# Absolute Secure Access Reviews
**Vendor:** Absolute Security  
**Category:** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 225
## About Absolute Secure Access
Absolute Secure Access (formerly NetMotion by Absolute) is one of the company’s core product lines, which was added through the acquisition of NetMotion in July 2021. The product portfolio provides resilient network connectivity for users to securely access critical resources in the public cloud, private data centers, and on-premises. These products allow users to transition from traditional VPN to a resilient Zero Trust approach, without impairing productivity or admin controls. Absolute Secure Access encompasses three products: • Absolute VPN provides security and confidentiality for data in motion by means of encryption and access controls. It also offers benefits to the end user, such as making tunnel and network sessions resilient and optimizing streaming video and audio. • Absolute ZTNA provides a software-defined perimeter via Zero Trust Network Access, creating a context-based, logical access boundary around an application or set of applications – wherever they&#39;re hosted. It shields applications from the Internet, making them invisible to unauthorized users. Access policies are enforced at the endpoint, avoiding latency and any data transgression. • Absolute Insights™ for Network offers diagnostic and experience monitoring capabilities across endpoints and network, allowing organizations to proactively monitor, investigate, and remediate end user performance issues quickly and at scale, even on networks that are not company-owned or managed



## Absolute Secure Access Pros & Cons
**What users like:**

- Users find Absolute Secure Access exceptionally **easy to use** , enhancing business protection with intuitive features and stable performance. (10 reviews)
- Users value the **connectivity stability** of Absolute Secure Access, ensuring reliable connections across different networks seamlessly. (7 reviews)
- Users value the **secure and reliable access** provided by Absolute Secure Access, enhancing performance for remote work. (7 reviews)
- Users enjoy the **persistent and intelligent VPN connectivity** of Absolute Secure Access, enhancing reliability for on-the-go work. (7 reviews)
- Users value the **robust security features** of Absolute Secure Access, ensuring protection against threats instantly. (6 reviews)
- Users value the **reliability** of Absolute Secure Access, enhancing convenience and support for remote work environments. (5 reviews)
- Reliable Performance (5 reviews)
- VPN Services (5 reviews)
- Users praise the **quick and effective customer support** of Absolute Secure Access, ensuring smooth issue resolution. (4 reviews)
- Data Security (4 reviews)

**What users dislike:**

- Users face **access issues** due to lost domain values and prolonged renewal processes, leading to frustration and confusion. (3 reviews)
- Users find the **initial setup and policy configuration complex** , requiring significant time and offering a steep learning curve. (3 reviews)
- Users find the **complex implementation** process time-consuming and challenging, especially for smaller IT teams during onboarding. (3 reviews)
- Users find the product **expensive** , as ongoing costs and infrastructure needs can significantly add up. (3 reviews)
- Users find **integration issues** challenging, especially with Duo MFA and FortiAuthenticator, hindering the product&#39;s full potential. (3 reviews)
- Poor Customer Support (3 reviews)
- Complex Setup (2 reviews)
- Difficult Learning Curve (2 reviews)
- Users find the **expensive licensing** model complex and impractical, especially for smaller departments needing individual licenses. (2 reviews)
- Learning Curve (2 reviews)

## Absolute Secure Access Reviews
  ### 1. Effortless, Secure Remote Access with Minimal Interaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg S. | IT Special Projects, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Absolute Secure Access?**

I like how Absolute Secure Access allows all of our technicians to access our ERP from the field. Secure access is really easy, and I appreciate that I can fire up the computer, the client starts, and it connects immediately to the network. This minimal interaction required by the user is the reason we bought it. The client side has always been extremely easy to use.

**What do you dislike about Absolute Secure Access?**

I don't really have any complaints, the ease of use is the primary selling point for us.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

I use Absolute Secure Access to seamlessly access our internal network remotely, allowing our technicians to efficiently access the ERP from the field. Secure access is really easy with minimal user interaction required.

  ### 2. Absolute Secure Access - Was better than the competitors

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Absolute Secure Access?**

In my first review of Absolute Secure Access everything that I said is still true. Their always-on, suspended-state VPN client is still awesome for what we do and how we use it, especially for devices that use applications remotely that connect to a database. Anyone who uses SQL knows that even the slightest blip can cause issues using any software that bounces off a database which is very annoying for both the users and those of us who have to administer it.

Absolute's improved functionality thru the easy-to-use web console has given us more flexibility to be able to put our VPN client in a bypass state while working inside the 4 walls of the office which reduces network usage. Another plus in the Absolute side of things. It has allowed us to more easily communicate with devices remotely rather than playing the game of deciding which network adapter is registered in DNS today.

