---
title: NetScaler Reviews
meta_title: 'NetScaler Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 85 reviews by the users' company size, role or industry to
  find out how NetScaler works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 85
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Hosting
  url: https://www.g2.com/categories/hosting
---

# NetScaler Reviews
**Vendor:** Cloud Software Group  
**Category:** [Load Balancing Software](https://www.g2.com/categories/load-balancing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 85
## About NetScaler
NetScaler is the application delivery and security platform of choice for the world’s largest companies. Thousands of organizations worldwide including eBay, IKEA, and Aria — and more than 90 percent of the Fortune 500 — rely on NetScaler for high-performance application delivery, comprehensive application and API security, and deep observability. NetScaler is a business unit of Cloud Software Group.



## NetScaler Pros & Cons
**What users like:**

- Users find NetScaler to be highly **easy to manage** , enhancing their overall user experience with its reliability and speed. (1 reviews)
- Users find NetScaler to be **very easy to use and manage** , appreciating its reliability and speed. (1 reviews)
- Users value the **efficiency** of NetScaler, noting its reliability and ease of use in management. (1 reviews)
- Users appreciate the **management ease** of NetScaler, finding it quick and straightforward to use. (1 reviews)
- Users value the **management efficiency** of NetScaler, finding it reliable, quick, and easy to use. (1 reviews)
- Performance Efficiency (1 reviews)
- Reliability (1 reviews)
- Seamless Implementation (1 reviews)
- Speed (1 reviews)
- Time-saving (1 reviews)

**What users dislike:**

- Users express concerns over the **high licensing costs** of NetScaler, noting significant price increases since 2024. (1 reviews)
- Users are frustrated with the **expensive licensing** of NetScaler, noting that costs have significantly increased. (1 reviews)

## NetScaler Reviews
  ### 1. A Feature-Rich ADC, But With a Learning CurveNetScaler Review: Powerhouse ADC for and Scalability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kourosh M. | HighTech Consultant/Engineer/Researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2024

**What do you like best about NetScaler?**

application performance and security with features like load balancing, caching, and a web application firewall

**What do you dislike about NetScaler?**

NetScaler can be expensive, especially for advanced editions and larger deployments.

**What problems is NetScaler solving and how is that benefiting you?**

NetScaler tackles challenges like slow applications, security vulnerabilities, and traffic overload by distributing tasks, optimizing connections, and shielding from attacks.

  ### 2. Citrix ADC aka Netscaler

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rakesh R. | Senior Lead Engineer - Network, Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about NetScaler?**

I like ease of working in gui as well as command line interface.

**What do you dislike about NetScaler?**

Citrix GSLB things are little buggy when you use it in cluster. Support is not upto mark still need to improve.

**What problems is NetScaler solving and how is that benefiting you?**

It is easy on the way of implementation, migration from legacy LB. Specially it is very much coded for everything we need for header tweaking for https traffic. No need to script anything just use its advance filter that does your work.

  ### 3. Disabling traffic at any time anywhere

**Rating:** 4.0/5.0 stars

**Reviewed by:** Md S. | Test Secialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about NetScaler?**

Citrix ADC helps to solve the traffic mostly for our web applications and its switching towards different infrastructures.It helps to reduce stress on normal way of work to elongate till best of optimisations.

**What do you dislike about NetScaler?**

some demerit includes like at some point of time it becomes slow when there is much load of opened applications and to route their way to execution. Also for switching and optimising is a bit tough task

**What problems is NetScaler solving and how is that benefiting you?**

It helps us to reduce the balancing on each type of users and handover the best of use between switching and optimisations. Best thing is clears best of its traffics very smoothly.

  ### 4. Citrix-Easy, Secure and Mobile

**Rating:** 4.0/5.0 stars

**Reviewed by:** natalie g. | Senior Talent Acquisition, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about NetScaler?**

I like that Citrix is available as a mobile option, it is secure, times out very good ease of use.

