--- title: Netsmart CareConnect Reviews meta\_title: 'Netsmart CareConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Netsmart CareConnect works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 10 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Netsmart CareConnect Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Netsmart CareConnect but has limited features. Are you part of the Netsmart CareConnect team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Netsmart CareConnect™ is an integration engine that connects healthcare organizations to other providers across care settings, including pharmacies and prescription drug registries, public health agencies, local health information exchanges (HIEs) and interoperability frameworks such as Carequality. CareConnect meets federal and state standards for health information exchange and supports consent management workflow to ensure the right data is shared at the right place at the right time. * * * Seller [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18) Discussions [Netsmart CareConnect Community](https://www.g2.com/products/netsmart-careconnect/discuss) Overview by Danielle Calderone Show More ## Top-Rated Alternatives [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Everbridge 360 (Critical Event Management)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(362) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ ![OnPage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OnPage") OnPage 4.3/5(313) ](https://www.g2.com/products/onpage/reviews) [ View All Alternatives ](https://www.g2.com/products/netsmart-careconnect/competitors/alternatives) ## User Insights Average based on 10 real user reviews. [Log in to unlock pricing and user insights](/login) ![Ivonne A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivonne A.") IA Ivonne A. Staff Nurse Mid-Market (51-1000 emp.) 1/27/2025 "It is user friendly and very accessible, I make notes and send them" 5/5 What do you like best about Netsmart CareConnect? It is a very efficient program, i have not yet encounter issues when using it and extremely user friendly. I dont have to wait on connection or sending my information to upload. Great customer support when i need my password reset the features with artificial intelligence are secure and great for easy implementation Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? I have issues with the internet and the information wont save but that is completely off the capabilities of the program. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? This is a program that sends information from patient's home to a database that is easily reachable by those in need to access in real time and with great archiving capabilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TV Tushar V. Entrepreneur Small-Business (50 or fewer emp.) 1/23/2025 "Ease in connecting Organizations" 5/5 What do you like best about Netsmart CareConnect? It empowers organizations to connect with other providers across all care settings. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? It has ability to share data across local health information exchanges (HIEs) or larger interoperability frameworks such as Carequality. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? Certified Netsmart CareRecord your organization can leverage SMART Apps for your Patient and Practitioners as well as exchange information with partners. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashish S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish S.") AS Ashish S. Key Account & Relationship Manager Mid-Market (51-1000 emp.) 9/11/2024 "Powerful digital application" 5/5 What do you like best about Netsmart CareConnect? The application is user friendly & easier to connect with lot of benefits and time saving. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? Till now didn't find anything to dislike Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? It's integrated with the HIS & easy to synchronized the data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite FJ Fuentes J. Fund Manager Public Safety Mid-Market (51-1000 emp.) 12/6/2023 "A Ineffective Tool, for Managing Practices" 0.5/5 What do you like best about Netsmart CareConnect? There are glitches and the performance is a bit slow I find its features to be disadvantageous. It does require some training to navigate. Once you get the hang of it it becomes much more difficult to use. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? The training required for staff members to fully utilize the software. This takes up an amount of time. And pose a learning curve for certain individuals. There is flexibility, in customizing the software according to workflows which makes it feel somewhat restrictive and less tailored to different healthcare organizations needs. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? We have found that Netsmart CareConnect obstructs our business operations by not facilitating communication and information sharing among our team members and clients. This has resulted in decreased collaboration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Enterprise (\> 1000 emp.) 12/4/2022 "Great platform for Healthcare sector" 5/5 What do you like best about Netsmart CareConnect? It is a user-friendly tool which can be used without much hassle. It provides excellent results for practice management.The various features like scheduling, cancelling and lab results etc. make it a go-to application for staff as well as practitioners. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? It shows some kind of automatic error at times. It is also a bit slow in terms of performance.Although, features are very useful, some training is required before using it. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? It helps in obtaining information about patients, keeping records and accessing historical data about the patients. Patient care becomes very seamless and accessible. Managing client information and dealing with such critical data has become very smooth with the help of Careconnect. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mark J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark J.") MJ Mark J. Manager of Operation Services Small-Business (50 or fewer emp.) 6/22/2022 "Amazing practice management software solution" 4.5/5 What do you like best about Netsmart CareConnect? Portals host patient data and lab results which can be viewed by the patient after access is granted. It's a great self-service tool to reduce the chance of the end-user contacting the help desk. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? I found that the automatic error removal didn't always work correctly. It removed certain parts of records that it found redundant however in reality they were accurate. Review collected by and hosted on G2.com. Recommendations to others considering Netsmart CareConnect: Netsmart has a great infrastructure to build off of. Make sure that you consult with the developer and get your staff appropriately trained when using any software that handles patient records. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? The system may provide patient reports, collect payments, and clear up inaccuracies from records for administration. Additionally, the tool can assist with many medical evaluations, and users can send appointment reminders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 4/21/2021 "Seamless Health System" 5/5 What do you like best about Netsmart CareConnect? CareConnect does not present technical errors that interfere with the work being performed. It has several features that help make scheduling smooth and options that can be ignored as well. Canceling and rescheduling is a breeze. Different scheduling filters make user functionality easy. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? It can be slow on certain functions. For example, certain loading screens take time away during a call when I am scheduling. Those seconds can be instrumental to keeping the patient engaged or not. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? I am able to collect a lot of info about a patient if I need to during a call. For example if I need to reference a prior encounter or the last time the patient visited the doctor, the pathways to do so are very streamlined and accessible. Benefits include having a holistic picture of a patient on the left tab and being able to filter by relevant info (e.g. department). Plus Careconnect automatically signs off if I'm not actively using the software, helping uphold HIPPA. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Manager of Provider Relations Mid-Market (51-1000 emp.) 3/6/2019 "CareConnect for case management " 5/5 What do you like best about Netsmart CareConnect? Ease of use and navigation is intuitive. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? There seems to be more down time that necessary. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? Case manager tasks are simplified and trackable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/18/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Making my work day flow smoothly" 4/5 What do you like best about Netsmart CareConnect? I like the ease of being able to switch between the appointment desk and a patient's chart, without having to click out of everything. Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? Sometimes the system lags and is slow. I don't like having to click on something more than once, and have to wait for the system to catch up with itself. Review collected by and hosted on G2.com. Recommendations to others considering Netsmart CareConnect: Take your time to get to know the program. Once you get it down, it's very helpful and easier than any other check in or scheduling software I've ever used. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? We are solving the ease of scheduling hundreds of patients, checking patients in with less steps, and reviewing chart information. The benefits are that it streamlines the whole work process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 9/22/2018 "Care Connect is an amazing tool" 3.5/5 What do you like best about Netsmart CareConnect? Being able to access medical records from different facilities that use care connect for better patient care Review collected by and hosted on G2.com. What do you dislike about Netsmart CareConnect? The many updates that happen can be a nuisance. Review collected by and hosted on G2.com. What problems is Netsmart CareConnect solving and how is that benefiting you? Patient care Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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