**What do you dislike about Absolute Secure Access?**

This is the part of the survey that will explain why not only have I reduced my overall score of Absolute but why we are actually moving away from Absolute entirely at the end of this year when our licensing agreement is up.

When dealing with a company, especially one that we give a lot of money to year-after-year for their services, how they treat me in response to that does rate very highly for me. Customer service with Absolute has gotten a little complicated over the last year or two. If you ask a support question more often than not you're hit with a response that links to a doc that may or may not answer your question as opposed to having a conversation with someone. Also, as with any tech company getting bigger these days, you may be met with someone who is a paid Helpdesk support person who spends days-into-weeks collecting information and leaving the problem unsolved.

Because of degradation in service we will be moving away from Absolute, as previously stated, and moving forward with our firewall vendor's always-on VPN client, FortiClient. We have a personal, open communication with the engineers who will be working with us and are available at the ready. We would rather pay them than Absolute.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

They are providing us with a client that is secure and easily manageable while also keeping our users from having annoying downtown or disconnect issues. A big motivating factor that Absolute offered, as stated in my review of what's good about this client, is the suspended state that Absolute can stay in versus the competitor. This seems like a small thing but in practice it's huge. Our prevous clients, when something went wrong such as disconnecting, power or network outage, or any other temporary blip in connectivity, our users would have to essentially restart their days at times by closing down all open programs that require a consistent connection to our firm's servers to operate. Our DMS would have to re-establish a connection from scratch, our programs such as the Office suite that use that DMS connection would also have to be closed down and reopened as a simple refresh option isn't available, and our time management programs that require a consistent connection to the database would have to be restored. This was a pain if it happened during the day. Absolute's ability to suspend its connective state stopped all of that from happening. That alone is worth the change of program.

  ### 3. Absolute Secure - NetMotion VPN

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mo V. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about Absolute Secure Access?**

The new client is more stable and keeps the connection even when moving between different networks whereas the old client would sit in a disconnected state if you changed networks.

**What do you dislike about Absolute Secure Access?**

Still requires a fair bit of infrastructure particularly if you want to run it in 2 different locations for resiliency, the annual costs are also not cheap.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Provides secure access to network resources for our users working remotely.

  ### 4. Reliable, Secure, and Exceptionally Smooth Connection

**Rating:** 5.0/5.0 stars

**Reviewed by:** George D. | Network Administrator., Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Absolute Secure Access?**

The most valuable feature is the reliability and smoothness of its connection. When it comes to security, I am impressed by how ASA evaluates the device's status; if a threat is detected, it instantly blocks access.

**What do you dislike about Absolute Secure Access?**

The primary drawback is that in order to take full advantage of its advanced features, you need to be completely integrated into the absolute ecosystem.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Choosing to adopt this solution has turned out to be an excellent decision. We have overcome the security challenges and performance issues that are often associated with traditional VPNs. This modern security solution operates effectively and ensures seamless access for users.

  ### 5. Seamless, Reliable VPN Connectivity Perfect for On-the-Go Users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Absolute Secure Access?**

One of the standout features is its persistent, intelligent VPN connectivity. The service offers a session-persistent VPN, allowing users to switch seamlessly between Wi-Fi, cellular, or wired networks without losing their connection. If the network briefly disconnects, the VPN automatically reconnects without requiring any action from the user. This reliability makes it especially suitable for field workers, remote employees, or anyone who frequently uses laptops or tablets while on the move.

**What do you dislike about Absolute Secure Access?**

1. The initial setup and policy configuration can be quite complex. While the platform provides extensive control, this also results in a setup process that can take considerable time. Many administrators note the steep learning curve involved in creating and adjusting access policies, routing rules, and optimization settings. For smaller IT teams, the onboarding experience may feel more demanding compared to simpler VPN solutions.

🖥️ 2. The user interface of the management console can feel outdated or inconsistent.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Mobile and remote workers often experience unstable or dropped connections. Traditional VPNs tend to disconnect when users switch between networks or lose their signal, forcing field workers, technicians, and remote staff to repeatedly log back in or restart their applications. 

There is also a lack of visibility once devices leave the corporate network. IT teams struggle to monitor remote endpoints outside the office, making it challenging to troubleshoot slow or failed connections.

Security risks increase when employees connect from hotels, coffee shops, or mobile hotspots. Without robust, policy-based controls, these connections can expose organizations to threats.

Standard VPNs also rely on complex, static policies that apply the same rules to everyone. However, organizations require adaptive access that adjusts based on network type, device health, or user role.

Finally, performance can be limited for cloud and SaaS applications. Encrypted VPN tunnels may slow down business apps, and workers need optimized traffic and fast access, even when using weak cellular connections.

