---
title: Netchex Reviews
meta_title: 'Netchex Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 158 reviews by the users' company size, role or industry
  to find out how Netchex works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 158
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Netchex Reviews
**Vendor:** Netchex  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 158
## About Netchex
Netchex is HR &amp; Payroll purpose-built for people that keep America running—from the hotel front desk to the gym mat and from the health clinic to the manufacturing frontline. We’re your partners, so you don’t have to choose between dependable technology and great service. Netchex wasn’t built in Silicon Valley by people who work behind screens every day. It was founded in Louisiana by two friends who worked within their community and believed these businesses deserved better. They purpose-built a payroll &amp; HR company you could depend on for great technology and great service. Twenty years later, that mission hasn’t changed. We exist to make work easier for the businesses that keep America running—the ones with workforces on the floor, on the line, and on the frontline. Our platform delivers payroll you can depend on, so you don’t second-guess calculations, taxes or compliance. It’s designed for ease – intuitive, mobile-first workflows that managers and employees actually use. And it automates the handoffs, coordination, and rework across payroll, HR, benefits, and compliance. All within one unified system, one login, and clean integrations with the systems you already use. No manual data transfers. No disconnected systems. No unnecessary complexity. We invest in your long-term success—with project managed implementation, free data imports, dedicated account manager, access to one-on-one coaching, and a real feedback loop that ensures your voice shapes the platform. Supported by a team of industry-leading FPC certified representatives, you can be sure that we’re not servicing you; we’re solving your Payroll &amp; HR problems each time.



## Netchex Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Netchex, praising its organization, reliability, and helpful staff. (36 reviews)
- Users value the **helpful staff** at Netchex, appreciating their support and multiple access options for assistance. (33 reviews)
- Users value the **responsive customer support** of Netchex, appreciating quick assistance and effective onboarding experiences. (25 reviews)
- Users appreciate the **intuitive design** of Netchex, making it simple and reliable for the entire staff. (16 reviews)
- Users highlight the **user-friendly interface** of Netchex, which simplifies payroll processing and enhances overall experience. (15 reviews)
- Users value the **comprehensive features** of Netchex, highlighting seamless pay scales and robust reporting capabilities. (12 reviews)
- Payroll (12 reviews)
- Payroll Management (11 reviews)
- Time-saving (11 reviews)
- Customizability (9 reviews)

**What users dislike:**

- Users experience **limited customization** options, making it difficult to adapt the software to unique needs effectively. (14 reviews)
- Users highlight the **missing features** in Netchex, noting the need for improvements and better integration with tools. (14 reviews)
- Users find the **limited features** of Netchex frustrating, especially with complex navigation and lack of support from representatives. (13 reviews)
- Users express frustration over **poor customer support** , citing slow responses and inconsistent information from representatives. (12 reviews)
- Users find Netchex **not user-friendly** , citing complex processes and outdated layouts that hinder efficiency. (10 reviews)
- Payroll Issues (9 reviews)
- Inadequate Reporting (7 reviews)
- Poor Support Services (7 reviews)
- Slow Loading (7 reviews)
- Slow Performance (6 reviews)

## Netchex Reviews
  ### 1. Streamlined Onboarding with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura N. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Netchex?**

I appreciate that Netchex has streamlined the onboarding process by eliminating the need for sending out tons of paperwork for new hires. I love the easy access to information in the Knowledge Center which makes finding solutions quick and efficient. The ability to submit tickets quickly and have them addressed promptly is fantastic. Customer Service is top-notch and always very helpful and available when needed, and I never have to wait long for a response, which is awesome. The tutorials and on-demand trainings are also very helpful when I need a quick solution to a problem.

**What do you dislike about Netchex?**

Accruals need some work. It would help if the accruals would reflect the correct hours available regardless of being in the pay period that an accrual is set to renew. If someone has an anniversary date during the current pay period, the accrual plans will not show the new amount of hours available until after the payroll closes. This confuses the employees and HR is always having to investigate, answer questions regarding the discrepancy, and follow up to make sure the accrual is reflecting the correct hours after payroll has been processed. The initial setup was very tedious but doable.

