S&M capability of product, usability, Unbxd team engagement during implementation, integration and support Review collected by and hosted on G2.com.

Security management on platform not as mature Review collected by and hosted on G2.com.

The interface is good, and easy to understand, implementation was also good. Their support and dedication to check the implementation with devs and provide better solution was good. It has improved our search recommendations. Review collected by and hosted on G2.com.

Analytics, unbxd lacks analytics, more insights would be helpful to take much better decisions. Review collected by and hosted on G2.com.

We've had the pleasure of being associated with Unbxd for over eight years. Unbxd has been a game-changer for Pepperfry's search functionality. Their cutting-edge technology has elevated our user experience to new heights, making it easier and more convenient for shoppers to find exactly what they're looking for.

One of the key features that sets Unbxd apart is its use of AI and machine learning to deliver highly relevant search results. The search algorithm considers a range of factors, including the user's search history, browsing behavior, and even their location, to provide personalized and accurate results.

I've been consistently impressed with the speed and efficiency of the search function, and the results are always on-point. The proof of the pudding is in the outcomes, which is reflected through our search conversions. Being a long-tail category, the nuances are elaborate and extensive.

In addition to the top-notch search functionality, the UNBXD team has been a pleasure to work with. Their customer support is outstanding, and they've been incredibly responsive and helpful in addressing any questions or concerns.

In conclusion, UNBXD has been an exceptional partner for Pepperfry, powering our search functionality to new levels of excellence. I highly recommend them to anyone looking to enhance their search capabilities and provide their customers with a seamless shopping experience. Review collected by and hosted on G2.com.

Nothing specific comes to mind. We've had a long and positive association with the product, service and team. Review collected by and hosted on G2.com.

Good Support & Product. And Ease of Use, Good Features avaliable Review collected by and hosted on G2.com.

Nothing for a dislike as a customer. Good Company Review collected by and hosted on G2.com.

very accurate search results, great flexibility, great support Review collected by and hosted on G2.com.

There are always things with any service you use that could be better that might not be tailored to your specific business case but with unbxd, the pros overcomes the cons with a large mile. If you have special requirements then unbxd will do everything they can to help. Review collected by and hosted on G2.com.

Delivers a great customer search experience, consistently. Review collected by and hosted on G2.com.

We have not experienced anything adverse. Review collected by and hosted on G2.com.

I like how there are many different ways to merchandise your products on the listing page. Review collected by and hosted on G2.com.

There are some gaps in the feature offering. But believe it will be resolved by a platform upgrade due C.Q1 '23 Review collected by and hosted on G2.com.

The support team is great and very quick in responding to issues and fixing problems.

Additionally, the search and recommendation functionality are very useful. The advanced search engines uses AI technology to provide recommendations based on multiple facets that are responsible for sale of the product. Review collected by and hosted on G2.com.

Although, there are several positives with the tool there have been times where the recommendations keyword recommendations have failed, albeit seldomly. This is certainly an area the product can improve on. Review collected by and hosted on G2.com.

Search on site performs very well and drives great conversion rate enhancement Review collected by and hosted on G2.com.

The system took me a few training sessions to get familiar with. Review collected by and hosted on G2.com.

The service we received during set up was highly professional.

Nothing was too hard, and the team was able to point us in the right direction and set up.

From a communication point of view, any bugs or errors, you were able to share examples and location and how the expected answer should be.

Many companies we have partnered with in the past just say it's wrong and consult the integration guide…….

As of now, the service we are receiving post-launch is amazing.

We look forward to working with you and the team for many years to come. Review collected by and hosted on G2.com.

There is nothing to dislike, It works as expected. Review collected by and hosted on G2.com.