  ### 6. great Tool with low cost 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rewanth B. | Sr. Systems Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2020

**What do you like best about Absolute Secure Access?**

Ease of use, self healing client , outstanding support 

**What do you dislike about Absolute Secure Access?**

Connection interruptions , complex implementation.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Remote users can perform tasks with out interuption

  ### 7. Absolute is a very reliable and capable VPN security solution! Recommended.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Randy B. | Cyber and Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Absolute Secure Access?**

Absolute has a comprehensive Insight tool that allows you to understand Client workflow even in a split tunnel configuration. This has been great for troubleshooting network and environment access issues, and finding new policy opportunities. Single sign-on works well and connections are very stable!

**What do you dislike about Absolute Secure Access?**

A negative aspect would be lack of management on the server side as this is a cloud-based solution that lives in Absolute's environment. Support is fairly responsive though when changes are required, especially during the on-boarding phase. Many policies may have to be built out depending on your org's needs. But once they are completed, they behave as expected.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Absolute allows us to have a secure and stable connection into our org's infrastructure. It also allows comprehensive insight into network usage and performance.

  ### 8. Absolute praise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg M. | PC Network Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about Absolute Secure Access?**

New version seems to work well. We have a new version of Insights as well that provides more granular reporting.

**What do you dislike about Absolute Secure Access?**

Still have some firewall settings to change and rules are confusing. Other than that all is good.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Connections from mobile vehicles

  ### 9. Zanonet Review of Netmotion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph Z. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Absolute Secure Access?**

Really great and reliable VPN. Easy to manage and upgrade. Company is easy to work with when you have trouble calls or questions. Have not had many in a while.

**What do you dislike about Absolute Secure Access?**

Nothing much, its really stable. Good quality product. Maybe if it was a little cheaper in cost.

**Recommendations to others considering Absolute Secure Access:**

If your network requires a secure remote solution needing a resilient connection option that works nicely while roaming (IE a vehicle) I would highly reccomend using Netmotion. We used to use a traditional VPN client and it would drop often when there was a gap or little connectivity.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Police car connectivity

  ### 10. NetMotion is magic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt B. | Managing Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Absolute Secure Access?**

The bi-directional aspect of the technology eliminates so many problems associated with managing workstations. It pays for itself within the first few months! I love that we can take an old application and allow the end-users to keep working with it while they are out of the office. NetMotion makes this feasible.

**What do you dislike about Absolute Secure Access?**

Mobile device management is the only area that needs time to grow. I like that they are focused on security but they need some more functionality to compete with the original MDM suites, especially since they price it out the same as a laptop.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

NetMotion was the key system for our team to support our end users during Covid19. Having it standardized on both laptops and desktops allowed our clients to pickup and go work from home like they were in the office.

  ### 11. Absolute Secure Access (NetMotion Mobility) Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2019

**What do you like best about Absolute Secure Access?**

Application Persistence is the feature we use most, along with Roaming though coverage gaps.

**What do you dislike about Absolute Secure Access?**

The main downside for me is getting other teams to think of it as more than just a VPN.

**Recommendations to others considering Absolute Secure Access:**

It is a great product that allows users to stay connected even if their underlying network changes (LAN>WLAN>WWAN).

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We have a large group of employees in the field that need connectivity in and out of Cellular coverage all the time. Secure Access maintains the connection through these coverage gaps.

  ### 12. Very Solid performer,

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert R. | Senior IT Systems Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Absolute Secure Access?**

Security updates are released in a timely fashion. Which is important with the security challenges these days. 

**What do you dislike about Absolute Secure Access?**

The support site has improved. I am guessing with feedback from customers.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

VPN for our users that are connected via Cellar. it allows for connection resilience.  If they drive into a bad coverage area they are not automatically dropped. Also used for users connected to infrastructure Wi-Fi.

  ### 13. Easy to user VPN security software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about Absolute Secure Access?**

Self-hosting is great and I never have had any problems with the service.  Easy setup and licensing.  The software is super user-friendly, even for non-techy folks.  Great that I can deploy specific profiles.

**What do you dislike about Absolute Secure Access?**

It very rarely has issues, but the only real one is disconnects in situations where there is a constant connection to devices that go in-and-out of cellular service areas.  We run towboats and cell service can be great near ports, but awful on open river.  A reboot fixes this 99% of the time, seriously.  It's just a minor complaint.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

As a towboat company, we transport barges with materials and use an industry-specific client-server operations software for logging/location reporting of our vessels.  Absolute Secure Access helps us in providing a secure connection to our Operations server, and allowing us to set machine or user-specific settings easily.

