Great value for money, exceptional support, well thought through and well devised product that does everything that 95% of my clients need it to do. Very intuitive, incredibly easy to implement and a lot of added-value tools, reporting and features that one would normally only expect from one of the larger and more expensive platforms. In fact, compared to other platforms we use (or have used) like Hubspot and Act-On, it is in many ways far superior.

Hubspot for example is great with a lot of similar features but even things like building a drag and drop landing page or email are far more difficult/laborious on their platform than it is on Net-Results and they also charge for the data you host in the platform, not the data you use which, as an agency in particular, is punitive and very limiting. No such limitations with NR and the ability to flex the data is far superior to Hubspot. Act-On is probably the most comparable platform and I am still a big fan of them but, ultimately, I moved myself and my clients from them to Net-Results and I'm still happy with that decision. Review collected by and hosted on G2.com.

There's nothing I particularly dislike - any limitations of the platform are consistent with all other marketing automation tools in general, none of them do absolutely everything on your wishlist and they all have their nuances. Review collected by and hosted on G2.com.

Net-Results uses a segment driven approach that allows for easy integration of buyer personas into lead nurturing campaigns. Depending on your needs, campaigns can be quick and simple or complex, multifaceted, lead nurturing workflows. The application also provides excellent visibility into different lead channels and has pre-built integrations with different CRM systems available.

Net-Results customer service is second to none. Review collected by and hosted on G2.com.

I would like to see expanded reporting capabilities. The existing capabilities are good, but they could always be expanded. Luckily, they have a robust API that allows access to the underlying data if needed. Review collected by and hosted on G2.com.

The support team is amazing. They don't simply meet your expectation, they exceed it - often times going out of their way and putting in extra time to make sure any issues is resolved. Also, we love the new product updates that are frequently released. Review collected by and hosted on G2.com.

I would like to see a few more email templates made available. Review collected by and hosted on G2.com.

This was our company's first foray into the world of marketing automation, and we knew we were going to need a lot of help. We didn't want to be charged each time we needed help with something, so Net-Results was the best option out there, as they have unlimited support. We work with their support team on a daily basis, and I can tell you that not only are they incredibly responsive (there is no submitting a ticket - you just send an email or schedule or a call and you're set), but they're also incredibly helpful. We have learned so much about marketing automation by working with them. Review collected by and hosted on G2.com.

Our biggest issue right now is not having custom objects available (this allows each contact to have more than one option listed under any field; i.e. items purchased). I know they're currently working on getting custom objects, but until then, we need to connect our marketing activities with revenue generated in a round-about way. Review collected by and hosted on G2.com.

The support team is amazing! Since we are a small company, we all need to wear several hats and it's hard to be an expert in everything. When I need to set something up, the support team is right there to help. I feel like they are an extension of my team. Review collected by and hosted on G2.com.

A month ago, I would have said creating Landing pages, but they just came out with an amazing upgrade. I would say that a quick reference guide would be helpful...such as the color coding for each component. Review collected by and hosted on G2.com.

The customer services and support offered by Net-results is second to none. Net-results embraces what is means to provide excellent customer services and support. They engaged when others couldn't and have offered support others wouldn't. Review collected by and hosted on G2.com.

There really is nothing negative to say about Net-results. However, since I have to complete this field, I would like to see more training modules. Review collected by and hosted on G2.com.

Net Results allowed us to use purchased lists when sending emails. Review collected by and hosted on G2.com.

We didn't have a need for any of the other services offered by Net Results but still had to pay the full price. An email only package would be useful for us. Review collected by and hosted on G2.com.

The Net-Results support team especially Jordan Furdock, continually time and time again show how a company should be supporting their product. Not only is the customer level of support professional, they can speak on terms that you actually understand. Jordan is always willing to jump on a "GoToMeeting" and help work things out when our company gets stuck on a feature or new item. Again excellent support! Review collected by and hosted on G2.com.

It is kind of hard to really write about something that I dislike since I have only been using the software for a short time. Review collected by and hosted on G2.com.

Easy to use, nearly fully customizable contingent upon client needs, flexible dev team that's willing to take on custom integrations, super responsive support teams. Very supportive of Review collected by and hosted on G2.com.

Still in the early phases of use so nothing bad to say. Review collected by and hosted on G2.com.

Here's what I've been saying to my clients for last year about marketing automation in general–the activity surrounding it and the workload needs to rebranded to something else. Like 'centralized communication hub' or something more telling. That's not very sexy, I know.

The tool itself can facilitate and automate all sorts of customer communications.

This tool is more than just pinging your customer's inbox with offers. You could potentially set up all sorts of workflows that really elevate your CX (customer experience) from sales, marketing, customer service and transactional information.

It's a great tool. Not only for marketers but for anyone in business.

Also, N-R has the best customer service I have encountered with a tech firm. Review collected by and hosted on G2.com.

I have encountered integration issues with SalesForce.

The big issue is that SalesForce data is the foundation you use to build workflows. If this data isn't accurate or out-of-date it can trickle up to your campaigns. Review collected by and hosted on G2.com.