Net-Results Reviews & Product Details

This platform helps us to improve our email marketing smarter and easier. Its automated system allows us to save time, it has more effectiveness and greater reach with potential clients, conversations can be automated and this allows a constant work flow with favorable results. In addition, its support is very powerful and is always available to the user. Review collected by and hosted on G2.com.

Mainly doubts from our work team, which were resolved by this great platform. We have not had negative experiences and this thanks to the advice and guidance provided by the NET-RESULTS support, also the system is complete but add additional features such as preventing emails from being lost in Spam and not being reviewed by customers. Review collected by and hosted on G2.com.

We have worked with Net-Results for years and it has changed the way we communicate with our customers and provide leads to our sales team. Their pricing is great for the capabilities of the platform and the team that you have access to. Overall, it is user friendly for beginners but has the complexity for advanced users and as our team has progressed in our utilization of the platform. The support team at NR is also exceptional! They are accessible and helpful in problem solving and also recommending solutions or new ideas. Net-Results has been a great company to work with and very accommodating as our business shifts and grows. We would highly recommend them if you are looking for a high-powered, cost-effective marketing automation platform with access to a great team behind it. Review collected by and hosted on G2.com.

Overall, the platform is great so we can't say there are dislikes but perhaps a few program features that it would be nice to have added in. For example, once a campaign is active, you cannot change an email in the series when you pause a campaign. You must make sure to build 'placeholders' if you don't have the content created yet. Also, you cannot mix nurture and drip emails into one campaign. It would be great to be able to include a mixture of these based on the actions the contact is taking. We also work across multiple time zones and when trying to manage specific time sends in nurture campaigns, a time zone feature would be beneficial in the actions tab to make sure things send at the correct time. Review collected by and hosted on G2.com.

Customer service is the best part about Net-Results. They are super fast and professional. I have used other leading marketing automation tools out they don't even compare to Net-Results. Other tools are incredibly expensive and force you to hire consultants to make major system changes and implement their products. I implemented Net-Results with one support person at Net-Results in a couple of days. Review collected by and hosted on G2.com.

I would love to see a simple integration with Zoom Webinars. We need to move away from Gotowebinar due to their limited functionality. Review collected by and hosted on G2.com.

Creating emails is very easy once you have the templates set up. The segmentation engine is good one you have all your fields identified. The support provided is always excellent and the team are really responsive and helpful. Review collected by and hosted on G2.com.

Nurture campaigns are not always intuitive Review collected by and hosted on G2.com.

Apart from the intuitive user interface, a set of handful features and insightful documentation the best thing that I like is the support and the support team. These guys are very responsive, straight-to-the-point and friendly. Review collected by and hosted on G2.com.

Nothing at all. NET-Results provides exactly what I need from it. Review collected by and hosted on G2.com.

Free trial gives you access to the entire platform with full customer support! Their pricing is available right on their website without needing to go through a demo. Full transparency, great communication, easy access to support and training. Oh and the platform works well! Review collected by and hosted on G2.com.

Custom reporting can be challenging to navigate but support is always available and they will help you build reports with a screen share. They will also tell you what they can't do - great communication. Review collected by and hosted on G2.com.

Extremely responsive customer service!!! Review collected by and hosted on G2.com.

Platform feels somewhat cobbled together and is not intuitive Review collected by and hosted on G2.com.

Powerful segmentation features, Easy to use email and landing page buildee Review collected by and hosted on G2.com.

Price for entry level tiers sould be lower. Review collected by and hosted on G2.com.

The best thing about Net-Results is their support department. We moved over from a different platform and they're support team is 100x better than what we had previously. It's a night and day difference. They are incredibly responsive and we've even had situations where we say, "we need it to do this" and within a month, that feature was implemented. Review collected by and hosted on G2.com.

There isn't much to dislike, but they are a smaller company, so that might be an issue for some. Not everything you expect from a bigger solution is built here yet, but they are getting there. Review collected by and hosted on G2.com.

Net-Results is simple and handles the basics well. The sales and support teams are unparalleled! They gave me a very long free trial that helped me determine if Net-Results was going to suit my needs. During that time, there was no pressure from the Sales team. Once we did decide to purchase, the Support staff jumped right on board to answer all my questions (there are still a ton). Review collected by and hosted on G2.com.

I don't know how long Net-Results has been around, but this feels like a new product. Most of the functionality you'd ever want is there, but there are some more nuanced features and tracking abilities that are missing. Net-Results has a solid team and solid product, but I feel like they still have some catching up to do before they can compete with the likes of Pardot (where I got most of my experience). You can do most of what you need to, but sometimes there are funky workarounds. I should note that we use MSCRM, so some of my comments are influenced by limitations with their approach to integration. Review collected by and hosted on G2.com.

That you get what you put into it. If you don't want to spend the time you don't have to, but if you spend the time to really learn the software it can take your company to the next level. Review collected by and hosted on G2.com.

Campaigns will sometimes take a very long time to load.*

*I talked to Net-Results and fixed the problem! It was due to something on our end, not theirs. Campaigns load no problem now! Review collected by and hosted on G2.com.

Net Results is a great platform for both simple email deployments and more complex automation. Their easy-to-use email builder is great too. Review collected by and hosted on G2.com.

Not very much. We're really happy using their product. Review collected by and hosted on G2.com.

Once you quickly get the hang of how emailing, etc., functions, it's so easy to use. Also provides great insight into prospect-to-customer journeys. Additionally, Net-Results has first class support. If there are ever any issues, or of we have any questions, we reach out and hear back quickly. Someone is always there to help us should the need ever arise. Review collected by and hosted on G2.com.

There's not much to dislike. It works as advertised. Review collected by and hosted on G2.com.

