JC
Jesus C.
Global Manager, NOC
Small-Business (50 or fewer emp.)
"Netreo has been a great experience as part of consolidation ITIM tools"
4.5/5
What do you like best about Netreo?

The system service integration is being monitored as a business workflow where it's really easy to understand how systems are related to each other and how root cause analysis helps to pin-point the immediate issues Review collected by and hosted on G2.com.

What do you dislike about Netreo?

The system integrations are still not at the level where Netreo can be seen as a key player for two-way communication or in major app stores. Examples, OPSGenie, JIRA Service Desk, Microsoft Teams, etc. It is still "code and not easy to do" Review collected by and hosted on G2.com.

Response from Kyle Biniasz of Netreo

Thank you for your review, Jesus! We appreciate your continued feedback as well as your suggestions for system integrations.

MT
Michalis T.
Mid-Market (51-1000 emp.)
"Netreo"
5/5
What do you like best about Netreo?

Hands down, Netreo's automation and orchestration capabilities enable users to automate routine IT tasks and workflows, reducing manual effort and increasing efficiency. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Well although Netreo integrates with various third-party tools and services, some users may find that it does not integrate with all the tools they use in their IT environment. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Netreo is the gold standard for customer support."
5/5
What do you like best about Netreo?

OmniCenter has highly customizable alerts and notifications. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Although the categories and templates in OmniCenter are probably what make it so powerful, they aren't exactly intuitive. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Main page works well; reporting and view changes are challenged"
3.5/5
What do you like best about Netreo?

Main view of our monitoring with alerts and outages clearly laid out. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Hard to customize reports and views. Some of the monitoring for up/down WAN links are not very good. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Nice monitoring system"
3.5/5
What do you like best about Netreo?

Netreo does a very good job of monitoring our network equipment and includes great metrics such as uptime, bandwidth utilization, etc. It also has a good integration for Virtual Machines. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Netreo can be very difficult to use and wrap your head around, due to the way it has multiple levels of groupings that settings can be controlled from. At times it can be quite difficult to figure out where a setting is being applied from. Review collected by and hosted on G2.com.

Response from Kyle Biniasz of Netreo

Hi there! Thanks so much for your review! We understand the Netreo platform is quite robust, but we're happy to help you get better acquainted with the platform through our online Netreo University Netreo User Training and/or Netreo Certified Administrator Training. If this is something you're interested in, please let us know and our team will help set you up on our training platform.

See how Netreo improved
GB
Greg B.
Network Administrator
Mid-Market (51-1000 emp.)
"It works good but could be better"
3/5
What do you like best about Netreo?

For the most part OmniCenter works well once you have all the devices added to it and configured for monitoring. It does a good job of monitoring Windows servers with WMI and other devices with SNMP. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

My biggest issues with OmniCenter is the lack of content sensitive help and the way it handles SNMP traps. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Having a close relationship with Netreo"
5/5
What do you like best about Netreo?

I like the GUI and the fact that it is modular. It can be an all in one but it doesn't have to be. I enjoy the reporting tool too. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

It's fairly costly compared to other platforms. Review collected by and hosted on G2.com.

RD
Ryan D.
Service Delivery Manager
Mid-Market (51-1000 emp.)
"Clean and easy to admin NMS - OmniCenter"
4.5/5
What do you like best about Netreo?

Netreo knowledgebase is extensive and helpful when self admin of their monitor platform. Onboarding project team does an excellent job with migration and helping with the transition from current to Netreo. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

In a vendor agnostic environment, with a lot of different products and applications, we found some of our application performance monitors requiring Netreo development team involvement to get where we need to get to. Review collected by and hosted on G2.com.

Response from Kyle Biniasz of Netreo

Thank you for your feedback, Ryan! Great to hear you're finding success with the Netreo platform!

Meghna S.
MS
Meghna S.
Cloud Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Device Availability & License information provided in Netreo's Device Management Console is Superb!"
4.5/5
What do you like best about Netreo?

Netreo effectively sets up our RCA through its insight visualization, alerting and device activity logs for cutting down incident tickets whenever the device goes down. We can select multiple devices for editing their property with its selection method and we can also implement Master-Slave architecture to send commands from the Master to all of its nodes over the Netreo's device management console. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

We experienced a few license issues due to device duplications and it was effectively identified thanks to the Netreo platform. It provides excellent views of all details of our Prod & Non-Prod environments on a single, convenient screen. Its user interface is slick & deployments are performed with ease so nothing to dislike about the support offered by Netreo for our infrastructure monitoring requirements. Review collected by and hosted on G2.com.

KK
Karthick K.
Software engineer
Small-Business (50 or fewer emp.)
"Friendly and valuable support, and has a good GUI and powerful tools for Network Monitoring."
4/5
What do you like best about Netreo?

Trace route, Ping tester, System Rule set, Automation and AIOPS implementation is very good. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

We could have had server monitoring on Netreo. Review collected by and hosted on G2.com.

Response from Kyle Biniasz of Netreo

Hi Karthik! Thanks so much for your review. It sounds like you may be interested in leveraging Netreo for server monitoring, and we have robust capabilities to do so. Please let our team know if this is something you'd like to explore, and we'd be happy to help!

See how Netreo improved