**What problems is Netchex solving and how is that benefiting you?**

Netchex streamlines the onboarding process, eliminating the need for new hires to fill out numerous pieces of paperwork. The platform provides fast support, efficient ticket submissions, and helpful training resources, which solve our team's challenges promptly.

  ### 2. Wonderful customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** NANCY S. | VP Of Payroll, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about Netchex?**

Netchex excels at client engagement, providing hands-on support and clear guidance through each module and process. Their team ensures you're never left navigating the system alone, making the platform approachable and user-friendly. Netchex offers extensive training resources and multiple channels of communication, all accessible through their platform, making it easy to get help when you need it. Overall, they’re a reliable and supportive HRIS partner.

**What do you dislike about Netchex?**

One area where Netchex could improve is in automating the payroll scheduling process. Currently, users need to manually enter pay period and paycheck dates. Additionally, the system requires an override to run payroll with next-day paychecks; it would be nice to have more flexibility in that aspect.

**What problems is Netchex solving and how is that benefiting you?**

Netchex is excellent at helping us keep clients in compliance, particularly when it comes to accurate withholding and timely remittance of taxes and other deductions.

  ### 3. User-Friendly Interface, but Reporting Can Be Tricky

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue A. | HR MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Netchex?**

I LIKE THAT THE PROGRAM IS USER FRIENDLY

**What do you dislike about Netchex?**

ONBOARDING. I'M UNSURE HOW TO PRINT AN EMPLOYEE'S DOCUMENTS.

**What problems is Netchex solving and how is that benefiting you?**

PAYING PAYROLL TAXES. 
KEEPING TRACK OF PTO TIME/ACCRUALS
REPORTING. ALL THE REPORTS YOU CAN THINK OF.

  ### 4. Easy Punch Time and PTO Reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig T. | SERVICE MANAGER, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Netchex?**

EASY TO REVIEW PUNCH TIMES AND PTO. EASY TO REQUEST TIME OFF

**What do you dislike about Netchex?**

BEING ABLE TO MAKE CORRECTIONS THE NEXT DAY IF I MISSED A PINCH

**What problems is Netchex solving and how is that benefiting you?**

KEEPING TRACK OF PTO ACCRUED, TIME MANAGEMENT FOR MISSED PUNCHES

  ### 5. admin

**Rating:** 3.0/5.0 stars

**Reviewed by:** Erica C. | admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2025

**What do you like best about Netchex?**

The system is fairly easy to learn and work with daily

**What do you dislike about Netchex?**

Netchex is slow on some pages, scrolls/thinks. System does not identify minors, would be helpful if it flagged employees that are minors. End of year tax delivery methods should be included in the onboarding process. It is costly to mail tax forms when MOST get returned, THEY should be delivered electronically or at least include the question in the onboarding process.

**What problems is Netchex solving and how is that benefiting you?**

Onboarding, Payroll, Taxes

  ### 6. Positive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather H. | Corporate Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Netchex?**

I genuinely admire the company's relentless drive for innovation and their ongoing efforts to enhance the user experience. It's impressive how they continually introduce new features and improvements that meet the evolving needs of their users. Additionally, I love the platform's high level of customization, which allows me to tailor it to my specific preferences and workflows, making it not only user-friendly but also perfectly suited to my personal requirements.

**What do you dislike about Netchex?**

There can be processes that aren't user-friendly. My main qualm is that Netchex doesn't let you make status changes for a future effective date. I know they are working on this now, and I'm excited for it to roll out!

**What problems is Netchex solving and how is that benefiting you?**

Workflows with future status changes.

  ### 7. Always very helpful when calling customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abigail R. | HR/Payroll, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Netchex?**

I love how the website is very easy to use and easy to navigate. Customer support always helps me and walks me thru any issue I may be having

**What do you dislike about Netchex?**

I just wish the wait to get on a call would be quicker.

**What problems is Netchex solving and how is that benefiting you?**

I recently called to get help on a custom report.

  ### 8. Honest, Authentic Difficulties with Netchex

**Rating:** 1.0/5.0 stars

**Reviewed by:** Kevin S. | Human Resources Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Netchex?**

As an employee and as a client administrator, it is very easy to navigate back and forth from accounts. I think processing payroll is the easiest, straightforward part of using Netchex.

Submitting a Case representatives are very helpful.

