Netskope Reviews & Product Details

Technical Specialist
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We have used Netskope security cloud for three years and very happy with it. Over the years they have added new capabilities. The original service provided an inventory of cloud applications that our internal people accessed as well as statistics and risk ratings and configuration guidance to block access. Over time they added more functions such as "protect" services for cloud applications like Microsoft O365 and Google Apps that provide protection for users regardless of whether they are on our network or anywhere on the Internet. Review collected by and hosted on G2.com.

What do you dislike?

need to reflect data from the integrated tools like office 365 sales force without any time gap as most of the time it reflects data almost after 24 hrs where a customer may potentially be delayed in remediating to an incident. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has a very clear and simple dashboard, good way of arranging the services. And

easy identification of information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

is used by the data security team, where it helps us by noting the services browsed by the users in the organization. It not only shows the services but also marks the high-risk services with appropriate reasons. This helps us block those services in our organization from external attacks.

Review collected by and hosted on G2.com.

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Netskope Overview

What is Netskope?

Netskope is the leader in cloud security — we help the world’s largest organizations take advantage of cloud and web without sacrificing security. Our Cloud XD™ technology targets and controls activities across any cloud service or website and customers get 360-degree data and threat protection that works everywhere. We call this smart cloud security.

Netskope Details
Website
Product Description

Netskope is a Cloud Access Security Broker (CASB)


Seller Details
Seller
Netskope
Company Website
Year Founded
2012
HQ Location
Los Altos, CA
Twitter
@Netskope
8,462 Twitter followers
LinkedIn® Page
www.linkedin.com
1,163 employees on LinkedIn®

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Netskope Reviews

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CF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Netskope logo is probably the best part of the software. It has a modern design with cool, fresh colors. I like how it bring a new design to network and endpoint traffic management. When disabled, it not only has a classic black and white look, but it also works much better. All that to say, we do not like it. Review collected by and hosted on G2.com.

What do you dislike?

Where to start...

Netskope is entirely too difficult to manage. The level of granularity is seemingly too deep. For example, instead of whitelisting a domain, you have to white list specific pages.

The overall performance is terribly slow. We understand that traffic must be proxied in order for the tool to work properly. However, there should be more servers/faster servers to handle the amount of traffic, and the frequency.

There are also lots of loopholes. I was able to exploit a hole using a personal VPN extension; not even the full software package. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Netskope to block personal cloud storage and email. Review collected by and hosted on G2.com.

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Mechanical Design Engineer
Oil & Energy
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Netskope security cloud has introspective solution of many cloud services and provides cloud index scores to find the risk factor.

Its implementation is easier even on an hybrid backgrounds. Review collected by and hosted on G2.com.

What do you dislike?

Slow in updating new cloud application on their platform.

Less cost effective for using this tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Very professional in making the implementation of data successful and it has a very good customer support Center. Review collected by and hosted on G2.com.

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Software Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We use netskope security cloud to monitor users in our environment. With the decent user interface and simple panels, we can determine which applications and websites users access. We can easily find out if a user has accessed a malicious site or downloaded an unapproved application. With this information, we verify the records using other tools and we know if it was a single event or a regular one. This helped us mitigate many of the risks that could have occurred otherwise. Review collected by and hosted on G2.com.

What do you dislike?

The implementation of new platforms in Nagios can be a little work because of this, often the add-ons are not polished, are not documented or have simply been broken. You have to be willing to spend a little time for this to be worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has a very good interface. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps to identify high risk services and also shows the reasons for its qualification as high and also the activity of the user in that service, such as the amount of downloaded data, which helps us to easily track the defective services and block them in our organization.

Review collected by and hosted on G2.com.

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Programmer
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What we like about Netskope is that it has allowed us to operationalize security in the cloud. And what I mean by this is that we are using a lot of cloud-based platforms and each of them has a different security environment with different capabilities in it. It was very difficult to form the team on each of the platforms. Thanks to Netskope, we have a unified control point for all platforms. Review collected by and hosted on G2.com.

