# Best Proactive Notification Software - Page 4 *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Proactive notification software, or proactive multi-channel communication software, helps raise awareness for customers and companies by providing useful information or alerting individuals to some upcoming activity or action. This software enables users to get notifications to which they have subscribed and alert customers of upcoming deadlines, payments, product updates, and noteworthy promotions, in addition to suspicious activity on their accounts. Proactive notification software can also alert customers about the events and other information of a company to help optimize customer service and increase sales. This type of software can deliver notifications in the form of SMS (text), voice messaging, email, or fax notifications, and can often allow for a two-way chat. To qualify for inclusion in the Proactive Notification category, a product must: - Allow users to receive reminders, alerts, and notifications in the form of one or more of the following methods: email, SMS, voice message, etc. - Integrate with customer database software, like CRM Software, in order to extract customer-related data ## Top Proactive Notification Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5.0 (6,650 reviews) | Omnichannel ticket routing with automation triggers | "[Great Complete CRM](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-4530447)" | | 2 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,375 reviews) | Mass employee alerts with keyword-based segmentation | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" | | 3 | [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) | 4.7/5.0 (982 reviews) | Voice-first emergency alerts with multi-channel broadcast | "[Intuitive UI, Wish-List Features, and Exceptionally Responsive Support](https://www.g2.com/survey_responses/dialmycalls-review-13131043)" | | 4 | [Amazon Simple Queue Service (SQS)](https://www.g2.com/products/amazon-simple-queue-service-sqs/reviews) | 4.4/5.0 (126 reviews) | Async event queuing for AWS-native workflows | "[Efficient, Scalable Messaging for ETL and Event-Driven Pipelines](https://www.g2.com/survey_responses/amazon-simple-queue-service-sqs-review-12904708)" | | 5 | [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) | 4.8/5.0 (815 reviews) | Emergency text broadcasts with two-way replies | "[Very user friendly, and time saving!](https://www.g2.com/survey_responses/text-em-all-review-8633417)" | | 6 | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5.0 (1,467 reviews) | Omnichannel routing with Salesforce integration | "[Effortless Setup, Powerful Integrations](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)" | | 7 | [Talkdesk](https://www.g2.com/products/talkdesk/reviews) | 4.4/5.0 (2,452 reviews) | Omnichannel call routing with Salesforce integration | "[TalkDesk Shines with Smart Ticket Categorization and Seamless Zendesk Integration](https://www.g2.com/survey_responses/talkdesk-review-13075196)" | | 8 | [Wati](https://www.g2.com/products/wati/reviews) | 4.6/5.0 (480 reviews) | WhatsApp broadcast campaigns with chatbot automation | "[Game-Changing WhatsApp Automation for Meta Ad Lead Follow-Up](https://www.g2.com/survey_responses/wati-review-13092376)" | | 9 | [OneSignal](https://www.g2.com/products/onesignal/reviews) | 4.7/5.0 (1,195 reviews) | Cross-platform proactive notification with single-SDK integration | "[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)" | | 10 | [ClickPost](https://www.g2.com/products/clickpost/reviews) | 4.8/5.0 (144 reviews) | Multi-carrier NDR automation with AI-powered customer outreach | "[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)" | --- ## What Are the Most Common Questions About Proactive Notification Software? *AI-generated · Last updated: May 26, 2026* ### What is the most affordable proactive notification software for SMBs? Based on G2 reviews, buyers looking for affordable proactive notification software for SMBs most often mention ease of setup, practical pricing, and the ability to send reminders or updates without adding a lot of technical overhead. According to verified users, Textedly is described as affordable and easy to operate for customer updates, while DialMyCalls is praised for pay-as-you-go or credit-based flexibility that fits smaller or inconsistent usage patterns. G2 reviewers also mention Text-Em-All as a budget-friendly option for group communication and emergency messaging. Across these reviews, SMB teams consistently value simple setup, dependable delivery, and tools that reduce manual outreach for reminders, alerts, and promotions. **Here are some of the top-rated products on G2:** - [Textedly](https://www.g2.com/products/textedly/reviews/textedly-review-12696770) – used for affordable customer updates, event reminders, and bulk texts with easy setup - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews/dialmycalls-review-12639569) – fits smaller teams with pay-as-you-go messaging for alerts and audience outreach - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews/text-em-all-review-11729507) – described as budget-friendly for broadcast text messages and team communication ### Which vendor provides multi-channel proactive messaging? Based on G2 reviews, [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews/zendesk-for-customer-service-review-11784244) stands out most clearly for multi-channel proactive messaging in this category. According to verified users, teams use it to centralize email, chat, social media, phone, text, and ticket-based communication in one place. G2 reviewers mention that its automation, triggers, and