**What do you dislike about NetScaler?**

Because Citrix is secure, it is important to know and keep your password updated

**What problems is NetScaler solving and how is that benefiting you?**

Access away from work network

  ### 5. ADC has lots of functions but it isn't easy to implement and use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wilson O. | IT Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about NetScaler?**

Load Balance is the best function of Citrix ADC. We are transferring this service from other servers or devices to enjoy all capabilities of Citrix ADC

**What do you dislike about NetScaler?**

We are trying to use VPN over Citrix ADC with MFA and it shows a little difficult to set up for our needs.

**Recommendations to others considering NetScaler:**

Citrix ADC is an excellent device to support business growth.

**What problems is NetScaler solving and how is that benefiting you?**

We are transferring the service from SAP Load Balance to Citrix ADC and it is showing a better availability for our service.

  ### 6. power full for create load balancer of apps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Akhmad Syafrul A. | Senior Database Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about NetScaler?**

flexiblity to configuration from UI or bash scripting command, and can realtime monitoring log transaction of citrix.

**What do you dislike about NetScaler?**

monitoring board about transaction is not powerfull for get detail information for example like request/second for specific apps or host.

**What problems is NetScaler solving and how is that benefiting you?**

solving problem
slow apps/bad performance application will be solved after implement load balancer using citrix ADC and load can be share to all node server.
benefiting
application to be fast respon and support ti increate transaction user.

  ### 7. Citrix adc

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rajesh J. | Sr. Citrix Admin, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about NetScaler?**

Connection orientation 
Load balancer 
Application load balance 
Secure connection 
User authentication

**What do you dislike about NetScaler?**

Citrix ADC most important device for load blance

**What problems is NetScaler solving and how is that benefiting you?**

Between Sync time issue with both adc device

  ### 8. Good Platform for Load Balancing and Content Switching

**Rating:** 4.0/5.0 stars

**Reviewed by:** Seonghoon K. | Engineer II, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about NetScaler?**

Feature rich and fairly stable platform. Fairly inclusive ecosystem of products from the Edge to the Datacenter

**What do you dislike about NetScaler?**

Slow support and convoluted API system. The slow support is especially a problem when you have issues that impact production

**What problems is NetScaler solving and how is that benefiting you?**

Load balancing to critical web applications and other forms of application servers. The content switching aspect is also very helpful for namespace management

  ### 9. Citrix ADC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2022

**What do you like best about NetScaler?**

Upgrading the ADC software is usually straightforward and easy. Also any support issues for the ADC is usually excellent those are the important points for me

**What do you dislike about NetScaler?**

My experience with the EPA is what I dislike and is not working very well for us.

**Recommendations to others considering NetScaler:**

ADC is a good product do your research because its a very powerful piece of equipment which can meet your needs in most situations

**What problems is NetScaler solving and how is that benefiting you?**

It's helping us as a secure gateway and access point into our network

  ### 10. Citrix ADC Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Samet B. | Senior Network & Security Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about NetScaler?**

My favorite feature of Citrix compared to other products is that it installs an SSL certificate on Citrix and assigns it to the relevant virtual servers, and it is much simpler in the process of adding more than one certificate with SNI.

**What do you dislike about NetScaler?**

GUI log interface is weaker than other manufacturers. It can be difficult to view detailed logs without ADM. Depending on your level of expertise, you can see some logs that you cannot see in the GUI from the CLI interface.

**What problems is NetScaler solving and how is that benefiting you?**

We increase the security importance of the websites and applications that we host on the internet with WAF and ensure that customer access is faster / continuously accessible thanks to caching.

  ### 11. They run well with little unplanned downtime

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 27, 2022

**What do you like best about NetScaler?**

I like best the regular updates. 12345678

**What do you dislike about NetScaler?**

moving from classic to advanced expressions has proven challenging.

**Recommendations to others considering NetScaler:**

Get one

**What problems is NetScaler solving and how is that benefiting you?**

Teh ADC provides secure gateway services  for CVAD.

