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NetScaler Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of management with NetScaler, praising its reliability and user-friendly interface. (1 mentions)
Users find NetScaler to be very easy to use and manage, enhancing their overall experience and reliability. (1 mentions)
Users praise the efficiency of NetScaler, highlighting its reliability and ease of use in management. (1 mentions)
Users appreciate the management ease of NetScaler, finding it very reliable and quick to use. (1 mentions)
Users value the management efficiency of NetScaler, finding it reliable, quick, and easy to handle. (1 mentions)
Users express concern over the expensive licensing fees of NetScaler, which have significantly increased since 2024. (1 mentions)
Users are frustrated with expensive licensing for NetScaler, noting significant cost increases since 2024. (1 mentions)

Top Pros or Advantages of NetScaler

Top Cons or Disadvantages of NetScaler

NetScaler Reviews (85)

Reviews

NetScaler Reviews (85)

4.4
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TL
Travis L.
Enterprise (> 1000 emp.)
"Citrix ADC Autonomy And Flexibility."
4.5/5
What do you like best about NetScaler?

It makes combinations of a great diversity of protocol verses, rules, expressions, controls and so on like many of the autonome and versatility that citrix ADC provides its administrator. Another interesting point is the large number of configuration options that it provides to facilitate your configuration. Quick monitoring of network load balance is worth noting. Compared to the large variety of options available under the GUI, Citrix ADC makes this much simpler. Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

In my opinion, ADC has two small problems: the first is the slow and somewhat complicated installation phase of a malfunctioned device, and you will possibly have to do it again. The second problem is the user's reliability, which is impaired by high performance declines. Review collected by and hosted on G2.com.

Linda J.
LJ
Linda J.
Writer
Enterprise (> 1000 emp.)
"An important database"
4.5/5
What do you like best about NetScaler?

Citrix is an important drive that essentially stores all of your much needed information and files. Columbia uses it for policy interactive tools that allows it to store direct files onto a shareable file that can be accessed everywhere. Even better, it can act as a direct VPN similar to Cisco's in which the person can access the internet through its system undetected. Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

It does function often like Google drive in some ways but with less user friendly options. Nonetheless, a great database storage option. Review collected by and hosted on G2.com.

Vineeth K.
VK
Vineeth K.
Associate Principal (Partner)
Enterprise (> 1000 emp.)
"One stop solution to power your organizational networks"
4/5
What do you like best about NetScaler?

Citrix SD-WAN provided our organizational group a major leap forward in improving the applications through the built-in application control engine. The user experience provided by Citrix SD-WAN was user-friendly and provided the best user experience for SaaS and cloud systems. Prioritization of the networks was one of the important features which it provides with seamless user experience Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

One of the major issues was the engineering team who marketed the product to our organization, they were not well equipped and was unable to provide an answer for most of the queries. Another issue was the performance, at times suddenly the performance used to slow down drastically and once reported to my IT team, it is back to normal with a fix Review collected by and hosted on G2.com.

Verified User in Banking
CB
Verified User in Banking
Enterprise (> 1000 emp.)
"Citrix ADC in the ALM Environment"
4/5
What do you like best about NetScaler?

Citrix ADC works really well across a global enterprise platform. One of the best advantages is that you can execute a process, log off the machine, and then reconnect at a later time, and the session resumes where you left off. It seems to work better on a local network, but once firewall ports are opened on all networks, the efficiency still maintains with a little latency. The load bearing aspect works quite well across multiple servers and machines. Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

There are times when Citrix does freeze and hang up and then all processes need to be restarted. This causes a lot of time delays when cash flows need to be reported in a timely manner. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Citrix ADC - Does it get any better?"
5/5
What do you like best about NetScaler?

Once you get it set it just continues to work as it should. There are so many different ways to get what you need so it makes it very flexible for almost any workload. The improvements keep coming and over the past few years, it has become a lot more intuitive and less convoluted. Citrix has built-in processes that take away some of the annoying added steps and places for error in older versions. I work with Citrix almost exclusively and it is the only solution even worth considering. Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

Some changes in the interface require some extra clicks. These are not game changers, and once you go through it a few times you realize there is a benefit to it to help avoid configuration errors. Older versions had a lot of browser compatibility issues. Those seem to be gone now. Occasionally a feature will move from one place to another, and unless you read the release notes, or get exposed to it in real time, it can catch you off guard. Review collected by and hosted on G2.com.

Verified User in Research
IR
Verified User in Research
Enterprise (> 1000 emp.)
"Easily keeps apps in same place"
5/5
What do you like best about NetScaler?

It is convenient to have all apps in one place. When I need something new it's easy to have it uploaded to one place Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

It can be slow to load apps and open/close websites from Citrix Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"I am a user of CITRIX at a credit union call center in Jacksonville, FL where we service IB calls"
5/5
What do you like best about NetScaler?

I love the fact that the GUI is very user friendly. The commands that operate the system are easy to follow and the training material that I received was excellent to follow along with. Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

There were times when the system's interface slowed down and I wasn't able to move as fast. Typically our IT department was able to fix this issue rather quickly though and the system was back up and running. Review collected by and hosted on G2.com.

Aqsa O.
AO
Aqsa O.
Librarian
Small-Business (50 or fewer emp.)
"Very helpful"
5/5
What do you like best about NetScaler?

I Liked how it connected us to useful apps and was useful for the overall function Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

Can be a little hard to use it took me some time to figure out the most efficient way to use it Review collected by and hosted on G2.com.

RG
Rodrigo G.
Supervisor
Enterprise (> 1000 emp.)
"Excellent Multi Desktop App~"
5/5
What do you like best about NetScaler?

the simplicity of having multiple desktops for my teammates instantly. Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

Sometimes can be laggy. But latest update improved the resource management a lot! Review collected by and hosted on G2.com.

MT
Mayank T.
IT Analyst
Enterprise (> 1000 emp.)
"User friendly product"
3.5/5
What do you like best about NetScaler?

Ease of use. This is an user friendly product, Review collected by and hosted on G2.com.

What do you dislike about NetScaler?

Nothing specific that I can complain of right now. Review collected by and hosted on G2.com.