unified workflows help support teams keep customers updated during transactions, handle high ticket volumes, and reduce fragmented communication across channels. Reviewers also note strengths in reporting, knowledge base support, and scalable workflows, though some mention setup complexity and cost considerations. Overall, the review themes consistently point to Zendesk as a strong fit for organizations that need one platform for coordinated, proactive outreach and service communications. ### Which vendor offers AI-powered notification personalization? Based on G2 reviews, the strongest signals around AI-powered notification personalization come from platforms that help teams segment audiences, automate journeys, or tailor outreach based on behavior. According to verified users, OneSignal is used to personalize push notifications, emails, and in-app messages with segmentation and audience targeting. G2 reviewers also mention Netcore Customer Engagement Platform for behavior-based journeys across email, SMS, WhatsApp, and website messaging, and Pushwoosh for segmentation and automated user journeys tied to event-based communication. Across these reviews, buyers repeatedly highlight easier targeting, automated flows, and more relevant messaging as the main benefits of AI-assisted personalization, rather than generic bulk sends. ### What platform integrates proactive notifications with CRM tools? Based on G2 reviews, buyers often look for proactive notification software that connects directly to CRM and customer data workflows so teams can trigger timely messages without switching tools. According to verified users, Zendesk for Customer Service supports integrations and APIs that help centralize support and follow-up communication. G2 reviewers also mention Salesmsg for working well with HubSpot and enabling reminder and follow-up messaging from CRM data, while Wati is noted for integrations with HubSpot, Zapier, Google Sheets, and other systems to move lead and customer details into messaging workflows. Across reviews, the most valued outcomes are less manual work, faster follow-up, and better visibility into customer conversations. ### What platform provides analytics on notification engagement? Based on G2 reviews, several products stand out for giving teams visibility into how notifications perform after they are sent. According to verified users, Pushly is frequently praised for clear reporting, strong analytics, and insights that help teams evaluate clicks, conversions, and audience response. G2 reviewers also mention OneSignal for real-time analytics tied to push campaigns and segmentation, while Pushwoosh is noted for campaign analysis, testing, and performance visibility across automated flows. Review themes consistently show that buyers value tools that make it easy to see what was delivered, how audiences responded, and which campaigns deserve optimization, especially for ongoing engagement and retention programs. ### What is the best proactive notification system for customer alerts? Based on G2 reviews, the best proactive notification system for customer alerts depends on whether teams prioritize support workflows, mass texting, or urgent outreach. According to verified users, Zendesk for Customer Service is often chosen for organized customer alerts tied to ticketing, automation, and multi-channel communication. G2 reviewers also highlight Textedly for quick customer updates, reminders, and promotions, and DialMyCalls for rapid mass alerts through voice and text when teams need to reach large groups quickly. Across the review data, buyers consistently value tools that centralize communications, speed up follow-up, and help make sure important updates are delivered without relying on manual one-by-one outreach. **Here are some of the top-rated products on G2:** - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews/zendesk-for-customer-service-review-12524091) – used for automated follow-up, ticket updates, and centralized customer communication - [Textedly](https://www.g2.com/products/textedly/reviews/textedly-review-12696770) – supports customer updates and reminders with easy bulk texting workflows - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews/dialmycalls-review-12795257) – helps teams send urgent alerts to large groups quickly during emergency situations ### Which proactive notification platform offers the fastest message delivery? Based on G2 reviews, several products earn strong mention for fast message delivery, especially in time-sensitive use cases. According to verified users, DialMyCalls is repeatedly described as helping teams notify large groups within seconds during emergencies, outages, and urgent updates. G2 reviewers also mention Dexatel for fast delivery of authentication messages and transaction notifications, and Pushwoosh for rapid push notification delivery during live or time-sensitive campaigns. Across the review set, buyers most often associate speed with tools that support urgent alerts, authentication, or real-time engagement. The strongest recurring theme is dependable delivery under pressure, particularly when delays can affect safety, trust, or response rates. ### Which tool supports proactive notifications for compliance purposes? Based on G2 reviews, buyers seeking proactive notifications for compliance purposes often emphasize auditability, secure communication, and documented workflows. According to verified users, Zendesk for Customer Service is used to maintain clear documentation trails, structured tracking, and centralized records that support audit readiness and consistent follow-up. G2 reviewers also mention Textline for healthcare