Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Effortless Website Detection and Takedown"
5/5
What do you like best about Netcraft?

I love that I can request screenshots from different locations and device types, and it returns a separate screenshot for each one. That makes it easy to confirm where the site is accessible and where it isn’t, without having to guess. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

The only downside is that I can’t find a dark mode option for the UI. Review collected by and hosted on G2.com.

Response from Mikelle Pouwer of Netcraft

Thank you for the review and feedback! Good news that we will be releasing Dark Mode in a matter of weeks, stay tuned!

JieFu X.
JX
JieFu X.
security engineer
Enterprise (> 1000 emp.)
"Easy, Fast, and Security Engineer-Friendly"
5/5
What do you like best about Netcraft?

Easy and Fast. It's very frendly for securtiy engineer. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

There is a bug for takedown report. when I report a takedown like shokzbrasil.com It would not take the "www.shokzbrasil.com" down. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Rapid Phishing Takedowns with Room for Improvement"
4/5
What do you like best about Netcraft?

What I like the most about Netcraft is the speed with which they can track attacks. Multiple times now, we've had reports of a malicious site from either internally or externally, and by the time we take a look at it, Netcraft has already initiated takedown of the site. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

There's some mismatch between the tracking in our portal view and what the API provides, especially in how attack IDs are grouped versus what's uploaded via the API into our logging systems. We've had struggles with matching them for tracking purposes to get accurate reporting for upper management. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Protecting the public from scams using Netcraft"
4.5/5
What do you like best about Netcraft?

The fact that the integrations allowed with Netcraft allow us to perform scam reporting a completely hands-off process. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

The cost means that it will often be challenged when budgets are being created. However, the quality of service and speed of takedowns mean that it provides value for money. Review collected by and hosted on G2.com.

Mateo V.
MV
Mateo V.
Operations Support Manager
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Excellent Support and Seamless Onboarding"
5/5
What do you like best about Netcraft?

The platform is very user-friendly, you can learn how to use it in less than five minutes. Even so, the training provided by the Netcraft team was extremely helpful so implementation was quick . Communication was also very streamlined; I never had to wait more than a couple of days for replies to my questions or concerns.

I used to use the plattform every day so everything was great. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

I don’t think I dislike anything per se. There was a change in our point of contact, which was a bit unusual , I think it might have happened more than once. It’s not a big deal, to be honest, and our new AM is amazing, so I have no complaints about her. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
IA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Intuitive Netcraft UI and a Great Team"
4.5/5
What do you like best about Netcraft?

The Netcraft UI is pretty intuitive and, as someone who recently began using it, felt like I was able to pick it up pretty quick. The other great thing about Netcraft is the team—they're great people! Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

I’d love to have an option for bulk takedown requests to speed up the process of removing a large number of accounts. Review collected by and hosted on G2.com.

Response from Mikelle Pouwer of Netcraft

Thank you for this feedback! You're in luck... stay tuned for release updates on the new UI this quarter!

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Unmatched Service for Fast Look‑Alike Domain Takedowns"
5/5
What do you like best about Netcraft?

Their service is unmatched to any similar services that we've seen. They make it incredibly easy to take down look-a-like domains that we see every week pretty much. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

There isn't really anything that I dislike about them, they're very good at what they do and a good service to have Review collected by and hosted on G2.com.

Mikey W.
MW
Mikey W.
Enterprise (> 1000 emp.)
"Efficient Takedowns with User-Friendly Interface"
4/5
What do you like best about Netcraft?

I love the simplicity of Netcraft's platform. It keeps us focused on what is important without distracting features. I appreciate the success rate of the service because it ensures successful takedowns, which is crucial in preventing customer loss. The quick detection and takedown capabilities are vital for protecting our customers from malicious domains and phone numbers. Setting up Netcraft was straightforward, just involving providing our safe lists and the brand we want monitored. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

Nothing Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Customizable, User-Friendly Email Security with High Recommendation"
5/5
What do you like best about Netcraft?

I appreciate Netcraft's customizable and simple-to-use features, which make my life easier by allowing me to do what I want. The product just does its job effectively. The initial setup was extremely easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

It can maybe be improved with how the tool handles malicious emails when you're able to click through it to see how it interacts with it. But that's just being nitpicky. Review collected by and hosted on G2.com.

Verified User in Publishing
EP
Verified User in Publishing
Enterprise (> 1000 emp.)
"Central hub for brand protection—automated takedowns and VIP social monitoring"
3.5/5
What do you like best about Netcraft?

For a corporation of our size and complexity, Netcraft gives us a central hub and a single console for managing brand infringements, automated takedowns, VIP social monitoring, and other related services. Review collected by and hosted on G2.com.

What do you dislike about Netcraft?

This is not a "dislike" as such, it's more of a "could be better." The Netcraft pricing model, is designed to maximise profit for Netcraft, but that makes it difficult to build a clear business case for budget as the "modules" The pricing model is confusing and even after speaking with a Netcraft rep, it was still quite difficult to understand what we are paying for and why! Because of this I am somewhat reluctant to take any further services from Netcraft and tend to look elsewhere for the service Review collected by and hosted on G2.com.