--- title: Netreo Reviews meta_title: 'Netreo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Netreo works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 59 scale: '5' date_modified: '2026-08-07' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Netreo Reviews **Vendor:** BMC Helix **Category:** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring) **Average Rating:** 4.5/5.0 **Total Reviews:** 59 ## About Netreo Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others. Our platform is also an extensible environment with the ability for our user community to build and share their integrations with others in our customer community. ## Netreo Reviews ### 1. Professional **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Netreo?** Customer service and support, especially prompt call back **What do you dislike about Netreo?** Need quicker product release and upgrades **What problems is Netreo solving and how is that benefiting you?** Customer support and service delivery ### 2. Netreo review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Netreo?** Netreo can handle many devices without problems **What do you dislike about Netreo?** Latest upgrade hardware requirements were increased heavily. **What problems is Netreo solving and how is that benefiting you?** Monitoring Alerting ### 3. OmniCenter **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Netreo?** Flexibility to poll devices using SNMP Polling/traps, SSH or WMI along with flexibility to setup custom alerts **What do you dislike about Netreo?** No Single sign on, need better database monitoring **Recommendations to others considering Netreo:** Check it out **What problems is Netreo solving and how is that benefiting you?** Custom polling of Telecom equipment and secure polling of PCI devices. Additionally, it has identified Cisco issues with power supplies/cables that our other monitoring does not catch ### 4. Best part about Netreo: The support **Rating:** 5.0/5.0 stars **Reviewed by:** Ashwani M. | Senior Principal Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2020 **What do you like best about Netreo?** The support from Netreo is something which i really appreciate **What do you dislike about Netreo?** Nothing much to dislike. Everything is good. **What problems is Netreo solving and how is that benefiting you?** We have been using OMNI monitoring tool from NETREO and this is what we really wanted which can be customizable and GUI should be user friendly which exactly it is. ### 5. Netreo Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Netreo?** Ability to see all my equipment in one pane of glass **What do you dislike about Netreo?** Alerting is a little cumbersome, can't get get good reports for SQL usage or Server status. **Recommendations to others considering Netreo:** Does it meet the bulk of your needs? **What problems is Netreo solving and how is that benefiting you?** Backup of Switch Configurations ### 6. Well buitl UI full of features that allow you to centraly monitor your entire IT infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about Netreo?** it's simplicity and ease of use The support and attention provided **What do you dislike about Netreo?** Nothing so far. Its got the necessary features. **What problems is Netreo solving and how is that benefiting you?** Just being able to centrally manage multiple devices from a single location ### 7. An excellent service to automate and monitor projects in the cloud. **Rating:** 4.5/5.0 stars **Reviewed by:** Dewitt P. K. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2019 **What do you like best about Netreo?** CloudMonix is one of the best tools that I have used for monitoring applications in the cloud, this tool allows all types of analysis and a clear and precise monitoring, to the different projects that are running on the servers of our company, this it allows us to have a clear vision of the events, of these applications, and to be always alert to any event, no matter how small. Thanks to the continuous alerts that this application gives us, we can develop other activities in our work, when necessary, these help us to be a little more proactive, without abandoning the main project we are in charge of. **What do you dislike about Netreo?** Sometimes the visualization of data, in the panel of this tool can become a bit confusing, when I enter this company, and I found this monitoring tool, I felt something of fear, when I started my work, since I did not have very clear some data, after a while of use, and thanks to some of my colleagues, who took the time to explain the details of the use of it, everything was improving, and I must say that now, it is one of my tools preferred, to facilitate my work. **Recommendations to others considering Netreo:** My recommendation is to use this system linked to servers, already known, I speak of those we all know, I do not want to advertise to anyone, but if you run this system on servers like AWS or Azure, I assure you that the possibilities of an optimal operation go to be older, than in other hosting services. **What problems is Netreo solving and how is that benefiting you?** The continuous monitoring of our applications in the cloud, is something indispensable, we have several applications, which run on our servers, since we provide the service of development and hosting of applications in our databases, we must have everything always working, at 100 %, no matter what else, with this tool and thanks to its permanent notifications, of the operation of each one of them, we can always give the best service to our clients, and keep our projects active, with minimum operating flaws, which is normal that may happen, by x and factor. ### 8. Make it easy - Operations Functions **Rating:** 5.0/5.0 stars **Reviewed by:** Rogelio B. | Gerente de Operaciones y Calidad, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Netreo?