communication where HIPAA compliance and two-way patient texting are important, while RedFlag is described as useful for safety requirements, emergency notices, and reliable mass alerts to employees or tenants. Across reviews, the common priority is having dependable messaging with traceability, controlled workflows, and clear records when communications need to meet internal or regulated standards. ### What is the top-rated proactive notification platform for enterprises? Based on G2 reviews, enterprise buyers tend to favor platforms that combine scale, automation, integrations, and centralized communication management. According to verified users, Zendesk for Customer Service is frequently described as a powerful, scalable platform for high-volume support, automation, and multi-channel communication across large teams. G2 reviewers also mention Genesys Cloud CX for complex customer journeys, omnichannel orchestration, and AI-supported routing, while Netcore Customer Engagement Platform is highlighted for managing engagement across email, SMS, WhatsApp, and website messaging from one place. Across these reviews, enterprise users consistently value broad channel support, workflow flexibility, reporting, and the ability to reduce manual work while maintaining organized communication at scale. **Here are some of the top-rated products on G2:** - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews/zendesk-for-customer-service-review-11784244) – supports scalable, multi-channel support and proactive communication workflows - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews/genesys-cloud-cx-review-12502148) – fits enterprises managing complex customer journeys, routing, and digital channels - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews/netcore-customer-engagement-platform-review-12038478) – helps teams run personalized journeys across major engagement channels ### Which solution supports automated event-based notifications? Based on G2 reviews, automated event-based notifications are a core strength for platforms built around triggers, workflows, and conditional delivery. According to verified users, SuprSend is specifically praised for end-to-end notification workflows, conditional logic, batching, and multi-channel delivery from one system. G2 reviewers also mention Knock for scheduling, branching, throttling, and workflow-based notifications that remove backend complexity, while Pushly is noted for behavior-based triggers and audience segmentation that support real-time engagement. Across these reviews, the most consistent buyer takeaway is that event-based notification tools are valued when they let teams automate delivery logic, reduce engineering effort, and keep messages timely across web, email, push, or in-app channels. ## G2 Grid® for Proactive Notification Software ![G2 Grid® for Proactive Notification Software plotting products by satisfaction and market presence](https://www.g2.com/categories/proactive-notification/grids.png?focus%5B%5D=574&focus%5B%5D=18815&focus%5B%5D=9170&focus%5B%5D=20196&focus%5B%5D=40744&focus%5B%5D=4215&focus%5B%5D=5511&focus%5B%5D=27101) Highlighted products: Zendesk for Customer Service, Textedly, DialMyCalls, Amazon Simple Queue Service (SQS), Text-Em-All, Genesys Cloud CX, Talkdesk, and OneSignal. Underlying data: [Grid® JSON](https://www.g2.com/categories/proactive-notification/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=textedly&focus%5B%5D=dialmycalls&focus%5B%5D=amazon-simple-queue-service-sqs&focus%5B%5D=text-em-all&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=talkdesk&focus%5B%5D=onesignal) ## How Many Proactive Notification Software Products Does G2 Track? **Total Products under this Category:** 99 ### Category Stats (Jul 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: eShipz (+0.92%) - Among all products in this category, eShipz recorded the largest rating increase compared to last month *Last updated: July 21, 2026* ## How Does G2 Rank Proactive Notification Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 23,600+ Authentic Reviews - 99+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Proactive Notification Software Is Best for Your Use Case? - **Leader:** [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - **Highest Performer:** [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - **Easiest to Use:** [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - **Top Trending:** [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - **Best Free Software:** [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) --- **Sponsored** ### DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=9&secure%5Bchosen_at%5D=2026-07-21T08%3A15%3A12Z&secure%5Bdisplayable_resource_id%5D=9&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=9&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=9170&secure%5Bresource_id%5D=9&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fproactive-notification%3Fopen_modal_url%3D%252Fproducts%252Fnetcore-customer-engagement-platform%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fproactive-notification%2526source%253Dcategory&secure%5Btoken%5D=69c9d420da62f7c490519689d9367257246fa0d42692542f339014cdc11d542b&secure%5Burl%5D=https%3A%2F%2Fwww.dialmycalls.com%2Fsignup&secure%5Burl_type%5D=free_trial) --- ## What Are the Top-Rated Proactive Notification Software Products in 2026? ### 1. [BoostSolutions’ Alert Reminder](https://www.g2.com/products/boostsolutions-alert-reminder/reviews) BoostSolutions' Alert Reminder for SharePoint Online simplifies your process of creating an alert or reminder flow. With its intuitive, user-friendly interface, creating a flow is