  ### 12. Decent on Prem Solution for protecting applications

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mohit G. | Asst. Vice President - Information Security , Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2021

**What do you like best about NetScaler?**

Its white-listing approach for learning and blocking bad traffic makes applications pretty secured. Required more efforts and collaboration but leaves less room for hackers to play around to bypass the WAF.

**What do you dislike about NetScaler?**

Too much effort and collaboration with developers required to enable the block mode successfully. 
Implementation required a good amount of network changes.

**What problems is NetScaler solving and how is that benefiting you?**

Major one is to protect our public applications from attacks

  ### 13. Citrix ADC is a compete firewall or utm

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christy T. | Senior Cloud | DevSecOps Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2021

**What do you like best about NetScaler?**

Federated Authentication is one the coolest features plus load balancing

**What do you dislike about NetScaler?**

The console is still bit complex for users to figure out the actual features

**What problems is NetScaler solving and how is that benefiting you?**

Using it as firewall in Public cloud

  ### 14. One stop solution to power your organizational networks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vineeth K. | Associate Principal (Partner), Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2019

**What do you like best about NetScaler?**

Citrix SD-WAN provided our organizational group a major leap forward in improving the applications through the built-in application control engine. The user experience provided by Citrix SD-WAN was user-friendly and provided the best user experience for SaaS and cloud systems. Prioritization of the networks was one of the important features which it provides with seamless user experience

**What do you dislike about NetScaler?**

One of the major issues was the engineering team who marketed the product to our organization, they were not well equipped and was unable to provide an answer for most of the queries.  Another issue was the performance, at times suddenly the performance used to slow down drastically and once reported to my IT team, it is back to normal with a fix

**Recommendations to others considering NetScaler:**

For small to large organizations focussing on digitalization and efficiencies in networking, Citrix SD-WAN is the way forward. It is very user-friendly and a clean solution for what it is supposed to do. Improve connectivities and enable business continuity to your projects and customers through Citrix SD-WAN

**What problems is NetScaler solving and how is that benefiting you?**

AWS balancing and Microsft Axure performance efficiencies

  ### 15. Citrix ADC in the ALM Environment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2019

**What do you like best about NetScaler?**

Citrix ADC works really well across a global enterprise platform. One of the best advantages is that you can execute a process, log off the machine, and then reconnect at a later time, and the session resumes where you left off. It seems to work better on a local network, but once firewall ports are opened on all networks, the efficiency still maintains with a little latency. The load bearing aspect works quite well across multiple servers and machines.

**What do you dislike about NetScaler?**

There are times when Citrix does freeze and hang up and then all processes need to be restarted. This causes a lot of time delays when cash flows need to be reported in a timely manner.

**Recommendations to others considering NetScaler:**

Ensure that firewall ports and permissions are setup prior to installing the software. Also, you can use 'dumb' terminals to run Citrix from so no need for expansive investment in hardware.

**What problems is NetScaler solving and how is that benefiting you?**

We are solving asset liability solutions on an enterprise network. We are using distributed compute across several machines to calculate cash flows for millions of transactions. The bank is also using this for multiple employees to access various databases across multiple networks.

  ### 16. User friendly product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mayank T. | IT Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about NetScaler?**

Ease of use. This is an user friendly product,

**What do you dislike about NetScaler?**

Nothing specific that I can complain of right now.

**What problems is NetScaler solving and how is that benefiting you?**

This has helped in implementing secured access to some of the servers in our infrastructure.

  ### 17. Reliable program for working from home

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2019

**What do you like best about NetScaler?**

Working from home is fast and efficient thanks to the Citrix software. I am able to connect into the data servers needed and perform my tasks with minimal interruption.

**What do you dislike about NetScaler?**

The only thing I dislike about Citrix is that it can be a little slow at times when running programs that would normally be fast in the office.

**What problems is NetScaler solving and how is that benefiting you?**

It makes working from home feasible, productive and effective!

