Ease of use, centrally one location for all your HRIS needs, very efficient when entering payroll and time card system is great. GL postings are terrific and cut down time. Review collected by and hosted on G2.com.

Customer service is great on the first line, but if it escalates to anything complex, then there is zero customer service, especially if you have a tax problem to handle. Review collected by and hosted on G2.com.

All information is easily located, and the graphics are warm on the eyes. Review collected by and hosted on G2.com.

The inability to adjust your federal withholding without a phone call and without having to waste someone else's time to make these changes. Review collected by and hosted on G2.com.

The integration of benefit admin and payroll Review collected by and hosted on G2.com.

Customer service does not help. They wait days to get back to you. This is a payroll system, I can't wait days? Review collected by and hosted on G2.com.

Netchex offers the full suite of services, from recruitment to employee life cycle management, to payroll and benefits management, as well as retirement. I love the software and cloud capabilities as well as the ease of the app and access for both my managers AND my employees. Review collected by and hosted on G2.com.

Nothing really. They're constantly learning and modifying to listen to customer needs. I think they will continue to evolve with time, and they are welcoming to my feedback and always willing to jump on the phone to walk me through solutions when I have questions. Review collected by and hosted on G2.com.

Smaller company, so they really care about their customers. Review collected by and hosted on G2.com.

Sometimes have to call if needing a quick response to a question. Review collected by and hosted on G2.com.

Paperless functionality is the best thing. Less paperwork less confusion. Team Members have access from anywhere through the app. Review collected by and hosted on G2.com.

Sometimes it is very slow to load everything especially on the phone. Review collected by and hosted on G2.com.

I have been able to add features that I need to use for my company and only pay for what I need. Review collected by and hosted on G2.com.

It visually looks outdated and needs to be more exciting to work within. Review collected by and hosted on G2.com.

The Netchex team made the transition to their software very seamless and the overall customer service has been great. We have appreciated the ability to eliminate many paper processes of hiring and onboarding and allow potential and current employees to complete them online. The app is also great for employees to be able to do whatever they need to wherever they are. Review collected by and hosted on G2.com.

We wish that some of the reporting features were a little bit different. You can customize reports, but you can only save them for a specific user and not for your company as a whole. The feature is still nice, we just wish each user didn't have to create the reports themselves that we needed customized. Review collected by and hosted on G2.com.

I like the ease of use for management and employees. Review collected by and hosted on G2.com.

There really is not much that I can say I do not like Review collected by and hosted on G2.com.

Not too much. I do like that I don't have to do the payroll taxes anymore. Review collected by and hosted on G2.com.

Their customer service is sketchy. The reps are slow, (and sometimes totally unresponsive), to respond to issues. Review collected by and hosted on G2.com.