accomplished with minimal effort - no coding or programming required. This powerful tool ensures you stay informed about item creations, modifications, deletions, and upcoming tasks, thereby enhancing the efficiency of your task management. This tool allows you to customize alert and reminder emails with detailed item information, attachments, tables, images, links, and more. You can also automate reminders about upcoming tasks and deadlines, adjusting the frequency of reminders to suit your needs. Field-based conditions offer more control over alert dispatches, triggered by changes in column value, status updates, or overdue tasks. The Alert Reminder supports multiple ways to specify recipients, accommodating SharePoint groups, specific users, or email addresses in a list column. All item changes, including old and new values, are tracked and prominently highlighted in the email body, enabling quick identification and response to changes. The app is now available for SharePoint Online! Simply search for "Alert Reminder" to find and add it to your site, and start your 30-day free trial today. To subscribe or learn more, visit our website: www.boostsolutions.com For sales inquiries, contact us at sales@boostsolutions.com For support, reach out to support@boostsolutions.com **Who Is the Company Behind BoostSolutions’ Alert Reminder?** - **Seller:** [BoostSolutions](https://www.g2.com/sellers/boostsolutions) - **Year Founded:** 2007 - **HQ Location:** Beijing, CN - **Twitter:** @SharePointBoost (288 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sharepointboost (29 employees on LinkedIn®) ### 2. [CallingPost Group Communications](https://www.g2.com/products/callingpost-group-communications/reviews) CallingPost is a BULK GROUP messaging service, website, and app sending communications by phone (pre-recorded voice), text (SMS), and/or email. Stay Connected with CallingPost! In 1995, we created CallingPost to make group communication fast, easy & reliable. We are the original pioneers in mass messaging technology. Our system is built on a solid foundation of excellence, trust, and reliability. Starting as a one-to-many phone system, we have expanded our service to include email, text, and analytical reporting. Help your people thrive today by making communication fast, easy & reliable for everyone. No one has to feel frustrated or left out. We are proud to have facilitated over 1 Billion communications! **Who Is the Company Behind CallingPost Group Communications?** - **Seller:** [CallingPost Commuincations](https://www.g2.com/sellers/callingpost-commuincations) - **Year Founded:** 1995 - **HQ Location:** Evans, US - **LinkedIn® Page:** https://www.linkedin.com/company/callingpost/ (20 employees on LinkedIn®) ### 3. [CallMultiplier](https://www.g2.com/products/callmultiplier/reviews) CallMultiplier is an automated calling and messaging service that helps businesses, schools, and organizations send voice messages, texts, and emails quickly. Instead of making calls one by one, users can send messages to multiple contacts at once, saving time and effort. The platform is easy to use, allowing users to schedule messages, send reminders, and manage communication efficiently. Whether for emergency alerts, customer updates, or event notifications, CallMultiplier ensures fast and reliable outreach. Its automation features make communication hassle-free, helping organizations stay connected with their audience. **Who Is the Company Behind CallMultiplier?** - **Seller:** [CallMultiplier](https://www.g2.com/sellers/callmultiplier) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [Call Systems Technology](https://www.g2.com/products/call-systems-technology/reviews) Call Systems Technology is a provider of innovative communication and critical alert solutions, with over 25 years of experience in the industry. CST offers a comprehensive range of products designed to enhance operational efficiency and safety across various sectors, including hospitality, healthcare, education, and leisure. Their solutions encompass wireless call points, critical alert messaging systems, call button solutions, paging systems, two-way radios, and the Gen2 messaging and alarm monitoring software. With installations in over 20,000 sites and a presence in more than 40 countries, CST is committed to delivering pioneering technology and world-class customer care. Key Features and Functionality: - Wireless Call Points and Call Button Solutions: Enable instant, discreet communication between staff and customers, improving response times and service quality. - Critical Alert Messaging Systems: Provide real-time alerts for emergencies, ensuring swift action and enhanced safety. - Paging Systems: Facilitate efficient staff coordination and customer notifications, reducing wait times and improving operational flow. - Two-Way Radios: Offer reliable, clear communication for teams, essential for coordinating tasks and ensuring safety. - Gen2 Messaging and Alarm Monitoring Software: Acts as a central hub for all communications, sending and receiving messages or alerts from all departments, equipment, and staff members. Primary Value and Solutions Provided: CST's products are designed to improve communications, maximize productivity, and deliver excellent customer service. By integrating their solutions, businesses can enhance staff coordination, reduce response times, and ensure a safer environment for both employees and customers. Their systems are industry-tested and approved, offering robust and reliable performance tailored to the unique needs of various sectors. **Who Is the Company Behind Call Systems Technology?