user-friendly design and UX, effective reporting structure,
fast response time, trainings Review collected by and hosted on G2.com.
Cross-platform compatibility and onboarding resources Review collected by and hosted on G2.com.
The best thing is fast push notification in Netmera. Review collected by and hosted on G2.com.
Netmera widgets designs need more improvement Review collected by and hosted on G2.com.
Netmera is a highly effective tool that helps us strengthen our customer relationship. We also liked how the team approached us when we had suggestions to make our experience better. They valued our feedback and always tried to solve our demands. Review collected by and hosted on G2.com.
Their tool can occasionally be complicated, which can make the entire user experience for consultants challenging, this leads long response time in terms of new feature requests or supports. Review collected by and hosted on G2.com.
Offering different features, the ease of its interface, constantly updating themselves, and our contact being very attentive to us are among my favorite aspects of Netmera. Review collected by and hosted on G2.com.
The segment creation parts can sometimes be manually exhausting. I wish more automatic segments could be created. It might also be due to my lack of knowledge. Review collected by and hosted on G2.com.
Hello, thank you very much for evaluating us. We find your feedback valuable. I have shared your evaluation with the relevant teams, also please feel free to share any type of feedback directly with your Customer Manager. Have a nice day!
- 다양한 커뮤니케이션 옵션
- 타겟팅 기능
- 빅데이터 접근
- 사용자 인터페이스의 용이성
- 내부 데이터와의 상호작용
- 고객 서비스에 대한 빠른 접근 Review collected by and hosted on G2.com.
- Lack of immediate user data
- Complexity in user/device metrics
- Insufficient information on new features
- Inactive and uninstalled users still appear on the dashboard Review collected by and hosted on G2.com.
Hi there, thank you very much for taking the time to leave Netmera a review. We value your feedback and I've shared it with the appropriate teams. I would also recommend sharing any type of feedback with your Customer Success Manager directly as well. Have a great day!
Netmera offers a wide range of services such as push notification, pop-up, in-app, SMS and e-mail. Reaching customers through all possible channels is crucial to improving the customer experience and staying in touch as much as possible. It is very convenient to manage all these channels from one tool. Netmera also provides a variety of reports (dashboard, graphs, funnels, tables etc.) that supports your business decisions.
The interface is user-friendly, clean, easy to learn and use. It helps you take actions very quickly and run different campaigns without much effort. In case you do not feel comfortable using the tool or have enough confidence yet, Netmera team supports you through every step until you decide you can manage your actions on your own. Also, their support system helps you with any problem or question you have, just explain the situation you need help with and wait for their response for possible solutions.
Another thing I like about Netmera is that they are a fast growing company so our feedbacks are considered crucial for their improvement. Anything we tell about the interface, the services or new features that can be added to the tool is taken seriosuly and many of them are getting developed. Review collected by and hosted on G2.com.
Although many of its features are easy to use, there are a few that are a little confusing and complex. But I appreciate their efforts for getting better everyday and making the tool more convenient. Review collected by and hosted on G2.com.
Reports are useful and there is SMS panel. Review collected by and hosted on G2.com.
there is no storage so we can't upload an image for media push or popup. I can't see or export segments from Netmera. Besides, We can't see SMS click rates Review collected by and hosted on G2.com.
Got plenty of resources for you to increase your app usage, retain members, announce promotions and so on. Also customer representatives and success managers are always ready to help. Review collected by and hosted on G2.com.
Setting up messages and widgets are a little too complicated. Although you can get help anytime you need, I would like it to be a little more easy to use. Review collected by and hosted on G2.com.
We were on our way to launch a new service setup business as an add-on to our existing product line business. And that's where we used Netmera's marketing and campaign management platform. This helped us reach thousands of our end users in all forms of set up and made our campaign successful. We were able to push notifications through the web and mobile-based setups. It also helped us to learn and understand our customer base and accordingly market it. Review collected by and hosted on G2.com.
Netmera is a great tool and it can transform the entire journey of go-to-market setup. But sometimes these tools can be overcomplicated and can make the entire user experience for consultants difficult. It takes a huge amount of time to manage and check each node and that makes life complex for technical consultants. Operating on its might be a humongous task, but they have a good support team to help you there. Review collected by and hosted on G2.com.
It is easey to use and we can export data very fast via mail. Review collected by and hosted on G2.com.
If user delete our app, we can't get export data. Review collected by and hosted on G2.com.