**What do you dislike about Netchex?**

Account representatives will never return calls or communication requests. The Submit a Case representatives are helpful but company "Client Success Representatives," "Client Service Representatives," and "Client Account Representatives" are basically non-existent.

Not being able to delete/remove departments, codes, schedule groups is a tad bit annoying. Time and Attendance punching in and out glitches on a daily basis for no reason.

The lack of transparency in pricing and the minimum monthly fee is the worst part. With respect to the first paragraph, I cannot communicate with anyone to infer about product add-ons and adjustments of the contract.

**What problems is Netchex solving and how is that benefiting you?**

Netchex overcharged monthly minimums to certain clients based on a Legacy Billing Structure. I heavily considered making a switch to a different platform. They said they were going to fix it but I have yet to see any proof. It will benefit me and the company greatly if they do fix this issue.

  ### 9. I love Netchex!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Netchex?**

Netchex contains all important info for employees such as their timekeeping, demographics, compensation, and licensure. It is super easy to build reports to find exactly what you need.

**What do you dislike about Netchex?**

There are moments when Netchex is lagging and certain buttons will not worok. Not often, but sometimes.

**What problems is Netchex solving and how is that benefiting you?**

Netchex helps keep our licensures and certifications up to date by it building its own monthly report to show which are out of date.

  ### 10. Good product mix

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Netchex?**

I like the ease of use for multiple companies. It is user friendly and inclusive. The live chat and support is excellent. I am a Payroll Manager and use Netchex daily.

**What do you dislike about Netchex?**

I do not like that it took away the teach me button to watch training videos, or the show me button. I was in the middle of completing it when it disappeared.

**What problems is Netchex solving and how is that benefiting you?**

We have multiple companies and multiple different types of payroll. Netchex makes it easy to navigate between them and complete all the different types of payroll efficiently and quickly.

  ### 11. User-Friendly, Well-Organized, and Reliable App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Netchex?**

User-friendly, well organized, and reliable.

**What do you dislike about Netchex?**

I have no suggestions for improving the app.

**What problems is Netchex solving and how is that benefiting you?**

Saves me time as I conduct tasks on a daily basis in processing payroll.

  ### 12. Great Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2025

**What do you like best about Netchex?**

The staff at Netchex are always friendly and very helpful.  I love that they have multiple ways to get help, from a chat line to a very extensive help section, and most of all I love that I can talk to a person on the phone when I need help walking through something.  They are really good at following up on problems as well.  I have been very pleased with our service. I also find the system very easy to use and they have a number of features that you can add on to fit your business needs.

**What do you dislike about Netchex?**

Sometimes I find it teadious to find the right report that I am looking for.  They have lots of options for reports but there are so many to look through especially when first starting out.  Their staff did teach us how to pull just the data we were looking for so that was very helpful but they had to walk me through it.

**What problems is Netchex solving and how is that benefiting you?**

Time and Attendance, PTO and Payroll

  ### 13. Netchex is improving and moving forward!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Netchex?**

Ease to use and great reports.  Glad to see new features are being implemented that will be beneficial to our clients.

**What do you dislike about Netchex?**

Customer service was at it's all time low for a few years, but we have seen a complete turnaround, so I hope we do not revisit this in the future.  At times, we are still experiencing different answers to the same question by more than one rep.  We are working closely with a team to get this resolved. Lastly, I STRONGLY dislike the fact that old timeclocks will no longer be an option to purchase and we are being FORCED to order the new (more expensive) ones. Clients should continue to be given an option on the type of clock they wish to use.  HUGE...HUGE complaint!!!

**What problems is Netchex solving and how is that benefiting you?**

Customer service is improving thanks to the experts that have been assigned to our group of clients.

  ### 14. Easy to use, good customer service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle R. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Netchex?**

Most helpful are the reporting features including custom reports. The platform is easy to use and very user friendly on the website and mobile app.

**What do you dislike about Netchex?**

Changing custom reports is not easily completed without help. Although responses are quick when opening a case, having an instant chat feature with a real person would be super helpful for small issues.

**What problems is Netchex solving and how is that benefiting you?**

Timekeeping and payroll are integrated, so I do not have to use 2 systems that must "talk" to each other. I can pull time and payroll reports at the same time.

