Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Very flexible integration process with proprietary system and highly responsive support team."
5/5
What do you like best about Net-Results?

Flexibility with integration and responsive customer support. The tool is easy to navigate and learn. It is perfect for a mid-size company. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

Survey tool is not as robust, but none of the competitors offer a robust survey tool either. Integration with survey monkey allows for filling some gaps. Review collected by and hosted on G2.com.

Verified User in Internet
CI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Great Customer Support"
4/5
What do you like best about Net-Results?

The customer support and service of this product are outstanding! While the product is easy to use, I had a few questions about list uploads and building segments. The response time to my questions were so quick and the answers were easy to understand. I always feel that they are there to answer any question I have. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

Sometimes I wish the reporting was more detailed. But other than that, I really can't complain. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
EE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Scales fast with the business"
4.5/5
What do you like best about Net-Results?

Since adopting Net-Results our business has grown 2-3x. We feel it continues to be a great fit for each stage of the business and we get more out of it each week/month as we take advantage of additional capabilities. The Net-Results team has always provided stellar support whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

nothing so far! Net-Results haS fully met our expectations Review collected by and hosted on G2.com.

Steve C.
SC
Steve C.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Excellent product backed up by excellent support"
5/5
What do you like best about Net-Results?

Net-Results is an excellent marketing automation tool with very powerful segmentation capabilities. Segments can be used to drive analytics, workflows, campaigns, and more. The excellent product is backed up by a team that is responsive, knowledgeable, accessible, and friendly to work with. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

Because of the amount of detail that's tracked in the system, querying for certain types of data can sometimes take a while for the server to respond. The insights the system provides, however, makes it worth the wait. Review collected by and hosted on G2.com.

Crispin B.
CB
Crispin B.
Chief Practice Officer
Information Technology and Services
Small-Business (50 or fewer emp.)
"The Net-Results team is a pleasure to work with."
5/5
What do you like best about Net-Results?

The support provided by Net-Results is out of this world. They consistently go out of their way to really understand the problems we are trying to solve, and to help us implement sustainable solutions. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

Not much. As with any SaaS product there is always a list of "likes" that would would love to see in the future, but net-Results says what it does on the box, and does it well. Review collected by and hosted on G2.com.

Amy K.
AK
Amy K.
Vice President Marketing
Small-Business (50 or fewer emp.)
"Great product with stellar customer support"
5/5
What do you like best about Net-Results?

Powerful behavioral segmentation and the ability to qualify lead for our sales team has increased our volume of qualified prospects dramatically.

Net-Results customer support team is world-class. They are responsive, friendly, and dedicated to your success as a user of the platform. It's a pleasure to speak to them and they always go above and beyond to help in any way possible. Best team ever. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

I wish there was an easier way to execute A/B and multivariate email tests, but I know an A/B testing framework is in their development pipeline. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"One stop shop for marketing activities."
4/5
What do you like best about Net-Results?

Broad spectre of functionalities and features, constant progression and development, fast and good support, flexibility in setting own functions, API functionality. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

Filters and search could be better, system is not structured intuitively and therefor the learning curve is quite long. Review collected by and hosted on G2.com.

Gary T.
GT
Gary T.
Digital Marketing
Computer Software
Mid-Market (51-1000 emp.)
"Great Support from Net-Results Rep Bobby Vigars"
4.5/5
What do you like best about Net-Results?

I have worked with several ESP's in my professional career and in personal client work and hands down the support you receive from Net-Results is second to none. I instantly receive answers to questions I ask and Bobby is always willing to jump on a call to walk through the question and the solution.

Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

The ability to integrate with Sugar is a great feature, if they can increase the number of items moving from sugar to net results, this would be the only thing I would say I dislike but even that is too strong of a word. Love the net-results platform. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Wish we'd skipped"
0.5/5
What do you like best about Net-Results?

The support that the customer success team provides and Michael's blog. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

There are so many bugs and a lack of consistency in how features work. Also, I hate that so many steps are needed to accomplish each task. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Net-Results review"
3.5/5
What do you like best about Net-Results?

The usability in building out emails, campaigns, segments, etc is really good once you use the tool more often. I would say the customer service is the most spectacular part about Net-Results because they have a ton of patience, and do a very good job in walking you through answering your problems. For me personally I know that Rob has gone above and beyond lengths to help my department out, even past business hours! I'm very appreciative of it and want to say thank you for it. Review collected by and hosted on G2.com.

What do you dislike about Net-Results?

The reporting system is not as detailed as I would like for it to be. This may be for our company specifically, but we would like to see more insight on our data such as comparing different data points between several campaigns. Review collected by and hosted on G2.com.