AI

Verified User in Internet

Mid-Market (51-1000 emp.)

4/7/2021

"Excellent user experience, especially for mobile users, great group of experts"

4.5/5

What do you like best about Neocom.ai - AI-powered Guided Selling?

The user experience, especially in mobile devices. It’s game changing! Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

Nothing, it has all we needed. Its a great product Review collected by and hosted on G2.com.

Recommendations to others considering Neocom.ai - AI-powered Guided Selling:

I recommend asking for a test period, they normally offer 1 or 2 months for free Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

We have a large % of mobile visitors on our website and until now, we struggled to offer a good experience for those users that had to navigate through our vast selection of products with a small screen. Thanks to Neocom, we have been able to super quickly improve the main KPIs we were tackling, such as bounce rate, duration of the visits and also the conversion rate. Review collected by and hosted on G2.com.

CM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

3/3/2021

"Best guided selling solution in the market, and I tried many..."

5/5

What do you like best about Neocom.ai - AI-powered Guided Selling?

The set-up was super simple, the conversations are pre-made but one can edit them Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

It could be cheaper :) It always can..... Review collected by and hosted on G2.com.

Recommendations to others considering Neocom.ai - AI-powered Guided Selling:

Give it a try, if not sure, pick the basic tier and if you end up needing more conversations or SKUs move to the professional one, it can be cheaper. Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

I screened the market for a guided selling solution that allows me to quickly deploy an advisor for some of the categories we offered in our shop. The majority of solutions out there charged me too much to create the conversations. With Neocom, I was able to just pick some pre-made playbooks and edit them myself, what saved me a lot of money. Review collected by and hosted on G2.com.

EC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

3/2/2021

"Customer journey reloaded"

5/5

What do you like best about Neocom.ai - AI-powered Guided Selling?

That the customers who went through the Neocom advisor have a higher order value. Also, as of today we haven’t had a single return yet. Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

It does not store individual preferences when a customer comes back a few months later. Review collected by and hosted on G2.com.

JO

Jordi O.

Consultor eCommerce / Amazon, ponente y formador

Small-Business (50 or fewer emp.)

11/9/2020

"Increased conversion rate by 100%"

5/5

What do you like best about Neocom.ai - AI-powered Guided Selling?

Easy to set up. The team at Neocom.ai guided us in every step of the process. Once the business logic and flow is applied, you just have to focus on the results Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

Not ready yet for the Spanish market, but I can use it for my UK and USA clients Review collected by and hosted on G2.com.

EI

Verified User in Internet

Small-Business (50 or fewer emp.)

3/3/2021

"Amazing product with an experienced team behind, really helpful to assist customers automatically"

4.5/5

What do you like best about Neocom.ai - AI-powered Guided Selling?

The interface has a great modern and intuitive design, very nicely done Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

They don’t offer plugins for some of the common shop systems yet. Though they are working on it the customer support said on the phone. Review collected by and hosted on G2.com.

JR

Jehiel R.

CEO & Founder

Mid-Market (51-1000 emp.)

11/6/2020

"Excellent product"

5/5

What do you like best about Neocom.ai - AI-powered Guided Selling?

Set-up is super easy, 2 lines of code, like inserting a banner. We quickly saw an improvement in conversion of about 60%. Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

Nothing, everything is fine, I like everthing. Review collected by and hosted on G2.com.

Recommendations to others considering Neocom.ai - AI-powered Guided Selling:

Give it a try, the test phase is free Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

Helping our customers find the product that fits best their need. We now don't receive so many requests via e-mail and calls to the customer service team. Customers are advised during the shopping process with Neocom. Review collected by and hosted on G2.com.