** It helps to notify when something is not working as normal, so then you can automate escalation or compute, You can also customise alerts depending on your needs (size of queue), you also can notice when SQL it's receiving more request (connections) than expected, and you can find if it's a normal load or if there is a performance issue **What do you dislike about Netreo?** When you try to use for the first time it's not so easy, you should have certain expertise to adapt or configure each type or monitor (sql azure, worker roles or storage queue) **Recommendations to others considering Netreo:** It's not an expensive as others and you can monitor storage queues, so if your application needs to know if everything goes right You shoud user CloudMonix **What problems is Netreo solving and how is that benefiting you?** Monitoring SQL Azure and Cloud Services and StorageQueues, it help us to maintain our Uptime and prevent an issue due to sql or compute problem ### 9. Great tool for monitoring and automation of cloud and on-premise resources **Rating:** 5.0/5.0 stars **Reviewed by:** Oleh M. | Founder and CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Netreo?** - perfect data insight with the help of dashboards - outstanding alerting features with tight integrations - automatic resources computing and auto-scaling in real time - self-healing actions - setup takes just a few minutes **What do you dislike about Netreo?** - the user interface in some instances can be a bit too technical to use - pricing starts with 5 resources minimum - mobile portal is a bit too heavy **Recommendations to others considering Netreo:** CloudMonix is a great tool built for MSPs and DevOps that allows for easy onboarding, multiple user accounts, white-label features, monitoring, alerting and automation in a single solution. **What problems is Netreo solving and how is that benefiting you?** In my opinion the greatest benefit of CloudMonix is its ability not only to monitor and notify but also to execute automatic self-healing actions and auto-scale resources in real time. ## Netreo Discussions - [What is Netreo used for?](https://www.g2.com/discussions/what-is-netreo-used-for) - 1 comment - [View Netreo pricing details and edition comparison](https://www.g2.com/products/netreo/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A14%3A09+-0500&secure%5Bsession_id%5D=c001a10e-74af-496b-a4bd-7c6cf2c69022&secure%5Btoken%5D=e738f8d5759c63c2fd87c35f15a7f9393821151bf722fcee86ce0926ea1a1a32&format=llm_user) ## Netreo Features **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization - Performance Monitoring - Real-Time Monitoring - Server Monitoring - Real-Time Reporting - Uptime Reporting - Transaction Monitoring - Real-Time Data **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring - IT Monitoring - Performance Monitoring **Visibility ** - Activity Dashboard - Real-Time Notifications - Uptime Reporting - Customizable Dashboard - Web Traffic Reporting - Real-Time Reporting - Risk Alerts - Threshold Alerts - Email Alerts **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Generative AI** - AI Text Generation **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Capacity Management - Automation - Performance Baseline - Bandwidth Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software - Generative AI - Audit Trail - User Management - Audit Management - Issue Management - Service Level Agreement (SLA) Management - Configuration Management - Incident Management - Patch Management - Compliance Management - Remote Monitoring & Management - Inventory Management - Policy Management - CPU Monitoring - Network Monitoring - Real-Time Analytics - Server Monitoring - Email Monitoring - Performance Monitoring - Asset Lifecycle Management - Workflow Management - Data Storage Management - Credential Management - Password Management - Virtual Machine Monitoring - Monitoring - Database Monitoring **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Resource Management - Anomaly Detection - Visual Analytics - Remote Monitoring & Management - Secure Data Storage - Dashboard - Generative AI - Configuration Management - API - User Management - Capacity Management - Diagnostic Tools - Dependency Tracking - Troubleshooting - Reporting & Statistics - Reporting/Analytics - Predictive Analytics - Audit Management - Real-Time Notifications - Application Management - Data Storage Management - Application-Level Analysis - Multitenancy - Query Analysis - Performance Management - Access Controls/Permissions - Compliance Management - Historical Trend Analysis - Alerts/Notifications - Summary Reports - AI Copilot - Event Logs - Dashboard Creation - Automated Discovery - Prioritization - Issue Tracking - Activity Dashboard - Performance Metrics - Resource Optimization - Real-Time Analytics - Status Tracking **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Authentication - Secure Data Storage - Role-Based Permissions - AI Copilot - Automatic Backup - Reporting/Analytics - Event Logs - Maintenance Scheduling - Trend Analysis - Secure Login - Drag & Drop - Access Controls/Permissions - Dashboard Creation - SSL Security - HIPAA Compliant - Real-Time Updates - Scheduling - API - Tagging - Data Migration - Self Service Portal - Disaster Recovery - Purchasing & Receiving - Activity Tracking - Automated Scheduling - Reporting & Statistics - Diagnostic Tools - Status Tracking - Customizable Reports - Alerts/Escalation - Visual Analytics - Event Tracking - Baseline Manager **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Root Cause Analysis - AI Copilot - Application Security - Reporting/Analytics - Data Aggregation - Incident Management - Alerts/Notifications **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability - Server Monitoring **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top Netreo Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)