What do you dislike?

Unfortunately, traditional security tools are not up to the task. They do not understand the APIs and they were programmed to "allow" or "block". That does not work with the cloud But the cloud uses APIs and mobile devices that do not go through the corporate perimeter. These factors are having a profound impact on information security. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I definitely recommend Netskope to anyone who is seriously looking to enhance the use of the cloud. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I wanted a different type of platform, one that would allow me to audit users and the actual data they touch. I wanted to see where they were going, what the risk was and if we should block them. netskope helps us find out what users are doing and put controls around those activities. Review collected by and hosted on G2.com.

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Information Technology
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is an incredible product, it was fast and easy to implement highly customizable and effective in any environment in different applications in the cloud, has a very solid database that allows us to identify people who are using applications in the cloud and thus control the flow of data that goes from it. Review collected by and hosted on G2.com.

What do you dislike?

I can't generate a report of the vendor comparison report in Cloud Confident Index unless I cut and paste the report in sections. This is a report request I get weekly and not being able to do something this simple is annoying. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

uniquely delivers a comprehensive security solution that automatically segments, tracks & secures sensitive data in the cloud, at access, and on any device. And their support is superb. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our users don’t even realize that OneLogin is working behind the scenes, authenticating all of their logins. Also enabled us to fully transition from traditional broadcasting to IP based services, while ensuring network performance and providing the highest level of data security. Review collected by and hosted on G2.com.

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IT Support Technician
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

within 48 hours, our introspection piece was up and running and we were starting to enforce policy. The DLP rule and policy creation is easy to understand and use. We used professional services to get us started, but very quickly we were creating our own policies and tuning existing ones. Management loves the clear reports, and the ability to enforce our existing policies around cloud usage. Review collected by and hosted on G2.com.

What do you dislike?

Relatively new technology, so there is a lack of standard ways to integrate with various cloud services, also Some of the assessments are lacking info but NS is very helpful in updating the missing information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Netskope CASB offering is still relatively immature, but has some excellent features. Their DLP features in particular are robust and easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to see what cloud services are being used with more clarity than with our proxies. More importantly, we can identify that we are using many cloud services in which we were not aware that they were even cloud services, especially collaboration services. The cloud risk registry has been great for getting a quicker and clearer understanding of the risk of proposed services that we are looking at allowing. Previously, we were paying for expensive industry reports. Review collected by and hosted on G2.com.

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Information Technology Specialist
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I can compare multiple providers to see how they compare to each other. I also love the flexibility that Netskope provides. I can choose the level of interaction I have with my employees (allow, context immersion action, acceleration, blocking). As I like to say, we give our employees bowling alleys. Netskope understands the ecosystem attached to each application sanctioned (and not authorized). This allows us to intervene better when an employee is using a specific application. Netskope has become very popular as a forensic investigation tool; giving us an idea of what is stored where and by whom. Review collected by and hosted on G2.com.

What do you dislike?

Netskope is at the mercy of cloud service providers and how they code their applications. For example, if Google changes an application, that can potential break Netskope's ability to inspect traffic to Google and how rules are applied. That however, is an issue inherent to all CASB providers and not just Netskope: there is always the need to react and reconfigure if a cloud service provider changes their web application. To Netskope's credit: for the few times we've seen this happen they've been good about addressing it quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ease of implementation. The GUI is easy to navigate through. Out of the box DLP policies. The overall metrics that Netskope provides feeds into my overall cybersecurity program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just with the agent deployment alone we improved our auditing, reporting, and analysis of cloud service providers (CSP) and access to the CSP risk ratings helped us with our cloud security review process. This deployment helped us to implement more nuanced access policies for CSPs. For example: allow access to corporate o365 realm, but block a user if they try to access a personal o365 account. That helped us to meet security requirements for our o365 deployment project. Review collected by and hosted on G2.com.