  ### 14. Top notch support A+

**Rating:** 5.0/5.0 stars

**Reviewed by:** scott D. | Information Systems Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Absolute Secure Access?**

Ease of use, fresh new look. New features and the caching functionality when clients are in dead zones. Really a great product! Im not sure if there is another page to mention the support specialist so I willl throw this here. I worked with Ashley Hill over the last 24 hours and cant say enough good things about him. He is fast to respond, thorough in his knowledge, a great listener and just super friendly. You have a good one there! Give him a raise!!!

**What do you dislike about Absolute Secure Access?**

Nothing, this is just one of our VPN solutions and is much better than the other products we use.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We nudged this upgrade from Mobility 11.7 to ASA v.13 in an effort to comply with 2FA methods we are introducing. Im glad we did, this new platform looks very nice!

  ### 15. Absolute

**Rating:** 3.5/5.0 stars

**Reviewed by:** Yveth A. | Support Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Absolute Secure Access?**

The software optimizes network traffic to improve performance, especially for bandwidth-intensive applications like VoIP and video, even over marginal network conditions. It can reduce TCP/IP overhead and selectively compress data to minimize data usage. Especially since the shift to remote work, businesses need solutions that can provide reliable and secure access from home networks or public Wi-Fi.

**What do you dislike about Absolute Secure Access?**

Depending on the specific features and scale of deployment, the licensing model might become somewhat complex, requiring careful consideration during the procurement process.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Connectivity between Central Square and Absolute ( rules/policies)

  ### 16. Easily Configurable and Secure VPN!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Absolute Secure Access?**

Secure Absolute has added new traffic blocking features that make it even easier to manage sites we do not want our users to visit. 

**What do you dislike about Absolute Secure Access?**

Their prices and fees have steady increased. 

**What problems is Absolute Secure Access solving and how is that benefiting you?**

NetMotion is providing a steady VPN connection that our Police Officers use on a daily bases.   We can rest easy knowing that our data is being sent safely and securely over the VPN.

  ### 17. Easy setup und once running you can rely on

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Absolute Secure Access?**

Easy to handle Intuitiv Web Console very supportive during the integration process

Most important topic is to ensure that our client has a most stable and reliable VPN Solution. After the migration process we had a smooth introduction phase for our colleauges. the Solution is very stable in the last months and very easy to handle.

**What do you dislike about Absolute Secure Access?**

The product is not very well known in Germany. It was diffucult to find a software partner which was able to help during the Integration process.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Finding a easy was for a always on von Solution, users don’t need to do anything.

  ### 18. Excellent Mobile Data VPN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron M. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Absolute Secure Access?**

We can rest easy knowing our data is secure in transit and the software is easy to configure

**What do you dislike about Absolute Secure Access?**

Same issue remains sometimes the domain field loses the last used value confusing some users.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Netmotion gives us the ability to connect back to our resources through a safe and secure encrypted tunnel.

  ### 19. Great for Rural Mobility, But Licensing Could Be More Flexible

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Absolute Secure Access?**

Access to help with our mobility in rural areas

**What do you dislike about Absolute Secure Access?**

Licenses are not individual, which for small departments would be more practical.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

accessing our mobile CAD systems in patrol vehicles

  ### 20. Amazing UI and Outstanding Tech Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher B. | Police Officer - Technology Unit, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Absolute Secure Access?**

The user interface is really something great.  I could go on and on about how genius this UI is, but in short, it just gives you so much control all in one place.  The ability to fail over seemlessly is very helpful, especially when updating and patching servers.  I can't say enough good things!  Tech support is truly outstanding.  I use this product daily and am so impressed with it.  Updates are relatively easy to implement, but if ever I have an issue, tech support guides me to success quite quickly and easily.  Integrating modifications to policies and deploying new client versions is also made very simple.  Overall, remarkable product.

**What do you dislike about Absolute Secure Access?**

Literally, the only minus that I could offer is that I prefer a dark theme or setting and the Secure Access Control does not have that option.  Very minor critique for sure!

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Absolute Secure Access provides us with the ability to safeguard our criminal justice information on our mobile communication terminals.

  ### 21. Very happy with the product and it's ease of use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Absolute Secure Access?**

Interface makes it easy for our end users to launch a VPN session.

**What do you dislike about Absolute Secure Access?**

The MFA wasn't too good. It required extra steps for our users to use DUO.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Securing a VPN connection to our dispatch software that connects other agencies all on one platform.

  ### 22. won't like it if you don't try

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff H. | IT admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Absolute Secure Access?**

Very simple and easy to use to help protect your business

**What do you dislike about Absolute Secure Access?**

Wish they didn't have to exist but that would be in a perfect world!

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Keeping up safe while pointing to the outside world

  ### 23. Absolute secure access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Absolute Secure Access?**

All the customizations.  MFA support.  Device profiling/grouping.  Failover capabilities

**What do you dislike about Absolute Secure Access?**

Integration with Duo MFA is difficult to work with.
Integration with FortiAuthenticator is difficult.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Always on VPN actually functioning.

