I like that nerdio is intuitive, easy to use, and continues to add capabilities. Review collected by and hosted on G2.com.

At this time, there are no features or services I don’t dislike Review collected by and hosted on G2.com.

Communicative, partner driven, creative, smooth follow up Review collected by and hosted on G2.com.

Truly nothing! We’ve had a great partnership from the beginning. Review collected by and hosted on G2.com.

Great user interface and easy to train my team on how to use. Scalable and user friendly design. Review collected by and hosted on G2.com.

There are so many tools these days, there are pros and cons to all of them. I find way less cons for Nerdio on my teams use cases Review collected by and hosted on G2.com.

I like that Nerdio keeps making things easier. Dashboards are nice and simple. It saves us time. Review collected by and hosted on G2.com.

The pricing and scheduling of the techs is less than desireable but it is not that big of a negative. Review collected by and hosted on G2.com.

Strong Automation, Simplification & Time Savings

Auto-scaling & Cost Optimization

Backup / Disaster Recovery & Resiliency

Frequent Improvements and Responsive Support Review collected by and hosted on G2.com.

Cost / Licensing Overhead

Permission / Role‑Based Limitations

Scalability / Resource Limits & API Throttling

Support & Documentation Issues Review collected by and hosted on G2.com.

Azure Virtual Desktop (AVD) needs a third-party manager. Nerdio's offering brings cost savings via its proprietary scaling model. The savings extend to reduced administrative overhead in managing images, software deployments, problem resolution, and more. Since choosing Nerdio over a year ago, we only encountered one issue that required reaching out to support. While tier-one support could not resolve the issue the same day, we received a satisfactory response within 24 hours. At no time did the issue cause downtime for our tenant.

For those just starting out with AVD, consider a Nerdio trial. You can build your first image and deploy a workspace and host pool in less than a day. Review collected by and hosted on G2.com.

Nerdio Manager is expensive! The licensing cost should be recovered by the scaling model savings, but it does eat into the savings tremendously.

We regularly run into errors with the 'User cost attribution' report. Redeploying Nerdio resolves the issue, but repeatedly doing this is aggravating. Lastly, Nerdio "power off and set as image" will fail on the sysprep stage if there are errors--Nerdio does not check for these possible issues including having antivirus installed on the image VM.

Is Nerdio too pricey for your institution? Talk to the sales reps. They may be able to work with you. Review collected by and hosted on G2.com.

Over the last 10 years, I've been tasked with learning, optimizing, and managing various Microsoft products and platforms and it's rarely ever been easy. I'm not sure if Microsoft does this on purpose, or if they have a build first, figure it out later kind of attitude, but sludging through Microsoft documentation to put all of the pieces together can be quite draining. Microsoft AVD is no exception from this. Trying to fit all of the peice together to setup a functioning and manageable virtual desktop environment is not an easy task if you're trying to do it all from portal.azure.com.

And thankfully, that's where Nerdio comes into play. Nerdio's platform is straight forward and simple to figure out. Documentation is straight forward and it doesn't take very long to feel comfortable using their UI. Setting up a new AVD environment using their wizard is a dream. It takes care of securely setting up all of the underlying infrastracture in Azure and turns a few days of work into a couple of hours.

After the initial setup, Nerdio makes managing the AVD environment simple and straight forward.

We haven't had too many issues that have required reaching out to custom support, but when we have, their support has been responsive, friendly and helpful.

After using Nerdio for AVD setup and management I can't imagine going back to trying to do it all directly through Azure. It's definitely a must have product and I would highly recommend checking it out if you're working with AVD. Review collected by and hosted on G2.com.

I think the biggest issue we had was there was a bug in one of the versions of the platform that caused auto scaling host pools to take 30 minutes longer when creating a new session host. We opened a ticket and their development team quickly fixed the issue and released an updated version. This caused a minor interruption for one of our larger clients and spiked our help desk tickets during that time period because there weren't any available sessions for users to connect into. Other than that, I haven't had any issues or anything that I dislike about the platform. Review collected by and hosted on G2.com.

What I like most about Nerdio is I can quickly spin up an entire AVD instance in just a few clicks and Nerdio takes care of the busy work for you. It is great for managing it even if you are an Azure Portal expert as it reduces the amount of menus you have to go through. This also enables you to give lower experienced technicians the ability to help with AVD related issues as the simpler interface and approval processes Nerdio has makes it easy for anyone to get into. They are also adding new features all the time that keep impressing. Review collected by and hosted on G2.com.

I wish there wasnt a minimum charge for new accounts. Sometimes you have a small 1 or 2 client mom and pop shop that could use an AVD but the nerdio mininum makes it cost prohibitive. Review collected by and hosted on G2.com.

Nerdio makes configuring and maintaining AVD environments for specific customer enviornments easier than going through Azure. Once you understand what Nerdio can and can't do you can adjust your expectations and utilize the tool to its greatest potential. Their script library for installing and uninstalling specific applications on freshly spun up session hosts is great. Review collected by and hosted on G2.com.

Nerdio adds an extra interface layer to an already complicated process that can be annoying to work with at times. There are some things that Nerdio cannot do that require you to still go through Azure to accomplish that keeps it from being a one stop AVD shop. The afformentioned script library can be both a boon and a detriment. When the scripts fail, they fail in a most spectacular fashion and it can be difficult to discern exactly why. We mostly use them to install our RMM tool and then run other scripts through our RMM for more reliability. It can also be difficult at times to make sense of their limited KB database for learning how to manage the tool. Review collected by and hosted on G2.com.

Nerdio Manager creates a single page dashboard, that I review every day, for managing my client and their respective Host Pools, attached users, and to see server resource usage: this was critical data in determining how many users per host we could effeciently host. Moreover, the ability to deply master images has been easy to implement without issue. Finally, Jignesh Daniels was absolutely brilliant in the assisting with the implementation of the environment and helping me to better understand how to leverage and easily use the software going forward. He answered all of my questions in a timely fashion, and was always professional and incredibly courtious. Review collected by and hosted on G2.com.

There are times when hosts fail, but that is not entirely the fault of Nerdio, but my next step is to learn how to have notifications sent to me when hosts are not available or when processes fail. Review collected by and hosted on G2.com.