Reeti D.
RD
Reeti D.
Small-Business (50 or fewer emp.)
"Great Customer Service,Support team, and fast response."
5/5
What do you like best about net2phone?

Features, customer service, and best support from the net2phone Intelysis team. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Nothing so far. Everything has been great. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Great VOIP System for Small Business"
4/5
What do you like best about net2phone?

Very easy to use. Set up was a breeze and the admin portal is intuitive, with lots of options for customization for ring groups, messaging, etc. I love being able to see all the calls in one place, with the ability to listen to voicemails online.

For the variety of features offered, the price is very reasonable. It was the best deal we found after comparing several other vendors. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Initial confusion about the code for retrieving voicemails on the handsets themselves, but it was resolved quickly. Review collected by and hosted on G2.com.

Marty H.
MH
Marty H.
Director Of Operations
Small-Business (50 or fewer emp.)
"Loving Net2Phone!"
5/5
What do you like best about net2phone?

Really love the ease of use of the Net2Phone system. The dashboard and analytics are awesome. Great to track our calls. So much easier than other systems I have used. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Honestly, I do not have anything to dislike. Everything is what was explained to us when we decided to move to Net2Phone. I really can't think of anything to improve! Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"The staff responds to your issues in a very timely manner and they always know how to fix the issue."
5/5
What do you like best about net2phone?

Auto Attendant and that the phone is transportable. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

The quality of the phones we have are not very great. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Service"
5/5
What do you like best about net2phone?

Besides the products and services, I love working with their team. From sales to the engineers and even the accounting deparment. It is always a pleasant experience! Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Not much. I wish a few more features were exposed on the portals, but it does what we need. :) Review collected by and hosted on G2.com.

Tracy V.
TV
Tracy V.
Lawyer/Owner
Small-Business (50 or fewer emp.)
"Net-2-Phone Modernized my Office!"
4.5/5
What do you like best about net2phone?

I highly recommend net-2-phone to any busy small-business owner. The phones are modern and user-friendly, the staff is responsive, and updates can be made via telephone and computer. We have been able to make minor and major updates without even being in-office. It's a great solution for anyone who travels frequently, works remotely, or has staff who are not on-site. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

There is nothing in particular about this service that I dislike. It may be too advanced for the older users, but it's great for a modern office. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"not satisfied with after hours tech support- lack of response"
2.5/5
What do you like best about net2phone?

It is no different than any other phone service. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

tech support especially after hours & the wait time is not acceptable. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"It has been very convenient to use."
5/5
What do you like best about net2phone?

I can get messages anywhere just by logging in on my phone. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

There is nothing I dislike about net2phone. Review collected by and hosted on G2.com.

Verified User in Management Consulting
EM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"The Net2Phone Experience"
2.5/5
What do you like best about net2phone?

Uptime pretty good; decent choice of phones Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Tech skills lacking in solutioning phase; customer service sub-par; may be in over their heads - if a key tech person is out, you will not hear from them until they get back from vacation Review collected by and hosted on G2.com.

NM
Naomi M.
Driver Recruiter Coordinator
Small-Business (50 or fewer emp.)
"Net2Phone was a very pleasant surprise for me."
5/5
What do you like best about net2phone?

I Best like the cost, of course. I like that the phone choices have been updated to keep up with the major phone providers. I also like the reception and call clarity. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I have not experienced many dislikes. In searching my mind to satisfy the question, it would be nice if a screen protector and case were added to each order. I would not expect a free $50 case, but there are simple ones that provide decent protection that would be just as appreciated. Review collected by and hosted on G2.com.