** - **Seller:** [Call Systems Technology](https://www.g2.com/sellers/call-systems-technology) - **Year Founded:** 1995 - **HQ Location:** Elstree, GB - **LinkedIn® Page:** https://linkedin.com/company/call-systems-technology (44 employees on LinkedIn®) ### 5. [Cloud Alert](https://www.g2.com/products/cloud-alert/reviews) Cloud Alert is the most secure, cost effective and interactive instant notification system for mobile devices **Who Is the Company Behind Cloud Alert?** - **Seller:** [Cloud Alert](https://www.g2.com/sellers/cloud-alert) - **Year Founded:** 2016 - **HQ Location:** Bahrain, BH - **Twitter:** @CloudAlertApp (11 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/cloudalert (1 employees on LinkedIn®) ### 6. [Digimiles](https://www.g2.com/products/digimiles/reviews) Digimiles is trusted SMS gateway provider with advanced technolgy in enterprise Messaging Solutions such as alerts, API, SMS Marketing. **Who Is the Company Behind Digimiles?** - **Seller:** [Digimiles](https://www.g2.com/sellers/digimiles) - **Year Founded:** 2017 - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** http://www.linkedin.com/company/digimiles-india-private-limited (3 employees on LinkedIn®) ### 7. [DOV-E](https://www.g2.com/products/dov-e/reviews) DOV-E provides users with new possibilities of communication through sound. **Who Is the Company Behind DOV-E?** - **Seller:** [DOV-E](https://www.g2.com/sellers/dov-e) - **Year Founded:** 2012 - **HQ Location:** Singapore, SG - **Twitter:** @2018_DOV_E (12 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lazada/ (21,357 employees on LinkedIn®) ### 8. [eGain Notify](https://www.g2.com/products/egain-notify/reviews) eGain Notify is a flexible, easy-to-use application for managing and delivering automatic reminders, alerts, and updates, i.e., notifications, at all stages of the customer relationship cycle. **Who Is the Company Behind eGain Notify?** - **Seller:** [eGain](https://www.g2.com/sellers/egain) - **Year Founded:** 1997 - **HQ Location:** Sunnyvale, CA - **Twitter:** @eGain (2,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8084/ (780 employees on LinkedIn®) - **Ownership:** NasdaqCM:EGAN ### 9. [Enghouse Message Gateway](https://www.g2.com/products/enghouse-message-gateway/reviews) Push Notification Gateway extends the reach of enterprise messaging into the realm of the smartphone, to deliver highly engaging, personalized messages directly to the home screen of the user's handset. **Who Is the Company Behind Enghouse Message Gateway?** - **Seller:** [Enghouse Systems](https://www.g2.com/sellers/enghouse-systems) - **Year Founded:** 1984 - **HQ Location:** Markham - **Twitter:** @EnghouseInterac (2,418 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/enghouse/ (1,294 employees on LinkedIn®) - **Ownership:** ENGH (TSE) ### 10. [Geoxis SocialProof](https://www.g2.com/products/geoxis-socialproof/reviews) Skyrocket Conversions & Increase Growth. Increase your website's growth by using our notification widgets. More engagement, growth & leads. Install pixel Easily integrate it on any website with just one line of code. Create your notification Create and customize your notification however you like it. Grow & Profit Generate more leads, conversions and growth. It's that easy. **Who Is the Company Behind Geoxis SocialProof?** - **Seller:** [Geoxis iHub](https://www.g2.com/sellers/geoxis-ihub) - **Year Founded:** 2019 - **HQ Location:** Varanasi, IN - **LinkedIn® Page:** http://www.linkedin.com/company/geoxis (2 employees on LinkedIn®) ### 11. [ideri note](https://www.g2.com/products/ideri-note/reviews) Desktop Alerting and Notification - Send messages and push notifications using IDERI note It allows you to display instant messages and push notifications directly on users' screens. Optimize your crisis management, alert end users, communicate in mass and in real time. **Who Is the Company Behind ideri note?** - **Seller:** [IDERI GmbH](https://www.g2.com/sellers/ideri-gmbh) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [ipSCAPE](https://www.g2.com/products/ipscape/reviews) IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement​. We provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels.  We empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs in the AI-era. Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools. **Average Rating:** 4.8/5.0 **Total Reviews:** 28 **How Do G2 Users Rate ipSCAPE?** - **Ease of Use:** 9.8/10 (Category avg: 9.0/10) **Who Is the Company Behind ipSCAPE?** - **Seller:** [IPscape](https://www.g2.com/sellers/ipscape) - **Year Founded:** 2005 - **HQ Location:** North Sydney, NSW - **Twitter:** @IPscape (435 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ipscape/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Services, Financial Services - **Company Size:** 79% Small-Business, 18% Mid-Market #### What Are Recent G2 Reviews of ipSCAPE? **"[Accurate](https://www.g2.com/survey_responses/ipscape-review-8247991)"** **Rating:** 5.0/5.0 stars *— Jhona H.* [Read full review](https://www.g2.com/survey_responses/ipscape-review-8247991) --- **"[GOOD](https://www.g2.com/survey_responses/ipscape-review-8223809)"** **Rating:** 5.0/5.0 stars *— Marilyn B.