I like that Net Health Therapy for Senior Living makes it so easy and quick to write a note, which really streamlines the documentation process and gives me more time with patients. I also appreciate being able to tailor the notes to the needs of the patients. The way it links short-term and long-term goals together makes the evaluation process go smoother and faster. The easy drop-downs for evaluations are another feature that works well for me, simplifying the tasks significantly. Review collected by and hosted on G2.com.

The interface is very outdated looking and crashes a lot, which is frustrating. It could be more colorful and user-friendly. I've lost two documents in the last six months, which is really annoying. The interface also involves a lot of clicks to get to what I need, and it takes a while. During updates, it's hard to clock in in the morning. The initial setup was challenging, and updating and adding new goals was difficult, making training others time-consuming. Review collected by and hosted on G2.com.

The format is easy to use and assists me as the therapist to put all vital information into the note. Review collected by and hosted on G2.com.

Depending on which format is used, sometimes the assist levels don't carryover so then I have to manually add them. Review collected by and hosted on G2.com.

The build option is usually pretty helpful for evals and treatment notes but often it's not the best. Review collected by and hosted on G2.com.

The way progress notes are done, the way goals are set up. The way you can customize measurements. The lack of ease or flow when using it....a lot Review collected by and hosted on G2.com.

The variety of reports is excellent. Easy to track key indicators. Review collected by and hosted on G2.com.

It doesn't have a good solution for outpatient at this time. Over the past year, the customer service has declined significantly. Review collected by and hosted on G2.com.

documentation system is straight forward. Clinical evaluations can be done within 30 minutes. Review collected by and hosted on G2.com.

Frequent unexpected errors. That can force you to restart Optima so that you can do your notes. Also, I wish it can be be used beyond Internet Explorer or Microsoft Edge, as well as being able to do offsite documentations on a Mac without using a Virtual Machine. Review collected by and hosted on G2.com.

user friendly, easy to learn. able to quickly complete documentation Review collected by and hosted on G2.com.

some parts of evaluation documentation are repetitive Review collected by and hosted on G2.com.

I like that you can use a touchscreen device while documenting with Optima in Point of Care, which is very convenient and time efficient. I also enjoy using a documentation which does not require being connected to WiFi. Review collected by and hosted on G2.com.

I do not like that you are unable to sign your labor hours, view/edit the schedule for following weeks, view productivity, or view other therapist's schedules in Point of Care. Review collected by and hosted on G2.com.

fairly easy to manage minutes and schedules Review collected by and hosted on G2.com.

If there is an area such as pain. You have to address it on every daily note? And Patients don't describe their pain in the words provided. And the drop downs and more things to fill out is time consuming and redundant. If the patient has a comorbidity that is affecting their performance but are not directly treating it, optima makes you address it anyway. If PT is addressing it why do I need to address it as well?? Review collected by and hosted on G2.com.

I like the flow of the evaluation assessment, the ability to free-type in the clinical assessment/patient presentation sections, the ability to build goals quickly while completing the eval. I like the assignment board section. I like the labor log section and find it easy to scroll through. Review collected by and hosted on G2.com.

I do not like that when scheduling we are not flagged if a patient has a progress note due that the evaluating therapist must see them--we have had numerous times where the PTA accidentally sees the patient instead on that day and the note by the PT is completed late. I do not like that during the evaluation you cannot jump around (example: from clinical presentation page back to MMT page) without scrolling through the entire eval. I do not like how the daily note makes you answer regarding pain, caregiver communication, complexities, response--I have already included these in my daily note and it makes me less efficient to re-type this info. I do not like that the evaluation is not specific for doing outpatient evaluation and assessments--such as for back related diagnosis vs hip vs shoulder. I do not like that we are not blocked from scheduling patients in projections based upon their frequency from evaluation (example--I had accidentally only set the plan of care during eval for 2x/week when I had meant to schedule for 3x/week and the rehab tech then scheduled the patient for 3x/week which was not caught for weeks because projections allows scheduling outside of the set plan of care). I do not like how when viewing documentation due dates you cannot eliminate daily notes--I am always having to strain my eyes to find the progress note/updated plan of care/evaluation forms. I do not like how my daily notes get erased because other disciplines such as OT may be completing their note at a similar time. Review collected by and hosted on G2.com.

I like having the clinical impressions section and initial subjective allow for free writing to give a better picture of the patient Review collected by and hosted on G2.com.

For exams there is not a good space to indicate orthopedic or neurological testing beyond very basic strength/ROM/sensation testing. Which boxes to click to find what section you are looking to comment in isn't intuitive. Not enough space for free comment in general for a better description of how the patient looked while completing tasks Review collected by and hosted on G2.com.