  ### 15. Netchex has been easy to learn and easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Netchex?**

The tutorials have been extremely helpful in learning the system. Netchex is quite user friendly and one of the easiest systems I have learned. Netchex customer help is also and added benefit. I have been very lucky to reach knowledgeable and helpful staff at Netchex.

**What do you dislike about Netchex?**

So far the only downside is not being able to pull a full comprehensive list for terminated and active employees together. Also after creating a grid there are certain things it won't pick up if changes have been made. Sometimes we have things that come up that have to wait until the next week because we have already created the grid for payroll.

**What problems is Netchex solving and how is that benefiting you?**

We use Netchex for HR tasks and payroll. This keeps things in one place so that we can pay our employees and manage their deductions.

  ### 16. HRMS Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica J. | Director of Support Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Netchex?**

The time and attendance tools are excellent, and the method of use and ease of access make the system easily managed by staff members with limited tech skills. Implementation was extensive as the private sector operates differently from the standard industries.

**What do you dislike about Netchex?**

The PTO accruals, earning codes, and reports have been challenging. As a non-profit, our SOP is unique to all public sector companies, so sometimes I felt the reps were not helpful or pushed the concern off since it was not a majority issue.

**What problems is Netchex solving and how is that benefiting you?**

Payroll, Time and Attendance, Benefits integration,

  ### 17. The program is easy to use and the staff is very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Netchex?**

The ease of access, and the staff being helpful

**What do you dislike about Netchex?**

Not much i don't like about it. It's ok for the system

**What problems is Netchex solving and how is that benefiting you?**

Payroll -

  ### 18. DEFINITE UPGRADE FOR OUR COMPANY FROM THE CDK VERSION WE WERE USING BUT STILL HAS HICCUPS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2024

**What do you like best about Netchex?**

Reporting options/custom reporting are pretty substantial & generally user friendly - integration with Employee Navigator benefits is ok, but does have some glitches - 401(k) integration with Principal Financial worked pretty well - we switched 401(k) companies to T. Rowe Price just a couple of months ago & so far that seems to work pretty well

**What do you dislike about Netchex?**

sometimes getting resolutions to cases can be challenging - regular tax updates or payrolls to be unlocked are usually quick & painless, but trying to set up a better posting method or employee with an unusual problem can take days if it is resolved at all

**What problems is Netchex solving and how is that benefiting you?**

we were able to eliminate a large portion of our paper in-processing file, but unfortunately not all of it

  ### 19. User friendly Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2018

**What do you like best about Netchex?**

Netchex was very easy for me to learn and I was very new to payroll.  Whenever I had questions or needed assistance someone always was there to help and the online training was also helpful.

**What do you dislike about Netchex?**

The Scheduler module has needed some upgrade  for quite some time.  The mobile app also could be more helpful.  If I need to call an employee  I can look up phone number quickly but have to close app to call.  It would be nice to click on number and call directly from mobile app

**What problems is Netchex solving and how is that benefiting you?**

I have just recently upgraded to Net Recruiter and onboarding new hires will save me lots of valuable time.

  ### 20. Love Netchex!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Netchex?**

Easy, customer service, updated features

**What do you dislike about Netchex?**

Slow sometimes but usually fixed quickly

**What problems is Netchex solving and how is that benefiting you?**

Ease of use, always making useful updates - like the punch request

  ### 21. Great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about Netchex?**

It is very user friendly. My whole staff loves it.

**What do you dislike about Netchex?**

There is nothing to dislike about this software.

**What problems is Netchex solving and how is that benefiting you?**

They make payroll easy. I do not have to spend a lot of time on payroll each week.

  ### 22. Human Resource Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie F. | Human Resource Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Netchex?**

Customer Service is Top Notch! Very user friendly and so easy to access help anytime needed.

**What do you dislike about Netchex?**

I can honestly say there is nothing that I don't particularly appreciate, except I wish we would have started with them sooner.

**What problems is Netchex solving and how is that benefiting you?**

We were mainly paperwork. Now I can reach out to our employees with ease and teach them to use the app for what they need.