  ### 24. Good product. Good technical suppport. Worst sales and renewals in the industry

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Absolute Secure Access?**

Software and technical support. No need for user-intervention.

**What do you dislike about Absolute Secure Access?**

Sales and renewals is the worst we've ever worked with. Account managers, renewal specialist, and account executives pass around responsibility like a hot potato and nothing gets done. Lead time to RENEW a license is 3-6 months. It is bad enough we are moving away from the Absolute platform to an alternative.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Persistent client VPN for out public safety endpoints.

**Official Response from Brittany Freitas:**

> Hi there,

Thank you for your candid feedback and for highlighting the strength of our product and technical support team; we truly appreciate it.

We’re very sorry about your experience with our sales and renewal process. What you’ve described does not reflect the level of service we strive to deliver, and we take this feedback seriously. While we can’t follow up directly due to the anonymous nature of your review, we’d welcome the opportunity to better understand your experience and ensure your concerns are heard.

If you’re open to a conversation, please reach out to us at customerservice@absolute.com, referencing this review, so we can connect you with the appropriate team.

Thank you again for your feedback; it’s invaluable as we work to improve.

— The Absolute Security Team

  ### 25. Secure connection on public internet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Almeida S. | IT system executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Absolute Secure Access?**

I like that Absolute Secure Access help me to get protection when I my phone is connecting with public wifi, which is unreliable if not using VPN service to protect phone from hacker attack. I just need to activate the VPN to protect the connection and no other complex setup needed. They also gives unlimited bandwidth and I don't to keep monitoring my internet usage traffic anymore.

**What do you dislike about Absolute Secure Access?**

Nothing is broken or difficult with this application. It is smooth sailing from the first time I am using it until now.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Secure internet connection, especially when I want to access to confidential document from company document storage. Able to switching to different server if the current server is slow without additional cost.

  ### 26. Absolute Secure Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark D. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Absolute Secure Access?**

I like the robust security and deployment options. You can really fine tune and lock down a connection to make it very secure

**What do you dislike about Absolute Secure Access?**

The constant name changing and website changes. Like if I go into one of our Netmotion consoles and try to activate a license the link in the console does not go to the new website. It goes to the old one that doesn't work. Won't be an issue after I upgrade to Absolute on that console to Netmotion.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We have a Police Department. Absolute allows us to have a secure connection that will automatically connect when an officer logs into Windows on the squad car tablet. Connection automatically reconnects itself if cell service is interrupted. With our old VPN solution you had to launch a seperate APP before connecting to our network resources and software. There is nothing for the user to mess up so we don't have any trouble with it.

  ### 27. Absolute Secure Access better than traditional VPN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Woodrow B. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Absolute Secure Access?**

The best thing about Absolute Secure Access is that you are always connected to your network. You don't even have to worry about VPN disconnect. From updates to client installs Absolute is one of the easiest solutions to keep up to date. Their customer support has been very quick to resolve all issues we have had over the years.

**What do you dislike about Absolute Secure Access?**

We were a little concerned when Netmotion was going to become Absolute Secure Access. I've been through that rodeo before and things can get real messy after a switch.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Our fleet has Mobile Data Terminals and for years we had been using a standard VPN. I saw a demo of Absolute (it was NetMotion when we acquired it) and loved the connection and security. We tested it in a few vehicles and it worked perfectly. We ended up ditching our old VPN and installed Absolute to our entire fleet.

  ### 28. Seamless Connectivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Absolute Secure Access?**

When Netmotion was going to become Absolute Secure Access, I had some concerns being scared if the service would remain as excellent as it had always being. And the answer to that my friend, is YES!
Absolute secure Access is just about one of the best VPN remote access solutions out there. It offers seamless remote connectivity and secure access to our corporate network. It is quite easy to setup, install and manage. I also find the software is very user friendly, even to non-tech savvy clients. We setup the VPN on our client laptops for in car and WFH use. Once setup, it is ready to go, with minimal need for tech support.

**What do you dislike about Absolute Secure Access?**

If you are not careful, you can have inactive devices using up available licenses. I had to write a PowerShell script to occasionally go into the server and cleanup devices that haven't been used for a while, to make room for more. It would be nice if this was an inbuilt feature, and I didn't have to write a script.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We have multiple cars on the road, connecting over cellular data, and some staff working remotely. We use Absolute Secure Access for seemly and secure connectivity back to our corporate network.  Clients can securely access network resources. Another great feature is the Always-On VPN. This allows our remote clients and devices to always stay securely connected to the corporate network, even when transitioning between different networks.

  ### 29. Perfect for my needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Absolute Secure Access?**

Easy way to ensure connectivity. We use it extremely often to connect while off site and to some of our remote buildings.