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SEO Analyst
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to deploy, very descriptive and insightful about our employee's cloud usage. This helps us out create communication plans, update policies, fine tune workstation software configurations, isolate and deal with specific problematic usage cases, and more. It is helping us tremendously to reduce our residual risk with cloud applications. Review collected by and hosted on G2.com.

What do you dislike?

I only have one item that I am not 100% satisfied with regards to the Netskope product, and even that is only a minor irritant. Since I am used to investigating logs to perform my own troubleshooting, access to the logs would be appreciated. The support team does mitigate my concerns by being highly available and knowledgeable in parsing and utilizing the logs to assist in identifying and correcting any specific issues encountered. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Support is very good but we spend a lot of time doing trials and errors, contacting (they're awesome) support to discover configuration or implementation details that could have been documented. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Netskope product has met our security use cases and has given our security operations team the visibility, prevention capability, and speed to respond DLP incidents. More importantly we can see all the cloud applications. The dashboard, reporting, and metrics allows us to communicate the value to key sponsors and stakeholders at all levels. Overall, Netskope has been a game changer and we are very satisfied in this new era of cybersecurity. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Once implemented, the product was relatively easy to use. The support has been great and extremely responsive when issues arise. This includes both pre and post support. Review collected by and hosted on G2.com.

What do you dislike?

Implementation was far from ideal and complex. Integrator base was limited. Interface could use an upgrade to where it is at today. Troubleshooting issues is difficult but luckily there tech support has been great so far. Would love to reduce complexity so that troubleshooting could occur in house. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it. There are improvements to be made but overall great product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Securing the sensitive data in both sanctioned and unsanctioned cloud services to met the needs of our clients. Eliminating blind spots. Fully GDPR compliant. Review collected by and hosted on G2.com.

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AB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Options and coverage within cloud security space. We feel confident that Netskope will be one of the leaders when it comes to options available in the CASB space Review collected by and hosted on G2.com.

What do you dislike?

CASB is not a silver bullet in terms of mobility enablement. You will still need to augment EMM and IDP security with CASB to provide a comprehensive security solution for mobile security enablement. Not an issue specifically with Netskope, but there are still gaps in coverage for specific use cases/scenarios Review collected by and hosted on G2.com.

Recommendations to others considering the product:

test before using of course, but it is imperative. Start with a small group and move to a pilot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DLP for collaboration SaaS apps, mobility enablement, cloud security Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best feature when using the active platform for Netskope is the granularity of information that you are able to view/act on for different cloud applications. The filtering and actions you can take on this granular information are highly customisable and effective in any environment. Review collected by and hosted on G2.com.

What do you dislike?

The only thing i disliked while using the platform was the MDM phone option for forward proxy was a VPN connection you had to turn on all the time for your users to use the SaaS services from their devices. This felt like a bulky feature and most BYOD devices it was too complicated for our end users to utilize while turning the VPN on and off. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Price, Ease of Use, Setup, and Features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A large use-case for this platform, obviously, is DLP. We have been able to actively protect and scan SaaS data to find sensitive data and remove/block the data. Additionally, the shadow IT aspect of this platform is excellent. Having the CCI scores built into the platform is a great feature and helps you quickly determine if the cloud services your users are using are safe. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Microscope view into employees personal and corporate cloud usage Review collected by and hosted on G2.com.

What do you dislike?

Split tunneling, funneling cloud traffic through Netskope and associated privacy and traffic latency. Latency is not a real issue, I am picky as there is not much to dislike! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Seeing the nature of personal cloud usage, the information involved in work related cloud usage, we were able to set priorities and make a communicaiton plan to educate employees on the risks of using corp data on un-assessed cloud apps, and the limits of personal usage on corp time and equipment. The enforcement of the Policies are so easy when they understand. They now consult us before, and talk about it to other employees. Many become our ambassadors. Review collected by and hosted on G2.com.

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Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The clarity into our system was magnificent and once it was set up, everything was there. Review collected by and hosted on G2.com.

What do you dislike?

The implementation process was messy but hindsight is 20/20. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For my team it has helped with streamlining business processes by getting rid of unnecessary applications. Worked in close partnership with IT. Review collected by and hosted on G2.com.