  ### 23. Gets the job done plus a few extras

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alison A. | Accounting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Netchex?**

It is easy to use, and the support is great

**What do you dislike about Netchex?**

The reporting and the payroll process are clunky and not well organized

**What problems is Netchex solving and how is that benefiting you?**

tracking time, payroll, leave and attendance in one place

  ### 24. Great payroll software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas K. | Accounting Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Netchex?**

Ease of use, the app that is available to employees is super simple to use.

**What do you dislike about Netchex?**

It didn't always pull in the time cards for pto, but I believe that was due more to user error than the software.

**What problems is Netchex solving and how is that benefiting you?**

Payroll and direct deposit, along with PTO.

  ### 25. New to Netchex

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Netchex?**

The system is pretty easy to use not just for admin but managers/employees as well.

**What do you dislike about Netchex?**

Too short on implementation. Do not feel like we really dove in so I can understand all the features. That would be beneficial for me moving forward so I can truly understand the system and set it up to be more beneficial for our organization.

**What problems is Netchex solving and how is that benefiting you?**

I wanted an all in one system

  ### 26. Amazing S upport

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Netchex?**

Netchex is very easy to use.  I am not a tech person at all and I find Netchex to be extremly user friendly.  When I do get caught up on something, they are always so quick and willing to assist.  The employees love Netchex for the accessibility of their time cards and their information.

**What do you dislike about Netchex?**

I truly have not found one yet.  I do know it does more than I even know or use.

**What problems is Netchex solving and how is that benefiting you?**

Netchex supplies the ease of payroll.  Although we are a small non-profit we are all spread very thin and helping me process payroll accuratly and quickly is priceless.

  ### 27. Great Platform and Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Netchex?**

The platform is incredibley user friendly and very intuitive. Everything is customizable and can be tailored to your preferences.

**What do you dislike about Netchex?**

The setup was originally a bit strenuous with some turnover in our sales team but it was worth it.

**What problems is Netchex solving and how is that benefiting you?**

Netchex is consistently adding new features to fill holes and update their product.

  ### 28. Easy, fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise A. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Netchex?**

The system is pretty intuitive.  Easy to use and love the publisher reports.

**What do you dislike about Netchex?**

Not a downside that I see. Customer support has changed to cases versus phone calls.

**What problems is Netchex solving and how is that benefiting you?**

Payroll processing,Tax reporting , benefits setup and administration

  ### 29. Reporting and Payroll has been a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Netchex?**

Ease of Use of Reporting and Payroll Submisson

**What do you dislike about Netchex?**

Net Help Feature is taking some getting used to

**What problems is Netchex solving and how is that benefiting you?**

Reporting

  ### 30. Great System with Fantastic Support Crew

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about Netchex?**

Netchex is very intuitive and even when you need assistance, the Netchex support team is there to help. It's great that there are also walkthru's, guides, and articles. Very beginner friendly and great to use!

**What do you dislike about Netchex?**

As someone who is using Netchex for the first time as a payroll system, it has been great so far. The only issue I had ran into was a report that wasn't organized cleanly so I had to figure some things out on my end to really organize the data the way that would be most helpful. Reports can be more clean and organized, data wise.

**What problems is Netchex solving and how is that benefiting you?**

Netchex helps solve the onboarding process for new employees and makes it very easy and beginner friendly. The process is pretty straight forward and if you have questions, there are guides and a Netchex support team!

  ### 31. Great Experience - Great People - Great Products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brenna J. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Netchex?**

Ease of product suite and quick response time from support

**What do you dislike about Netchex?**

I would like to see more features in netguide and fillable forms

**What problems is Netchex solving and how is that benefiting you?**

Makes it easy for employees to use time clock

  ### 32. NetChex - Great Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alissa B. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Netchex?**

Ease of use, centrally one location for all your HRIS needs, very efficient when entering payroll and time card system is great.  GL postings are terrific and cut down time.

**What do you dislike about Netchex?**

Customer service is great on the first line, but if it escalates to anything complex, then there is zero customer service, especially if you have a tax problem to handle.

**What problems is Netchex solving and how is that benefiting you?**

Unfortunately, they have not resovled my tax issue right now.  It has been going on for over a year and I am still in the dark as to where they are in the process of solving it.

  ### 33. Taxing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Netchex?**

All information is easily located, and the graphics are warm on the eyes.