**What do you dislike about Absolute Secure Access?**

When I quarantine a device that uses one of my licenses.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Remote buildings accessing our network over cell signal

  ### 30. One of a kind technology that provides resiliency, routing, security, and extensive device control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Absolute Secure Access?**

I like that Absolute Secure Access allows us to land devices onto our network in specific VLANs, maintain application connectivity even when physical connections drop, and gives us analytics helpful in identifying problem areas in our service area. The customer support has been efficient and helpful along the way.

**What do you dislike about Absolute Secure Access?**

Absolute Secure Access did require a fair amount of network infrastructure work in our environment to get completely functional, but this makes sense given the complexity of our environment and the challenges of integration.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Absolute Secure Access provides us a secure VPN solution over any internet connection for Public Safety use cases. This allows us to be compliant with CJIS requirements, while also having an operationally stable, fast, and secure solution for connectivity.

  ### 31. NetMotion/Absolute Secure Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** John V. | Network Admin I, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Absolute Secure Access?**

It is always working, The only time that it is down, is when I am running updates.

**What do you dislike about Absolute Secure Access?**

It takes some time to build rules and access rights, but once you get the hang of it the possibilities are endless.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Losing connection with our RMS application while operating from mobile squad cars. Absolute keeps the application active while moving thru dead zones in our county.

  ### 32. great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Absolute Secure Access?**

It works as expected.  For us it is a set it and forget it type of software.  When vulnerabilities are discovered, the company sends emails with instructions to remediate.  Updating the clients software is super easy.  Support has been helpful when needed.

**What do you dislike about Absolute Secure Access?**

There isn't much about this system that is bad.  If I had to pick something it would be that I have to reapply a new license each year.  It would be better if their system just changed the dates like other systems I manage.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

It is great at transitioning from cellular to wifi.

  ### 33. Great solution for Public Safety sector

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason C. | IT Infrastructure Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Absolute Secure Access?**

Easibility, Integration, Very reliable with out any issues.

**What do you dislike about Absolute Secure Access?**

Everything has been pretty smooth with this product.  Support has been good when we need it.  No real big issues

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Secure access for our mobile units

  ### 34. Easy setup and migration, great support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon L. | Senior System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Absolute Secure Access?**

The ease of use is astounding. The ability to set up the warehouse server and allow seamless remote connection has helped our organization immensely. Our crews out in the field are able to connect back and submit reports as if they were at a desk.

**What do you dislike about Absolute Secure Access?**

If you are not careful about how many devices you have out in the wild you can use up all of your licenses with non-active devices. When this happens you have to manually clear them.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

This product is used by our EMTs and Fire Fighters to quickly and easily submit reports and patient information while on the road. It allows for instant communication and reduces the need for paper reports to all be filed at once at the end of a shift.

  ### 35. Superior sales and support.   Always have great support contacts that go above and beyond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard J. | Systems Admin - Public Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Absolute Secure Access?**

Stable platform with lots of capabilties and great support

**What do you dislike about Absolute Secure Access?**

Not the cheapest solution so that becomes a push back.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Secure data transmission for public safety vehicles.  (Law enforcement, fire, ambulance over the years)  CJIS complance for Criminal Justice data

  ### 36. Works great and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harry B. | Sr. Application Systems Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Absolute Secure Access?**

The Secure Access is easy to work with and now allows us to work with other MFA options.  Connections seem to hold well and we get some great reporting from IFN.  The updating and licensing updates are simple.  Support is fantastic.

**What do you dislike about Absolute Secure Access?**

I have really come into many issues that I dislike.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We work with our Police Dept and it helps us meet all the needs we have to be compliant.

  ### 37. Absolute Secure Access VPN experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** David A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Absolute Secure Access?**

It iseasy to install and manage. Setup was straightforward and support is there if you need it. The stability of the connection allows for use of even some very network intensive applications without need for a Citrix desktop or other solution.  Being on the VPN is very close to being in the building for a user experience.  Security is very high and the dashboard allows for loggin of use.
Our users report a much more stable and lasting connection which facilitates such intensive applications as Solidworks PDM to work so even our remote sales people can discuss drawings and specifications with the customer.

**What do you dislike about Absolute Secure Access?**

The Secure Access connection can take over the internet connection and if it fails to connect, (user forgot password etc) then they may have no connection to the internet at all until they disable the connection.  This is more difficult as we use Duo 2 factor authentication, and that is not so freindly with no internet connection.

This is easily fixed by setting the client to not automatically connect.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We use Solidworks PDM and Infor Visual ERP.  Other VPN products did not serve these network intensive appliactions with as solid a connection.  User experience is better, and I do not have to maintain so many Virtual desktops that can be used remotely to serve these applications from within the network to a computer they can RDP to.  RDP was rather clunky for some to use.

