--- title: Netreo Reviews meta_title: 'Netreo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Netreo works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 59 scale: '5' date_modified: '2026-08-07' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Netreo Reviews **Vendor:** BMC Helix **Category:** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring) **Average Rating:** 4.5/5.0 **Total Reviews:** 59 ## About Netreo Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others. Our platform is also an extensible environment with the ability for our user community to build and share their integrations with others in our customer community. ## Netreo Reviews ### 1. Can be used occasionally **Rating:** 2.5/5.0 stars **Reviewed by:** Srija R. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Netreo?** Speed, Interactive and Easy access to the portal **What do you dislike about Netreo?** The pre-requisites, No autofilling options **What problems is Netreo solving and how is that benefiting you?** Cloud Issues ### 2. It works good but could be better **Rating:** 3.0/5.0 stars **Reviewed by:** Greg B. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Netreo?** For the most part OmniCenter works well once you have all the devices added to it and configured for monitoring. It does a good job of monitoring Windows servers with WMI and other devices with SNMP. **What do you dislike about Netreo?** My biggest issues with OmniCenter is the lack of content sensitive help and the way it handles SNMP traps. **What problems is Netreo solving and how is that benefiting you?** It allows us to monitor the majority of our systems. ### 3. Netreo Is very powerful for monitoring bug not the most intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Netreo?** Netreo is very feature rich and the support we have experienced has been top notch **What do you dislike about Netreo?** Sometimes simple things have very complicated processes to accomplish. A good example would be creating reports. It is often very convoluted to create a report for something very basic **What problems is Netreo solving and how is that benefiting you?** Netreo is monitoring our environment and initiating Service Now incidents through automation ### 4. I helped with Netreo installation for County of San Mateo **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Netreo?** The Quick View > Devices where you can check the status. **What do you dislike about Netreo?** Netreo polling engines is not able to handle all the data from network devices. Netreo was not compatible with the PAN snmv3. **What problems is Netreo solving and how is that benefiting you?** To identify the network outages. **Official Response from Kyle Biniasz:** > Hi there, thank you for your feedback! We would love to help address your concerns related to support for PAN SNMPv3. Netreo does support SNMPv3, though it is not recommended due to higher overhead and lower performance. Our support team is happy to help if you have any questions. You can also find more information in our documentation linked under "See how Netreo Improved". ### 5. Good system for Network Performance Monitoring, which still can be improved **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Netreo?** Nice GUI (Graphical User Interface), simple architecture, easy support/administration functionality using admin tools, friendly support team (fast reaction on issues fixing) **What do you dislike about Netreo?** Performance looks not yet optimized but we hope, that Vendor Team will fix this soon. Not delivered as Docker Container (not scalable). What will really improve quality of data and enable horisontal scalability is switching from low performant mysql-like DB to combination of NoSQL (Neo4j, Mongo) + PostgreSQL. New Interfaces like customizable RESTFull and Kafka can really improve the product and make it future ready. **What problems is Netreo solving and how is that benefiting you?** Network Performance Monitoring, reporting. Simple architecture, easy support/administration functionality using admin tools. ### 6. Netreo Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Netreo?** Ability to see all my equipment in one pane of glass **What do you dislike about Netreo?** Alerting is a little cumbersome, can't get get good reports for SQL usage or Server status. **Recommendations to others considering Netreo:** Does it meet the bulk of your needs? **What problems is Netreo solving and how is that benefiting you?** Backup of Switch Configurations ## Netreo Discussions - [What is Netreo used for?](https://www.g2.com/discussions/what-is-netreo-used-for) - 1 comment - [View Netreo pricing details and edition comparison](https://www.g2.com/products/netreo/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A46%3A02+-0500&secure%5Bsession_id%5D=48cf162b-c2e9-4b84-bbb8-88b4250ad38b&secure%5Btoken%5D=4d0daa276c34ae72267dc6dcf58a9a75f7c1ab87a7692ff759ff47af6e46f132&format=llm_user) ## Netreo Features **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization - Performance Monitoring - Real-Time Monitoring - Server Monitoring - Real-Time Reporting - Uptime Reporting - Transaction Monitoring - Real-Time Data **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring - IT Monitoring - Performance Monitoring **Visibility ** - Activity Dashboard - Real-Time Notifications - Uptime Reporting - Customizable Dashboard - Web Traffic Reporting - Real-Time Reporting - Risk Alerts - Threshold Alerts - Email Alerts **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Generative AI** - AI Text Generation **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Capacity Management - Automation - Performance Baseline - Bandwidth Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software - Generative AI - Audit Trail - User Management - Audit Management - Issue Management - Service Level Agreement (SLA) Management - Configuration Management - Incident Management - Patch Management - Compliance Management - Remote Monitoring & Management - Inventory Management - Policy Management - CPU Monitoring - Network Monitoring - Real-Time Analytics - Server Monitoring - Email Monitoring - Performance Monitoring - Asset Lifecycle Management - Workflow Management - Data Storage Management - Credential Management - Password Management - Virtual Machine Monitoring - Monitoring - Database Monitoring **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Resource Management - Anomaly Detection - Visual Analytics - Remote Monitoring & Management - Secure Data Storage - Dashboard - Generative AI - Configuration Management - API - User Management - Capacity Management - Diagnostic Tools - Dependency Tracking - Troubleshooting - Reporting & Statistics - Reporting/Analytics - Predictive Analytics - Audit Management - Real-Time Notifications - Application Management - Data Storage Management - Application-Level Analysis - Multitenancy - Query Analysis - Performance Management - Access Controls/Permissions - Compliance Management - Historical Trend Analysis - Alerts/Notifications - Summary Reports - AI Copilot - Event Logs - Dashboard Creation - Automated Discovery - Prioritization - Issue Tracking - Activity Dashboard - Performance Metrics - Resource Optimization - Real-Time Analytics - Status Tracking **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Authentication - Secure Data Storage - Role-Based Permissions - AI Copilot - Automatic Backup - Reporting/Analytics - Event Logs - Maintenance Scheduling - Trend Analysis - Secure Login - Drag & Drop - Access Controls/Permissions - Dashboard Creation - SSL Security - HIPAA Compliant - Real-Time Updates - Scheduling - API - Tagging - Data Migration - Self Service Portal - Disaster Recovery - Purchasing & Receiving - Activity Tracking - Automated Scheduling - Reporting & Statistics - Diagnostic Tools - Status Tracking - Customizable Reports - Alerts/Escalation - Visual Analytics - Event Tracking - Baseline Manager **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Root Cause Analysis - AI Copilot - Application Security - Reporting/Analytics - Data Aggregation - Incident Management - Alerts/Notifications **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability - Server Monitoring **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top Netreo Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 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