Douglas B.
DB
Douglas B.
Senior Vice President Learning, Diversity, and Talent
Mid-Market (51-1000 emp.)
"NetChex has been able to provide the best customer service i have experienced."
5/5
What do you like best about Netchex?

NetChex provides inovative technology at an affordable price. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Really I have not found anything I do not like Review collected by and hosted on G2.com.

TJ
Taylor J.
Mid-Market (51-1000 emp.)
"I have worked in Netchex a few years now and it is very user friendly."
4/5
What do you like best about Netchex?

The reporting system, Netguide and timecards. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Some of the deductions are very limited for payroll. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Great System with Fantastic Support Crew"
4.5/5
What do you like best about Netchex?

Netchex is very intuitive and even when you need assistance, the Netchex support team is there to help. It's great that there are also walkthru's, guides, and articles. Very beginner friendly and great to use! Review collected by and hosted on G2.com.

What do you dislike about Netchex?

As someone who is using Netchex for the first time as a payroll system, it has been great so far. The only issue I had ran into was a report that wasn't organized cleanly so I had to figure some things out on my end to really organize the data the way that would be most helpful. Reports can be more clean and organized, data wise. Review collected by and hosted on G2.com.

KK
Kimberly K.
People Resource Representative
Mid-Market (51-1000 emp.)
"Good program for a small company"
4.5/5
What do you like best about Netchex?

The program provides reliable timekeeping, especially the app. We utilize the timekeeping and payroll functions. I personally find the Announcement feature a helpful "extra." Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Employees with tenure are continually confused about their PTO accrual and balances. Balance for tenured employees should be available either first day of fiscal year, or, the employee anniversary date, as accrual periods cause issues for tenured employees scheduling time off prior to "accrual." Review collected by and hosted on G2.com.

JC
Joel C.
Mid-Market (51-1000 emp.)
"Short wait, great service"
5/5
What do you like best about Netchex?

The waiting time for a service rep at Netchex is usually just seconds, and the expert service team is always very courteous and friendly. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The biggest problem with Netchex is my lack of in-depth knowledge of the system. Besides that, I would say NetBenefits is the most challenging area to traverse. Review collected by and hosted on G2.com.

RR
Ricky R.
Mid-Market (51-1000 emp.)
"Excellent"
5/5
What do you like best about Netchex?

We have several companies in different areas we keep track of. Employees range from 15 to over 100. It's fantastic to be able to check time, pay rates, overtime, send employees important notices, and many other features. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Very little we dislike about Netchex. We use some custom fields and would like to be able to change them on our own. There are some custom reports we'd like to create in time & attendance Review collected by and hosted on G2.com.

Jennifer S.
JS
Jennifer S.
Office Manager
Mid-Market (51-1000 emp.)
"Netchex never stops improving."
5/5
What do you like best about Netchex?

I love the Netchex is always growing and improving their products. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The benefits platform needs a complete overhaul. Not as user friendly as other payroll companies I have seen.

I don't like that it doesn't allow for integration with my 401k payroll provider as it is not a "partner". Review collected by and hosted on G2.com.

Brenna J.
BJ
Brenna J.
Human Resources Director
Mid-Market (51-1000 emp.)
"Great Experience - Great People - Great Products"
5/5
What do you like best about Netchex?

Ease of product suite and quick response time from support Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I would like to see more features in netguide and fillable forms Review collected by and hosted on G2.com.

KH
Keath H.
Small-Business (50 or fewer emp.)
"Customer Service"
5/5
What do you like best about Netchex?

Very responsive customer service. Great service from Katie Fortenberry with timeclock issue for new employee. Great follow up!! Review collected by and hosted on G2.com.

What do you dislike about Netchex?

At times, hard to find information on the site. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"We Love Netchex!!!"
5/5
What do you like best about Netchex?

They have so many training resources to help you with pretty much everything, including things you didn't even know Netchex offered. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I have not found anything I dislike yet. Review collected by and hosted on G2.com.