**What do you dislike about Netchex?**

The inability to adjust your federal withholding without a phone call and without having to waste someone else's time to make these changes.

**What problems is Netchex solving and how is that benefiting you?**

Our payroll gets done quickly and is more manageable than the paper timesheet we used in the past. We're able to get payroll sent off for approval faster as a result.

  ### 34. My Favorite HCM & Payroll Partner of my Career!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelly M. | Chief Operating Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2022

**What do you like best about Netchex?**

Netchex offers the full suite of services, from recruitment to employee life cycle management, to payroll and benefits management, as well as retirement.  I love the software and cloud capabilities as well as the ease of the app and access for both my managers AND my employees.

**What do you dislike about Netchex?**

Nothing really.  They're constantly learning and modifying to listen to customer needs.  I think they will continue to evolve with time, and they are welcoming to my feedback and always willing to jump on the phone to walk me through solutions when I have questions.

**What problems is Netchex solving and how is that benefiting you?**

Netchex helps me to have one place for all of my HR needs.  I don't need to go to multiple places to handle payroll, 401K, recruiting, workers comp, benefits, etc.  Everything is centrally located, which makes my work so much easier.

  ### 35. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Netchex?**

Paperless functionality is the best thing. Less paperwork less confusion. Team Members have access from anywhere through the app.

**What do you dislike about Netchex?**

Sometimes it is very slow to load everything especially on the phone.

**What problems is Netchex solving and how is that benefiting you?**

Easy to track employee scheduling, payroll, benefit, time & attendance and so on.

  ### 36. User Friendly Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie B. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Netchex?**

An easy-to-use app where employees can punch in and out using their mobile phones.  Great for those employees in jobs that aren't at a desk.

**What do you dislike about Netchex?**

Tedious to transfer employees to other company codes.

**What problems is Netchex solving and how is that benefiting you?**

Efficiency and accuracy used to be an issue.  Now new hire onboarding, payroll processing, and check accuracy is greatly improved!


## Netchex Discussions
  - [Does Netchex have an app?](https://www.g2.com/discussions/does-netchex-have-an-app) - 1 comment

- [View Netchex pricing details and edition comparison](https://www.g2.com/products/netchex/reviews?filters%5Bsentiment_snippet%5D=1303684&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A46%3A57+-0500&secure%5Bsession_id%5D=0af7f098-b347-44d2-8817-c9bbe6063152&secure%5Btoken%5D=ea2d31bed9dfcca3a93d59a11bfe6e17a4d03771d5e637b9e7b06865f32622f7&format=llm_user)
## Netchex Integrations
  - [BizLibrary](https://www.g2.com/products/bizlibrary/reviews)
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  - [Delaget](https://www.g2.com/products/delaget/reviews)
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  - [empower](https://www.g2.com/products/empower-empower/reviews)
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  - [Vestwell](https://www.g2.com/products/vestwell/reviews)

## Netchex Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access
- Timesheet Management
- Payroll Management
- Performance Management
- Recruitment Management
- Compliance Management
- Deduction Management
- Training Management
- Employee Management
- Compensation Management
- HR Management
- Workflow Management
- Attendance Management
- Retirement Plan Management
- Provider Management
- Online Benefits Enrollment
- Employee Portal

**Automation**
- Process Automation

**Platform Basics**
- Interoperability
- Performance

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications

**Platform Content**
- File Sharing
- Content Library

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Generative AI**
- Generative AI

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Generative AI**
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Additional Functionality**
- ACA Reporting
- Real-Time Reporting
- Vacation/Leave Tracking
- HIPAA Compliant
- Reminders
- Leave Tracking
- COBRA Administration
- AI Copilot
- Data Import/Export
- Reporting & Statistics
- Employee Database
- Time Off Requests
- Employee Benefits Administration
- Configurable Workflow
- Sick Leave Tracking
- Life Insurance Administration
- Health Insurance Administration
- Benefits Administration Outsourcing
- Disability Insurance Administration
- Attendance Tracking
- Applicant Tracking
- Customizable Reports
- FMLA Administration
- Document Storage
- Employee Onboarding
- HSA/FSA Administration
- Reporting/Analytics

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

## Top Netchex Alternatives
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,066 reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.6/5.0 (4,747 reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)