* [Read full review](https://www.g2.com/survey_responses/ipscape-review-8223809) --- ### 13. [Matidor.com](https://www.g2.com/products/matidor-com/reviews) Matidor is a GIS-native field operations platform built for oil and gas companies, environmental consulting firms, and multi-site operations teams. Founded in 2019 in Canada by a team with roots in Google Earth, Matidor was designed to solve the operational problems that generic project management tools cannot: real-time budget control, offline field work, and geographic coordination across distributed sites. Operations teams use Matidor to manage 10 to 100 concurrent projects without spreadsheet chaos — whether overseeing well abandonment programs, pipeline integrity inspections, Phase I through III environmental site assessments, remediation projects, or multi-site construction and utilities work. Four core capabilities power the platform: •Location Intelligence puts every project on an interactive GIS map with multi-layer visualization of regulatory zones, right-of-way corridors, environmental constraints, and asset disposition. Operations managers see their entire portfolio geographically, enabling proximity-based resource coordination and complete spatial context for every decision. •Project Management delivers portfolio dashboards with color-coded health indicators, custom workflows, contractor portals, and centralized communication. Monthly reports that previously took days generate in minutes. •Budget and Cost Control tracks every dollar as field costs flow in real time. Automated alerts trigger at 70, 90, and 100 percent of budget thresholds. AFE budget tracking, cost-by-well reporting, and accounting integration eliminate the month-end surprise cycle. Integrations include QuickBooks Online and Deltek Vantagepoint. •Field Operations delivers 100 percent offline-first mobile apps for remote well sites, pipeline corridors, and environmental assessment zones with zero cellular coverage. Field crews collect GPS-tagged photos and submit forms without connectivity. Everything syncs automatically when connection returns, with timestamps and attribution for compliance-ready documentation. Implementation takes 4 to 6 weeks, not 6 to 12 months. No IT team required. Integrates with QuickBooks Online, Deltek Vantagepoint, ArcGIS, Microsoft Power BI, Harvest, Replicon, and custom systems via REST API. Recognized as a TechCrunch Startup Battlefield finalist and SXSW 2021 pitch finalist. Trusted by 100+ operations teams across North America. Free 14-day trial at matidor.com. **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Matidor.com?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) **Who Is the Company Behind Matidor.com?** - **Seller:** [Matidor.com](https://www.g2.com/sellers/matidor-com) - **Year Founded:** 2018 - **HQ Location:** Burnaby, CA - **Twitter:** @matidor_com (147 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/matidorapp/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Small-Business, 43% Mid-Market #### What Are Matidor.com's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Tracking Efficiency (2 reviews) - Customer Support (1 reviews) - Easy Integration (1 reviews) - Form Creation (1 reviews) **Cons:** - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Matidor.com? *AI-generated summary from verified user reviews* **Pros:** - Users find Matidor.com to offer **ease of use** , simplifying project tracking and budget management effectively. - Users find **tracking efficiency** in Matidor.com excellent, making project and budget management simple and streamlined. - Users value the **excellent customer support** of Matidor.com, praising its quick responses to resolve issues effectively. - Users find the **easy integration** of Matidor.com essential for efficient project management from the field. - Users appreciate the **ease of form creation** in Matidor, enhancing project tracking and budget management significantly. **Cons:** - Users experience a **steep learning curve** when adapting to Matidor, but support from the team helps ease the transition. #### What Are Recent G2 Reviews of Matidor.com? **"[Intuitive Map-Centric Platform That Centralizes Location-Based Workflows](https://www.g2.com/survey_responses/matidor-com-review-12757960)"** **Rating:** 5.0/5.0 stars *— Laura J.* [Read full review](https://www.g2.com/survey_responses/matidor-com-review-12757960) --- **"[Matidor's been great at streamlining our projects and keeping everything in one place.](https://www.g2.com/survey_responses/matidor-com-review-12757737)"** **Rating:** 5.0/5.0 stars *— Phoenix P.* [Read full review](https://www.g2.com/survey_responses/matidor-com-review-12757737) --- ### 14. [MessageMadeEasy.com](https://www.g2.com/products/messagemadeeasy-com/reviews) A message broadcast SaaS that allows users to self-manage and target message multiple contact groups via voice, text, and e-mail. **Who Is the Company Behind MessageMadeEasy.com?** - **Seller:** [MessageMadeEasy](https://www.g2.com/sellers/messagemadeeasy) - **Year Founded:** 2010 - **HQ Location:** Akron, US - **Twitter:** @MessageMadeEasy (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/message-made-easy-llc (1 employees on LinkedIn®) ### 15. [Mindful by Medallia](https://www.g2.com/products/mindful-by-medallia/reviews) Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so we bridge the gap between experiences, bringing customers the help they need at a time that’s best for them. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. • Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. • Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. • Traditional hold times are a thing of the past by providing premier callback in the IVR. • Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty. **Average Rating:** 4.8/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Mindful by Medallia?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.7/10 (Category avg: 8.9/10) - **Ease of Use:** 9.7/10 (Category avg: 9.0/10) **Who Is the Company Behind Mindful by Medallia?