  ### 18. Cool 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about NetScaler?**

Nice to try this product out.Some really cool features

**What do you dislike about NetScaler?**

Nothing as such that I did not like. A bit more effort on Guide would help

**What problems is NetScaler solving and how is that benefiting you?**

Just trying this out

  ### 19. Viable solution for mid-sized company needs 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about NetScaler?**

Citrix ADC is has helped our cross-functional team tremendously, by seamlessly integrating with our fundraising database. It has added a layer of intelligence and dynamism to our workload. 

**What do you dislike about NetScaler?**

In the short period of time I have used the product, I have not encountered anything that I do not like. 

**What problems is NetScaler solving and how is that benefiting you?**

We're using the ADC to power our fundraising database. 

  ### 20. Wfh app

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2018

**What do you like best about NetScaler?**

Allows me to securely work from home on my personal laptop

**What do you dislike about NetScaler?**

 Sometimes does not work properly And requires me to reset my password for my work application in order to log in

**What problems is NetScaler solving and how is that benefiting you?**

Secure wfh access

  ### 21. Limited knowledge, but liked the experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2018

**What do you like best about NetScaler?**

I admittedly have limited knowledge, but I loved the experience the little bit I used Citrix

**What do you dislike about NetScaler?**

For our purposes, it would hang up periodically

**Recommendations to others considering NetScaler:**

I would make sure it fits all of your current needs before implementing. It worked well for the purposes that we used it for, but that wasn't without issue.

**What problems is NetScaler solving and how is that benefiting you?**

external work from home solution


## NetScaler Discussions
  - [Is Citrix ADC the same as NetScaler?](https://www.g2.com/discussions/is-citrix-adc-the-same-as-netscaler) - 3 comments
  - [What operating system is Citrix ADC?](https://www.g2.com/discussions/what-operating-system-is-citrix-adc) - 2 comments

- [View NetScaler pricing details and edition comparison](https://www.g2.com/products/netscaler/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-07-22+19%3A22%3A16+-0500&secure%5Bsession_id%5D=3a34fcba-e24f-4346-82af-10390f3dc8ca&secure%5Btoken%5D=c7f2ac118003ce3e5148cea918c483d0dd55ba5b96ec251891e5a81268d25ed2&format=llm_user)

## NetScaler Features
**Analysis**
- Logging and Reporting
- Issue Tracking
- Security Monitoring

**Administration**
- Risk Scoring
- Secrets Management
- Security Auditing
- Configuration Management

**Network Management**
- Network Segmentation
- Network Mapping
- Security Analytics
- API/Integrations

**Usability - Load Balancing**
- User Interface Design
- Setup Simplicity
- Platform Integration
- Container Support

**Controls**
- Application-Layer Controls 
- Traffic Controls
- Network Controls

**Monitoring**
- Continuous Image Assurance
- Behavior Monitoring
- Observability

**Security**
- Security Automation
- Application Security
- Workload Protection
- Data Protection

**Performance Optimization - Load Balancing**
- Global Load Balancing
- Dynamic Resource Allocation
- Server Health Monitoring
- Disaster Recovery

**Functionality**
- API / Integrations
- Extensibility
- Bot Traffic

**Protection**
- Dynamic Image Scanning
- Runtime Protection
- Workload Protection
- Network Segmentation

**Identity Management**
- Adaptive Access Control
- Identity Scoring
- User Monitoring

**Security & Compliance - Load Balancing**
- SSL/TLS Termination
- Application Firewall Integration
- DDoS Mitigation
- Access Control
- IP Whitelisting/Blacklisting

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Generative AI**
- AI Text Summarization

## Top NetScaler Alternatives
  - [HAProxy](https://www.g2.com/products/haproxy/reviews) - 4.7/5.0 (896 reviews)
  - [Azure Application Gateway](https://www.g2.com/products/azure-application-gateway/reviews) - 4.4/5.0 (139 reviews)
  - [F5 NGINX](https://www.g2.com/products/f5-nginx/reviews) - 4.6/5.0 (106 reviews)

