/2022

"User unfriendly"

1.5/5

What do you like best about myAvatar?

I like that you can view all patients/clients from a list without having to know their ID numbers. You can also search for any forms easily by using keywords or topics. Review collected by and hosted on G2.com.

What do you dislike about myAvatar?

The text is very tiny, and the software often freezes while completing forms for patient charts. Occasionally, the software will not save the progress of a note and require re-entering the information, which is not a great use of the user's time. If someone has a form open for the patient, it will block another clinician from accessing the chart. Review collected by and hosted on G2.com.

What problems is myAvatar solving and how is that benefiting you?

Netsmart myAvatar is a software that brings all aspects of a patient's treatment in one place. I appreciate getting to view the different areas of the patient's care at a click of a button. It allows for a snapshot of the patient's needs rather than needing to seek out staff and ask them. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care")
UM

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

1/24/2023

"Netsmart Avatar"

2.5/5

What do you like best about myAvatar?

Avatar was a good solution for my organization's behavioral health documentation needs, at the time. Review collected by and hosted on G2.com.

What do you dislike about myAvatar?

Avatar did not fit our needs as our organization expanded services to primary health. Review collected by and hosted on G2.com.

What problems is myAvatar solving and how is that benefiting you?

The adoption of Avatar was our debut into an electronic charting system and away from paper documentation in 2013. This allowed our clinical documentation to be accessed from anywhere. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

1/25/2022

"Great program!"

4.5/5

What do you like best about myAvatar?

Avatar helped keep patient records clean and easy to find. Review collected by and hosted on G2.com.

What do you dislike about myAvatar?

The system did crash sometimes and locked you out. That was easily fixed by restarting your computer. Review collected by and hosted on G2.com.

What problems is myAvatar solving and how is that benefiting you?

Avatar helped make the billing process much smoother and the reports that had been built for us were amazing. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about myAvatar? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about myAvatar
](https://www.g2.com/products/myavatar/discussions/new)

GU

Guest User

What is Netsmart myAvatar used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-netsmart-myavatar-used-for)

[
View all Discussions
](https://www.g2.com/products/myavatar/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/myavatar/pricing)

##### Categories on G2

[EHR](https://www.g2.com/categories/ehr)[Mental Health](https://www.g2.com/categories/mental-health)[Patient Case Management](https://www.g2.com/categories/patient-case-management)

[EHR](https://www.g2.com/categories/ehr)[Mental Health](https://www.g2.com/categories/mental-health)[Patient Case Management](https://www.g2.com/categories/patient-case-management)[Human Services](https://www.g2.com/categories/human-services)[Healthcare Payer Care Management Workflow Applications](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)

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