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EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Give you excellent insight into where your data is going. You can test this before purchasing (we did) and we were very surprised at both the type of data and the locations (box, iCloud, etc...) that were being used. Review collected by and hosted on G2.com.

What do you dislike?

It can take a bit to implement, but we haven't run into any huge roadblocks. Our top three issues were of our own making: all bandwidth and priority related. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I initially wanted to go w/Palo's solution as we could get it for a competitive price, but Netskope worked with us to get close to parity, and it's far beyond Palo's capability Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were looking to implement and enforce a data classification policy, and this was one of the key platforms that enabled both insight into where our data was going, and what type of data it was. We could trace back to users and address concerns and violations very quickly. We were also able to use it to help prevent misuse as well. Review collected by and hosted on G2.com.

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EO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Netskope is an easy to deploy platform that begins giving valuable information in a matter of days. The flexibility in their deployment options is also a big advantage over some of their competitors. Review collected by and hosted on G2.com.

What do you dislike?

If you have a large environment like we do, the manual upgrading of the OPLPs can become cumbersome Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Netskope allows us to see what SaaS applications are actively being used. It also gives us a deep insight into O365 and how data is flowing in between. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great user interface with full SSO integration.

Easy to navigate menus and dashboards.

Fast access to Cloud confidence Index and risk assessments of over 27K SaaS providers

Data leakage analysis and policy enforcement capabilities. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally CCI scores are out-of-date - however Netskope provide a mechanism to challenge and update these. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Understand how you will get your Internet traffic data from your proxies into the Netskope Cloud.

Conduct a PoC on both the Netskope Agent and Log parser to work out which model fits best with your organisaiton Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Enhanced visibility of SaaS solutions being used by the business. Identificaiton of high risk SaaS providers Review collected by and hosted on G2.com.

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EI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Customer support is outstanding, not to mention the great product. Would purchase again hands down! Review collected by and hosted on G2.com.

What do you dislike?

The solution covers so much, it's just a lot to learn. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cloud DLP and some whitelisting/blacklisting. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to granular search for user activity. Review collected by and hosted on G2.com.

What do you dislike?

The potential for outage due to inline nature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shadow IT and Insider threat Review collected by and hosted on G2.com.

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CB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Reporting and tagging feature, Ease of use. Review collected by and hosted on G2.com.

What do you dislike?

Not being able to pull reports for Tagged apps Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to manage SaaS access for your organization Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Able to maintain control over SaaS site access. Review collected by and hosted on G2.com.

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Chief Security Officer
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Netskope is super simple to implement and even easier to manage. We have a small team and using Netskope is a major "force multiplier." Easy to use reporting and dashboards (shocking to see for the first time). The Cloud Confidence Index is one-of-a-kind and is in huge demand from our lines of business. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the inability to generate a comparison report of the Cloud Confidence Index. I know this is coming and will be a huge improvement over screenshots. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have your policies in place before you implement blocking or speed bumps. It was nice to see who the majority of users were that we would be effecting before we implemented an intervention. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Blindspots to cloud applications (e.g. what are they, who's accessing them, what are they putting up there?).

As an HIPAA covered entity, I need to know where the data is, Netskope answers this question for us. It also allows us to limit access to sites people should not be using which has become hugely beneficial. Review collected by and hosted on G2.com.

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Advisory Board Member
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to install, resilient, updates automatically, creates solid foundation for identifying folks employing cloud apps outside of the corporate purview and controlling data flow to/from these and other cloud apps. A critical part of our cloud security program. Review collected by and hosted on G2.com.

What do you dislike?

Feature list is so extensive, it may take a while to get acclimated with everything you have available at your disposal. Hardly a negative however! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need to do a full Proof of Concept and let the NEtskope folks guide you on best practices, especially if you've never used a CASB product before. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving the problem of unaudited shadow IT, unauthorized cloud app usage. Review collected by and hosted on G2.com.

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