** - **Seller:** [Medallia](https://www.g2.com/sellers/medallia) - **Year Founded:** 2001 - **HQ Location:** San Francisco, CA - **Twitter:** @Medallia (12,225 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/49697/ (1,938 employees on LinkedIn®) - **Phone:** 650-321-3000 **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Mindful by Medallia? **"[Robust and user-friendly tool](https://www.g2.com/survey_responses/mindful-by-medallia-review-6971851)"** **Rating:** 5.0/5.0 stars *— Derick H.* [Read full review](https://www.g2.com/survey_responses/mindful-by-medallia-review-6971851) --- **"[Easy to use](https://www.g2.com/survey_responses/mindful-by-medallia-review-9754879)"** **Rating:** 4.0/5.0 stars *— James R.* [Read full review](https://www.g2.com/survey_responses/mindful-by-medallia-review-9754879) --- ### 16. [Notifee](https://www.g2.com/products/notifee/reviews) Notifee is a comprehensive notifications library for React Native applications, offering developers a unified JavaScript API to create, customize, and manage local notifications on both Android and iOS platforms. Designed as the successor to the notifications module in React Native Firebase v5, Notifee has been reengineered from the ground up to provide enhanced features, improved testing, thorough documentation, and broad device compatibility. Key Features and Functionality: - Channel and Category Management: Allows for the customization of notification behavior by managing application channels on Android and categories on iOS. - Quick Actions: Enables the presentation and handling of quick actions alongside notification content, with support for both background and foreground execution using JavaScript. - Styled Notifications: Supports various notification styles, including Big Text, Big Picture, Inbox, and Messaging on Android, as well as attachments and custom summary text on iOS. - Trigger Notifications: Facilitates the scheduling of notifications to display at specific times or to repeat at regular intervals. - Remote and Local Image Support: Allows notifications to display images from both remote sources and local assets, including support for React Native image assets. - Notification Events: Provides hooks into events such as actions, inputs, and when notifications are displayed or dismissed, whether the application is in the background or foreground. - Service Notifications: Leverages React Native headless tasks to launch foreground service notifications, useful for scenarios like music playback, navigation, and progress indicators. Primary Value and User Solutions: Notifee addresses the complexities of implementing rich, interactive notifications in React Native applications by offering a powerful and flexible API that abstracts the intricacies of native Android and iOS notification systems. By providing advanced customization options and comprehensive event handling, Notifee empowers developers to create engaging user experiences, enhance user retention, and effectively manage notification workflows without the need for deep platform-specific knowledge. **Who Is the Company Behind Notifee?** - **Seller:** [Notifee](https://www.g2.com/sellers/notifee) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [Notifuse](https://www.g2.com/products/notifuse/reviews) Notifuse helps you integrate a state-of-the-art Notification Center into your SaaS app. Your users will now be able to receive in-app notifications, and choose their notification preferences (in-app, email, sms, slack...). Notifuse provides a notification "bell" that you can integrate in your app & APIs to save weeks of work to your developers. The notification templates & translations can be updated directly from the interface by the marketers. We offer a large free tier to help young SaaS startups too. **Who Is the Company Behind Notifuse?** - **Seller:** [Notifuse](https://www.g2.com/sellers/notifuse) - **Year Founded:** 2020 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/notifuse (1 employees on LinkedIn®) ### 18. [NRT SMS](https://www.g2.com/products/nrt-sms/reviews) NRTSMS is leading B2B Service provider of Bulk SMS, OTP SMS,Voice SMS, virtual no. and Cloud Telephony Services Like (Toll-free no, IVR solutions, Miscall Solution). In the today′s world, people are getting busier, so technology finds an even better way to reach them even after their busy schedule via their cell phones. **Who Is the Company Behind NRT SMS?** - **Seller:** [NRT SMS](https://www.g2.com/sellers/nrt-sms) - **Year Founded:** 2010 - **HQ Location:** BHOPAL, IN - **LinkedIn® Page:** https://www.linkedin.com/company/nrt-sms-bulk-sms-service (5 employees on LinkedIn®) ### 19. [PushMaze](https://www.g2.com/products/pushmaze/reviews) PushMaze is a self-hosted push notification software designed to help businesses engage their audience through targeted mobile and web browser notifications. By leveraging Firebase Cloud Messaging , PushMaze enables users to send unlimited notifications without incurring recurring costs, making it a cost-effective solution for enhancing user engagement and retention. Key Features and Functionality: - Self-Hosted Platform: Users have full control over their data and notifications, ensuring privacy and security. - Unlimited Notifications: Send an unlimited number of push notifications without additional costs. - Multi-Platform Support: Compatible with both mobile and web browsers, allowing for a broader reach. - Advanced Targeting: Features such as A/B testing, campaign segmentation, contextual targeting, and device targeting enable precise audience engagement. - Scheduling and Automation: Schedule notifications and automate campaigns to deliver messages at optimal times. - Comprehensive Analytics: Access detailed metrics to monitor campaign performance