  ### 38. Secure Access is the best VPN

**Rating:** 5.0/5.0 stars

**Reviewed by:** David T. | Senior Network Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Absolute Secure Access?**

It provides a great defense against bad actors while meeting CJIS FIPS compliance.  I have used this product for over five years and it the best VPN product i have ever used.

**What do you dislike about Absolute Secure Access?**

The decreased bandwidth due to encryption could be improved.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

It is currently helping me implement MFA with a second factor being certificates on client devices.

  ### 39. I have worked with Absoulute Secure Access,     I cannot recommend this solution right now.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Joshua D. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Absolute Secure Access?**

Its direct connection to active directory and the interface that allows a person to see if the servers are performing.  The customer support is not bad.

**What do you dislike about Absolute Secure Access?**

You should consider Clustering and Auto Scaling servers as needed.   It is not easy to implement.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Having a secure connection for our Law Enforcement agency

  ### 40. A leading solution that just works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Absolute Secure Access?**

Great product, loads of configuration options and feature rich, customer service is maket leading.

**What do you dislike about Absolute Secure Access?**

It's not the cheapest product on the market, but you get what you pay for.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

It provides staff with a simple and secure method to work anywhere.

  ### 41. Great VPN product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Absolute Secure Access?**

Easy for users to connect. UI is great for management.

**What do you dislike about Absolute Secure Access?**

I noticed that sometimes different software versions do not play well together.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Being able to have many inbound connections to our resouces.

  ### 42. Very intuitive and 'hands off' VPN. Much recommended.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tom W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Absolute Secure Access?**

Ease of use. Absolute Secure Access is a very hands off VPN solution. Meaning that even the least IT-savvy of our end users can benefit from this VPN..

**What do you dislike about Absolute Secure Access?**

Absolutely nothing to dislike about Absolute Secure Access.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

We manage a number of clients, and have tried to steer all (where applicable) to Absolute Secure Access. 

From healthcare organisations with complex requirements for all traffic to be routed through a specific network irrispective of locale, to a simple requirement to access a file server remotely.

  ### 43. Absolut Secure Access Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joseph p. | System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Absolute Secure Access?**

It simple to use and configure various options.

**What do you dislike about Absolute Secure Access?**

Would like to see more user access controls to allow support Teams to monitor and manage certain areas of the configuration.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Session connectivity when device is offline

  ### 44. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tanvi P. | Systems Programming Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Absolute Secure Access?**

Real time location of devices - makes troubleshooting easier.

**What do you dislike about Absolute Secure Access?**

It has a limit on how many devices can be deployed per pool which makes it difficult to manage.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

-

  ### 45. Absolute has been one of the best remote connectivity applications we've ever used.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luther A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Absolute Secure Access?**

Absolute is always on even when there is no user logged on to the machine. We can deploy updates and make sure that the software on the computer is client even before a user logs in.

**What do you dislike about Absolute Secure Access?**

My biggest problem with ASAC is the manner in which it registers DNS entries. It make it difficult to accuratly connect to a computer remotely because both the physical network connecton and the virtual network connections get registered in DNS. If there was a way to tell the client to register a certain connection depending on the IP address of the physical adapter, that would be excellent.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Absolute has solved the problems of our user's forgetting to connect to VPN when working remotely. It's saved time troubleshooting and reduced calls.

  ### 46. Reliable and intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** James R. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Absolute Secure Access?**

I live the interface and the ease of use. I was new to this software and learning it was a breeze. The software has been one of the most reliable we use on a day to day basis.

**What do you dislike about Absolute Secure Access?**

I would love if they would implement more granular policy's of ways to send traffic inside or outside tunnel.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

It gives our officers patrolling roads easy access into our network. It simply just works.

  ### 47. Netmotion is a quality solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Doug d. | IS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Absolute Secure Access?**

The product is highly flexible and customizable.

**What do you dislike about Absolute Secure Access?**

I dislike the recent changes to the subscription model where we have to essentially buy in to all of the features to migrate to version 12.

**Recommendations to others considering Absolute Secure Access:**

The CJI certifcations are crucial for a Public Safety organization, Netmotion, meets our security requirements without issue year after year.  The connection persistence is also of great value to our agency.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

CJI compliance is our principle requirement for using Netmotion.

  ### 48. Excellent product and very happy with the service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Absolute Secure Access?**

The security, updated platform, ease of use, and management of this software has been absolutely wonderful. We have been a customer for over 10 years and had great success.

**What do you dislike about Absolute Secure Access?**

I do not have anything that I dislike about the secure access.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

This software is our secure connection to all law enforcement databases from any remote device on our network.

