I love being able to customize everything within our system at a click of a button. Having an auto attendant is absolutely amazing!! Over the past few years we have been able to quickly change modify how the system works best for our company as it grows and the needs change. Review collected by and hosted on G2.com.

I can't think of anything that is least helpful, but I would love to see a few features enhanced or added. It would be great to be able to have a company contacts list that everyone would be able to access, add, edit etc, for anyone that is outside of the organization. Also, the app is wonderful but we have had issues with connectivity and clarity when making call through that feature. Review collected by and hosted on G2.com.

Jeff was very informative and walked me through everything he did. He upgraded our firmware on the phone because he saw it was outdated. He was patient and knew what he was doing. We got disconnected, and he called me right back without hesitation. Mr. Jeff was great; you are lucky to have him on your crew. Review collected by and hosted on G2.com.

Nothing. I have no issue with net2phone at this time. Review collected by and hosted on G2.com.

Allows us to work from anywhere. Smooth and efficient, never any issues! Would recommend it to all. Price is very reasonable as well! Review collected by and hosted on G2.com.

Sometimes the app is not as seamless as I believe it should be. Review collected by and hosted on G2.com.

love their simple online platform. easy to connect with clients via text. we also like that phone calls are recorded for quality assurance. the voicemail system is also convenient; allowing transcripts which can help ease the confusion of the audio. Review collected by and hosted on G2.com.

there aren't many things that our office has had issues with regarding the systems net2phone offers. this is one of the few vendors that our agency uses that does not end with frustration on a weekly basis lol. Review collected by and hosted on G2.com.

Net2Phone has a good interface to easily manage each location's phone system without extensive technical knowledge required. Managing the auto-attendant is easy because the system shows you visually what each button will do. Review collected by and hosted on G2.com.

Compatibility with popular carriers such as Rogers is fairly poor. There are known issues with the standard modems utilized by Rogers which will cause calls to frequently drop. Unfortunately neither Rogers or Net2Phone are willing to accept fault for this issue and you will be stuck with a faulty phone system unless you are willing to change your internet service provider. Which is a shame because the system itself is good at locations with other service providers. Review collected by and hosted on G2.com.

Not needing a physical desk phone is convenient. Especially, since we have remote workers that sometime come into the office to do their work. Review collected by and hosted on G2.com.

Customer service is not that great and the call often cuts in and out so most of the conversation is missed. Review collected by and hosted on G2.com.

I love the integration into all the platforms I access it on. I can seamlessly transfer between using my wifi landline office phone, or logging into the app on my cell phone, or through the website to answer, screen, or transfer my calls. Review collected by and hosted on G2.com.

I feel like the limitations are based on my lack of knowledge. I'm sure if I knew the right questions to ask of the Devs, I'd receive the service that I need. I can't think of anything glaring Review collected by and hosted on G2.com.

I wanted to be served by a Canadian corporation. Review collected by and hosted on G2.com.

The service seems to be geared around a proprietary layer on top of industry-standard SIP technology, and the support team lacks critical knowledge of the tech. Review collected by and hosted on G2.com.

Net2phone never give up a stuck in there with me and did all this and help me out so much. Great bunch of people to work with. Review collected by and hosted on G2.com.

Cannot think of any dislikes have always had a great experience Review collected by and hosted on G2.com.

Having the call log with time stamps, caller numbers, search function, and call time logged is helpful for our sales and support team. Their support line has always been helpful and understanding when we have needed their assistance. Review collected by and hosted on G2.com.

Occasionally having to refresh the browser's cache due to computer microphone and headset audio not properly functioning feels like it shouldn't be required. Though support has always been helpful when needed. Review collected by and hosted on G2.com.