The ability to create workflows within Net-Results to stay on top of potential consumer engagement is really easy. The customer service team is readily available whenever questions do arise so there is plenty of support. Review collected by and hosted on G2.com.

The service for the price is the best I have seen anywhere, but the user-friendliness of the platform could use some enhancements. Additionally, as an agency, there are minimal capabilities to keep all of our clients under one account. Review collected by and hosted on G2.com.

Their customer support team is awesome. They are extremely knowledgable about their product, and can guide you through any situation and in a timely manner. I've never worked with an ESP with a better support team. Review collected by and hosted on G2.com.

I wish I could edit filters all at the same time, rather than individually Review collected by and hosted on G2.com.

By far - the best feature of their platform is their support. Hands down the most important factor when we considered other platforms like Marketo, Pardot and HubSpot since they upcharge much of their training and functionality. My ramp up time to get campaigns up and running plus integration with Salesforce was a breeze because I have access to my Net-Results dedicated developer support team member's calendar! Anytime - I can schedule a call, do a Go-To and never an additional cost. I just completed one email campaign with one of our companies and we generated one type of lead once converted, will pay for the cost of Net-Results. Review collected by and hosted on G2.com.

To early to tell. One thing I do like is their open communication about platform improvement suggestions from their customers. Too me, that means a nimble development environment where "in the field" improvements can be implemented quickly. Review collected by and hosted on G2.com.

1st off, Net-Results provides a simple but powerful Divi tool to generate highly customizable email & landing pages. Building CTAs is a snap. There's no need to pay hidden or additional fees to get work designed your way. Your only limitation is your imagination.

2nd, forms are pretty simple to build that can be inserted into landing pages, with triggers for pop up notifications, emails, or landing pages. You can send emails with links to landing pages having forms to capture more information on prospective clients. You can easily do this to conduct surveys to learn more about your client's needs and interests.

3rd, both drip and nurture campaigns can be created, with you creating logical, easy to understand campaign flows. Your campaign needs can be met, whether they are simple, or extremely complex.

4th, all customers receive the same, robust toolset and 10K of contacts before there are any increases in charges based on contacts. That means small firms (like mine) have the same capabilities as very large clients. That's incredible.

5th, service doesn't end (like some other firms). Service is available for your entire contract life. If you have a need to learn something new about the software, you call or email requesting a session. Time slot options are provided via a Calendly scheduling tool if some extensive training is desired. That doesn't prevent you getting an immediate answer to a simple question over the phone during business hours.

Every request for service assistance I've had from starting back in Jan 2016 to date has always been handled by a professional, pleasant, and very capable representative.

6th, reportage can be designed to feed you campaign information at regular intervals, meeting your needs.

7th, an asset database module is included, to organize and store your photos and pdf's.

8th, your contacts can be readily fed into the Net-Results database via csv imports, or by loading contacts in individually. The contact database includes an ability to readily create customized fields.

9th, any new update to the software becomes accessible to you. There is no tiered service. We all get to enjoy new features coming on stream.

What's amazing is this package is reasonably priced given all that is included. Review collected by and hosted on G2.com.

Net-Results has created a standard of customer service that makes we wonder why other firms are still able to remain in business. Review collected by and hosted on G2.com.

Great value for money, exceptional support, well thought through and well devised product that does everything that 95% of my clients need it to do. Very intuitive, incredibly easy to implement and a lot of added-value tools, reporting and features that one would normally only expect from one of the larger and more expensive platforms. In fact, compared to other platforms we use (or have used) like Hubspot and Act-On, it is in many ways far superior.

Hubspot for example is great with a lot of similar features but even things like building a drag and drop landing page or email are far more difficult/laborious on their platform than it is on Net-Results and they also charge for the data you host in the platform, not the data you use which, as an agency in particular, is punitive and very limiting. No such limitations with NR and the ability to flex the data is far superior to Hubspot. Act-On is probably the most comparable platform and I am still a big fan of them but, ultimately, I moved myself and my clients from them to Net-Results and I'm still happy with that decision. Review collected by and hosted on G2.com.

There's nothing I particularly dislike - any limitations of the platform are consistent with all other marketing automation tools in general, none of them do absolutely everything on your wishlist and they all have their nuances. Review collected by and hosted on G2.com.

Net-Results uses a segment driven approach that allows for easy integration of buyer personas into lead nurturing campaigns. Depending on your needs, campaigns can be quick and simple or complex, multifaceted, lead nurturing workflows. The application also provides excellent visibility into different lead channels and has pre-built integrations with different CRM systems available.

Net-Results customer service is second to none. Review collected by and hosted on G2.com.

I would like to see expanded reporting capabilities. The existing capabilities are good, but they could always be expanded. Luckily, they have a robust API that allows access to the underlying data if needed. Review collected by and hosted on G2.com.

The support team is amazing. They don't simply meet your expectation, they exceed it - often times going out of their way and putting in extra time to make sure any issues is resolved. Also, we love the new product updates that are frequently released. Review collected by and hosted on G2.com.

I would like to see a few more email templates made available. Review collected by and hosted on G2.com.

This was our company's first foray into the world of marketing automation, and we knew we were going to need a lot of help. We didn't want to be charged each time we needed help with something, so Net-Results was the best option out there, as they have unlimited support. We work with their support team on a daily basis, and I can tell you that not only are they incredibly responsive (there is no submitting a ticket - you just send an email or schedule or a call and you're set), but they're also incredibly helpful. We have learned so much about marketing automation by working with them. Review collected by and hosted on G2.com.

Our biggest issue right now is not having custom objects available (this allows each contact to have more than one option listed under any field; i.e. items purchased). I know they're currently working on getting custom objects, but until then, we need to connect our marketing activities with revenue generated in a round-about way. Review collected by and hosted on G2.com.