and user engagement. - Multi-User and Multi-Domain Support: Manage multiple users and domains from a single dashboard, facilitating collaboration and scalability. Primary Value and User Solutions: PushMaze addresses the need for an affordable and efficient push notification system by offering a one-time payment model, eliminating ongoing subscription fees. Its self-hosted nature ensures data privacy and control, which is crucial for businesses handling sensitive information. The platform's advanced targeting and analytics capabilities allow for personalized and effective communication strategies, leading to increased user engagement and retention. By supporting unlimited notifications and multiple platforms, PushMaze provides a scalable solution suitable for businesses of various sizes aiming to enhance their marketing efforts through direct and timely user interactions. **Who Is the Company Behind PushMaze?** - **Seller:** [PushMaze](https://www.g2.com/sellers/pushmaze) - **Year Founded:** 2017 - **HQ Location:** Prakanong, TH - **LinkedIn® Page:** http://www.linkedin.com/company/pushmaze (1 employees on LinkedIn®) ### 20. [RevText](https://www.g2.com/products/revtext/reviews) RevText is a powerful, easy-to-use SMS marketing platform designed to help businesses engage their audience, increase revenue, and streamline communication. Our compliant, high-converting text messaging solutions ensure your brand reaches customers instantly—without the hassle of complex regulations. Key Features: ✅ User-Friendly Inbox – Manage conversations effortlessly with a simple, intuitive interface. ✅ Automated Campaigns – Set up SMS sequences to nurture leads and drive sales on autopilot. ✅ Performance Dashboard – Track engagement, conversions, and campaign success in real time. ✅ Zapier Integration – Connect with thousands of apps to automate your workflows seamlessly. ✅ Unlimited Keywords & Tags – Organize contacts and trigger automated responses with ease. ✅ Call Forwarding – Never miss a lead by forwarding calls directly to your phone. ✅ Rich Media Support – Send GIFs, images, voice memos, and contact cards for more engaging messages. **Who Is the Company Behind RevText?** - **Seller:** [RevText](https://www.g2.com/sellers/revtext) - **Year Founded:** 2023 - **HQ Location:** Rockledge, US - **LinkedIn® Page:** https://www.linkedin.com/company/revtextofficial (1 employees on LinkedIn®) ### 21. [Ropig](https://www.g2.com/products/ropig/reviews) Developers: stop being interrupted by alerts. Finally, you can stop alerts from blowing up your inbox. Events in Ropig are prioritized and filtered to your preferences, so you’re notified only about what’s most important – not everything else! **Who Is the Company Behind Ropig?** - **Seller:** [Ropig](https://www.g2.com/sellers/ropig) - **HQ Location:** N/A - **Twitter:** @meetropig (62 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 22. [SmartNotify Me](https://www.g2.com/products/smartnotify-me/reviews) SmartNotify Me is a cloud-based system for sending Push Notification on mobile devices. **Who Is the Company Behind SmartNotify Me?** - **Seller:** [Friend2Friend](https://www.g2.com/sellers/friend2friend) - **Year Founded:** 2007 - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** http://www.linkedin.com/company/friend2friend (39 employees on LinkedIn®) ### 23. [Tixt](https://www.g2.com/products/tixt/reviews) Tixt is a texting integration that works with ConnectWise Manage. Tixt takes customers text messages and converts them to tickets in ConnectWise Manage. Technicians can respond from the ticket OR from their cell phone but the entire conversation stays on the ticket in Manage. Visit www.tixt.us for a free trial! **Who Is the Company Behind Tixt?** - **Seller:** [Gozynta](https://www.g2.com/sellers/gozynta) - **Year Founded:** 2018 - **HQ Location:** Dover, US - **LinkedIn® Page:** https://www.linkedin.com/company/gozynta/ (12 employees on LinkedIn®) ### 24. [Upaknee](https://www.g2.com/products/upaknee/reviews) Upaknee is a leading provider of email & SMS communications technology. We offer a robust platform, providing organizations with an easy and intuitive toolset as a means of online communication and engagement with clients, contacts, and supporters. Our specialties include email newsletters, campaigns, subscription centers, widgets, forms, SMS notifications, and more. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Upaknee?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Upaknee?** - **Seller:** [Upaknee](https://www.g2.com/sellers/upaknee) - **Year Founded:** 2008 - **HQ Location:** Toronto, CA - **Twitter:** @upaknee (830 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/upaknee-inc- (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Upaknee? **"[Awesome Cloud Based Email Marketing tools and Services](https://www.g2.com/survey_responses/upaknee-review-3948865)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/upaknee-review-3948865) --- #### What Are G2 Users Discussing About Upaknee? - [What is Upaknee used for?](https://www.g2.com/discussions/what-is-upaknee-used-for) ## What Is Proactive Notification Software? [Customer Service Software](https://www.g2.com/categories/customer-service) ## What Software Categories Are Similar to Proactive Notification Software? - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Live Chat Software](https://www.g2.com/categories/live-chat) - [Chatbots Software](https://www.g2.com/categories/chatbots) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) - [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) - [Conversational Support Software](https://www.g2.com/categories/conversational-support)