  ### 49. It is not great

**Rating:** 2.5/5.0 stars

**Reviewed by:** Yveth A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Absolute Secure Access?**

It is secure and easy to install 
frequency of use , the whole agency uses all the time it has to be reliable

**What do you dislike about Absolute Secure Access?**

The access and the authentication all the time it is very annoying

**What problems is Absolute Secure Access solving and how is that benefiting you?**

Authentication 
Choose a different IP
Axon cameras can not connect using the Craddlepoint 
we have to bypass secure access

**Official Response from Brittany Freitas:**

> Hi Yveth,

Thank you so much for providing your feedback. We would like to address some of your concerns as we believe we can help you with some of the issues you're experiencing. Please contact the Director of Product Management for Secure Access at sfallin@absolute.com for assistance.

Again, we appreciate your feedback and hope to provide you with a better experience! 

Thank you,
Brittany Freitas, Customer Advocacy Marketing Manager, Absolute 

  ### 50. Amazing Secure VPN alternative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel S. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Absolute Secure Access?**

I love that I host and manage the service 100%.  It's hosted on our servers and secured by our firewall and MSSP.  Having Absolute be on hand for any issues is a big bonus.

**What do you dislike about Absolute Secure Access?**

We have been using it for about 5 years now, and I cannot think of anything I do not like about the Secure Access platform.  It is very flexible and grows with us.

**What problems is Absolute Secure Access solving and how is that benefiting you?**

It allows us to ensure all incoming access to our infrastructure is secure and always available.  Having one less thing to monitor 24/7 on the security side is a massive win for us.


## Absolute Secure Access Discussions
  - [What are the top 3 things that you would change or improve about this product?](https://www.g2.com/discussions/what-are-the-top-3-things-that-you-would-change-or-improve-about-this-product) - 3 comments, 1 upvote
  - [Is NetMotion a VPN?](https://www.g2.com/discussions/is-netmotion-a-vpn) - 2 comments
  - [How does NetMotion mobility work?](https://www.g2.com/discussions/how-does-netmotion-mobility-work) - 1 comment
  - [What is NetMotion complete?](https://www.g2.com/discussions/what-is-netmotion-complete) - 1 comment
  - [What is NetMotion used for?](https://www.g2.com/discussions/what-is-netmotion-used-for) - 3 comments

- [View Absolute Secure Access pricing details and edition comparison](https://www.g2.com/products/absolute-secure-access/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+08%3A44%3A11+-0500&secure%5Bsession_id%5D=9d9ed464-ca63-4e01-9534-a958cd3599cf&secure%5Btoken%5D=bdc7c89ddd67d3612f92b84d320d0fba2a5be297ffb01a7bfb9f55cb73714e09&format=llm_user)
## Absolute Secure Access Integrations
  - [CentralSquare Public Administration](https://www.g2.com/products/centralsquare-public-administration/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)

## Absolute Secure Access Features
**Network Management**
- Network Segmentation
- Network Mapping
- Security Analytics
- API/Integrations

**Administration**
- Network Segmentation
- Scalability
- Global Access

**Experience**
- Telemetry Collection
- Feedback

**Identity and Access Management - Zero Trust Platforms**
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Identity federation

**Usage**
- Multi-Device Usage
- Multiple Concurrent Connections
- Unlimited Bandwidth
- Varied Server Locations
- Unlimited Server Switches

**Security**
- Security Automation
- Application Security
- Workload Protection
- Data Protection

**Protection**
- Policy Enforcement
- Security Audit
- Access Control
- User Authentication

**Management**
- Digital Experience Score
- Remediation

**Security - Zero Trust Platforms**
- Encryption
- Endpoint detection and response (EDR)
- Device posture assessment
- Micro-segmentation
- Zero trust network access (ZTNA)

**Miscellaneous**
- Live Customer Support
- Multiple Payment Methods

**Identity Management**
- Adaptive Access Control
- Identity Scoring
- User Monitoring

**Monitoring**
- Compliance Monitoring
- Configuration Monitoring
- Observability

**Performance**
- Troubleshooting
- Issue Tracking

**Data Security - Zero Trust Platforms**
- Data loss prevention (DLP)
- Data classification

**Application Visibility - Zero Trust Platforms**
- API support
- Application-level controls
- Secure application access
- User and entity behavior analytics (UEBA)
- Continuous monitoring

**Reporting and Policies - Zero Trust Platforms**
- Policy automation
- Regulatory compliance
- Cross-platform compatibility
- Policy enforcement
- Comprehensive reporting

**Agentic AI - Zero Trust Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Absolute Secure Access Alternatives
  - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) - 4.4/5.0 (186 reviews)
  - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (212 reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (494 reviews)

